Eddy HR Reviews

“Solid HRIS

Pros

I love this Software as it is the best for contractors and for custom onboarding. Also the pricing is the best.

Cons

One thing I disliked is that I encountered unexpected billing practices at the end of the year.

“An overall great product

Pros

It simply works without any issues. I appreciate products that fulfill their purpose effectively.

Cons

At the moment, I have no complaints. I will provide an update if necessary.

“worth your money

Pros

It performs well, moreover getting basic functions at a lower cost than other systems is also something I like.

Cons

Reporting poses some challenges as it does not always provide information in the desired format. It also handles rehires poorly, overwriting their previous work data and causing data loss.

“Eddy is awesome for HR needs

Pros

Using Eddy is not a problem. It has everything I, as an employee, need to access about my employment in one place pretty easily.

Cons

I have no major complaints about Eddy as it functions excellently. While I don't use it daily, it is reassuring to know where to go when I need a document or have tasks to complete.

“Needs more customization

Pros

Running payroll with it is my favorite function.

Cons

The inability to customize forms within Eddy is a limitation and a con I'd like to highlight.

“Simplifying the workflow

Pros

I find the software easy to navigate. Also it is well-designed and its overall functionality is impressive.

Cons

The main drawback of this software is that to utilize the app effectively, I have to pay additional fees.

“Seriously, the best HR tool out there!

Pros

Eddy is not only super user-friendly but also highly effective and efficient! Jordan delivers top-notch customer support as he addresses all my needs quickly and attentively. Eddy truly delivers on its promises!

Cons

I genuinely can't think of any downsides! I like it and I recommend it to all.

“Highly recommended

Pros

Automating our hiring and onboarding process with this software was our first step. We expected about a learning curve but it did not trouble us much and with the support from our specialist, the experience was positive. We are still exploring the features and learning new things about it every passing day.

Cons

There is nothing that comes to mind. We sought an entry-level product, and this fits our needs well. We expect it to continue serving us well for the foreseeable future.

“Organizes everything really well

Pros

I really love the fact how well it functions and how it truly supports my business. Also the way it organizes everything is incredible.

Cons

I have no complaints. I like every aspect of the software.

“Perfect HR software for small businesses

Pros

It is quite user-friendly, offers great value and my employees are big fans of it.

Cons

I wish it included a scheduling function and a way to break down bi-weekly payroll reports by each week rather than reporting for the entire period.

“Great experience with this

Pros

Adding someone to Eddy Software is a trouble free task! We also like the flexibility it offers to set different PTO/Sick Time levels. Furthermore, adjusting missed or incorrect time punches is pretty easy.

Cons

While adjusting someone's punches is simple, it can only be done after the employee clocks out, which is a bit complicated. In my previous system, I could adjust 401K contributions and benefits elections directly, but now, I have to email my EddyHR representative to make these changes. While she is helpful and responsive, it adds extra steps that I wish I could handle myself.

“Easy to use and does the job well

Pros

It is a very user-friendly software with a well-organized navigation system.

Cons

So far, I haven't faced any issues. It has been the best.

“Another vote for this great product

Pros

The combination of features it offers is fantastic. Purchasing this software was definitely worth it compared to other options.

Cons

It's a bit frustrating that to switch from one employee's profile to another, I have to go back to the list of employees and search for the next one. It would be helpful if, while in a profile, I could either select another employee from a dropdown or have an option to move to the next employee alphabetically.

“HR made simple

Pros

Learning to use it is a piece of cake. Anyone can use it without a tech background.

Cons

There are still some features we require, such as a scheduler and the capability to upload videos and PowerPoint presentations for onboarding and training. These functions are crucial for our operations.

“HR management got simpler

Pros

The company is amazing to work with for all your HR needs. They are highly responsive to every request and question I have about the system. Eddyhr is quite easy to understand and implement for both you and your employees. It is a valuable tool for small to medium-sized companies. They are continuously improving their system with new and incredible features. I am a huge fan and would recommend it to anyone.

Cons

Currently, I cannot mention any drawbacks with the Eddyhr system.

“Why EddyHR is my top pick

Pros

The software offers ease of use and is extremely user-friendly for our employees.

Cons

I believe the software should provide access to review paystubs and payment information. Having a separate website for this purpose is inconvenient and a hassle.

“Helped us a lot

Pros

This software has been a huge help with our hiring and onboarding processes, much simpler than our previous onboarding software.

Cons

We are still in the learning phase, but so far we have no complaints.

“It works but could use some more feature

Pros

One feature that stands out to me is the onboarding for new hires. I like being able to send invitations with welcoming messages and all necessary paperwork. New hires have found it incredibly easy to complete their paperwork at their own pace. I can also track their progress through the onboarding process.

Cons

One area for improvement in the software is the employee database search function. When I need to access multiple employee profiles for information, I have to navigate back to the 'People' tab and scroll back to the top of the list to search again.

