Namely HR Reviews

“Professional Partners

Pros

It is a great, easy to use software that has always provided us with excellent service and features.

Cons

Its hard to get the hang of the system at first but customer support helps you through it.

“Innovative solutions

Pros

The softwares attention to detail is remarkable; it looks great and is simple to use for everyone .It definitely helps us save a lot of time.

Cons

Customisation is tricky with this software.

“Accommodative and Flexible

Pros

Its a good software with simple features that can be customized to a companys individual requirements. The layout is simple and straightforward and the customer service is amazing.

Cons

Some of the features can be improved and updated.

“Professional approach to work

Pros

Both in terms of administration and end-user input, This software offers a simple interface and is straightforward to use. It allows us to keep track of a great number of things.

Cons

Nothing to complain of! We are satisfied.

“They ensure client satisfaction

Pros

Customer support is quick to respond and quite helpful. The system is cost-effective and trouble-free as compared to our previous software.

Cons

It was hard to get the hang of things in the beginning.

“Great level of support

Pros

Its a user-friendly system that is simple to use and is quick and effective .There is no need for maintenance with this system.

Cons

Some of the features need to be automated to improve workflow.

“Love it!

Pros

It was possible to configure practically,with this software,all the information needed for our projects. The system is user-friendly and easy to customise with.

Cons

Not Applicable.

“Great Team

Pros

This softwares customer support staff is extremely nice and knowledgeable in resolving issues.

Cons

Its hard to run reports with this software.

“Loved the social feel, hated the limits

Pros

The interface has this really friendly, social media vibe that users seem to love. Reporting capabilities are powerful and you can customize pretty much everything to fit your needs.

Cons

I can't upload individual documents to employee files which is frustrating when I need to add supervisor notes or other important paperwork. There's also no way to mark employees as "inactive" without going through the full termination process and this makes managing seasonal workers who come back regularly really inconvenient. It doesn't remind me when someone's work authorization is about to expire either. The I-9 process isn't automated enough and sometimes makes mistakes like when it recognized a foreign passport as a Us one.

“Useful reports, bad support

Pros

What I like most is how simple the interface feels when going through different features. The reporting functionality provides really useful insights that help with decision-making.

Cons

I dont like that you can only reach support through the Help Community.

“All in one

Pros

The software is really simple to use with easy accessibility. Navigation is pretty easy and all the information is organized in a proper manner.

Cons

Nothing to complain of! Its a great system.

“Not worth the trouble!

Pros

The layout is simple and easy to use.

Cons

The system is getting slow mainly due to the number of features it offers most of which do not work efficiently.

“Good

Pros

The software is fantastic! User-friendly and easy to manage. I like that it can also be used via an app too.

Cons

I wish it would connect with other systems as well other than this its a good software.

“Satisfactory!

Pros

The system is simple and has helped us streamline our work.

Cons

Some of the features need to be updated!

“Great Service

Pros

I appreciate how simple it is to use and manage. The attention to detail is admirable.

Cons

Some data doesnt sync with the system properly which needs to fixed.

“all-in-one and easy access

Pros

I find this program really user friendly and the benefits management along with the Time Off functionality are standout features for me.

Cons

When benefit updates happen like address changes or other info that needs to go to our providers. I've noticed it doesn't automatically sync from the system to Oxford, MetLife, Lincoln Life or MetLife COBRa most of the time. This creates extra manual work to ensure everything stays current.

“best choice but we stopped using

Pros

Easy to use and find exactly what I need with minimal effort.

Cons

We've pretty much stopped using it at this point but when we were using is it worked fine.

“Good overall but reports are broken

Pros

Namely is really user-friendly even for those of us who aren't in HR. It's been incredibly helpful throughout our entire payroll process. One feature I particularly appreciate is the birthday and work anniversary notifications which adds a nice personal touch. Seeing the new employee list is also useful for keeping track of external platform tasks. Navigation is easy which saves time when onboarding new staff especially when they're joining the HR team.

Cons

The custom reporting features are pretty disappointing - we've tried working with their reps multiple times but the reports still come out wrong. The PPP reports were completely broken and we're constantly dealing with state unemployment and tax filing issues. Sometimes they dont file at all or do it incorrectly. While there's a decent selection of reports available, many either don't function properly or have serious limitations. We had a GL report customized back in 2015 but after a system update it got completely messed up and they still haven't fixed it despite several detailed meetings with their tech team. It's really frustrating having to spend extra time reformatting everything after pulling reports especially since we actually paid for the custom reporting feature.

“good tool but benefits don't sync

Pros

The interface is really friendly and I appreciate having all our HR functions centralized in one location.

Cons

benefits enrollment process is frustrating and makes it difficult to get employees signed up properly.

“great training, confusing payroll setup

Pros

The training they provide is really comprehensive and I've had excellent experiences with their support team.

Cons

setting up payroll can get pretty confusing at times.