Total 266 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars42%
4
Stars33%
3
Stars17%
2
Stars4%
1
Stars3%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
small-Business, 11-50 employees
“Helpful support but hard to use platform
Pros
The support team is really helpful once you connect with the right person.
Cons
The interface isn't very user-friendly and difficult to use. We end up reaching out to support almost daily because figuring things out on our own takes forever.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
5
Functionality
6
Anonymous
small-Business, 11-50 employees
“good features but difficult to navigate
Pros
I like having access to colleague information like birthdays and work anniversaries all in one place. The time-off approval process for my team members is incredibly simple and efficient.
Cons
sometimes it's tough to locate what I need and the layout feels scattered and not very basic. This might be how our company configured things but navigation could definitely be smoother.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Anonymous
Enterprise, 101-500 employees
“a handy feature in a broken system
Pros
The "View as" functionality comes in really handy when I need it.
Cons
The HRIs and payroll systems dont work together which creates extra work when managing employee data across both platforms.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Anonymous
Mid-Market, 101-500 employees
“powerful but a bit pricey
Pros
The flexibility here is incredible and it can serve as your basic HR hub or you can expand with recruiting, benefits management, payroll modules and more. They'll even handle your entire payroll process for an extra fee which is pretty useful.
Cons
The price tag is definitely on the higher side which might be tough for smaller budgets.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Cayce
Rosewood Family Advisors LLP, 10-49 employees
“ Namely is a great help.
Pros
The system is very easy to work with. Even if you have any problems the customer care is always quick to respond to any kind of query. It has numerous amazing functions that are very useful.
Cons
Connectivity is not the best.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Alexis
EverFi, 50-99 employees
“ Namely is the solution to all our problems.
Pros
This system is excellent in efficiently keeping up with our work. It has fantastic functions which make work easy for us. It saves us a considerable amount of time and the customer service is excellent as we were always able to get the assistance I required when I needed it.
Cons
The organization of data is poor.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Nicole
Birchbox, 50-99 employees
“Namely is phenomenal.
Pros
The software is a fantastic tool for communication that can be used to transmit data as well as create schedules. The utilization of the system is simple, and the maintenance is top-notch.
Cons
No complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Donald
Panthera Corporation, 50-99 employees
“ It is an excellent system.
Pros
Its features create great ease and convenience for us saving us a lot of time. The system is a very good one which we highly recommend. The customer service is also very responsive and professional.
Cons
The flexibility in customization needs to be improved.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Bill
ClearBags, 50-99 employees
“Namely is superb!
Pros
All the features found in the system are somehow immensely useful and beneficial to the company. It has solved almost all our problems with its incredible features. It is also extremely easy and simple to make use of.
Cons
No issues.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Heather
Chatbooks, 50-99 employees
“ What a wonderful software.
Pros
The functions and features present always accommodate its users. Namely always makes sure to create ease for its users. Not only is it user-friendly but also has outstanding customer care.
Cons
None.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Kim
Jumio, 50-99 employees
“Namely is simple to use.
Pros
The software has everything we need. It has great features and options. The customer service that is always available makes it very simple as well as easy to operate.
Cons
The number of functions and their flexibility needs to be increased.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Hanna
KAYAK, 50-99 employees
“It is very efficent.
Pros
The software is very easy to use, it has amazing customer care which is always quick to respond to. It also has a lot of fantastic features that create ease for its users.
Cons
Connectivity and flexibility in features need to be addressed.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Jennifer
First Beat Media, 50-99 employees
“ The software is incredibly helpful.
Pros
The system is extremely easy and simple to use. It has a lot of features all of which are useful and facilitate the user. It has a lot of functions which makes it very user-friendly.
Cons
It can be difficult to use at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Soquel
Center for Social Dynamics, 50-99 employees
“ Namely has it all.
Pros
The software is incredibly useful as it offers us all the features we could possibly need in one place. This saves us a lot of time and is very beneficial for us.
Cons
Management and organizational skills need to be improved.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Christine
Hollister Construction Services, 50-99 employees
“Namely helps us connect with each other!
Pros
The features included in the system are amazing and it helps us effectively communicate with our team which seemed impossible before.
Cons
The functionality needs to be improved.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Mitchell
CentralReach, 50-99 employees
“We totally recommend Namely.
Pros
It is a really great software that has many great features that facilitate its users. There are amazing organizational features in the system that keep our data safe and managed.
Cons
The system needs to be upgraded.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Casey
UMB, 50-99 employees
“Overall a good experience with Namely.
Pros
Great, easy-to-use software with a lot of potentials. Im also a big fan of the reporting options. Customer support is admirable and quite invested in our projects.
Cons
Customization should be made more efficient with Namely.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Lauren
ShowClix, 10-49 employees
“The team is very hard working and committed
Pros
Customer service is outstanding in terms of offering direction and assistance.
Cons
Just that we had to make a few tax adjustments when we implemented our payroll with Namely,
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Melinda
CSD, 50-99 employees
“An experience worth remembering with Namely Team
Pros
I like that Namely includes a lot of useful features and can be customized to your liking. The team is active and cooperative and also works well with our company.
Cons
Payroll should be made more user-friendly and easier to get by.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Becca
WilsonHCG, 50-99 employees
“Namely will be the obvious choice for our next projects
Pros
Namely has received a lot of favorable feedback from our staff. I like that we can save documents and HR information in one place with the help of this software.
Cons
The system needs to be updated and made more user-friendly.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9