“Positive vibes only

Pros

Using this product is pretty simple, easy and the customer support has been exceptional. Integrating it was a smooth process for us.

Cons

This product is not fully integrated with the payroll offering they provide. Additionally, we would like to have more reporting options.

“All-around amazing!

Pros

The EddyHR team facilitated our transition smoothly. They guided us on functionality and feature usage, showing great responsiveness. The software's ease of use was a plus.

Cons

I wish that the clock-in function included geo-locking to allow users to restrict an employee's ability to clock in at specific locations.

“Employee Database

Pros

Storing our employee documents digitally and easily accessing them is fantastic. I particularly enjoy emailing forms for review and signatures to our employees, tracking hours for payroll, streamlining new employee onboarding, coordinating job postings with job search sites, monitoring training progress and more.

Cons

Adjusting to it took me some time as it is a new program.

“Great product and amazing customer service

Pros

Managing complex PTO and vacation days for our staff used to be the most challenging part of my job. Dealing with that mess on an Excel sheet was a nightmare. Eddy HR simplified this process significantly, especially setting up various schedules for PTO and vacation days and how they accrue. Now, I do not even have to think about it as the software handles it all.

Cons

It would be great if I could print/save all reports in Excel or CSV format. Currently, I have only managed to process specific reports this way. It would also be helpful if Pay Periods were sorted from Most Recent to Oldest.

“Great implementation & Follow up!

Pros

Introducing a new software and getting employees accustomed to it can be tough, but the team at Eddy has been amazing. They have continuously supported us through the process, being patient and helpful as our needs evolved as a new team.

Cons

Although some future functionalities are desired now, managing future leave taken before being earned and balancing has been challenging. Overall, the system is robust and highly beneficial.

“Review from Andrew M

Pros

I find the layout and ease of use to be fantastic. The customer service consistently delivers top notch support.

Cons

As we are still new to it, we are in the process of learning and optimizing its use. No significant cons to mention yet.

“Good product with a lot of room for improvement

Pros

The ATS and onboarding features work exceptionally well together. Time tracking and PTO are immensely helpful and easy to utilize.

Cons

The PTO feature could be enhanced to allow employees to be assigned multiple policies. The reporting function could incorporate more data points, and it would be fantastic to generate custom reports.

“Very well done and easy to use!

Pros

The hiring features within Eddy are self-explanatory and user-friendly. When hiring, I can easily monitor candidate progress and communicate easily with my HR manager. Managing employee time off and vacation days is a simple task and employee profiles streamline performance reviews and raises tracking.

Cons

Transitioning to Eddy was remarkably smooth and has significantly simplified my life!

“Worth it!

Pros

This product is remarkably user-friendly. The clean and simple layout aids in staying organized, especially for documenting team information and preparing for employee absences in advance. The interview and hiring processes run more smoothly, ensuring candidates are well-informed and supported.

Cons

Currently, there are no issues! Everyone has been incredibly supportive.

“Eddy - the one stop shop

Pros

Eddys most remarkable feature is its all-in-one nature. The Eddy portal provides everything needed in one place, and the software is both easy to use and easy to train on.

Cons

I would like an org chart expansion, additional time reporting options and complete payroll integration.

“EDDY is a great starter HRMS system

Pros

Our company previously relied on paper files, so transitioning to an online HRMS has proven to be incredibly helpful.

Cons

It would be beneficial to notify employees when their licenses expire. The current setup in Eddy requires creating a training, but having a calendar of dates to remind employees of deadlines would be fantastic.

“I'm new to HR, so EddyHR has made my HR role easy

Pros

EddyHR is user-friendly, featuring a clean and uncluttered interface with essential features such as time tracking, time off management and document storage. The simple employee portal enhances overall usability.

Cons

Since the software is relatively new, some features like having multiple vacation policies haven't been implemented yet. This isn't a major concern as I anticipate more to come, and I already admire what I see.

“Great for small to medium business

Pros

I really like the software's full functionality and its user-friendliness which makes it ideal for small to medium-sized businesses. I enjoy its features for hiring, onboarding, people management, and document organization. Recently, we introduced the payroll system.

Cons

I wish it had a messaging function and the ability to track more than 2 PTO categories. Direct access to the payroll functionality when needed would be advantageous. I also desire more customized reporting options.

“Happy with EddyHR

Pros

Integrating the software was pretty easy and the support team is responsive, transparent and professional.

Cons

Some features are currently under development.

“Great product for a good price!

Pros

EddyHR has proven to be very user-friendly for recruitment, employee management, time and PTO tracking and document storage. Considering the price, we couldn't have found a better entry-level HR platform for our small company.

Cons

While EddyHR is a fantastic platform, I do wish there were a few more features available. The existing features on the platform suffice for now, but customization to meet my specific needs requires significant back-end work. I wish it offered more customization tailored to my company's processes. However, considering the price, I can't complain! I rely on this system daily, and it performs its job effectively.

“Eddy is Great

Pros

The employee profiles are a standout feature for me! Having access to this data is fantastic, and it's pretty easy to interpret.

