Kameisha Johnson
Government Administration, 101-500 employees
More than a year
“simple dashboard and active community”
Pros
Getting around the platform feels very natural and the interface is easy to use. The unified dashboard, conference features and community board are all strong additions and it's clear they keep improving the product to make things better for both administrators and end users.
Cons
EForms functionality still has some limitations and the implementation training plan could be stronger.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Alex Silva
Human Resources, 500+ employees
More than a year
“Useful screening for hiring”
Pros
It's practical for both candidates and HR teams and it does a great job of helping applications get screened and reviewed efficiently.
Cons
There are still some glitches and it can log you out if you open the same screen twice.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Heather Bennett
Government Administration, 500+ employees
More than a year
“Valuable applicant network”
Pros
Having access to it's internal applicant network is something I really appreciate especially for sourcing candidates.
Cons
One thing I don't like in OHC is that there's no way to print an interview schedule.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Stephanie Rivera
Government Administration, 500+ employees
More than a year
“All-in-one services done right”
Pros
Having all the services built into one system is a big plus for me.
Cons
I just wish OHC used the same scheduling system that Insight has.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Melanie Nelson
Government Relations, 101-500 employees
More than a year
“Flexible team and useful updates”
Pros
One thing I really appreciate is the flexibility of the team and their willingness to add new features based on user suggestions.
Cons
At the same time, the software is not as self-explanatory or as user-friendly as it could be.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Jose Vargas
Human Resources, 500+ employees
More than a year
“Much better than other tools”
Pros
Using this feels far more easy than Munis by Tyler which makes day-to-day work a lot less frustrating.
Cons
Downside is the cost especially if you want to purchase the full set of products that come with it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Charlotte Parker
Government Relations, 500+ employees
More than a year
“All-in-one with easy navigation”
Pros
Everything is in one place and getting around the platform feels very simple.
Cons
The way the divisions and departments are labeled is frustrating. In our company, divisions are the top level, not departments so using level one and level two would be much more user-friendly. As it stands, this really limits what I'm able to do in Learn.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Echo Tooker
Higher Education, 500+ employees
Less than a year
“easy payroll”
Pros
Having everything in one unified suite is a big plus especially payroll along with time and attendance. It's convenient to manage these functions in one place instead of jumping between different tools.
Cons
Only frustration is the occasional timeout and the fact that some pages can be slow to load.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Laura Collins
Government Relations, 500+ employees
More than a year
“Helpful support”
Pros
Getting started with it has been very easy. The customer support team is helpful, the training videos and resource library are really useful and I genuinely enjoy being part of the community. Even the employees come across like they truly enjoy what they do.
Cons
Not a con but it does have small glitches from time to time.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Janie Venegas
Government Administration, 101-500 employees
Less than a year
“User-friendly and easy to navigate”
Pros
It feels very user-friendly and for me getting around it is simple.
Cons
It has separate modules for each aspect and I'd like to see more combination recommendations included.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Myrlene Thomas
Government Relations, 101-500 employees
More than a year
“Powerful with many possibilities”
Pros
This software packs a lot of capability and there's a huge range of things you can accomplish with it.
Cons
Getting things done takes quite a few steps which can make the process feel longer than it should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Melissa Hopf
Government Administration, 500+ employees
More than a year
“Quick interview scheduling”
Pros
Scheduling candidates for interviews is really easy which makes the hiring process much more efficient.
Cons
It gets more challenging when applicants turn off their email notifications but keep applying for positions since that makes communication harder.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Lynette Ward
Staffing and Recruiting, 500+ employees
More than a year
“always improving”
Pros
Using Insight and Onboarding at our agency has been very easy and the platform keeps getting better with constant improvements.
Cons
Don't have any complaints, the products have been amazing for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arnita Dent
Government Relations, 500+ employees
More than a year
“Helpful onboarding”
Pros
The onboarding and insights have been really helpful and the applicant phone features are a strong plus.
Cons
Nothing to mention here. The improvements made over the years have been really positive.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Clark Brigham
Government Administration, 500+ employees
Less than a year
“Smooth platform integration”
Pros
Everything across the platforms works together easily which has been a really positive part of using it.
Cons
One thing that still feels missing is bulk actions during candidate screening. In the disposition section, it would be helpful to handle tasks like emailing applicants or using other actions in bulk instead of doing them one by one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jake Tilford
Government Administration, 500+ employees
More than a year
“Candidate scheduling is a plus”
Pros
Having candidate self-scheduling available in the online hiring center is really convenient and helpful.
Cons
Feature I don't care for is that all of the insight classes at the conference are already full.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Yulee Kim-Whetstone
Government Administration, 500+ employees
More than a year
“Simple workflow, powerful results”
Pros
Using this has been very easy and it does a really good job of making complicated processes feel much more manageable.
Cons
One downside is that some features come as an extra cost here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ligia Martinez
Human Resources, 500+ employees
More than a year
“Helpful new-hire forms access”
Pros
Working in HR as an admin, it's really useful to have access to all the necessary forms for new hires.
Cons
Not a con but one limitation is that I'm not able to edit the forms with the level of access I have.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lorianne Senties
Government Administration, 500+ employees
Less than a year
“powerful automation that works”
Pros
The automation is the standout here. It's simple to use and really effective when you take full advantage of everything it offers.
Cons
Implementation process was a bit challenging although that may have been due to a mistake on our side.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Delores Venters
Human Resources, 101-500 employees
More than a year
“hiring and onboarding made easy”
Pros
Hiring and onboarding new employees works really well and it also handles closing out the recruitment process nicely.
Cons
At times, redaction can be an issue. Sometimes certain items or letters get redacted when they really shouldn't be.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8