Total 266 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

42%

4

Stars

33%

3

Stars

17%

2

Stars

4%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

ROGER

Lomar-Mary Enterprise, 10-49 employees

4.0
September 2021

The team is open, flexible and communicative

Pros

Their customer service is unrivaled, and it is one of their most valuable assets. We appreciate the team and the help they give us on a regular basis.

Cons

Personally, we do think that Namely is pretty expensive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

small-Business, 500+ employees

5.0
September 2021

a great all-in-one system

Pros

I appreciate how user-friendly this platform is for managing our HR, benefits and payroll all in one place. The interface makes everything simple to use which saves us a lot of time when handling different HR tasks.

Cons

integration between HRIs, payroll and benefits could be much smoother and there's definitely room for improvement there.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Amanda

Velir, 50-99 employees

4.0
September 2021

Flexible and accommodative System

Pros

The Simplicity of Usage with Namely is admirable. The team is professional and fully cooperative.

Cons

I dont like that there are too many steps to the payroll process.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

S

Sam

Coatings industry, 50-99 employees

5.0
September 2021

Best Project Management

Pros

The HRIS component of the solution is extremely flexible and user-friendly. Its been a lifesaver when it comes to keeping our various office locations connected.

Cons

Nothing of significance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Micquella

Velir, 50-99 employees

4.0
September 2021

Namely is a life saver

Pros

I like the Customization and ease of usage with Namely. Once youve completed the setup, its really simple to operate and manage.

Cons

I do believe that document sharing between employees can be improved.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

K

Kristina

ClassPass, Inc., 10-49 employees

5.0
September 2021

Its been a good experience so far

Pros

I admire that their customer service crew is extremely receptive and responsive to their consumers demands; They pay attention to customer input, which shows in the product improvements they continue to make.

Cons

Not Applicable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

J

John

connex corp, 10-49 employees

1.0
September 2021

We had the worst experience ever with Namely

Pros

Nothing to like, honestly!

Cons

Customer support is lacking. The team rarely gets back to you and customization is too complex to even try. I also dont like the design and the fact that manual checks cannot be run with the regular payroll.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

2

J

Jessica

Global Software, 50-99 employees

5.0
September 2021

Saves us a lot of time

Pros

I like that the payroll portion of the software provides a lot of straightforward and easy-to-read data.

Cons

None, as of now.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A

Amanda

CodaMetrix, 50-99 employees

4.0
September 2021

Reliable and innovative

Pros

I appreciate that payroll and benefits are easily managed, and our open enrollment has been made much easier with the help of Namely.

Cons

The constant glitches can sometimes be a problem.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

J

Jack

Yello, 50-99 employees

5.0
September 2021

Great Partners

Pros

I admire that Namely has been able to adapt to our specific needs, which has been really useful for us in organizing the data we need to collect.

Cons

No negatives as of now.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J

Jennifer

Forrest Technical Coatings, 50-99 employees

4.0
September 2021

Best support staff ever!

Pros

Namelys staff has fortunately been there to meet our evolving demands. Their best advantage, in my opinion, is their customer service.

Cons

The system could be made more user-friendly and simpler.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

RF

Ralph F.

small-Business, 11-50 employees

5.0
September 2021

great for our remote team

Pros

Working from home with our entire team showed me that remote work is totally doable when you have the right tools. This platform really delivers with tons of different ways to organize and access all the resources we need.

Cons

you still need a person to ask questions but this tool handles most employment needs as an alternative solution.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

SL

sarah L.

small-Business, 101-500 employees

3.0
August 2021

fun to use but limited

Pros

I found it really engaging and interactive to use. The whole experience feels social and laid-back which is refreshing for HR software.

Cons

Functionality feels very limited compared to other tools I've used. There's not much data you can actually work with and the fields are awkward to use. Document storage and file management are honestly terrible.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

5

S

Santiago

Edu1st, 50-99 employees

3.0
August 2021

Satisfactory

Pros

For the price and features, its the best system on the market. Easily connects with boards and saves us a lot of time and effort.

Cons

Integration between a few features still needs to be improved.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

S

Shannon

FEMA, 10-49 employees

1.0
August 2021

DO NOT BUY!

Pros

The layout is pretty ordinary and easy to get by.

Cons

A lot of the features are nonfunctional and customer support isnt much help either. I also dont like how we dont receive notifications on when there are system issues or when they are resolved.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

3

A

Amanda

Ballotpedia, 50-99 employees

3.0
August 2021

Great performance

Pros

Its a good software. I like that with more up-to-date accounting and the new time clock feature, this system has improved the accuracy of our payroll reports.

Cons

Sometimes the system doesnt work as expected.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

R

Raven

David Lynch Foundation, 10-49 employees

3.0
August 2021

Average

Pros

I appreciate that the software saves us a lot of time. I also like that the application is incredibly simple to use and manage.

Cons

Navigation is a bit difficult with this system.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

M

Michael

Blue State Digital, 50-99 employees

4.0
August 2021

Has great potential

Pros

This system is really easy to use and has a lot of features, most of which are quite helpful. Navigation is easy and the system operates without a hitch.

Cons

Some of the features need to be upgraded.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

C

Christine

The Motley Fool, 10-49 employees

4.0
July 2021

Good Purchase.

Pros

It keeps updating itself, which is one of its most appealing features.The customer support staff is also extremely courteous and knowledgeable when it comes to resolving issues.

Cons

Would love to see new features introduced to this software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

C

Caryn

USA Triathlon, 10-49 employees

5.0
July 2021

They had very sound Project Management

Pros

I like that its a simple software that is easy to access and manage even for new users. We are really pleased with our purchase.

Cons

Nothing of significance

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9