Total 528 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KJ
Kameisha Johnson

Government Administration, 101-500 employees

More than a year

4.0

“simple dashboard and active community”

Pros

Getting around the platform feels very natural and the interface is easy to use. The unified dashboard, conference features and community board are all strong additions and it's clear they keep improving the product to make things better for both administrators and end users.

Cons

EForms functionality still has some limitations and the implementation training plan could be stronger.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

AS
Alex Silva

Human Resources, 500+ employees

More than a year

4.0

“Useful screening for hiring”

Pros

It's practical for both candidates and HR teams and it does a great job of helping applications get screened and reviewed efficiently.

Cons

There are still some glitches and it can log you out if you open the same screen twice.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

HB
Heather Bennett

Government Administration, 500+ employees

More than a year

4.0

“Valuable applicant network”

Pros

Having access to it's internal applicant network is something I really appreciate especially for sourcing candidates.

Cons

One thing I don't like in OHC is that there's no way to print an interview schedule.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

SR
Stephanie Rivera

Government Administration, 500+ employees

More than a year

5.0

“All-in-one services done right”

Pros

Having all the services built into one system is a big plus for me.

Cons

I just wish OHC used the same scheduling system that Insight has.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MN
Melanie Nelson

Government Relations, 101-500 employees

More than a year

4.0

“Flexible team and useful updates”

Pros

One thing I really appreciate is the flexibility of the team and their willingness to add new features based on user suggestions.

Cons

At the same time, the software is not as self-explanatory or as user-friendly as it could be.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

JV
Jose Vargas

Human Resources, 500+ employees

More than a year

5.0

“Much better than other tools”

Pros

Using this feels far more easy than Munis by Tyler which makes day-to-day work a lot less frustrating.

Cons

Downside is the cost especially if you want to purchase the full set of products that come with it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

CP
Charlotte Parker

Government Relations, 500+ employees

More than a year

5.0

“All-in-one with easy navigation”

Pros

Everything is in one place and getting around the platform feels very simple.

Cons

The way the divisions and departments are labeled is frustrating. In our company, divisions are the top level, not departments so using level one and level two would be much more user-friendly. As it stands, this really limits what I'm able to do in Learn.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

ET
Echo Tooker

Higher Education, 500+ employees

Less than a year

5.0

“easy payroll”

Pros

Having everything in one unified suite is a big plus especially payroll along with time and attendance. It's convenient to manage these functions in one place instead of jumping between different tools.

Cons

Only frustration is the occasional timeout and the fact that some pages can be slow to load.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LC
Laura Collins

Government Relations, 500+ employees

More than a year

4.0

“Helpful support”

Pros

Getting started with it has been very easy. The customer support team is helpful, the training videos and resource library are really useful and I genuinely enjoy being part of the community. Even the employees come across like they truly enjoy what they do.

Cons

Not a con but it does have small glitches from time to time.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

JV
Janie Venegas

Government Administration, 101-500 employees

Less than a year

5.0

“User-friendly and easy to navigate”

Pros

It feels very user-friendly and for me getting around it is simple.

Cons

It has separate modules for each aspect and I'd like to see more combination recommendations included.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT
Myrlene Thomas

Government Relations, 101-500 employees

More than a year

5.0

“Powerful with many possibilities”

Pros

This software packs a lot of capability and there's a huge range of things you can accomplish with it.

Cons

Getting things done takes quite a few steps which can make the process feel longer than it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MH
Melissa Hopf

Government Administration, 500+ employees

More than a year

5.0

“Quick interview scheduling”

Pros

Scheduling candidates for interviews is really easy which makes the hiring process much more efficient.

Cons

It gets more challenging when applicants turn off their email notifications but keep applying for positions since that makes communication harder.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

LW
Lynette Ward

Staffing and Recruiting, 500+ employees

More than a year

5.0

“always improving”

Pros

Using Insight and Onboarding at our agency has been very easy and the platform keeps getting better with constant improvements.

Cons

Don't have any complaints, the products have been amazing for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD
Arnita Dent

Government Relations, 500+ employees

More than a year

4.0

“Helpful onboarding”

Pros

The onboarding and insights have been really helpful and the applicant phone features are a strong plus.

Cons

Nothing to mention here. The improvements made over the years have been really positive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

CB
Clark Brigham

Government Administration, 500+ employees

Less than a year

5.0

“Smooth platform integration”

Pros

Everything across the platforms works together easily which has been a really positive part of using it.

Cons

One thing that still feels missing is bulk actions during candidate screening. In the disposition section, it would be helpful to handle tasks like emailing applicants or using other actions in bulk instead of doing them one by one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JT
Jake Tilford

Government Administration, 500+ employees

More than a year

4.0

“Candidate scheduling is a plus”

Pros

Having candidate self-scheduling available in the online hiring center is really convenient and helpful.

Cons

Feature I don't care for is that all of the insight classes at the conference are already full.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

YK
Yulee Kim-Whetstone

Government Administration, 500+ employees

More than a year

5.0

“Simple workflow, powerful results”

Pros

Using this has been very easy and it does a really good job of making complicated processes feel much more manageable.

Cons

One downside is that some features come as an extra cost here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LM
Ligia Martinez

Human Resources, 500+ employees

More than a year

5.0

“Helpful new-hire forms access”

Pros

Working in HR as an admin, it's really useful to have access to all the necessary forms for new hires.

Cons

Not a con but one limitation is that I'm not able to edit the forms with the level of access I have.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LS
Lorianne Senties

Government Administration, 500+ employees

Less than a year

4.0

“powerful automation that works”

Pros

The automation is the standout here. It's simple to use and really effective when you take full advantage of everything it offers.

Cons

Implementation process was a bit challenging although that may have been due to a mistake on our side.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

DV
Delores Venters

Human Resources, 101-500 employees

More than a year

4.0

“hiring and onboarding made easy”

Pros

Hiring and onboarding new employees works really well and it also handles closing out the recruitment process nicely.

Cons

At times, redaction can be an issue. Sometimes certain items or letters get redacted when they really shouldn't be.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8