Loxo Reviews

Pros

It's pushing the boundaries for the search industry. I find the UI simple and attractive and the functionality emphasizes quick inputs, workflows and effective sales execution which works well for agency recruiters. Being able to try the CRM and ATS for free made it easy to get started.

Cons

Some of the outreach and sourcing features could improve but they are new and still being developed. There's more than enough functionality to get started, so I'm glad they released it early.

Pros

Integration with Outlook and the level of detail in posts and profiles is impressive. I enjoy including clients on projects so they can interact directly.

Cons

I wish I could customize the stages for candidates within a job or add new stages.

Pros

Customer support has been great and features like the Chrome Extension, resume parsing, outreach campaigns and power calling all work well for me.

Cons

There is no desktop or mobile app. The web app can be quirky and frequent UI updates affect my workflow. Support is helpful but I find it frustrating to relearn parts of the system.

Pros

I first noticed the import tools, including CSV and the Chrome Extension. It's very user-friendly and helped get a business running with minimal hassle.

Cons

Nothing... I don't have any complaints at the moment.

Pros

So, I consider this tool the best platform combining applicant tracking with outreach/CRM.

Cons

Reporting isn't set up to be highly usable. I have to export data and create my own reports and several useful metrics aren't tracked.

Pros

It's user-friendly and allows me to manage multiple tasks efficiently on a single page.

Cons

I find it limiting that resumes have to be pre-blinded, as this can't be done within the system.

Pros

Managing the pipeline and stages is easy and I find it at least three times faster than our previous CRM/ATS. Searching within the database has never been easier.

Cons

Nothing much at this time. I would like to see 3rd party phone/VOIP services integrated so calls and texts log automatically, though it seems upgrades to the internal phone system are planned.

Pros

What I love most about this tool is the ease of use. Everything is in one place at my fingertips, eliminating the need for multiple sites or tabs. The workflow is simple.

Cons

The only improvement I would suggest is the phone system but I see plans are already in place for an upgrade.

Pros

The software is modern and simple which makes onboarding new recruiters simple. I also appreciate the combination of ATS and data sourcing rolled into one platform.

Cons

We haven't found any issues so far. I'm looking forward to customizing this tool for our internal processes.

Pros

I find linking with LinkedIn makes searching for potential candidates easy. The interface is clean with minimal unnecessary features and I can make calls directly from the tool.

Cons

I've noticed some inconveniences due to limited customization for the Japanese market.

Pros

This tool has completely changed our approach to recruitment and applicant tracking, nothing else compares.

Cons

When I purchased the tool, the UK data was behind the US data. However, the team has delivered on promises, improving data quality and opening a European office to support development.

Pros

Honestly, I rely on this tool to keep our team organized while managing multiple client openings and it's incredibly easy to use.

Cons

I wish the mobile app integrated better and had more features.

Pros

The automation features save me significant time by handling much of the busy work in sourcing.

Cons

Some of the source information I rely on is dated and not always relevant.

Pros

User-friendly and simple tool!! Spinning up new requirements or adding new clients is simple and I can include the right talent acquisition team members quickly to identify candidates.

Cons

While I don't actively dislike anything, I would appreciate being able to view multiple job details on a single page instead of opening multiple tabs. A preview option or faster path to job descriptions would be helpful.

Pros

Posting jobs is simple and I appreciate that candidate progression is clearly visible.

Cons

I would like a feature to forward texts from candidates.

Pros

Okay so... I like how this tool adapts to user and industry needs. The updates are timely and smart, making it a modern recruiting solution I enjoy using daily.

Cons

Some actions take extra steps, like replying to texts. I'd prefer handling that via email and having a one-click option to reject candidates from the pool.

Pros

The search capabilities are excellent, email integration is easy and overall I think the tool is easy to navigate.

Cons

So far, we've had an easy implementation, great training and a aligned workflow.

Pros

I notice the high flow of candidates as well as the workload for qualified staff which is a crucial balance.

Cons

Sometimes I notice the platform recommends jobs randomly rather than based on preparedness which can demotivate candidates.

Pros

Transitioning to this tool nearly a year ago, I've been very pleased with the customer service. The product is extremely user-friendly, onboarding was easy and ongoing training is helpful.

Cons

We haven't found anything we actively dislike about this product.

Pros

This tool has created a one-stop shop for finding, contacting and tracking candidates. The support team is the most responsive and genuine I've ever worked with and it allowed us to remove several outside tools since everything is integrated.

Cons

A few email capabilities could be improved but I like that company listens and makes adjustments based on user feedback.