Cons

I wish for more robust reporting capabilities. Additionally, I wish there was a method to reward employees through the portal. Payroll visibility poses challenges, from obtaining pay stubs to setting up out-of-state tax details.

“Affordable service

Pros

It offered great value for its price point, which is why we subscribed for about two months. It was more cost-effective compared to other services.

Cons

We opted for another company because Eddy did not offer the level of customization our business required.

“I am Satisfied!!

Pros

The customer support is truly exceptional. They give swift responses and always helpful. They are willing to accommodate additional functions not initially provided, continuously updating the software to meet our company's evolving needs.

Cons

I would appreciate having more editing options for individual job postings.

“Best ATS I've used so far!

Pros

I love Eddy's user-friendly navigation and its uncluttered interface which spares me from overwhelming features. Posting jobs instantly to three major job boards saves time and money. Plus, I can store and access all employee files with a simple click so goodbye paper and file cabinets! Eddy is amazing!

Cons

Thus far, I have encountered no issues. Eddy.com consistently adds features that help me manage my business.

“Eddy Saved Me Time and Money

Pros

Customizing my candidate pipeline with drag-and-drop features is a real plus. I can create and save job postings in Eddy while simultaneously distributing them to top job boards like Glassdoor and Indeed. Tracking candidates is a breeze, especially with the ability to jot down notes right within Eddy.

Cons

I wish it had a few more features like payroll and training modules already integrated.

“The software you can't live without!

Pros

Eddy is incredibly easy and quick to use, boasting a clean, organized, and aesthetically pleasing design. It's user-friendly for anyone in the company to learn. Setting it up to suit our company's needs takes only minutes. Moving applicants through stages is effortless with drag-and-drop functionality, providing a comprehensive overview of everyone in the process. The software automatically posts to job boards, increasing candidate reach. The interview guides offer a variety of questions for each stage action. Communication with applicants is seamless, with easily readable email chains and no messy HTML issues. Eddy is packed with numerous essential features that become indispensable once you start using them. I appreciate details like displaying the applicant's time in our system and the ability to transfer applicants between jobs without manual entry. The customer service team is exceptional prompt in answering questions and providing updates on upcoming software releases.

Cons

As a young company, there are features I wish Eddy had, such as a tagging system and onboarding, but I know these features are on the way!

“Applicant Tracking Simplified!

Pros

Eddy proved to be our initial and optimal solution for untangling the web of candidates at different hiring stages. As our company rapidly expanded, candidate tracking spiraled out of control, leading to lost candidates, delayed responses, and a perception of unprofessionalism within the hiring team. Eddy facilitated our organization, ensuring smoother candidate progression through the process and the placement of the right individuals in suitable roles.

Cons

While there are specific functions we would like to see within Eddy to meet our unique requirements, we believe Eddy has addressed some of our most significant challenges and continues to do so. The functionality and improvements are steadily increasing.

“Hands down best customer service!

Pros

It's a easy to use, offering excellent Stage Actions, free Interview Questions, customization options, auto email generation, and a modern aesthetic!

Cons

I have zero issues with Eddy. Whenever I encounter a bug, their service team and software engineers resolve it within a day. The team is excellent, and the customer service is even better.

“THE HR Software for Modern Companies

Pros

Eddy HR's hiring process stands unrivaled, with a user-friendly interface and impeccable organization.

Cons

Eddy is a newer software, and not all employee management features have launched yet. Once they are live, the "cons" section will be empty. Eddy is truly outstanding.

“The ATS/HRIS I Never Knew I Needed

Pros

It's effortlessly usable (plug and play), well-organized, with a meticulously planned process, simplified pipeline setup, and construction, streamlined initial contact with candidates, seamless integration with job sites for posting job ads, integration with existing careers pages, phenomenal customer service with rapid response times to inquiries, frequent updates, and clear communication about upcoming platform enhancements.

Cons

There are a few functions missing that I would like to see, such as a job order submission process from hiring authorities and a tagging system. However, the communication regarding upcoming features is excellent.

“Most user friendly product on the market

Pros

Using Eddy is a cakewalk. Anyone in our organization can navigate it with minimal training. Communication with applicants is incredibly smooth, and task assignments are clearly outlined.

Cons

I am awaiting the development of a few more functions. It's currently a con, but it will be resolved soon as they are regularly introducing new features.

“Incredible!

Pros

Dealing with this amazing company has been an absolute delight due to their exceptional customer service. The impact of their HR software has been truly remarkable!

Cons

I love everything about the product. I have no complaints at all. They have delivered consistently and continue to do so!

“Amazing! Awesome design, simple and fun

Pros

Drag and drop functionality makes it incredibly user-friendly, coupled with a stunning design. You can automate emails, integrate job postings, and personalize your hiring stages effortlessly.

Cons

There's nothing negative for me. We genuinely don't have any dislikes. Compared to older software, Eddy is new, modern and fast. We absolutely love it.