ClockShark Reviews

“Handy audit history”

Pros

Having the time log and audit history saved for weeks and even months has been really valuable.

Cons

It automatically calculates hours so there's no need to use a manual calculator.

“Clear navigation and user-friendly layout”

Pros

It feels very user-friendly and it's simple to understand where everything is and find what I need without any confusion.

Cons

I'd still want the ability to view reports directly online instead of having to print them or convert them into a PDF first.

“Recommended for everyone”

Pros

The way it works is very user-friendly. Getting everything set up was simple especially with the help of the ClockShark team. Up to this point, I've been really impressed and would recommend it to anyone who feels their employees may not be meeting expectations.

Cons

The mobile app still keeps stopping which is frustrating. Unfortunately, it hasn't caught up to the quality of the main software yet.

“Gps tracking and quickbooks sync”

Pros

The GPS features have been a big win for us and being able to sync everything with QuickBooks is something we really appreciate.

Cons

What would make it even better is having two-way syncing with QuickBooks.

“Geofence gives real peace of mind”

Pros

Geo Fence is very valuable. It makes sure our team clocks in from the job site and stays there for the full scheduled shift which has taken a lot of stress off my shoulders.

Cons

Something I'd still love to see is the ability to schedule work within a completion window instead of assigning one fixed time. I run a cleaning business and some jobs can be completed anytime over the weekend, from Friday after hours through Monday morning. Right now, I have to put them on the schedule for Friday and then the team clocks in whenever they actually complete the work. Because of that, we end up getting a lot of unnecessary emails and notifications since the system treats it like the job is unscheduled.

“Simple and hassle-free”

Pros

Right away, the app felt simple and pleasant to use. I was able to figure everything out on my own without needing any help.

Cons

After using it for several months, I still haven't run into anything I dislike so far.

“Job costing works well”

Pros

Being able to track job costs by project is something I really appreciate.

Cons

At times, breaks and clock-outs don't show up and there aren't enough user category options.

“All-in-one tool”

Pros

Having scheduling, dispatching and time tracking all in one place has been the biggest benefit for me. I no longer need to keep separate logs for each task and payroll day is much less of a hassle since I'm not chasing employees down for paper timesheets.

Cons

I honestly don't have any major complaints. The only thing I'd love to see is the ability to copy a full shift, including the job details, from one week over to the next.

“Quickbooks syncing works beautifully”

Pros

Right away, the QuickBooks integration stands out. Exporting timesheets into QuickBooks is very simple and only needs minor adjustments to get everything working properly.

Cons

One thing that could be better is the lack of an option to shorten job titles or names which would make them much easier to read on smaller devices.

“Employees find it convenient”

Pros

Our employees and supervisors have taken to the program really well. The people using it say it's simple to work with.

Cons

The biggest sticking point is the cost, along with the limited number of integrations. I'd like to expand this system across the rest of our organization but at this price, it's a hard sell.

“Fantastic reporting and navigation”

Pros

Getting around the platform was quick to learn and even with that simplicity, it still gives me all the reporting options I need without feeling limited.

Cons

Honestly nothing comes to mind that needs to be changed. It really feels like they covered everything.

“All hours at a glance”

Pros

Right from clock-in, having everything on one page makes a big difference. I can see all of my hours without jumping between screens and the month-at-a-time schedule view is especially helpful since I'm moving from shop to shop every day.

Cons

clock-in and clock-out history only shows the last 5 days.

“Brilliant Color-coded scheduling”

Pros

The color-coded job slots are really helpful and the Job Summary Reports plus the admin tools make it much easier to stay organized. Schedule updates also show up right away across platforms which is a big plus and it works well for planning further out over the long term.

Cons

Switching the timeline view can be frustrating because it doesn't actually snap into a true Month View. Instead, it just shows a month ahead from whatever date you're currently on which isn't what most users expect when they want to see the full month on screen. Another thing that's really annoying is editing a shift: if I change the dates, the original shift should disappear from the calendar since I'm clearly replacing it. The same issue happens when deleting a whole series of shifts, it leaves the shift I started from instead of removing everything. If I choose delete all, it should actually delete all.

“Can clock in anywhere”

Pros

Clocking in and out is extremely simple. I can do it on the road with the mobile app or from the office using my laptop which makes it really convenient.

Cons

I honestly haven't come across anything I dislike about this product.

“Plenty of options”

Pros

Everything feels very user friendly and there are plenty of ways to track jobs, log hours and run reports.

Cons

Nothing to complain about here, I haven't run into any problems at all.

“Friendly option for the field team”

Pros

the biggest plus has been how simple this program is for our employees working out in the field to use.

Cons

At this point, I honestly have not come across anything about the program that I would say I disagree with.

“Ability to send messages to employees”

Pros

One thing that really works well with it is being able to schedule shifts and send messages to employees with just a click. It also lets you download pictures which helps confirm the details you're sending in a message.

Cons

There's really nothing I dislike about it.

“Well designed interface”

Pros

Right away, the interface feels carefully designed and user-friendly to use. The connection with QuickBooks works smoothly and it's clear the team pays close attention to customer wish lists when it comes to making improvements.

Cons

Every now and then a few back-end items get moved around but it's nothing major.

“Helpful support”

Pros

Whenever I need help, the customer service team is excellent and it's always easy to reach a real person. Adding hours to specific jobs is also very simple.

Cons

I'd still like the system to make it simpler to enter hours in bulk for an entire week and it would be better if the screen could show two weeks at once.

“Powerful reporting function”

Pros

We found the platform mostly user-friendly.. simple enough for daily tasks with only a few small areas that took a moment to learn. But where it really shines is the reporting options as they're genuinely impressive. The level of detail, customization and clarity in the reports gives us insights we didn't have before and that alone has made a big difference in how we track and communicate our progress.

Cons

My only complaint is that there's no way to notify just one employee when their schedule changes. Instead, the alert gets sent to everyone which creates a lot of unnecessary clutter.