Total 266 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

42%

4

Stars

33%

3

Stars

17%

2

Stars

4%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

small-Business, 500+ employees

5.0
January 2022

easy login and smooth to use

Pros

The single sign-on feature makes logging in very easy and I really appreciate how smooth the interface is to use.

Cons

Can't really think of anything major to complain about, the secure login works well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 11-50 employees

4.0
January 2022

Great tool but exporting needs work

Pros

The integration here is fantastic, everything I need about our team members is in one place which is huge since employees really are our most valuable asset. It's easy to use and I can find what I'm looking for without getting lost in complicated menus.

Cons

Converting data to Excel can be buggy at times and I wish there were more filtering options to get a deeper view of employee information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

5.0
January 2022

simple to find my information

Pros

I find it really simple to log in and quickly locate my benefit details, tax info and submit time-off requests.

Cons

Nothing really bothers me about this platform, it's very easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 11-50 employees

5.0
December 2021

simple integrations for efficiency

Pros

I like having everything in one place , clocking in, submitting time-off requests, accessing tax docs and even tracking colleagues' birthdays.

Cons

I dont really have many complaints. Sometimes during tax season I struggle to find my W-2 but thATs more about how the site is organized rather than it not working properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Enterprise, 11-50 employees

5.0
December 2021

Great for saying good job

Pros

Feed wall feature is very nice as it makes recognizing employees and giving shout-outs so much easier.

Cons

I have not found anything to complain about yet, everything has been working well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HV

Harmen V.

Mid-Market, 101-500 employees

4.0
December 2021

smoooth onboarding with great documentation

Pros

The incredibly thorough documentation and step-by-step guidance made our onboarding process smooth. Their team of professionals really held our hand throughout the entire journey, providing useful resources and templates that made everything so much easier.

Cons

Can't really think of any downsides. It delivers exactly what was promised to us and honestly even more than expected. The onboarding team put in serious effort helping us configure everything for a smooth, timely launch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EM

Ericka M.

Mid-Market, 11-50 employees

5.0
December 2021

clean interface and excellent features

Pros

The interface is excellent and I really appreciate the social features on the home page that keep employees engaged. The reporting capabilities are far more powerful than previous HRIs systems I've worked with. Implementation was surprisingly smooth and easy. Navigation as an admin is interactive and explaining features to our team has been effortless. Support has been very responsive whenever I've needed assistance post-implementation.

Cons

Don't really have any major complaints about this platform. The toughest challenge was getting everything set up initially and there's just so much data to input and organize which can feel pretty tedious. We did run into some confusion trying to decide between Namely time and Timesheets features. Ended up testing both options before sticking with our original choice. The trial period was helpful but better upfront guidance could have saved us from that extra back-and-forth.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SF

sabina F.

small-Business, 11-50 employees

5.0
December 2021

Covers all day to day HR needs

Pros

Namely covers everything from bringing new hires on board to managing their exit process. It's engaging and keeps the team connected while handling all the day-to-day HR needs effectively.

Cons

I honestly can't think of anything I really dislike about it. Would be neat to see some recruiting tools added down the road and maybe an open API that works with verification services like Verified First.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AM

angela M.

Mid-Market, 11-50 employees

5.0
December 2021

easy for HR and employees alike

Pros

I really appreciate how easy this is for both HR staff and employees to navigate. There's a good balance of functionality without feeling overwhelming or cluttered.

Cons

The off-boarding process feels a bit redundant and I'd appreciate more streamlined insights into benefits. Though I realize we'd probably have this if we actually used the payroll feature.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AG

adri G.

Enterprise, 11-50 employees

5.0
December 2021

Incredible account managers and analytics

Pros

Our account managers are absolutely incredible, they're so knowledgeable, supportive and always available when we need them. The team genuinely cares and has guided us through numerous successful initiatives. I'm also impressed with how user-friendly the platform is, especially when it comes to pulling reports and accessing data. The analytics dashboard is particularly outstanding.

