Total 205 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

51%

4

Stars

33%

3

Stars

8%

2

Stars

3%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

5.0

Efficient hiring software

Pros

It is quite simple to use and effective at the same time.

Cons

Finding enough qualified candidates for postings can be challenging at times

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

I
Isaac

Comprehensive Behavior Supports, 50-99 employees

5.0

One of the best softwares Ive worked with.

Pros

JazzHR facilitates its users by being exceptionally efficient as well as convenient. They have made many processes run more smoothly and quickly which saves its users a lot of their time. Not only the system but also the customer care team is incredibly fast.

Cons

No complaints.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Small Business, 11-50 employees

5.0

helpful and patient sales guidance

Pros

The initial call to discuss features was helpful. I could ask tons of questions and my contact patiently walked me through everything I needed to know. They really helped me narrow down which specific features would actually benefit my business.

Cons

The interface can be tricky to figure out at first and it definitely took me longer to get comfortable with than I thought it would.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 1-10 employees

5.0

simple, customizable system that automates job posts

Pros

Very simple system and I can customize everything to fit our needs. Love how it automatically posts job openings across all the major job boards without me having to do it manually.

Cons

Setting it up initially takes some time and you'll need to configure workflows and customizations to get everything working how you want.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

HH
Heather H.

Mid Market, 51-100 employees

5.0

Gets easier with time

Pros

I appreciate how we can connect our job listings directly to our company website, plus it automatically posts to Indeed and other job boards.

Cons

It is complicated at the start and takes some time to get comfortable with all the features

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

DGC
D. Gabriel C.

Mid Market, 101-500 employees

5.0

Manages repetitive tasks

Pros

The functionality is solid and everything feels simple to use. What I really appreciate most is how it handles all those repetitive tasks automatically and saves me tons of time!

Cons

The email signature formatting is terrible. There are huge spacing issues that make my outgoing messages look unprofessional.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

G
Gina

TrustHCS, 50-99 employees

5.0

JazzHR values excellence.

Pros

I like that its simple to use, easy to customize, and affordable. I also like that it links to prominent employment sites easily.

Cons

No cons when it comes to jazzHR.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

K
Kaitlyn

The heritage foundation, 10-49 employees

4.0

Transparent communication

Pros

Its simple to use with excellent communication. The customer support team is cooperative and friendly and gets the job done.

Cons

Some features need to be updated.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

E
Erik

SecurCare Self Storage, 10-49 employees

3.0

Their commitment was astounding.

Pros

I use this software to keep track of my candidates and to send out offer letters.

Cons

The system needs to be made more user-friendly and easy to get by.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

S
Stephanie

Hire Performance, 1 employees

4.0

Their communication and timing are remarkable.

Pros

 I like that employee training is minimal since the system is extremely user-friendly and intuitive. Jazz HR is also really easy to use.

Cons

The system does offer a few limitations when it comes to reporting.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

C
Christina

Emler Swim School, 10-49 employees

5.0

They met our standards

Pros

I like that the user interface of jazzHR is excellent. I also appreciate how easy everything is to use and how I can accomplish anything with just one system.

Cons

Hard to think of any negatives.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

JA
Jesse A.

Morrison & Company, 11-50 employees

5.0

Solid tool.

Pros

I appreciate that with jazzHR my staff can generate compliance reports and evaluate applicants using the many features it offers.

Cons

Nothing worth mentioning.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A
Ariel

"Geek Powered Studios ", 10-49 employees

5.0

A satisfied,long term user of JazzHR

Pros

JazzHR saves us a lot of time and guarantees that we get the information that our recruitment partners want. Customer support is also quite responsive and active.

Cons

No complaints so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

E
Enkibe

New America, 50-99 employees

4.0

The user-friendliness is admirable.

Pros

The UI is simple to use, and it offers a lot of inbuilt functions that are efficient and easy to operate. Customer support is also available and helpful.

Cons

I dont like that we dont get notifications for all the new updates.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

C
Carlos

Onit, 50-99 employees

4.0

The perfect system for us.

Pros

I appreciate that JazzHR has everything we need as a company. I also like that Job announcements are syndicated and it offers easy-to-use ATS for swiftly evaluating applications.

Cons

Need a tech expert to operate the system and the learning curve is a bit high with this one.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

C
Claire

GoCanvas, 50-99 employees

5.0

One of the best recruiting platforms in the market.

Pros

I like that Jazz HR is really easy to use. It is extremely simple to go to each tab and when Im looking for certain employment, the search tool comes in handy as well.

Cons

Nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

3.0

Too complex

Pros

The interface feels very logical. Just gives you what you need without unnecessary clutter. I appreciate that it's web-based too, which makes access much easier.

Cons

A bit more complex than it appears. When you want to reject someone, you actually need to click 2 buttons rather than just hitting reject. If you don't, it wont actually process the rejection and there's no notification that it failed. The messaging system is also confusing since when you message an internal partner, it looks like you're messaging them directly but unless you @ them the message gets sent to everyone including the applicant.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

8

Functionality

5

RR
Rudy R.

Mid Market, 51-100 employees

4.0

Helps monitor progress

Pros

I can easily track progress as both a recruiter and hiring manager

Cons

Hard to reopen positions to track SLA without creating entirely new vacancies

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

6

A
Anonymous

Small Business, 11-50 employees

4.0

feels very basic

Pros

It is quite user-friendly, though it's missing some of the functionality you'd find in more comprehensive platforms like Greenhouse.

Cons

The interface feels overly basic and lacks depth. Collaborating with team members on candidate profiles is pretty clunky.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

6

TH
Traci H.

Enterprise, 500+ employees

4.0

Simple job reposting

Pros

I like how simple it is to repost job listings and having quick access to all my previous postings.

Cons

The messaging feature really needs work. When I send texts, there's no notification system to alert me when someone responds back. Because of this limitation, we ended up switching to a completely different texting service.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

5