Fingercheck Reviews

Pros

none

Cons

They do not have any customer service, just a patchy one. Once cancelled, they continued to charge fees which I am disputing with my credit card company.

Pros

Signing up was a breeze, and the pricing details are readily available on their website.

Cons

Navigating their website menus is nonsensical and makes it incredibly difficult to find anything. They impose account holds for issues they themselves cause, which prevents us from paying our employees. They filed our taxes incorrectly, leading to additional expenses for refiling. Doing business with them is excessively challenging.

Pros

I find this software incredibly fast, simple, easy-to-use, and cost-effective, with a very efficient onboarding process.

Cons

There are some extra options available which can make things a bit more complex than necessary. Otherwise all good.

Pros

Its HR portal is godsend as it allows me to ask any HR-related questions through instant messaging and receive quick responses from experts.

Cons

When I run payroll, I have to manually calculate mileage reimbursement and enter it as a negative number. This process is a bit tedious and time-consuming. I have also faced a few challenges with adjusting employees PTO.

Pros

A lot of our time is saved as Fingercheck simplifies running payroll and tracking time sheets.

Cons

Overall, Fingercheck meets our needs well, and I do not have any major complaints.

Pros

Thanks to its ease of use, navigation through my routine tasks has become so simple.

Cons

It took me a little while to get used to the system, but once I did it felt natural.

Pros

Fingercheck seamlessly lets me generate labor reports to ensure accurate payroll across multiple entities every week.

Cons

All good from the software, but its customer service has not been as efficient as I hoped.

Pros

It does help me with my tasks exactly as I need. Also, it works well for me, on both mobile and desktop, and is easy to learn.

Cons

I did prefer a cleaner layout. It feels like there are now too many options and settings visible at once and creating custom reports is not as simple as I did like.

Pros

Logging into the phone is easy and quick. It simplifies life and makes remembering passwords much easier and safer.

Cons

The position of the interface is too high up on the device. There is no limit on the number of login attempts for sites like banking, which I think can lead to security issues.

Pros

The optimization and intuitive design of FingerCheck software make it very appealing. The biometric time clock improves security at the facility, and the overall service is impressive.

Cons

The KnowledgeBase for customer support needs significant updates. Navigating the system without guidance is a bit challenging, so having a more responsive IT help desk would be beneficial.

Pros

Having clock and payroll functions in one place eliminates the need for importing and exporting. With Fingercheck software I can handle all taxes and refunds, and its customer service is also excellent.

Cons

Downloading multiple reports at once is difficult and to access pay stubs for a single person, so I have to go into every payroll individually.

Pros

With everything integrated into one system, monitoring employee time, attendance, vacation and sick days is much easier. The employee login feature is fantastic. I no longer receive daily calls about available sick and vacation days.

Cons

Generating my own reports is a bit trickey and the interface could use an update. The response time for online chat is also slow.

Pros

I can track my employees clock-in and clock-out times as well as any days they were absent.

Cons

Occasionally, I receive emails stating that someone did not punch in or out but when I check the chart, the information appears to be correct. Need to fix such minor lags.

Pros

Tracking employee time is very simple with its cloud-based interface. Overall, FingerCheck is a great time keeping program and I highly recommend it.

Cons

The system sometimes misses punches, even when the fingerprint seems to be read correctly. Despite this, it is still a very good choice.

Pros

The support team is fantastic! The software effectively handles time tracking and attendance.

Cons

Setting it up initially required many rules and complex configurations for my company, though that was due to our varying schedules.

Pros

The dashboard is a massive help as it displays who is currently clocked in and who is not. It also allows for mass edits to add time for holidays.

Cons

Limited access can make some tasks difficult, and we also encountered several issues with onboarding.

Pros

As a payroll supervisor for a company that processes payroll three times a week for over 1,200 employees, I have found Fingercheck to be an excellent choice for us. The customer service has been outstanding. It is incredibly helpful throughout our payroll transition. Adding new employees is also a simple task and processing payroll takes just a few clicks. Its app is fantastic as our field employees can access their pay stubs, update their addresses and request time off without needing to call our office. For anyone looking for a payroll processing and time-tracking solution, I highly recommend Fingercheck.

Cons

I find the time cards feature a bit challenging to use because the software requires several steps to view and enter hours for only active employees. There is a bug that occasionally resets check numbers to 0, which complicates positive pay, though we manage to handle it. It would also be great if the website were displayed in full screen.

Pros

It is very helpful with nearly everything. The phone app has made things much easier for all our field employees and as a result, our call volume has decreased by more than half.

Cons

Sometimes, calls take a little longer to be answered, but once they do, they efficiently resolve all my issues, including any Excel-related questions I have.

Pros

The UI is user-friendly and makes it easy to see when and where employees clocked in, complete with location and a photo.

Cons

The location feature sometimes does not work well for workers and logging in can be difficult at times, but overall it functions very well.

Pros

What I like most about this software is its simplicity and ease of use. The online chat option is quite helpful during any difficulties.

Cons

The aspect I like least about this software is that I wish I could export some reports to Excel.