Total 528 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PR

Penny Reed

Government Administration, 101-500 employees

More than a year

5.0
October 2024

smooth insight

Pros

Using it alongside Insight and OHC has been a really good experience and I love how simple it is to work with.

Cons

I honestly don't have any complaints. My only wish is that we could afford to add more programs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

GM

Graciel Manginelli

Government Administration, 500+ employees

More than a year

5.0
October 2024

responsive platform

Pros

Very easy to use. It's fast, responsive and I'd choose this over any of the other products I've worked with before.

Cons

Nothing to mention here, really. Once you get the hang of it, everything feels very natural.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

IR

Isabel Ramirez

Government Administration, 500+ employees

More than a year

5.0
October 2024

user-friendly with helpful training

Pros

It's very user-friendly and simple to work with. I also really love the training modules.

Cons

A few areas still take more steps than they should.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

RL

Ray Laing

Government Administration, 500+ employees

More than a year

5.0
October 2024

faster hiring and staff access

Pros

Easy to use paltform. It has made the whole process of hiring and impersonating our staff much faster than before.

Cons

There are still some glitches and switching between divisions and departments can be frustrating.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

KG

Kori Goff

Law Enforcement, 101-500 employees

More than a year

5.0
October 2024

constantly improving product lineup

Pros

Using it has been very easy and I really appreciate that the company keeps working to improve the platform while adding new products.

Cons

Frustrating part is that I still haven't been able to convince my command staff that we need additional products like Perform, Onboard and others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SB

Sara Buric

Government Relations, 500+ employees

More than a year

5.0
October 2024

all-in-one hiring platform

Pros

Being able to handle both hiring and onboarding in the same platform is really convenient.

Cons

It doesn't integrate with Oracle which makes adding new employees more difficult because the information has to be entered manually.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

CG

Claudia Gomez

Government Relations, 500+ employees

More than a year

5.0
October 2024

reliable updates

Pros

Getting started with this product feels very easy and I really appreciate that they keep rolling out improvements on a regular basis.

Cons

Up to this point, I've genuinely liked every product from them that I've used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CF

Christina Fong

Government Administration, 101-500 employees

More than a year

4.0
October 2024

user-friendly with strong support

Pros

From its various features, using Insight has been a really good experience because the platform feels very user friendly and the customer support team has been excellent whenever needed.

Cons

One downside is that it does take some time to read through and learn about new enhancements as they are introduced.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

XR

Xuan R

Human Resources, 500+ employees

More than a year

3.0
October 2024

Easy applications and unstable updates

Pros

Posting and finding applications is pretty easy and convenient.

Cons

Item bank is problematic and it feels like every update ends up breaking something else.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7

DC

Deb Cranston

Government Administration, 500+ employees

More than a year

4.0
October 2024

feasible navigation

Pros

Getting around the software is easy and there are plenty of ways to move from one section to another.

Cons

Departments and divisions are set up in reverse which makes things confusing and slows us down.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

KT

Kayla Thomas

Public Safety, 101-500 employees

More than a year

5.0
October 2024

helpful hiring workflow tools

Pros

At the moment, we're using it to handle the hiring process and manage applications for both sworn staff and civilian positions.

Cons

Issue isn't with the system itself, we're still in the process of getting broader administrative access.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AO

Angelica Ortega

Utilities, 101-500 employees

Less than a year

5.0
October 2024

quick access

Pros

Having everything readily accessible is a big plus and moving from one screen to another is fast and effortless.

Cons

Only downside is that I can't quite convince my boss to go all in and purchase every module.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JM

James Murray

Government Administration, 500+ employees

More than a year

5.0
October 2024

simple to use and train

Pros

Using it is easy and the training process is simple to follow as well.

Cons

Pricing has been getting too expensive and is no longer competitive.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AH

Ashley Hurayt

Transportation/Trucking/Railroad, 500+ employees

More than a year

3.0
October 2024

disconnected systems

Pros

Handling tasks in bulk and communicating with candidates are both really useful parts of the software.

Cons

A frustrating part is that the systems don't integrate well with each other especially Insight and Attract not properly communicating.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

6

RS

Rene Sanchez

Government Administration, 500+ employees

More than a year

5.0
October 2024

strong onboarding

Pros

Onboard, Insight and the integration products have been really strong and useful.

Cons

Communication between the different products still feels limited and could be better connected.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

MS

Mel Stoss

Government Administration, 101-500 employees

More than a year

5.0
October 2024

flexible support

Pros

Getting started with this software was very easy and the overall workflow feels simple. Customer support has also been excellent whenever needed and it's clear the team is receptive to feedback and willing to make changes.

Cons

One thing that could be improved is the amount of scrolling required. The interface uses more screen space than necessary which can make navigation feel a bit excessive at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

CN

Charlotte Nelson

Human Resources, 101-500 employees

More than a year

5.0
October 2024

paperless hiring made easy

Pros

Switching to this helped us go paperless especially with online applications and digital personnel files.

Cons

Getting everything set up wasn't exactly enjoyable but it was definitely worth the time and effort in the end.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JB

Jody Blake

Government Administration, 500+ employees

More than a year

5.0
October 2024

efficient updates and workflow

Pros

Using it feels easy, it keeps getting better with regular improvements and it works efficiently for what I need.

Cons

One thing still missing is an auto-save feature especially for times when you're in the middle of writing posts.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

SB

Salvador Barajas

Human Resources, 500+ employees

More than a year

4.0
October 2024

easy recruiting setup

Pros

Setting up recruiting workflows, exam schedules and application screening is pretty easy and convenient.

Cons

Data analytics and reporting side has been a little difficult for me to navigate. I'd probably need some additional guidance to make it feel more user-friendly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

YH

Yuri Hancock

Government Administration, 101-500 employees

More than a year

4.0
October 2024

practical software

Pros

This product feels very easy and using it overall is really comfortable.

Cons

Moving through some sections can be a bit confusing at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8