Penny Reed
Government Administration, 101-500 employees
More than a year
“smooth insight”
Pros
Using it alongside Insight and OHC has been a really good experience and I love how simple it is to work with.
Cons
I honestly don't have any complaints. My only wish is that we could afford to add more programs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Graciel Manginelli
Government Administration, 500+ employees
More than a year
“responsive platform”
Pros
Very easy to use. It's fast, responsive and I'd choose this over any of the other products I've worked with before.
Cons
Nothing to mention here, really. Once you get the hang of it, everything feels very natural.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Isabel Ramirez
Government Administration, 500+ employees
More than a year
“user-friendly with helpful training”
Pros
It's very user-friendly and simple to work with. I also really love the training modules.
Cons
A few areas still take more steps than they should.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ray Laing
Government Administration, 500+ employees
More than a year
“faster hiring and staff access”
Pros
Easy to use paltform. It has made the whole process of hiring and impersonating our staff much faster than before.
Cons
There are still some glitches and switching between divisions and departments can be frustrating.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Kori Goff
Law Enforcement, 101-500 employees
More than a year
“constantly improving product lineup”
Pros
Using it has been very easy and I really appreciate that the company keeps working to improve the platform while adding new products.
Cons
Frustrating part is that I still haven't been able to convince my command staff that we need additional products like Perform, Onboard and others.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Sara Buric
Government Relations, 500+ employees
More than a year
“all-in-one hiring platform”
Pros
Being able to handle both hiring and onboarding in the same platform is really convenient.
Cons
It doesn't integrate with Oracle which makes adding new employees more difficult because the information has to be entered manually.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Claudia Gomez
Government Relations, 500+ employees
More than a year
“reliable updates”
Pros
Getting started with this product feels very easy and I really appreciate that they keep rolling out improvements on a regular basis.
Cons
Up to this point, I've genuinely liked every product from them that I've used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina Fong
Government Administration, 101-500 employees
More than a year
“user-friendly with strong support”
Pros
From its various features, using Insight has been a really good experience because the platform feels very user friendly and the customer support team has been excellent whenever needed.
Cons
One downside is that it does take some time to read through and learn about new enhancements as they are introduced.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Xuan R
Human Resources, 500+ employees
More than a year
“Easy applications and unstable updates”
Pros
Posting and finding applications is pretty easy and convenient.
Cons
Item bank is problematic and it feels like every update ends up breaking something else.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
7
Deb Cranston
Government Administration, 500+ employees
More than a year
“feasible navigation”
Pros
Getting around the software is easy and there are plenty of ways to move from one section to another.
Cons
Departments and divisions are set up in reverse which makes things confusing and slows us down.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Kayla Thomas
Public Safety, 101-500 employees
More than a year
“helpful hiring workflow tools”
Pros
At the moment, we're using it to handle the hiring process and manage applications for both sworn staff and civilian positions.
Cons
Issue isn't with the system itself, we're still in the process of getting broader administrative access.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Angelica Ortega
Utilities, 101-500 employees
Less than a year
“quick access”
Pros
Having everything readily accessible is a big plus and moving from one screen to another is fast and effortless.
Cons
Only downside is that I can't quite convince my boss to go all in and purchase every module.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
James Murray
Government Administration, 500+ employees
More than a year
“simple to use and train”
Pros
Using it is easy and the training process is simple to follow as well.
Cons
Pricing has been getting too expensive and is no longer competitive.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Ashley Hurayt
Transportation/Trucking/Railroad, 500+ employees
More than a year
“disconnected systems”
Pros
Handling tasks in bulk and communicating with candidates are both really useful parts of the software.
Cons
A frustrating part is that the systems don't integrate well with each other especially Insight and Attract not properly communicating.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
6
Rene Sanchez
Government Administration, 500+ employees
More than a year
“strong onboarding”
Pros
Onboard, Insight and the integration products have been really strong and useful.
Cons
Communication between the different products still feels limited and could be better connected.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mel Stoss
Government Administration, 101-500 employees
More than a year
“flexible support”
Pros
Getting started with this software was very easy and the overall workflow feels simple. Customer support has also been excellent whenever needed and it's clear the team is receptive to feedback and willing to make changes.
Cons
One thing that could be improved is the amount of scrolling required. The interface uses more screen space than necessary which can make navigation feel a bit excessive at times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Charlotte Nelson
Human Resources, 101-500 employees
More than a year
“paperless hiring made easy”
Pros
Switching to this helped us go paperless especially with online applications and digital personnel files.
Cons
Getting everything set up wasn't exactly enjoyable but it was definitely worth the time and effort in the end.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jody Blake
Government Administration, 500+ employees
More than a year
“efficient updates and workflow”
Pros
Using it feels easy, it keeps getting better with regular improvements and it works efficiently for what I need.
Cons
One thing still missing is an auto-save feature especially for times when you're in the middle of writing posts.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Salvador Barajas
Human Resources, 500+ employees
More than a year
“easy recruiting setup”
Pros
Setting up recruiting workflows, exam schedules and application screening is pretty easy and convenient.
Cons
Data analytics and reporting side has been a little difficult for me to navigate. I'd probably need some additional guidance to make it feel more user-friendly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Yuri Hancock
Government Administration, 101-500 employees
More than a year
“practical software”
Pros
This product feels very easy and using it overall is really comfortable.
Cons
Moving through some sections can be a bit confusing at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8