Loxo
Last Updated
Key Takeaways
Generated from the text of customer reviews
Loxo is a talent acquisition platform for recruiting teams in healthcare, technology, and life sciences. Users like having many recruiting features in one place, though outdated candidate data is a common complaint. Recently it added Loxo MCP, which links AI assistants such as ChatGPT, Claude, and Cursor to live recruiting data, including candidates, jobs, companies, and workflows.
Our Verdict
Loxo works well for staffing agencies, direct hire firms, and Recruitment Process Outsourcing (RPO) firms that manage active recruiting pipelines. Most users say the pricing is fair for the suite of features being offered. At the same time, some smaller teams feel they're paying for more features than they need. We recommend it for growing recruiting teams that want to bring their hiring operations into one system.
Overall Rating
Based on 90 users reviews
4.5
Rating Distribution
Positive
88%
Neutral
8%
Negative
4%
Starting Price
$149
per user per month
Loxo Specifications
- Recruitment And Applicant Tracking
- Performance Management
- Employee Onboarding
- Workforce Analytics
What Is Loxo?
Loxo is an AI-native talent intelligence platform that recruiting firms and in-house talent teams use to manage sourcing, contact data, candidate relationships, and hiring workflows in one place. The platform includes a built-in sourcing tool backed by a database of 850 million people, so users may not need a separate tool to find contact details. It also has outreach sequences that send messages to candidates and clients through several channels. These tools cut down on the manual work of prospecting and following up with candidates.
What Is Loxo Best For?
The software is best known for its Contact Info Finding Agent for recruiters. It finds personal emails, work emails, and direct phone numbers from billions of data points across more than 100 sources. That fits recruiting teams handling high volume candidate outreach, teams that want to rely on fewer separate contact data tools, or that want to move from candidate sourcing to outreach without switching platforms.
How Much Does Loxo Cost?
The pricing for Loxo starts at $149/user/month (billed annually). This basic plan, known as Core, includes an ATS and recruiting CRM, AI search, unlimited candidates, and more. Further pricing tiers of the software are as follows:
- Professional: Starting at $199/user/month (billed annually)
- Enterprise: Custom pricing
A 7-day free trial is also available. In addition to the base subscription costs, organizations should keep the following potential costs in mind based on the industry benchmarks:
- Implementation: $0–$5,000
- Data Migration: $0–$15,000+
- Training And Onboarding: $500–$5,000
- AI Agent Credit Overages: $50–$300+/seat/month
- Contact Data/Enrichment Overage: $0.10–$1.00/contact lookup
Most users describe Loxo's pricing as fair. Many think the cost is worth it given the recruiting tools included. A few disagree and point to price hikes, features that go unused, or cheaper CRM alternatives.
Disclaimer: The pricing is subject to change.
Loxo Integrations
Loxo supports integration with platforms such as:
How Does Loxo Work?
Log in to your Loxo software account then follow the steps below to use its features:
- Add candidate and client records to keep contact details, resumes, conversations, notes, and activity history together
- Source candidates by searching Loxo's talent database alongside your existing recruitment database
- Move candidates through your pipeline stages and track where they stand on each open job
- Contact candidates by email, call, or text, and manage your follow-ups from there
- Assign routine work like sourcing, candidate qualification, outreach, and data updates to AI agents
- Track candidates, jobs, placements, and tasks as work happens
- Run reports to check job progress, pipeline activity, recruiter performance, and placement numbers
Who Is Loxo For?
The platform is suitable for industries and sectors such as:
- Healthcare
- Life sciences
- Construction and trades
- Technology
- Insurance
- Education
- Commercial banking
Loxo Use Cases
Based on our analysis of user reviews and Loxo's current capabilities, we have identified key scenarios where this software is a good fit for recruiting and staffing firms:
Executive Search Firms Nurturing Passive Candidate Relationships
Senior candidates who aren't actively looking almost never respond to one message. Getting them engaged usually takes weeks or months of contact, sometimes before a search is even confirmed. Loxo pulls from a talent graph covering 850 million people and lets recruiters run outreach across several channels at once, so recruiters can maintain consistent communication throughout the process.
