Last Updated

Key Takeaways

Generated from the text of customer reviews

Loxo is a talent acquisition platform for recruiting teams in healthcare, technology, and life sciences. Users like having many recruiting features in one place, though outdated candidate data is a common complaint. Recently it added Loxo MCP, which links AI assistants such as ChatGPT, Claude, and Cursor to live recruiting data, including candidates, jobs, companies, and workflows.

Our Verdict

Loxo works well for staffing agencies, direct hire firms, and Recruitment Process Outsourcing (RPO) firms that manage active recruiting pipelines. Most users say the pricing is fair for the suite of features being offered. At the same time, some smaller teams feel they're paying for more features than they need. We recommend it for growing recruiting teams that want to bring their hiring operations into one system.

Loxo Specifications

  • Recruitment And Applicant Tracking
  • Performance Management
  • Employee Onboarding
  • Workforce Analytics

Loxo Features

Recruitment CRM

The Recruitment CRM stores candidate, client, conversation, and activity records in one searchable database. Recruiters can run Boolean searches, apply filters and field level filtering, or build custom views to locate specific records. A Self Updating CRM Agent keeps candidate information current as details change, and recruiters can add people to jobs, campaigns, lists, or call queues straight from a search result.

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AI Agents

Several AI Agents cover recruiting tasks from job intake through candidate shortlisting. The Job Intake Agent turns hiring conversations into structured requirements, and the Skill DNA and JD Agent defines role criteria and writes the job description. From there, the Longlist and Shortlist Agents build candidate pools of up to 10,000 people and rank matches against those requirements, attaching evidence to each result.

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Loxo Outreach

Email, SMS, phone calls, and meetings all run through Loxo Outreach instead of separate tools. Recruiters can build multi-stage sequences with personalized messages, automated follow-ups, templates, and A/B tests. Candidates can view calendar availability and schedule themselves, and every interaction gets logged on the candidate's profile so outreach history stays connected to the rest of the record.

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AI Notetaker

On a Zoom, Google Meet, or Microsoft Teams call, the AI Notetaker joins and captures a transcript, recording, summary, and shareable snippets. These sync to the candidate's profile in the ATS or CRM, where recruiters can look back at past meetings and notes. Recruiters can also clip specific moments from a recording and send them to teammates or hiring managers.

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Applicant Tracking System

Visual pipelines in the ATS show how jobs and candidates are moving. Teams configure their own stages, fields, and job templates, then move candidates through in a Kanban view. Certain stages can trigger automations on their own, such as communication, scheduling, outreach campaigns, or AI-assisted submittal summaries. On the reporting side, the system tracks pipeline health, conversion rates, search performance, and recruiter activity for each job.

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Campaign Automation

Campaign Automation ties pipeline stages and logged activities to predefined actions, so when a candidate reaches a certain stage or an activity happens, recruiters can trigger outreach, progression rules, contact fetching, or other actions. A visual automation builder lets teams combine triggers and actions without setting up each step by hand, and the system can generate AI powered candidate highlights as people move through the pipeline.

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Hiring Manager Portal

Through the Hiring Manager Portal, clients see a live view of selected candidates, pipeline stages, and relevant fields, with recruiting teams controlling what's visible, including resumes, compensation, social URLs, and internal notes. Hiring managers can comment on profiles, fill out scorecards, approve or reject candidates, and leave feedback directly, and those updates stay tied to the recruiting workflow.

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Pros And Cons of Loxo

Pros

  • Finds relevant candidates faster with less manual searching

  • Reduces repetitive admin tasks recruiters handle daily

  • Stores candidate and client details in one place

  • Helps recruiters stay in touch with candidates

  • Shows hiring progress clearly so teams can track it

Cons

  • Loxo source data can sometimes be outdated

  • Search results sometimes include candidates who do not match

  • Some helpful recruitment metrics are not tracked

Loxo Pricing

Core

Billed annually

Professional

Billed annually

Enterprise

  • Email + calendar sync, Chrome extension

  • Unlimited jobs, candidates, companies

  • MCP

  • Pipelines, activities, reporting

  • Free migration for teams of 3+ seats; guided self-serve below

  • AI search

  • Full ATS + recruiting CRM

  • Everything in Core, plus:

  • Loxo AI Chat, grounded in your own private Loxo

  • Contact information, when available, with every shortlist

  • A living database

  • API access

  • The full agentic workforce

  • Full Agentic Mode + Agent Impact Center

  • Everything in Professional, plus:

  • Dedicated success team & priority support

  • Advanced roles & permissions

  • Forward-deployed engineers and consulting support

  • SSO / SAML and advanced governance

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Loxo Reviews

Total 90 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

11%

3

Stars

6%

2

Stars

2%

1

Stars

4%

Share your experience

J

John

Airlines/ Aviation, 1-10 employees

More than a year

5.0
July 2025

“Feature-packed with AI focus”

Pros

The platform's commitment to innovation is impressive, they're constantly rolling out new features that feel genuinely useful. The strategic focus on AI, in particular, has been a game-changer for us, fundamentally improving how we operate and positioning us for smarter, more efficient workflows in the future.

Cons

Nothing really so far and I'm very impressed. Some of the data in this tool Source can be outdated but it's rare.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marti

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
May 2025

“Customizable across industries”

Pros

Customization across the all-in-one platform has been amazing! I can use the same system for different industries which has been super helpful.

Cons

I would like to link HQ and Subsidiary companies in a section similar to deals or forms. I also think placements could have its own page on the menu.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rebecca

Staffing and Recruiting, 1-10 employees

More than a year

3.0
January 2025

“Support is slow, interface clunky”

Pros

Everything coming in one package when I started was a big help. The Outreach tool quickly became my favorite feature and the onboarding videos made getting started smooth.

Cons

Support has been poor and responses take too long. While LinkedIn parsing is good, it's slower than other tools. I feel they focus on creating flashy features rather than adding real value. The AI in this tool Source is often outdated and doesn't replace LinkedIn Recruiter. Managing deals and emails between personal and company accounts is challenging. The lack of Zapier integration and poor search functionality makes it costly for me.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

3

Functionality

7

Frequently Asked Questions

What types of pricing plans does Loxo offer?

Loxo pricing starts at $149/user/month (billed annually) for the Core plan. The Professional plan starts at $199/user/month, while Enterprise pricing is available on request. A 7-day free trial is also available. Get a detailed Loxo pricing breakdown to make an informed decision.

Who are the typical users of Loxo software?

Loxo is used by businesses across diverse sectors, including healthcare, life sciences, construction, technology, software development, education, and commercial banking.

Does Loxo have a mobile app?

Yes, Loxo offers a dedicated mobile application for iOS devices.

What level of support does Loxo offer?

Loxo offers support via email, live chat, and a dedicated help center.

What other apps does Loxo integrate with?

Loxo integrates with platforms such as Zoom, Xero, Mailchimp, Arrange, Ringover, Workday, and Metaview.

Does Loxo offer an API?

Yes, Loxo offers an API.

What language does Loxo support?

Loxo’s main platform is available in English. Its AI Notetaker can process speech in 50+ languages, but transcripts are provided in English.

Is Loxo an ATS or CRM?

The software is both an applicant tracking software (ATS) and a candidate relationship management (CRM) platform. It manages open positions, scans resume, and moves active candidates through hiring pipelines, while also developing and nurturing talent pools over time and handling multi-channel outreach campaigns.