Total 380 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

2%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

small-Business, 11-50 employees

5.0
March 2024

Reliable and stable recruiting software

Pros

In my opinion I really like how reliable this platform has been, haven't run into any technical problems during my time using it.

Cons

I haven't really found anything to complain about during my time using it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

TA

Tonya a.

Mid-Market, 500+ employees

5.0
March 2024

supportive onboarding experience

Pros

Didn't expect much but this actually surprised me. Sales and implementation teams were incredibly patient with us as we learned the system. Even though we were unfamiliar with the company initially, they never made us feel rushed or like just another number. They gave us all the time we needed to explore options and understand the details, something that's rare to find these days. It was genuinely refreshing to work with people who cared about our success.

Cons

No cons from my side. We had to transition away from our Implementation Manager. Tim was incredibly helpful, he really guided us through learning the system and was such a valuable resource during onboarding.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

N

Natasha

Mental Health Care, 500+ employees

More than a year

5.0
March 2024

Talent Acquisition

Pros

Combining ClearCompany with Proliant has been convenient. Its better than juggling multiple tabs. I appreciate how we can assign hiring managers to their positions empowering them to review resumes and make calls. This helps align with our nonprofits specific grant needs.

Cons

Ive noticed that certain tools change frequently without any prior notice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Mimansa s.

Mid-Market, 500+ employees

4.0
February 2024

All in one recruiting platform

Pros

Having everything I need in one place rather than juggling multiple tools is really great. The interface is easy and doesn't require much of a learning curve. For what we're paying, it delivers great value compared to other options we've looked at.

Cons

Performance can be sluggish at times. Customer support takes a day or two to get back to me which isn't ideal when I need quick help.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

SS

shameika s.

Mid-Market, 500+ employees

4.0
February 2024

strong ATs performance

Pros

Applicant tracking system works really well.

Cons

Response times from the support team are pretty slow when I run into problems. Don't expect immediate help, it usually takes around 2-3 days before anyone gets back to you which can be frustrating when you're dealing with urgent issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

K

Kim

Staffing and Recruiting, 51-100 employees

More than a year

5.0
February 2024

ClearCompany is the best introduction for new hire.

Pros

I value every step I take with ClearCompany. Its user-friendly for engaging with new hires efficiently. ClearCompany perfectly aligns with my career and serves as a foundation for my operations. Ive personally benefited from it and have no regrets. Id recommend it to anyone.

Cons

I find the software easy to use and deploy. I havent encountered any challenges since its highly relatable and easy to set up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

K

Kitrina

Telecommunications, 51-100 employees

More than a year

4.0
January 2024

ClearCompany is a key to our Talent Management!

Pros

Im impressed by the thoroughness of ClearCos platform its ease of implementation and the support teams. As a power user in my company I find it easy to follow along with the candidacy process. The implementation team was superb addressing all our concerns. I use it for talent management and tracking our organizational goals.

Cons

Like with any software there are occasional bugs. Sometimes my support requests dont go through and we couldnt integrate some features we wanted. However our account team is always available to discuss ideas and the platform is continually improving.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

MS

Meg s.

Mid-Market, 500+ employees

5.0
December 2023

easy to use, has some feature gaps

Pros

Interface is really simple from both an admin and user perspective, new team members need hardly any training to get started. Their support team is genuinely helpful and you can tell the CC staff actually enjoy working there. What I appreciate most is that they've actually implemented several improvements we suggested along the way.

Cons

Had to create workarounds for virtual interviews back in 2020-2021, though that's been fixed now. There have been a few times where I found myself wishing it could handle certain tasks that it currently doesnt support.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

KG

Kim G.

Mid-Market, 500+ employees

5.0
December 2023

effortless profile based navigation

Pros

Everything's accessible right from the profile section which makes navigation super easy for me!

