Total 266 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

42%

4

Stars

33%

3

Stars

17%

2

Stars

4%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LS

Lise s.

Enterprise, 500+ employees

5.0
August 2022

Easy to use with friendly support

Pros

Really appreciate how easy everything is to use and the support team is genuinely friendly and always ready to help out.

Cons

I find it frustrating having to log into separate accounts for payroll, timesheets and other functions.. would be much easier with single sign-on.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid-Market, 11-50 employees

3.0
August 2022

Great org charts but frustrating time off

Pros

Pretty nice org charts and cool how you can see the breakdown of all the different teams. And as an admin, it's super helpful that I can pull up any employee's profile. It makes it a lot easier to help someone when they run into a problem or make a mistake.

Cons

The time-off entry process for part-time staff is really frustrating. I wish it could automatically sync time-off requests with part-time hour tracking instead of making me handle them separately.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Enterprise, 101-500 employees

5.0
July 2022

clean and simple interface

Pros

The integrations work perfectly with our existing HR systems and I've noticed a real boost in how efficiently I can get things done.

Cons

Organizational chart feature is pretty frustrating to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Enterprise, 11-50 employees

4.0
May 2022

central hub for everything

Pros

I really appreciate having one central place where everyone can share updates, give recognition and handle all HR-related tasks. No more trying to remember which person to contact for time off requests or payroll questions, everything I need regarding company policies and procedures is right there in one convenient location.

Cons

Can't really think of anything major to complain about, it's been incredibly helpful and does what I need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM

Dani M.

Mid-Market, 11-50 employees

4.0
May 2022

Incredibly user friendly with great support

Pros

I find this platform incredibly user-friendly and getting everything set up was ez. The support team is fantastic whenever I hit a snag, they're always there to help me work through it.

Cons

Organizational chart display options are very limited and I wish there were more ways to customize how it looks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid-Market, 11-50 employees

4.0
May 2022

Fast but hard to connect

Pros

The system responds quickly and I find the interface really user friendly and easy to use.

Cons

setting up connections with other platforms can be pretty frustrating and it's definitely not as smooth as they made it seem initially.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

CG

Camila G.

Enterprise, 11-50 employees

4.0
May 2022

works good for me

Pros

I appreciate how easy and web-based this platform is. The workflows really work well for our needs. Managing time off requests has become much simpler and the analytics provide valuable insights. PTO accruals are handled smoothly and the reporting features are comprehensive. Both payroll processing and payroll reporting function exactly as we need them to.

Cons

COBRa integration when employees are terminated could be much smoother.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

small-Business, 500+ employees

5.0
May 2022

Incredibly easy with a great community

Pros

this platform incredibly easy to use and haven't run into any major roadblocks. When I do get stuck on something, the Help Community is fantastic and there's always someone who's faced the same issue and can point me in the right direction.

Cons

user permissions section isn't very easiest, the wording feels oversimplified and actually makes things more confusing than they need to be. The whole layout there could really use some work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TW

Travis W.

Mid-Market, 11-50 employees

5.0
April 2022

Works great right away

Pros

Getting this up and running was incredibly smooth, it really works right out of the box and anyone can figure it out without much training. The system delivers exactly what it promises. Integration with our payroll, ERP and financial processes was smooth. We've seen fantastic efficiency improvements across the board. Open enrollment season used to be a nightmare but now employees can easily access all their benefit options while our HR team barely has to lift a finger on the backend. It's been a huge time-saver and eliminated so much frustration for everyone involved.

Cons

Honestly I don't really have any major complaints. If I had to guess at potential issues, I'd wonder whether this could handle the complexity that a large corporation might need, seems more suited for smaller operations. The review process feels a bit awkward too. We just wrapped up our quarterly reviews and it definitely requires some specific setup to get the review workflow the way you want it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
April 2022

flexible and helpful reporting features

Pros

Reporting features have been incredibly helpful for my daily tasks. I really appreciate how flexible the report customization is and it lets me tailor everything to match what our organization actually needs. The interface feels clean and simple to use.

