ClockShark Reviews

“practical solution”

Pros

Scheduling has been simple for both our project manager and the field crew which makes it really practical to use day to day.

Cons

There's nothing negative I'd put on ClockShark itself. The only challenge has been that our financial software doesn't integrate very smoothly but we're working with both companies to make it function through the CSV file format.

“Solid GPS tracking”

Pros

The GPS tracking is dependable and the time records are accurate which makes the service really useful.

Cons

Employer login on mobile needs work. Since this is a mobile-focused service, the admin pages should be fully supported on a phone.

“ability to take notes”

Pros

The scheduling tool and note-taking option are really helpful. They cut down on the back-and-forth emails about payroll because if there's an issue with someone clocking in or out, the employee can just leave a note and the admin can review it and make the correction. It's also really convenient to put vacation time directly into the scheduler instead of having to track it separately on the calendar.

Cons

The thing that would make it better is if employees couldn't see the settings to turn GPS tracking on or off. Right now, they're asking us to disable it and as administrators we'd prefer to have the ability to track certain employees at our own discretion.

“Convenient staff management app”

Pros

Using this app on my cellphone has been excellent. I can manage the entire staff with just one finger and it works really well.

Cons

The only downside is that the app doesn't offer other language options.

“drag-and-drop scheduling”

Pros

I really enjoy the scheduling screen especially being able to drag and drop different jobs right into place on the schedule.

Cons

Honestly I haven't been able to find anything wrong with it.

“Adapts well”

Pros

Right away it felt user friendly and it's been very simple to adapt whenever changes come up.

Cons

I've noticed that clocking out from a cell phone doesn't always register properly.

“Limited clock-ins”

Pros

The GPS tracking has been reliable and that really helps keep timesheets and payroll accurate.

Cons

employees have to clock into a specific task in order to clock in at all. There isn't an option to clock in without assigning a task.

“Customer service stands out”

Pros

Its easy to handle and the customer service support is honestly some of the best I've ever dealt with.

Cons

Timesheets can't be approved directly in the app.

“fair pricing”

Pros

ClockShark has been a really good addition for us. It helps us keep track of daily tasks on time, see exactly where the work needs to be done, support employees better and assign activities quickly. The interface is good overall and the pricing is affordable for companies which makes it even more worthwhile.

Cons

we don't like that the GPS location isn't always accurate. The interface could also use better support and on Android devices the app feels unstable and runs very slowly. It's also frustrating that you can't make changes to the reporting periods or the times shown in reports.

“Gives detailed view of hours”

Pros

Having this software has been really valuable for our company because it lets us keep track of the work that needs to be done and monitor employee attendance at the same time. It gives us a detailed view of the hours each employee has worked, helps us schedule activities, assign jobs and maintain effective control over all the tasks that need to be completed and finished.

Cons

The interface does not seem to have improved much. It also feels unstable and when opening it on Android mobile devices it becomes slow and difficult to use. On top of that, it does not allow us to configure reports the way we need so those options really should be improved to provide better service.

“Tracks time in real-time”

Pros

The layout is simple and the crew clock feature makes it really practical for managing a team. I also appreciate being able to see time tracking data in real time from anywhere which helps a lot when keeping tabs on jobs and hours.

Cons

the current time segment can't be edited which can be frustrating when something needs to be corrected right away. It also lacks a solid option for tracking PTO.

“impressive GPS feature”

Pros

Having this software has been very useful for us because it lets us schedule the different jobs that need to be done each day. It also gives a quick way to follow the procedures of every employee which helps us stay organized. We really value the GPS feature since it shows where the work is being carried out. On top of that, the program is fast to use, practical and efficient in daily operation. It also assigns tasks to employees immediately and in a reliable way which saves us a lot of time.

Cons

It isn't very stable when opening it on mobile devices. The reports also need improvement and it would be better if they added more functions to the program. The interface could also be updated to make it more user-friendly.

“Solid oversight of work”

Pros

Keeping up with pending tasks is much better with this software because it gives us solid oversight of employees and the work they are doing. It helps us spot each employee's overtime quickly and in a very practical way and the GPS lets us see exactly where the job is being carried out. It's a very useful tool because it also shows employee schedules, generates reports on the company's processes and includes a very accurate GPS to confirm the sites where people are working and completing their activities.

Cons

It has some limitations when used on mobile devices since it can be very slow to handle that way. The phone app also has synchronization problems and there are times when the GPS does not work properly. On Android devices in particular, using it feels sluggish and makes the whole experience slower than it should be.

“responsive support team”

Pros

the responsive customer service and simple interface have been a big win for us. Dee is always available and ready to help whenever we need it.

Cons

Since the software and company are still fairly new, there are a few features that haven't been rolled out yet.

“Handles everything for us”

Pros

It's really nice that the app keeps track of your hours automatically and totals everything up for you so you don't have to do the math yourself.

Cons

One thing I don't care for is having to wait 24 hours before those hours show up in the total. I've tried checking how long I worked each day but I have to wait until later to actually see it.

“friendly support and constant updates”

Pros

Whenever questions come up, there are actual people on chat who are very friendly and quick to help. Our team also really appreciates that they're always working on improvements and they even let users suggest features for future updates that can make the job easier. We absolutely love it!

Cons

Honestly there's very little about it that we don't like.

“Saves a lot of time for us”

Pros

Not having to track down employees for time cards every day has saved us a lot of time. The hours transfer straight into QuickBooks which cuts out hours of admin work each pay period and makes payroll much less of a hassle. We've also reduced paperwork quite a bit and the overall administration is more manageable. Being able to view the GPS route on the map when an employee clocks in or out is very helpful. It has also helped us reduce unjustified overtime and bill jobs more accurately. The electronic time cards feel much more reliable than paper ones and whenever we need help, customer support is available.

Cons

There are times when the GPS tracking isn't as accurate as it should be. The mobile app also drains phone batteries pretty quickly and uses more data than expected. On top of that, we occasionally run into syncing and update issues with the phone app.

“powerful job and time tracking”

Pros

There's a lot you can log in this system, from work hours to job details, location and more which makes it very useful for keeping track of everything in one place.

Cons

Since I haven't been using the program for very long, I can't point to many real downsides yet. The only thing that may take some adjustment is understanding the "out of bounds" pings and knowing how to interpret them correctly.

“Has been a big help for our business”

Pros

ClockShark has been a big help for our small company when it comes to tracking time and we're still rolling out more of its features as the business continues to grow.

Cons

There have been a few syncing inconsistencies lately between the mobile app and the desktop version over the past several weeks but aside from that, we're very happy with it.

“lets us assign jobs on time”

Pros

Having this software in our company has been very important because it lets us assign jobs to employees on time. It also helps us monitor workers' overtime accurately and the GPS feature allows us to see the location where an employee is carrying out the assigned work.

Cons

We do not like that it does not let us set up reporting period configurations. It is also not very stable on Android mobile devices and it does not add jobs while they are still in scheduling mode. Those are some of the issues we have with this software.