Namely

Namely Reviews

47 Reviews

Overall Rating

4.2

47 Reviews

Rating Distribution

5

star

(21)

4

star

(19)

3

star

(4)

2

star

(1)

1

star

(2)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

filter

Filters

Highly recommend it.
Pros

It is quite simple to use this software, and personally, I just find the name of the software ‘Namely’ very cute. For a truly integrated experience, I strongly advise using HRIS, Payroll, and Benefits features. It has undoubtedly made it possible for our tiny People Ops team to support the rapid expansion of our business. For our personnel, the user interface is excellent. Namely is continuously making updates, which indicates that they are trying to tailor their features according to the demands of their clients. This software has been making a name alongside some pretty big names.

Cons

Namely emphasizes "self-service," which can be fantastic if you have technical knowledge but if you are someone who is new to the software, then this can be an issue for you. Payroll has significant problems as well, since it frequently presents tax & regulatory issues. When we have complex payroll questions, it can be challenging to reach the right person. You can reach their customer support for most of the issues but some issues remain unresolved. These are only a few drawbacks, other than this, it has been a great journey with this software.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

Allison S.

Computer Software, 201-500 employees employees

Oct 30, 2022

Namely is a great help.
Pros

The system is very easy to work with. Even if you have any problems the customer care is always quick to respond to any kind of query. It has numerous amazing functions that are very useful.

Cons

Connectivity is not the best.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

Cayce

Rosewood Family Advisors LLP, 10-49 employees

Sep 26, 2021

Namely is the solution to all our problems.
Pros

This system is excellent in efficiently keeping up with our work. It has fantastic functions which make work easy for us. It saves us a considerable amount of time and the customer service is excellent as we were always able to get the assistance I required when I needed it.

Cons

The organization of data is poor.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Alexis

EverFi, 50-99 employees

Sep 26, 2021

Namely is phenomenal.
Pros

The software is a fantastic tool for communication that can be used to transmit data as well as create schedules. The utilization of the system is simple, and the maintenance is top-notch.

Cons

No complaints.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

Nicole

Birchbox, 50-99 employees

Sep 26, 2021

It is an excellent system.
Pros

Its features create great ease and convenience for us saving us a lot of time. The system is a very good one which we highly recommend. The customer service is also very responsive and professional.

Cons

The flexibility in customization needs to be improved.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

Donald

Panthera Corporation, 50-99 employees

Sep 26, 2021

Namely is superb!
Pros

All the features found in the system are somehow immensely useful and beneficial to the company. It has solved almost all our problems with its incredible features. It is also extremely easy and simple to make use of.

Cons

No issues.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

Bill

ClearBags, 50-99 employees

Sep 26, 2021

What a wonderful software.
Pros

The functions and features present always accommodate its users. Namely always makes sure to create ease for its users. Not only is it user-friendly but also has outstanding customer care.

Cons

None.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

Heather

Chatbooks, 50-99 employees

Sep 20, 2021

Namely is simple to use.
Pros

The software has everything we need. It has great features and options. The customer service that is always available makes it very simple as well as easy to operate.

Cons

The number of functions and their flexibility needs to be increased.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Kim

 Jumio, 50-99 employees

Sep 20, 2021

It is very efficent.
Pros

The software is very easy to use, it has amazing customer care which is always quick to respond to. It also has a lot of fantastic features that create ease for its users.

Cons

Connectivity and flexibility in features need to be addressed.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Hanna

KAYAK, 50-99 employees

Sep 20, 2021

The software is incredibly helpful.
Pros

The system is extremely easy and simple to use. It has a lot of features all of which are useful and facilitate the user. It has a lot of functions which makes it very user-friendly.

Cons

It can be difficult to use at times.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

Jennifer

First Beat Media, 50-99 employees

Sep 20, 2021

Namely has it all.
Pros

The software is incredibly useful as it offers us all the features we could possibly need in one place. This saves us a lot of time and is very beneficial for us.

Cons

Management and organizational skills need to be improved.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Soquel

Center for Social Dynamics, 50-99 employees

Sep 20, 2021

Namely helps us connect with each other!
Pros

The features included in the system are amazing and it helps us effectively communicate with our team which seemed impossible before.

Cons

The functionality needs to be improved.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

Christine

Hollister Construction Services, 50-99 employees

Sep 20, 2021

We totally recommend Namely.
Pros

It is a really great software that has many great features that facilitate its users. There are amazing organizational features in the system that keep our data safe and managed.

