NEOGOV Reviews

“Helpful hiring portal”

Pros

Getting started was easy and I've already used the hiring portal along with the job posting feature without any trouble.

Cons

Since I'm still a new user, I can't really point to anything I like least yet.

“easy hiring”

Pros

Everything feels pretty simple to use. The hiring and onboarding features offer really great options that make the whole process much easier and more accurate.

Cons

Administration side and the way permissions work across the different modules could be better organized.

“Powerful automation”

Pros

Automation has been a big help in cutting down staff time and the platform comes with a lot of useful features.

Cons

The biggest downside is probably the price although cost is always going to be a factor with software.

“Electronic signing improves onboarding”

Pros

Onboarding workflow is a big plus especially because candidates can electronically sign their documents during the process.

Cons

At the start, it can feel a bit overwhelming if you're not very tech-savvy.

“User-friendly features throughout”

Pros

It comes with a wide range of features and resources and the whole platform feels very user friendly.

Cons

It seems to perform at its best when you have most of the modules included.

“Strong eForms but limited feedback”

Pros

Great various options in this tool. eForms and Onboard have both been excellent tools for us, with eForms standing out in particular.

Cons

There are times when my team runs into problems and the feedback we get is not very clear about what we could have done differently to prevent or minimize them. Communication also tends to be lacking when the issue is on NG's side, including what exactly happened and how it was resolved.

“Amazing community and care”

Pros

The community and the service are what really make it stand out. Even after 17 years, the level of care has stayed exactly the same.

Cons

Honestly, nothing to complain about. It's been amazing. We use every product available.

“Helpful support team”

Pros

Whenever issues come up, the customer service team is there to help and has been a strong part of the experience.

Cons

Onboarding and initial setup with our implementation consultant was not handled as well as it should have been.

“Always improving with helpful support”

Pros

The platform keeps getting better over time and the customer service team is there to assist whenever you need help.

Cons

One thing that's frustrating is not being able to remove old information.

“Built for public-sector needs”

Pros

It's clearly designed with the public sector in mind and it covers the specific functions our organization actually needs.

Cons

Sometimes the integration between products feels limited even though they're meant to work together.

“Efficient and simple”

Pros

This platform is efficient, easy to learn and simple to navigate. Having access to 10 years of records and data is also really valuable.

Cons

There's not much to complain about, just a few minor issues. For example, if an evaluation step is created by mistake and candidates were sent to it, that step still can't be deleted even after the candidates are moved back.

“User-friendly with helpful support”

Pros

One of the best parts is how user-friendly it is and how many modules are available to work with. I also really appreciate that customer service is usually accessible and willing to help whenever any issues come up.

Cons

A downside is that some of the products require too many steps which can make things take longer than they should. On top of that some functions are not very compatible.

“Flexible exams and great integrations”

Pros

The candidate experience has been really positive and the option to customize exam plans adds a lot of value. It also has strong integration capabilities with other systems which makes the whole process much more connected and efficient.

Cons

One thing that would make it even better is having training videos for SMEs especially for the people responsible for conducting interviews.

“Full recruitment in one place”

Pros

It's really impressive that the whole recruitment process can be handled inside this platform.

Cons

A few settings can make things difficult when hiring managers aren't involved in the usual traditional way.

“Promising concept but unstable updates”

Pros

From my perspective it brings a lot of products together in one place which is a great concept backed by good intentions.

Cons

The software feels unstable because updates can be unreliable and sometimes break things that NG may not notice until users report them. On top of that some problems are never really fixed at the root level which can be very frustrating for users.

“User-friendly tool”

Pros

Using it has been really enjoyable because it's easy to navigate and the customization options are a big plus. It also makes training much easier since our new staff can pick it up quickly and start using it without much trouble.

Cons

One thing I'd change is the need to go through multiple modules just to update different parts of class specifications and positions.

“easy tools and great rep”

Pros

The products are very user-friendly and my sales rep has been fantastic to work with.

Cons

Report builder and parts of the implementation setup can be pretty complicated.

“Fast auto-scoring for screening”

Pros

Being able to auto-score candidates quickly really helps speed up the screening process.

Cons

Onboarding side could use more detailed information pulled in from the application.

“All-in-one recruiting hub”

Pros

Having everything needed for recruiting gathered in one place makes the whole process really convenient.

Cons

At times, completing each action can involve more steps than necessary.

“perfect hiring convenience”

Pros

Everything you need is right at your fingertips which makes it very convenient to use. There are also plenty of extra modules available to help cover the full hiring process.

Cons

There are a few minor issues with the application templates.