Total 266 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

42%

4

Stars

33%

3

Stars

17%

2

Stars

4%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

small-Business, 11-50 employees

3.0
October 2021

Helpful support but hard to use platform

Pros

The support team is really helpful once you connect with the right person.

Cons

The interface isn't very user-friendly and difficult to use. We end up reaching out to support almost daily because figuring things out on our own takes forever.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

5

Functionality

6

A

Anonymous

small-Business, 11-50 employees

4.0
October 2021

good features but difficult to navigate

Pros

I like having access to colleague information like birthdays and work anniversaries all in one place. The time-off approval process for my team members is incredibly simple and efficient.

Cons

sometimes it's tough to locate what I need and the layout feels scattered and not very basic. This might be how our company configured things but navigation could definitely be smoother.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Enterprise, 101-500 employees

2.0
October 2021

a handy feature in a broken system

Pros

The "View as" functionality comes in really handy when I need it.

Cons

The HRIs and payroll systems dont work together which creates extra work when managing employee data across both platforms.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Mid-Market, 101-500 employees

5.0
October 2021

powerful but a bit pricey

Pros

The flexibility here is incredible and it can serve as your basic HR hub or you can expand with recruiting, benefits management, payroll modules and more. They'll even handle your entire payroll process for an extra fee which is pretty useful.

Cons

The price tag is definitely on the higher side which might be tough for smaller budgets.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

C

Cayce

Rosewood Family Advisors LLP, 10-49 employees

5.0
September 2021

Namely is a great help.

Pros

The system is very easy to work with. Even if you have any problems the customer care is always quick to respond to any kind of query. It has numerous amazing functions that are very useful.

Cons

Connectivity is not the best.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Alexis

EverFi, 50-99 employees

5.0
September 2021

Namely is the solution to all our problems.

Pros

This system is excellent in efficiently keeping up with our work. It has fantastic functions which make work easy for us. It saves us a considerable amount of time and the customer service is excellent as we were always able to get the assistance I required when I needed it.

Cons

The organization of data is poor.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

N

Nicole

Birchbox, 50-99 employees

5.0
September 2021

Namely is phenomenal.

Pros

The software is a fantastic tool for communication that can be used to transmit data as well as create schedules. The utilization of the system is simple, and the maintenance is top-notch.

Cons

No complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

D

Donald

Panthera Corporation, 50-99 employees

5.0
September 2021

It is an excellent system.

Pros

Its features create great ease and convenience for us saving us a lot of time. The system is a very good one which we highly recommend. The customer service is also very responsive and professional.

Cons

The flexibility in customization needs to be improved.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

B

Bill

ClearBags, 50-99 employees

5.0
September 2021

Namely is superb!

Pros

All the features found in the system are somehow immensely useful and beneficial to the company. It has solved almost all our problems with its incredible features. It is also extremely easy and simple to make use of.

Cons

No issues.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

H

Heather

Chatbooks, 50-99 employees

5.0
September 2021

What a wonderful software.

Pros

The functions and features present always accommodate its users. Namely always makes sure to create ease for its users. Not only is it user-friendly but also has outstanding customer care.

Cons

None.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

K

Kim

 Jumio, 50-99 employees

5.0
September 2021

Namely is simple to use.

Pros

The software has everything we need. It has great features and options. The customer service that is always available makes it very simple as well as easy to operate.

Cons

The number of functions and their flexibility needs to be increased.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

H

Hanna

KAYAK, 50-99 employees

5.0
September 2021

It is very efficent.

Pros

The software is very easy to use, it has amazing customer care which is always quick to respond to. It also has a lot of fantastic features that create ease for its users.

Cons

Connectivity and flexibility in features need to be addressed.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J

Jennifer

First Beat Media, 50-99 employees

5.0
September 2021

The software is incredibly helpful.

Pros

The system is extremely easy and simple to use. It has a lot of features all of which are useful and facilitate the user. It has a lot of functions which makes it very user-friendly.

Cons

It can be difficult to use at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

S

Soquel

Center for Social Dynamics, 50-99 employees

5.0
September 2021

Namely has it all.

Pros

The software is incredibly useful as it offers us all the features we could possibly need in one place. This saves us a lot of time and is very beneficial for us.

Cons

Management and organizational skills need to be improved.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Christine

Hollister Construction Services, 50-99 employees

5.0
September 2021

Namely helps us connect with each other!

Pros

The features included in the system are amazing and it helps us effectively communicate with our team which seemed impossible before.

Cons

The functionality needs to be improved.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

M

Mitchell

 CentralReach, 50-99 employees

5.0
September 2021

We totally recommend Namely.

Pros

It is a really great software that has many great features that facilitate its users. There are amazing organizational features in the system that keep our data safe and managed.

Cons

The system needs to be upgraded.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Casey

UMB, 50-99 employees

4.0
September 2021

Overall a good experience with Namely.

Pros

Great, easy-to-use software with a lot of potentials. Im also a big fan of the reporting options. Customer support is admirable and quite invested in our projects.

Cons

Customization should be made more efficient with Namely.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

L

Lauren

ShowClix, 10-49 employees

3.0
September 2021

The team is very hard working and committed

Pros

Customer service is outstanding in terms of offering direction and assistance.

Cons

Just that we had to make a few tax adjustments when we implemented our payroll with Namely,

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

M

Melinda

CSD, 50-99 employees

4.0
September 2021

An experience worth remembering with Namely Team

Pros

I like that Namely includes a lot of useful features and can be customized to your liking. The team is active and cooperative and also works well with our company.

Cons

Payroll should be made more user-friendly and easier to get by.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

B

Becca

WilsonHCG, 50-99 employees

4.0
September 2021

Namely will be the obvious choice for our next projects

Pros

Namely has received a lot of favorable feedback from our staff. I like that we can save documents and HR information in one place with the help of this software.

Cons

The system needs to be updated and made more user-friendly.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9