Cons

The system needs to be upgraded.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Mitchell

 CentralReach, 50-99 employees

Sep 20, 2021

Overall a good experience with Namely.
Pros

Great, easy-to-use software with a lot of potentials. Im also a big fan of the reporting options. Customer support is admirable and quite invested in our projects.

Cons

Customization should be made more efficient with Namely.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

Casey

UMB, 50-99 employees

Sep 14, 2021

The team is very hard working and committed
Pros

Customer service is outstanding in terms of offering direction and assistance.

Cons

Just that we had to make a few tax adjustments when we implemented our payroll with Namely,

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

Lauren

ShowClix, 10-49 employees

Sep 14, 2021

An experience worth remembering with Namely Team
Pros

I like that Namely includes a lot of useful features and can be customized to your liking. The team is active and cooperative and also works well with our company.

Cons

Payroll should be made more user-friendly and easier to get by.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

Melinda

CSD, 50-99 employees

Sep 14, 2021

Namely will be the obvious choice for our next projects
Pros

Namely has received a lot of favorable feedback from our staff. I like that we can save documents and HR information in one place with the help of this software.

Cons

The system needs to be updated and made more user-friendly.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

Becca

WilsonHCG, 50-99 employees

Sep 14, 2021

The team is open, flexible and communicative
Pros

Their customer service is unrivaled, and it is one of their most valuable assets. We appreciate the team and the help they give us on a regular basis.

Cons

Personally, we do think that Namely is pretty expensive.

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

ROGER

Lomar-Mary Enterprise, 10-49 employees

Sep 14, 2021

Flexible and accommodative System
Pros

The Simplicity of Usage with Namely is admirable. The team is professional and fully cooperative.

Cons

I dont like that there are too many steps to the payroll process.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

Amanda

Velir, 50-99 employees

Sep 03, 2021

Best Project Management
Pros

The HRIS component of the solution is extremely flexible and user-friendly. Its been a lifesaver when it comes to keeping our various office locations connected.

Cons

Nothing of significance.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Sam

Coatings industry, 50-99 employees

Sep 03, 2021

Namely is a life saver
Pros

I like the Customization and ease of usage with Namely. Once youve completed the setup, its really simple to operate and manage.

Cons

I do believe that document sharing between employees can be improved.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

Micquella

Velir, 50-99 employees

Sep 03, 2021

Its been a good experience so far
Pros

I admire that their customer service crew is extremely receptive and responsive to their consumers demands; They pay attention to customer input, which shows in the product improvements they continue to make.

Cons

Not Applicable.

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

Kristina

ClassPass, Inc., 10-49 employees

Sep 03, 2021

We had the worst experience ever with Namely
Pros

Nothing to like, honestly!

Cons

Customer support is lacking. The team rarely gets back to you and customization is too complex to even try. I also dont like the design and the fact that manual checks cannot be run with the regular payroll.

Ease of use

3

Value for money

3

Customer Support

2

Functionality

2

John

connex corp, 10-49 employees

Sep 03, 2021

Saves us a lot of time
Pros

I like that the payroll portion of the software provides a lot of straightforward and easy-to-read data.

Cons

None, as of now.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Jessica

Global Software, 50-99 employees

Sep 03, 2021

Reliable and innovative
Pros

I appreciate that payroll and benefits are easily managed, and our open enrollment has been made much easier with the help of Namely.

Cons

The constant glitches can sometimes be a problem.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

Amanda

CodaMetrix, 50-99 employees

Sep 03, 2021

Great Partners
Pros

I admire that Namely has been able to adapt to our specific needs, which has been really useful for us in organizing the data we need to collect.

Cons

No negatives as of now.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Jack

Yello, 50-99 employees

Sep 03, 2021

Best support staff ever!
Pros

Namelys staff has fortunately been there to meet our evolving demands. Their best advantage, in my opinion, is their customer service.

Cons

The system could be made more user-friendly and simpler.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Jennifer

Forrest Technical Coatings, 50-99 employees

Sep 03, 2021

Satisfactory
Pros

For the price and features, its the best system on the market. Easily connects with boards and saves us a lot of time and effort.

Cons

Integration between a few features still needs to be improved.

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

Santiago

Edu1st, 50-99 employees

Aug 03, 2021

DO NOT BUY!
Pros

The layout is pretty ordinary and easy to get by.

Cons

A lot of the features are nonfunctional and customer support isnt much help either. I also dont like how we dont receive notifications on when there are system issues or when they are resolved.

Ease of use

2

Value for money

2

Customer Support

2

Functionality

3

Shannon

FEMA, 10-49 employees

Aug 03, 2021

Great performance
Pros

Its a good software. I like that with more up-to-date accounting and the new time clock feature, this system has improved the accuracy of our payroll reports.

