Information Technology and Services, 500+ employees
Less than a year
“UI Can be much userfriendly”
Pros
Frankly, this product is cumbersome to use.
Cons
The user interface lacks intuitiveness. The workflow feels burdensome, and scheduling interviews is not a smooth process. There is a noticeable absence of adequate customer support.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Management Consulting, 1-10 employees
Less than a year
“Great Product”
Pros
JazzHR has automated and streamlined every aspect of our candidate hiring process. Previously, it was a manual and disjointed process.
Cons
I didn't face any problems with the product. It performed exactly as advertised and promised.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Furniture, 11-50 employees
More than a year
“Great for finding good employee candidates”
Pros
We have greatly benefited from JazzHR's tools for disseminating job postings across various platforms. Numerous successful hires have been made through JazzHR.
Cons
I have a few minor concerns about the dashboard, but apart from that, there is very little to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Education Management, 1-10 employees
More than a year
“Not the best for small companies”
Pros
Creating and posting my job was effortless, with the job simultaneously appearing on multiple platforms.
Cons
The candidates who applied through JazzHR did not show any higher likelihood of attending interviews compared to those who applied via Facebook.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
3
Functionality
6
Information Technology and Services, 51-100 employees
More than a year
“ATS for New/growing companies”
Pros
JazzHR has proven to be highly effective for our expanding company. It empowers us to find the ideal candidates we are seeking, and the candidate database is diverse.
Cons
It would have been preferable if the application's user interface and user experience had been enhanced to be more interactive and less formal in appearance.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“Effortlessly simple from day one”
Pros
Right from the start, I could jump in and use this without any learning curve. It's simple and reaching out to candidates feels natural and effortless.
Cons
Would love to see onboarding templates and videos that we could export directly to our LMS, that would be a huge help for training.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 1-10 employees
“Excellent range of features!!”
Pros
The support team is absolutely exceptional, they're not only incredibly responsive but also genuinely dedicated to helping us succeed. Combine that with the platform's remarkably diverse and powerful feature set, and you have a solution that truly empowers our team to work smarter and more efficiently.
Cons
Hard to find specific categories since there's no search function and you end up scrolling through everything
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Useful integrations with Linkedin and Indeed”
Pros
It's very adaptable to your needs and I appreciate having different payment tiers that match where we are in our recruiting process. The way it connects with LinkedIn and Indeed makes posting jobs so much easier.
Cons
The only real drawback I can think of is the cost but that's pretty much expected for any service like this.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Integrated well with our HRIS system”
Pros
I really appreciate how the entire recruitment workflow can be handled in one place. It integrates perfectly with our HRIS system and makes everything smoother.
Cons
The reporting process can be a bit tricky. Sometimes it takes a while to figure out which report format actually works for your needs. I'd also love to see integration with LinkedIn or Indeed so we could automatically pull data from those platforms instead of doing manual transfers.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Mid Market, 51-100 employees
“Simple backend navigation”
Pros
The backend navigation is easy when creating applications, questionnaires and surveys. What candidates see on their end is visually appealing and they can easily understand and work through everything.
Cons
I wish there was a way to assign multiple hiring managers to a single position. It's not a huge deal since switching roles between team members is pretty convenient but it would be nice to have that flexibility built in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 101-500 employees
“highly accessible team”
Pros
It is not difficult to reach out to there team. They are always available.
Cons
Finding talent is pretty limiting since you're stuck with whoever applies to your postings and there's no way to actively search for candidates.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Organized hiring process”
Pros
I like having everyone's resumes gathered in a single location. It makes the whole hiring process so much more organized and efficient.
Cons
I wish it would show details about candidates who didn't make it through the process
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Small Business, 1-10 employees
“streamlines the entire hiring process”
Pros
It makes hiring easy from recruiting all the way through to bringing people on board. The ability to easily track candidate interviews, manage assessments and collect feedback from both individuals and teams has been helpful for staying organized throughout the process.
Cons
Nothing really bothers me about it. I managed to tweak all the parts I needed to match how my company operates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Reliable Candidate Management Solution”
Pros
Appreciate how this centralizes all our applicant profiles making it super easy for different teams to work together. Having multiple user seats is great and being able to add candidate notes before and after interviews that everyone can see makes our whole hiring process much more organized and consistent.
Cons
I haven't come across any major issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Slack integration needed”
Pros
The integration with calendar and Zoom works well. Learning curve is pretty minimal thanks to the dashboard cards. My watchlist and open jobs make everything simple.
Cons
Could use reminders a few minutes before interviews and Slack integration would be really helpful. The feedback collection process needs some work too.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Mid Market, 101-500 employees
“Friendly dashboard”
Pros
The dashboard is very well laid out. The candidate viewing system works well and I appreciate how jobs get organized automatically.
Cons
Running reports can be confusing at first. Took me a while to figure out the process even with someone showing me the ropes. Also, the spam filtering really needs work since it doesn't catch much.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Mid Market, 51-100 employees
“Great solution for recruitment”
Pros
I find it quite easy for recruiting employees. After setting up a job posting, it automatically distributes to various job boards which saves me tons of time from manually posting everywhere. Their customer support team has been brilliant whenever I've needed help.
Cons
Syndication and job posting gave me some headaches. It was really frustrating having to spend time fixing these issues though I have to say customer service was very cooperative. They're genuinely friendly people who seem to actually care about helping you solve problems.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
6
Small Business, 11-50 employees
“Frequent Contract Changes After Signing”
Pros
The advertising was solid initially but then they went and modified our contract. They actually changed the terms not just once but three separate times.
Cons
They switched up the contract terms after we'd already signed everything. Pricing gets changed randomly without any heads up. Worst part is they'll just pull money from your checking account without asking first. Even though they broke there own contract, they still expect payment until it expires. Had to actually cancel my debit card to stop them from charging more than what we originally agreed on.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
2
Mid Market, 51-100 employees
“userfriendly platform”
Pros
In my experience, it is a very user-friendly platform. Coming from manually posting on job boards like Indeed, being able to push listings to multiple boards simultaneously and track all applicants through a single dashboard has been a game-changer for my workflow.
Cons
I've run into a few small reporting glitches but the support team has been helping me work through them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“clunky profiles and ineffective free postings”
Pros
The interview guides that pop out are really handy for structuring conversations with candidates. Being able to customize these templates has made our hiring process much more consistent and professional.
Cons
The candidate profile pages are really annoying with 5 different tabs just to see all the info. It doesn't feel natural at all. Also those "free" job boards are basically useless since they never bring in any actual applications.
Rating Distribution
Ease of use
2
Value for money
5
Customer Support
6
Functionality
4