ClockShark Reviews

Pros

The ability to moothly switch between my phone and laptop is a major advantage. I'm no longer tied to one device.

Cons

The notification system is weak, I can barely notice when I'm supposed to clock in or enter a work area.

Pros

It makes my life so much easier and saves money thanks to accurate time tracking, no more manual entry! Reviewing timesheets is also very easy and making changes when necessary is simple.

Cons

I wish the pricing was bundled rather than charged per employee.

Pros

After trying numerous time tracking apps, I finally discovered this one and it's been a game-changer. The accuracy is spot-on and my team finds it easy to use. What I really appreciate is how managers can see exactly where everyone is located, plus their clock-in and clock-out times in real time. The flexibility is fantastic and you can pull basic reports or dive deep into detailed analytics, making it perfect whether your a small business like mine or a larger operation. Customer support has been amazing too, they respond quickly and genuinely listen to feedback for product improvements. This is hands down the best payroll tracking solution I've encountered and I'd definitely reccommend giving it a try.

Cons

The price point is higher than some alternatives, though you definitely get value for what you spend. I'd love to see more customization options in the reporting features but I understand they're developing improvements for future releases.

Pros

Really love how it keeps a permanent, accurate record of time spent at each job site. Without this tool, figuring out hours per project would be either a paperwork nightmare or pure guesswork, probably both.

Cons

Being new to this, I notice the syncing could be faster and when I add a job, there's a delay before it appears which is frustrating. The reporting feature also feels limited since I can only create job records for about a month at a time but I'd prefer the flexibility to choose any time period I want. Maybe I'll figure out workarounds as I get more familiar with it.

Pros

Scheduling has become easy and getting important job details to our team is so much more streamlined now.

Cons

Right now, I can't think of anything that really bothers me about it.

Pros

The online chat feature has been a lifesaver with really fast response times. What's even better is seeing our suggestions actually get implemented that doesn't happen often with software companies.

Cons

Would be great if I could customize some of the title boxes like changing "job" to "project" to better fit our workflow.

Pros

I find this software user friendly. The customer support team is fantastic & they're always ready to help and incredibly responsive!

Cons

Nothing comes to mind that I dislike about this system.

Pros

Having staff spread out all over the city for leasing and maintenance work, this tool has become essential for keeping everyone safe and tracking their time properly. It's been a game-changer for handling payroll and billing property owners for maintenance services we provide.

Cons

Occasionally it doesn't sync right with staff phones, which can be frustrating when you need real-time updates.

Pros

I can easily keep track of my employees, monitor radar functions and manage jobs without any hassle. The interface is simple and doesn't require much of a learning curve.

Cons

My coworker keeps having trouble with the location services on his phone.

Pros

The ability to log time and tasks with cost codes in one submission is fantastic. Switching between different entries on the fly makes tracking much more accurate and keeps everything current.

Cons

I wish the Time Off management had better functionality. It's annoying that I have to submit separate requests when I want Friday and the following Monday off and it wont split across weekends.

Pros

I appreciate how responsive the team is when I suggest new features or improvements. The company really listens to feedback and the interface is easy to use.

Cons

It doesn't let you upload employee documents or keep records which is really frustrating. Our previous system handled this perfectly, so it feels like a step backward.

Pros

Flexible tool! it really adapts to what our company needs. The support team was fantastic when we were setting up the QuickBooks integration, which made a huge difference. Now that everything's running, it's incredibly smooth and my team actually enjoys using it instead of complaining about it.

Cons

Had one team member mention the GPS feature was draining their phone battery quickly. Though I'm not really sure that's something the software can control much.

Pros

It has been fantastic for my small painting business. The guys always have their schedule right at their fingertips, I can easily upload job details and photos, plus I'm able to track exactly where everyone is clocking in from.

Cons

The admin mobile app feels limited and I wish I could edit more things directly from my phone instead of having to switch to desktop for certain tasks.

Pros

The scheduling feature is really amazing and we're happy with how user-friendly the app is for both our admin team and the crew working in the field.

Cons

Managing jobs for existing customers is pretty frustrating, you have to create them separately based on addresses or work orders which eats up a lot of time. New customers automatically sync to jobs but existing ones dont get that same convenience. It would be amazing if this feature worked for new work orders or estimates too especially since we use QuickBooks 2019. The export process for timesheets and job integration gets really complicated when dealing with existing customers who have multiple addresses, particularly property management companies.

Pros

Clock Shark makes managing multiple jobs very easy. I can input all the job details and addresses and my team can easily access everything they need including map directions right from the app.

Cons

Can't invite team members through SMS, only email works for registration which is limiting.

Pros

The mobile app functionality is amazinggg. Being able to track where employees are when they clock in is useful for managing our team.

Cons

You can't adjust time entries unless someone has already clocked out, which is frustrating when employees realize they need to make a correction right after clocking in.

Pros

I can quickly adjust an employee's schedule and simply check whether it's a one-time modification or applies to all future appointments.

Cons

It would be helpful to have additional fields like phone numbers and email addresses for both staff and clients.

Pros

Being able to track employee hours digitally instead of dealing with paper timesheets has been very useful. I really appreciate how I can instantly see which jobs my team members are currently clocked into. The reporting features are quite helpful too, though I'd love to see more customization options available.

Cons

While the app tracks employee locations every 15 minutes throughout the workday, admins can only see where people clocked in and out, not their real-time whereabouts. Someone could clock in at 8am, disappear for five hours, return for three hours of work and clock out at 4pm without anyone knowing unless you manually review their timecard later through GPSTrak. You get notifications for clocking in/out outside geofence boundaries but nothing for activity in between. Customer support responds quickly and helps out but simple productivity suggestions dont get implemented in a timely manner (or sometimes at all). Reports need to be way more efficient and customizable and the job details report lets you include notes but not photos and there's no other way to pull together photos from a specific job. Want to show a client progress photos your employees uploaded? Good luck, unless you want someone manually downloading every single photo from every worker on that project.

Pros

I really like how this tracks when and where remote team members are working & it's made a huge difference in streamlining our day-to-day operations.

Cons

Managing completed jobs becomes a real headache since there's no archive option available. You can disable jobs to hide them from employees but with our high volume, the administrative side gets cluttered fast after just a few months of operation.

Pros

Setting up tasks and jobs is very easy now and having everything accessible with just a click has been a game-changer for our workflow. I can easily track team locations, see which sites everyone's working on and monitor how long repairs are taking in real-time. The support team has been fantastic whenever we've needed assistance.

Cons

I haven't really come across anything that bothers me so far.