Staffing Agencies Screening Candidates At Volume
Loxo's Longlist Agent builds a candidate pool of up to 10,000 people, drawing from a firm's own database and the broader talent graph, while its Shortlist Agent evaluates them. Staffing agencies that get flooded with applicants for one role don't have time to read every resume by hand. Recruiters type what they're looking for in plain language instead of building manual filters, and reach a shortlist much sooner.
Firms Managing Business Development Separately From Candidate Recruiting
Some recruiting firms run candidate sourcing and client business development through the same pipeline, and the two start to blur together. Client deal activity gets mixed in with candidate records, so it's harder to tell where a relationship with a client actually stands. Loxo separates the two with a dedicated sales CRM and account-based prospecting tools that track deal stages, contacts, and outreach on the client side.
RPO And In-House Teams Collaborating With Hiring Managers
Loxo's hiring manager portal shows clients live pipeline progress, so they don't have to ask a recruiter for status updates. They can leave feedback directly in the portal too. When a firm needs something more formal than a live view, the same pipeline data can be turned into a shareable candidate status report.
Firms Dealing With Outdated Candidate And Company Records
People change jobs, titles, and companies constantly, and contact records don't keep up on their own. An email that worked fine last month can bounce or reach someone who left the company. Loxo's Self-Updating CRM Agent and Data Hygiene Agent refresh candidate and company records on an ongoing basis. Verified contact details appear alongside search results, so recruiters know the information is current before they send anything.
Is Loxo Right For You?
If you are a recruitment agency or talent acquisition team that needs one system to source candidates, manage them, and track recruiting activity, then Loxo could be worth considering. The platform has built recruitment focused AI and machine learning technology since 2012 and now uses more than 50 proprietary algorithms.
It holds SOC 2 Type II certification and supports GDPR and CCPA compliance, with AES-256 encryption for data at rest and TLS 1.2 or higher for data in transit. Firms including The Mullings Group, Gecko Hospitality, TGRC, and Hanover use the platform.
More recruiting teams are turning to AI to get through repetitive tasks, match candidates more accurately, and manage communication without adding headcount. Loxo builds toward that with AI powered candidate search and matching, automated outreach, and AI agents that take notes and handle candidate submissions.
Still not sure if Loxo is right for you? Contact us at (661) 384-7070 for further guidance.
Loxo Features
Recruitment CRM
The Recruitment CRM stores candidate, client, conversation, and activity records in one searchable database. Recruiters can run Boolean searches, apply filters and field level filtering, or build custom views to locate specific records. A Self Updating CRM Agent keeps candidate information current as details change, and recruiters can add people to jobs, campaigns, lists, or call queues straight from a search result.
AI Agents
Several AI Agents cover recruiting tasks from job intake through candidate shortlisting. The Job Intake Agent turns hiring conversations into structured requirements, and the Skill DNA and JD Agent defines role criteria and writes the job description. From there, the Longlist and Shortlist Agents build candidate pools of up to 10,000 people and rank matches against those requirements, attaching evidence to each result.
Loxo Outreach
Email, SMS, phone calls, and meetings all run through Loxo Outreach instead of separate tools. Recruiters can build multi-stage sequences with personalized messages, automated follow-ups, templates, and A/B tests. Candidates can view calendar availability and schedule themselves, and every interaction gets logged on the candidate's profile so outreach history stays connected to the rest of the record.
AI Notetaker
On a Zoom, Google Meet, or Microsoft Teams call, the AI Notetaker joins and captures a transcript, recording, summary, and shareable snippets. These sync to the candidate's profile in the ATS or CRM, where recruiters can look back at past meetings and notes. Recruiters can also clip specific moments from a recording and send them to teammates or hiring managers.
Applicant Tracking System
Visual pipelines in the ATS show how jobs and candidates are moving. Teams configure their own stages, fields, and job templates, then move candidates through in a Kanban view. Certain stages can trigger automations on their own, such as communication, scheduling, outreach campaigns, or AI-assisted submittal summaries. On the reporting side, the system tracks pipeline health, conversion rates, search performance, and recruiter activity for each job.