Cons

Only thing I'd change is adding a toggle at the top for "repost again" with zero candidates. Right now I have to go through all the template setup again when I just want to select repost new which is a bit tedious.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NP

Nancy P.

small-Business, 11-50 employees

5.0
December 2023

Aligned hiring with responsive support

Pros

Platform really aligns my hiring workflow and makes everything more manageable. Customer support is always available when I need help which is reassuring. I rely on this tool daily, it genuinely makes my job easier and helps me get things done more efficiently.

Cons

I wish the email functionality was more aligned to match the overall site experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

KG

Kaitlyne G.

small-Business, 11-50 employees

4.0
December 2023

smooth candidate communication tools

Pros

Being able to reach out to candidates so effortlessly is great for me, the email templates are fantastic and having texting as an option makes communication even smoother.

Cons

system lets people apply multiple times through Indeed and other job sites and even when I mark them as duplicates or unqualified, they just keep applying. This really clogs up the applicant list and makes it take way longer to find candidates who are actually qualified or genuinely interested in the position.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

6

EN

Emily N.

Mid-Market, 500+ employees

5.0
December 2023

Fast and helpful customer assistance

Pros

support system here is fantastic, I can jump into a chat for quick questions or contact my account manager when I'm dealing with something more complex.

Cons

Nothing really comes to mind. When I do have suggestions or things I'd like changed, the company is super receptive to customer feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

Jenna C.

Mid-Market, 500+ employees

5.0
December 2023

easy navigation with quick support

Pros

Navigation feels simple and I never struggle to find what I need. Their support team responds quickly and is genuinely helpful whenever I reach out.

Cons

I haven't really found any significant issues with it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KB

Katie B.

Mid-Market, 500+ employees

5.0
December 2023

Customizable platform

Pros

Platform is really user friendly and lets you tailor different aspects to fit your company's specific workflows. We're in the middle of updating our email templates and recently overhauled our interview guide, making those changes was easy and they took effect immediately. Our customer success manager is fantastic too, always ready to help us discover new features and responds to questions super quickly.

Cons

New background check feature they rolled out definitely aligned things for us but it's annoying that we keep getting sales notifications about it for every candidate even though we're already using it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

DH

Debra H.

Enterprise, 500+ employees

5.0
November 2023

Powerful recruiting software

Pros

Interface is incredibly simple and packed with useful features. I've never experienced such smooth navigation and honestly the reporting capabilities blow everything else I've tried out of the water! Getting it set up was really simple and whenever I needed help, the support team was absolutely fantastic.

Cons

Email syncing feature was pretty disappointing, our security team wasn't comfortable with their partner company's security protocols so we can't use that functionality. Would be great if they could upgrade this aspect!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
October 2023

simple job posting across platforms

Pros

I can post a single job and have it show up across multiple platforms automatically. Tracking applicants is easy and sharing their status with my team is really convenient.

Cons

Everything's perfect with this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RF

Roxanne F.

Enterprise, 500+ employees

5.0
October 2023

smooth all in one HR solution

Pros

What I appreciate most is how simple and comprehensive this HR platform is. It really simplifies talent acquisition, onboarding and performance management, everything flows easily together. The reporting and analytics capabilities are particularly impressive, helping us make informed decisions that actually impact our company's growth. Plus their customer support team is exceptional and always ensures we have a smooth experience.

Cons

There's really nothing I can complain about, everything works smoothly for my recruiting needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FTA

Frejah Therese a.

Enterprise, 500+ employees

5.0
October 2023

efficient daily workflow management

Pros

Interface is really simple and easy to navigate which makes my daily workflow much smoother.

Cons

Nothing to mention here from my side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF

amy F.

Mid-Market, 500+ employees

5.0
October 2023

easy market level hiring tool

Pros

It's my first time handling hiring for an entire market and I found this platform really easy to pick up and navigate on a daily basis.

Cons

Right now, nothing really stands out as problematic for me, this has been a great experience overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CK

Carol K.

Mid-Market, 500+ employees

5.0
October 2023

Helpful yearly review feature

Pros

Yearly review feature is great, it really makes me reflect on what I've achieved throughout the year.

Cons

Everything is perfect and nothing significant comes to mind that bothers me about this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10