Cons

Nothing comes to mind right now and its been a really positive experience overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR

Jos R.

small-Business, 11-50 employees

4.0
December 2021

Best all in one employee hub

Pros

Having all my employee information organized in one place is fantastic and the most important data stays right at my fingertips. The insights I get help me understand where we can make improvements and adjustments that really work for my team's needs.

Cons

I occasionally run into issues when trying to export data and it doesn't always come out clean and sometimes gets corrupted. The interface could also use some work, maybe adding new features to make the user experience smoother and more easy.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MM

Marc M.

small-Business, 11-50 employees

4.0
December 2021

all in one time clock solution

Pros

Love how smoothly the time clock works. It's super easy for me and my team to clock in and out, check our hours and fix any little mistakes if we need to. It's also great that our supervisors can jump in and adjust our timecards for those weird, one-off situations that's been a lifesaver.The best part is having everything in one place. I can request a vacation day or report a sick day right from my own timecard, it's so convenient and simple. And for all the big HR stuff like my W-2, tax forms, direct deposit and benefits... it's all just right there whenever I need it. No more digging through different websites or folders; everything is in one spot.

Cons

Routine maintenance sometimes blocks access completely though I get that it's needed to keep everything current. The time editing can be frustrating since you can only work in blocks rather than adjusting minute by minute but there are workarounds that help with this limitation.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MC

Meera C.

Mid-Market, 101-500 employees

4.0
December 2021

Customizable for global operations

Pros

Performance review system offers tons of customization options and the layout adapts perfectly for global operations with multiple office locations. File feeds integrate smoothly with major vendors, plus there are solid compliance resources available.

Cons

Case system has rigid rules about what counts as urgent and sometimes my priorities dont align with their definition and I end up getting bumped down to the non-urgent queue even when something feels critical to me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SM

sara M.

small-Business, 101-500 employees

1.0
December 2021

The worst payroll system

Pros

Communication between company users works okay-ish.

Cons

The HR and payroll functionality is absolutely terrible, honestly the worst payroll system I've ever dealt with. You can't add custom earnings codes, can't modify any configurations yourself and importing data is impossible unless Namely sets it up for you first. There's no override capabilities whATsoever and you're stuck processing payroll at least 4 days before the deposit date unless your willing to pay extra for wire transfers to speed things up.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

2

A

Anonymous

Mid-Market, 11-50 employees

5.0
December 2021

a clean but confusing setup

Pros

I love how this brings everything HR-related right to my fingertips, timesheets, benefit reviews, company info, training sessions! What really stands out though is the community wall where we celebrate birthdays, promotions and those big yearly wins.

Cons

The mobile app takes some getting used to especially when your trying to log weekly hours. Thankfully support responds quickly and gets you sorted out!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 500+ employees

4.0
December 2021

good reports and great service

Pros

super easy to use and there's an impressive variety of reports available. The customer service team has been quite helpful whenever I've reached out.

Cons

Custom GL reporting is basic and could use more depth.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

5.0
November 2021

Easy to use, confusing benefits section

Pros

The layout really works for me. Everything feels easy and I can quickly locate whatever information I'm looking for without much issue.

Cons

The benefits section gets pretty confusing, how everything's laid out makes it hard to tell which benefits you actually have versus the ones you've waived.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Enterprise, 11-50 employees

5.0
November 2021

everything i need in one place

Pros

It's good that can quickly check on everything happening across our organization from PTO requests and new employee onboarding to work anniversaries, birthdays and my own payroll details. It's really convenient having all this information in one place.

Cons

I honestly can't think of anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small-Business, 500+ employees

5.0
November 2021

My go-to tool every day

Pros

Works flawlessly for daily employee administration. Easy to use and the integrations with comp and payroll systems are solid. I rely on this tool every day and it consistently delivers what I need without any issue.

Cons

Can't really think of any major downsides. The mobile app is actually pretty user-friendly and I end up handling payroll stuff and PTO approvals right from my phone all the time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LB

Leanna B.

Mid-Market, 500+ employees

5.0
November 2021

easy to use and messages send themselves

Pros

It's really easy to find your way around and I like how the messages are sent automatically.

Cons

Haven't found much to complain about really. Maybe could use a few more advanced features but overall our team finds it easy to work with.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8