Campaign Automation
Campaign Automation ties pipeline stages and logged activities to predefined actions, so when a candidate reaches a certain stage or an activity happens, recruiters can trigger outreach, progression rules, contact fetching, or other actions. A visual automation builder lets teams combine triggers and actions without setting up each step by hand, and the system can generate AI powered candidate highlights as people move through the pipeline.
Hiring Manager Portal
Through the Hiring Manager Portal, clients see a live view of selected candidates, pipeline stages, and relevant fields, with recruiting teams controlling what's visible, including resumes, compensation, social URLs, and internal notes. Hiring managers can comment on profiles, fill out scorecards, approve or reject candidates, and leave feedback directly, and those updates stay tied to the recruiting workflow.
Pros And Cons of Loxo
Pros
Finds relevant candidates faster with less manual searching
Reduces repetitive admin tasks recruiters handle daily
Stores candidate and client details in one place
Helps recruiters stay in touch with candidates
Shows hiring progress clearly so teams can track it
Cons
Loxo source data can sometimes be outdated
Search results sometimes include candidates who do not match
Some helpful recruitment metrics are not tracked
Loxo Pricing
CoreBilled annually | ProfessionalBilled annually | Enterprise |
|---|---|---|
$149 per user per month | $199 per user per month | Custom Pricing |
|
|
|
Disclaimer: The pricing details were last updated on Oct 12, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Loxo Reviews
Total 90 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars11%
3
Stars6%
2
Stars2%
1
Stars4%
Share your experience
Airlines/ Aviation, 1-10 employees
More than a year
“Feature-packed with AI focus”
Pros
The platform's commitment to innovation is impressive, they're constantly rolling out new features that feel genuinely useful. The strategic focus on AI, in particular, has been a game-changer for us, fundamentally improving how we operate and positioning us for smarter, more efficient workflows in the future.
Cons
Nothing really so far and I'm very impressed. Some of the data in this tool Source can be outdated but it's rare.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than 6 months
“Customizable across industries”
Pros
Customization across the all-in-one platform has been amazing! I can use the same system for different industries which has been super helpful.
Cons
I would like to link HQ and Subsidiary companies in a section similar to deals or forms. I also think placements could have its own page on the menu.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Staffing and Recruiting, 1-10 employees
More than a year
“Support is slow, interface clunky”
Pros
Everything coming in one package when I started was a big help. The Outreach tool quickly became my favorite feature and the onboarding videos made getting started smooth.
Cons
Support has been poor and responses take too long. While LinkedIn parsing is good, it's slower than other tools. I feel they focus on creating flashy features rather than adding real value. The AI in this tool Source is often outdated and doesn't replace LinkedIn Recruiter. Managing deals and emails between personal and company accounts is challenging. The lack of Zapier integration and poor search functionality makes it costly for me.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
3
Functionality
7
Frequently Asked Questions
What types of pricing plans does Loxo offer?
Loxo pricing starts at $149/user/month (billed annually) for the Core plan. The Professional plan starts at $199/user/month, while Enterprise pricing is available on request. A 7-day free trial is also available. Get a detailed Loxo pricing breakdown to make an informed decision.
Who are the typical users of Loxo software?
Loxo is used by businesses across diverse sectors, including healthcare, life sciences, construction, technology, software development, education, and commercial banking.
Does Loxo have a mobile app?
Yes, Loxo offers a dedicated mobile application for iOS devices.
What level of support does Loxo offer?
Loxo offers support via email, live chat, and a dedicated help center.
What other apps does Loxo integrate with?
Loxo integrates with platforms such as Zoom, Xero, Mailchimp, Arrange, Ringover, Workday, and Metaview.
Does Loxo offer an API?
Yes, Loxo offers an API.
What language does Loxo support?
Loxo’s main platform is available in English. Its AI Notetaker can process speech in 50+ languages, but transcripts are provided in English.
Is Loxo an ATS or CRM?
The software is both an applicant tracking software (ATS) and a candidate relationship management (CRM) platform. It manages open positions, scans resume, and moves active candidates through hiring pipelines, while also developing and nurturing talent pools over time and handling multi-channel outreach campaigns.