Defense & Space, 1-10 employees
Less than a year
“Solid HRIS”
Pros
I love this Software as it is the best for contractors and for custom onboarding. Also the pricing is the best.
Cons
One thing I disliked is that I encountered unexpected billing practices at the end of the year.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
Less than a year
“An overall great product”
Pros
It simply works without any issues. I appreciate products that fulfill their purpose effectively.
Cons
At the moment, I have no complaints. I will provide an update if necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Capital Markets, 51-100 employees
More than a year
“worth your money”
Pros
It performs well, moreover getting basic functions at a lower cost than other systems is also something I like.
Cons
Reporting poses some challenges as it does not always provide information in the desired format. It also handles rehires poorly, overwriting their previous work data and causing data loss.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
5
Apparel & Fashion, 51-100 employees
Less than a year
“Eddy is awesome for HR needs”
Pros
Using Eddy is not a problem. It has everything I, as an employee, need to access about my employment in one place pretty easily.
Cons
I have no major complaints about Eddy as it functions excellently. While I don't use it daily, it is reassuring to know where to go when I need a document or have tasks to complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 11-50 employees
Less than a year
“Needs more customization”
Pros
Running payroll with it is my favorite function.
Cons
The inability to customize forms within Eddy is a limitation and a con I'd like to highlight.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Financial Services, 1-10 employees
Less than a year
“Simplifying the workflow”
Pros
I find the software easy to navigate. Also it is well-designed and its overall functionality is impressive.
Cons
The main drawback of this software is that to utilize the app effectively, I have to pay additional fees.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Seriously, the best HR tool out there!”
Pros
Eddy is not only super user-friendly but also highly effective and efficient! Jordan delivers top-notch customer support as he addresses all my needs quickly and attentively. Eddy truly delivers on its promises!
Cons
I genuinely can't think of any downsides! I like it and I recommend it to all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Security and Investigations, 51-100 employees
Less than 6 months
“Highly recommended”
Pros
Automating our hiring and onboarding process with this software was our first step. We expected about a learning curve but it did not trouble us much and with the support from our specialist, the experience was positive. We are still exploring the features and learning new things about it every passing day.
Cons
There is nothing that comes to mind. We sought an entry-level product, and this fits our needs well. We expect it to continue serving us well for the foreseeable future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food Production, 1-10 employees
Less than a year
“Organizes everything really well”
Pros
I really love the fact how well it functions and how it truly supports my business. Also the way it organizes everything is incredible.
Cons
I have no complaints. I like every aspect of the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Veterinary, 11-50 employees
Less than 6 months
“Perfect HR software for small businesses”
Pros
It is quite user-friendly, offers great value and my employees are big fans of it.
Cons
I wish it included a scheduling function and a way to break down bi-weekly payroll reports by each week rather than reporting for the entire period.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
Less than 6 months
“Great experience with this”
Pros
Adding someone to Eddy Software is a trouble free task! We also like the flexibility it offers to set different PTO/Sick Time levels. Furthermore, adjusting missed or incorrect time punches is pretty easy.
Cons
While adjusting someone's punches is simple, it can only be done after the employee clocks out, which is a bit complicated. In my previous system, I could adjust 401K contributions and benefits elections directly, but now, I have to email my EddyHR representative to make these changes. While she is helpful and responsive, it adds extra steps that I wish I could handle myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Services, 1-10 employees
Less than a year
“Easy to use and does the job well”
Pros
It is a very user-friendly software with a well-organized navigation system.
Cons
So far, I haven't faced any issues. It has been the best.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 51-100 employees
Less than 6 months
“Another vote for this great product”
Pros
The combination of features it offers is fantastic. Purchasing this software was definitely worth it compared to other options.
Cons
It's a bit frustrating that to switch from one employee's profile to another, I have to go back to the list of employees and search for the next one. It would be helpful if, while in a profile, I could either select another employee from a dropdown or have an option to move to the next employee alphabetically.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Entertainment, 51-100 employees
Less than 6 months
“HR made simple”
Pros
Learning to use it is a piece of cake. Anyone can use it without a tech background.
Cons
There are still some features we require, such as a scheduler and the capability to upload videos and PowerPoint presentations for onboarding and training. These functions are crucial for our operations.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 11-50 employees
Less than a year
“HR management got simpler”
Pros
The company is amazing to work with for all your HR needs. They are highly responsive to every request and question I have about the system. Eddyhr is quite easy to understand and implement for both you and your employees. It is a valuable tool for small to medium-sized companies. They are continuously improving their system with new and incredible features. I am a huge fan and would recommend it to anyone.
Cons
Currently, I cannot mention any drawbacks with the Eddyhr system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 11-50 employees
More than a year
“Why EddyHR is my top pick”
Pros
The software offers ease of use and is extremely user-friendly for our employees.
Cons
I believe the software should provide access to review paystubs and payment information. Having a separate website for this purpose is inconvenient and a hassle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 51-100 employees
Less than 6 months
“Helped us a lot”
Pros
This software has been a huge help with our hiring and onboarding processes, much simpler than our previous onboarding software.
Cons
We are still in the learning phase, but so far we have no complaints.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 51-100 employees
Less than a year
“It works but could use some more feature”
Pros
One feature that stands out to me is the onboarding for new hires. I like being able to send invitations with welcoming messages and all necessary paperwork. New hires have found it incredibly easy to complete their paperwork at their own pace. I can also track their progress through the onboarding process.
Cons
One area for improvement in the software is the employee database search function. When I need to access multiple employee profiles for information, I have to navigate back to the 'People' tab and scroll back to the top of the list to search again.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mental Health Care, 51-100 employees
Less than a year
“Positive vibes only”
Pros
Using this product is pretty simple, easy and the customer support has been exceptional. Integrating it was a smooth process for us.
Cons
This product is not fully integrated with the payroll offering they provide. Additionally, we would like to have more reporting options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Retail, 1-10 employees
Less than 6 months
“All-around amazing!”
Pros
The EddyHR team facilitated our transition smoothly. They guided us on functionality and feature usage, showing great responsiveness. The software's ease of use was a plus.
Cons
I wish that the clock-in function included geo-locking to allow users to restrict an employee's ability to clock in at specific locations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8