Cons

Nothing really bothers me about this and it does exactly what I need and I haven't encountered any problems while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EG

Evelyn G.

Mid-Market, 101-500 employees

5.0
March 2022

simple and user friendly for coworkers

Pros

What Ilike is how simple it is to log in and recognize my coworkers for their work. The People section makes searching easy and having the Organization Chart right there is super convenient. After using other HR platforms this one feels much more user-friendly and easy to use.

Cons

setting goals here feels more complicated compared to other platforms I've used before. When we tried to set up our mid-year review process, it wasn't as simple as I expected and took more time than it should have.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 101-500 employees

5.0
March 2022

Onboarding that changed our department

Pros

Onboarding new hires online has totally changed how our department works. It's so much smoother now. The built-in insurance brokerage feature has also been a huge win for everyone on my team. And whenever I need help and submit a ticket, I usually get a response back pretty quickly.

Cons

sometimes I skip a step during a process and can't figure out what went wrong but creating a support ticket always resolves the issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

small-Business, 101-500 employees

5.0
March 2022

a perfect start for us

Pros

Implementation team was absolutely incredible, Veronica Pagan, ameena McKenzie and Jesse Velez brought such energy and were incredibly thorough and thoughtful throughout the whole process.

Cons

I can't really find anything to complain about and the Us rollout seemed perfectly executed to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 11-50 employees

5.0
March 2022

easy to use and no problems

Pros

super cool how easy it is to use the front page and access what I need.

Cons

I can't think of anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small-Business, 500+ employees

4.0
February 2022

fantastic homepage for engagement

Pros

The homepage is fantastic! as an admin I can effortlessly communicate with staff and engage by liking or commenting on posts, birthdays or new arrivals. The profile section is also really easy to use.

Cons

bulk upload feature is missing which means I have to add resources individually to each employee profile. With over 200 staff members, this becomes a really time-consuming process that could be much more efficient.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, N/A employees

4.0
February 2022

smooth interface with weak charts

Pros

I find the interface really clean and simple to get around in.

Cons

The company org chart functionality could be much stronger and it's tough to keep track of new team members and figure out who handles what around here.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

small-Business, 11-50 employees

5.0
February 2022

easy pay handling for a salesperson

Pros

as a salesperson, I really appreciate how clearly my compensation and pay are displayed here. It helps me track everything better and make sure the numbers are accurate.

Cons

Nothing major stands out, though I do appreciate how simple requesting time off can be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JF

Jeff F.

small-Business, 11-50 employees

5.0
February 2022

game changer for remote work

Pros

Having everything centralized has been a game-changer for me. Working remotely as an individual contributor, I'm constantly needing info about benefits, pay and other HR stuff. This eliminates the whole runaround of hunting down the right person on sLA ck, waiting for responses, only to find out they can't help and I need someone else. Now I just log in, find what I need and get back to work without any delays.

Cons

The mobile version could use some work. While requesting time off is simple enough with just a few taps, anything more detailed requires switching to desktop. Not a dealbreaker but definitely room for improvement there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

small-Business, 500+ employees

4.0
February 2022

everything in one convenient place

Pros

The interface is really clean and looks great visually. Most things are pretty easy to figure out.

Cons

setting it up was very rough since my company didn't provide much guidance or training during onboarding, which made it hard to figure out where everything was and what I needed to get started.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Enterprise, 11-50 employees

5.0
February 2022

easy to use and works well

Pros

I can find what I need without any trouble. The dashboards keep things simple which I appreciate when I'm checking my pay or looking up employee birthdays regularly. Compared to other platforms I've used, this one feels much more interactive and user-friendly.

Cons

NO CONs. Everything seems to function smoothly without any problems and I haven't run into any issues that bother me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10