Cons

Sometimes the system doesnt work as expected.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Amanda

Ballotpedia, 50-99 employees

Aug 03, 2021

Average
Pros

I appreciate that the software saves us a lot of time. I also like that the application is incredibly simple to use and manage.

Cons

Navigation is a bit difficult with this system.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Raven

David Lynch Foundation, 10-49 employees

Aug 03, 2021

Has great potential
Pros

This system is really easy to use and has a lot of features, most of which are quite helpful. Navigation is easy and the system operates without a hitch.

Cons

Some of the features need to be upgraded.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

Michael

Blue State Digital, 50-99 employees

Aug 03, 2021

Good Purchase.
Pros

It keeps updating itself, which is one of its most appealing features.The customer support staff is also extremely courteous and knowledgeable when it comes to resolving issues.

Cons

Would love to see new features introduced to this software.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

Christine

The Motley Fool, 10-49 employees

Jul 01, 2021

They had very sound Project Management
Pros

I like that its a simple software that is easy to access and manage even for new users. We are really pleased with our purchase.

Cons

Nothing of significance

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

Caryn

USA Triathlon, 10-49 employees

Jul 01, 2021

Professional Partners
Pros

It is a great, easy to use software that has always provided us with excellent service and features.

Cons

Its hard to get the hang of the system at first but customer support helps you through it.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Leslie

CEDIA, 10-49 employees

Jul 01, 2021

Innovative solutions
Pros

The softwares attention to detail is remarkable; it looks great and is simple to use for everyone .It definitely helps us save a lot of time.

Cons

Customisation is tricky with this software.

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

Mary Beth

ACEP, 10-49 employees

Jul 01, 2021

Accommodative and Flexible
Pros

Its a good software with simple features that can be customized to a companys individual requirements. The layout is simple and straightforward and the customer service is amazing.

Cons

Some of the features can be improved and updated.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

Allison

Total Expert Inc, 50-99 employees

Jul 01, 2021

Professional approach to work
Pros

Both in terms of administration and end-user input, This software offers a simple interface and is straightforward to use. It allows us to keep track of a great number of things.

Cons

Nothing to complain of! We are satisfied.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Austin

MedBridge Development, 50-99 employees

Jun 23, 2021

They ensure client satisfaction
Pros

Customer support is quick to respond and quite helpful. The system is cost-effective and trouble-free as compared to our previous software.

Cons

It was hard to get the hang of things in the beginning.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Tess

CircleCI, 50-99 employees

Jun 23, 2021

Great level of support
Pros

Its a user-friendly system that is simple to use and is quick and effective .There is no need for maintenance with this system.

Cons

Some of the features need to be automated to improve workflow.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

Tomi

meltmedia, 50-99 employees

Jun 23, 2021

Love it!
Pros

It was possible to configure practically,with this software,all the information needed for our projects. The system is user-friendly and easy to customise with.

Cons

Not Applicable.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Yvonne

Illumitex, 10-49 employees

Jun 23, 2021

Great Team
Pros

This softwares customer support staff is extremely nice and knowledgeable in resolving issues.

Cons

Its hard to run reports with this software.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

Patricia

Saatva, 10-49 employees

Jun 23, 2021

All in one
Pros

The software is really simple to use with easy accessibility. Navigation is pretty easy and all the information is organized in a proper manner.

Cons

Nothing to complain of! Its a great system.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Danial

LaCalle Group, 50-99 employees

Jun 09, 2021

Not worth the trouble!
Pros

The layout is simple and easy to use.

Cons

The system is getting slow mainly due to the number of features it offers most of which do not work efficiently.

Ease of use

4

Value for money

4

Customer Support

4

Functionality

6

Terry

FEMA, 10-49 employees

Jun 09, 2021

Good
Pros

The software is fantastic! User-friendly and easy to manage. I like that it can also be used via an app too.

Cons

I wish it would connect with other systems as well other than this its a good software.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

Gwen

Creative Works, 50-99 employees

Jun 09, 2021

Satisfactory!
Pros

The system is simple and has helped us streamline our work.

Cons

Some of the features need to be updated!

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Ben

Private Practice, 50-99 employees

Jun 09, 2021

Great Service
Pros

I appreciate how simple it is to use and manage. The attention to detail is admirable.

Cons

Some data doesnt sync with the system properly which needs to fixed.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Steve

F1soft International Pvt. Ltd, 100-499 employees

Jun 09, 2021