Total 266 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars42%
4
Stars33%
3
Stars17%
2
Stars4%
1
Stars3%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
ROGER
Lomar-Mary Enterprise, 10-49 employees
“The team is open, flexible and communicative
Pros
Their customer service is unrivaled, and it is one of their most valuable assets. We appreciate the team and the help they give us on a regular basis.
Cons
Personally, we do think that Namely is pretty expensive.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Anonymous
small-Business, 500+ employees
“a great all-in-one system
Pros
I appreciate how user-friendly this platform is for managing our HR, benefits and payroll all in one place. The interface makes everything simple to use which saves us a lot of time when handling different HR tasks.
Cons
integration between HRIs, payroll and benefits could be much smoother and there's definitely room for improvement there.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Amanda
Velir, 50-99 employees
“Flexible and accommodative System
Pros
The Simplicity of Usage with Namely is admirable. The team is professional and fully cooperative.
Cons
I dont like that there are too many steps to the payroll process.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Sam
Coatings industry, 50-99 employees
“Best Project Management
Pros
The HRIS component of the solution is extremely flexible and user-friendly. Its been a lifesaver when it comes to keeping our various office locations connected.
Cons
Nothing of significance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Micquella
Velir, 50-99 employees
“Namely is a life saver
Pros
I like the Customization and ease of usage with Namely. Once youve completed the setup, its really simple to operate and manage.
Cons
I do believe that document sharing between employees can be improved.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Kristina
ClassPass, Inc., 10-49 employees
“Its been a good experience so far
Pros
I admire that their customer service crew is extremely receptive and responsive to their consumers demands; They pay attention to customer input, which shows in the product improvements they continue to make.
Cons
Not Applicable.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
John
connex corp, 10-49 employees
“We had the worst experience ever with Namely
Pros
Nothing to like, honestly!
Cons
Customer support is lacking. The team rarely gets back to you and customization is too complex to even try. I also dont like the design and the fact that manual checks cannot be run with the regular payroll.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
2
Functionality
2
Jessica
Global Software, 50-99 employees
“Saves us a lot of time
Pros
I like that the payroll portion of the software provides a lot of straightforward and easy-to-read data.
Cons
None, as of now.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Amanda
CodaMetrix, 50-99 employees
“Reliable and innovative
Pros
I appreciate that payroll and benefits are easily managed, and our open enrollment has been made much easier with the help of Namely.
Cons
The constant glitches can sometimes be a problem.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Jack
Yello, 50-99 employees
“Great Partners
Pros
I admire that Namely has been able to adapt to our specific needs, which has been really useful for us in organizing the data we need to collect.
Cons
No negatives as of now.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Jennifer
Forrest Technical Coatings, 50-99 employees
“Best support staff ever!
Pros
Namelys staff has fortunately been there to meet our evolving demands. Their best advantage, in my opinion, is their customer service.
Cons
The system could be made more user-friendly and simpler.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Ralph F.
small-Business, 11-50 employees
“great for our remote team
Pros
Working from home with our entire team showed me that remote work is totally doable when you have the right tools. This platform really delivers with tons of different ways to organize and access all the resources we need.
Cons
you still need a person to ask questions but this tool handles most employment needs as an alternative solution.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
sarah L.
small-Business, 101-500 employees
“fun to use but limited
Pros
I found it really engaging and interactive to use. The whole experience feels social and laid-back which is refreshing for HR software.
Cons
Functionality feels very limited compared to other tools I've used. There's not much data you can actually work with and the fields are awkward to use. Document storage and file management are honestly terrible.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
5
Santiago
Edu1st, 50-99 employees
“Satisfactory
Pros
For the price and features, its the best system on the market. Easily connects with boards and saves us a lot of time and effort.
Cons
Integration between a few features still needs to be improved.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Shannon
FEMA, 10-49 employees
“DO NOT BUY!
Pros
The layout is pretty ordinary and easy to get by.
Cons
A lot of the features are nonfunctional and customer support isnt much help either. I also dont like how we dont receive notifications on when there are system issues or when they are resolved.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
3
Amanda
Ballotpedia, 50-99 employees
“Great performance
Pros
Its a good software. I like that with more up-to-date accounting and the new time clock feature, this system has improved the accuracy of our payroll reports.
Cons
Sometimes the system doesnt work as expected.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Raven
David Lynch Foundation, 10-49 employees
“Average
Pros
I appreciate that the software saves us a lot of time. I also like that the application is incredibly simple to use and manage.
Cons
Navigation is a bit difficult with this system.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Michael
Blue State Digital, 50-99 employees
“Has great potential
Pros
This system is really easy to use and has a lot of features, most of which are quite helpful. Navigation is easy and the system operates without a hitch.
Cons
Some of the features need to be upgraded.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Christine
The Motley Fool, 10-49 employees
“Good Purchase.
Pros
It keeps updating itself, which is one of its most appealing features.The customer support staff is also extremely courteous and knowledgeable when it comes to resolving issues.
Cons
Would love to see new features introduced to this software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Caryn
USA Triathlon, 10-49 employees
“They had very sound Project Management
Pros
I like that its a simple software that is easy to access and manage even for new users. We are really pleased with our purchase.
Cons
Nothing of significance
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9