Total 528 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HI

Heidi Imperio

Government Administration, 500+ employees

More than a year

4.0
October 2024

connected modules with strong value

Pros

One thing that really works well is how the modules are centralized and connected so they communicate with each other instead of feeling separate.

Cons

Something I'd still love to see is AI built into the Learn product especially for recommending training to employees based on their interests or career path.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

AB

Anthony Briseno

Not Specified, 101-500 employees

More than a year

4.0
October 2024

flexible and customizable

Pros

Getting around the software is pretty easy. The interface feels simple overall and I appreciate that it offers customization options as well.

Cons

One thing I'd still want is more training for beginners.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

KE

Kelly Ewing

Government Administration, 101-500 employees

More than a year

4.0
October 2024

all-in-one workflow solution

Pros

Having everything gathered in one place works really well for what I need.

Cons

Sometimes certain limitations get frustrating especially in Attract Source where the full screen doesn't scroll.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

JH

Josie Heath

Government Administration, 500+ employees

Less than a year

4.0
October 2024

simplify hiring

Pros

Being able to send mass notices has been a big help and has made the recruitment process much simpler.

Cons

At this point, I'm not really sure there's anything about it that I dislike.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

JW

Jayme Westervelt

Government Administration, 101-500 employees

Less than a year

4.0
October 2024

all products in one place

Pros

Great tool and having all the products organized together is really helpful and makes things much more convenient to manage.

Cons

A few parts of the process feel more complicated than necessary and could definitely be simplified.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

KL

Kim Le

Government Administration, 500+ employees

Less than a year

4.0
October 2024

centralized workflow hub

Pros

Everything can be handled in one place, with options available for just about every task in a single area.

Cons

The interface isn't especially user-friendly and certain actions, like deleting steps, can be a little tricky at times.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

AV

Angela Vizcarra

Government Administration, 500+ employees

Less than a year

5.0
October 2024

access hiring tools anywhere

Pros

The platform feels very user-friendly and I can get to it from anywhere without any hassle.

Cons

It works best when you have multiple features available so you really need those extras to get the most out of it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

ML

Mason Leland

Human Resources, 500+ employees

More than a year

5.0
October 2024

better workflows

Pros

I really like this tool as it is very easy to use and it really simplifies the hiring process and my team genuinely enjoys using it.

Cons

One issue is that some hiring managers don't always update a candidate's status.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HS

Haydee Sainz

Human Resources, 101-500 employees

More than a year

5.0
October 2024

smoother processes and workflows

Pros

It really aligns our workflow and takes a lot of effort out of the job.

Cons

Getting the platforms set up and putting everything in place takes time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SS

Sasha Sargent

Government Administration, 500+ employees

Less than a year

5.0
October 2024

aligned onboarding process

Pros

Aligned workflows make onboarding feel convenient and well organized.

Cons

No real complaints at this point. I'd just be interested in seeing how other tools could integrate with it and expand its usefulness even more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CO

Cheryl O

Government Administration, 500+ employees

Less than a year

4.0
October 2024

useful tools for daily tasks

Pros

There are a lot of programs available to choose from which makes it possible to handle a wide range of tasks.

Cons

The interface could be more user-friendly. Some actions require several steps even though they should only take one or two.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DR

Dawn Reitz

Government Administration, 500+ employees

More than a year

4.0
October 2024

clean dashboard

Pros

Dashboard is easy to use and laid out well and the new report builder has been a really nice addition.

Cons

One thing still missing is the ability to filter within Insight class specs.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

JD

JACQUELINE DACAY

Government Administration, 11-50 employees

Less than a year

5.0
October 2024

applicant details at a glance

Pros

Having quick access to applicants' information makes the whole process much more convenient.

Cons

Moving through the screening steps isn't very simple so it can be confusing to navigate.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

SH

Sheri Hykel

Public Safety, 101-500 employees

More than a year

5.0
October 2024

flexible options

Pros

There are lots of different options available and I really appreciate how many ways the tasks can be handled.

Cons

Honestly, I don't have any complaints. Everything worked exactly as it should and was very clear and simple to understand and use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

BM

Beth Miller

Law Enforcement, 101-500 employees

More than a year

5.0
October 2024

clean job postings

Pros

Layout and overall presentation of the job postings are really well done. It's also nice to use a product that keeps evolving in ways that genuinely benefit agencies and users.

Cons

Nothing really comes to mind. Everything feels quite user friendly to me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KC

Kara Cresap

Government Administration, 500+ employees

Less than a year

5.0
October 2024

great tool

Pros

Posting jobs only takes a couple of clicks which makes the whole advertising process really convenient.

Cons

One limitation is that waivers can only be entered one at a time, instead of adding multiple at once.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AB

Ashley Buggage

Human Resources, 500+ employees

Less than a year

4.0
October 2024

easy report editing

Pros

It's really helpful that I'm able to edit my eligibility list reports.

Cons

One thing that's still frustrating is not being able to add multiple copies of the same item in the item bank at once.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

KC

Kate Cabal

Human Resources, 500+ employees

Less than a year

5.0
October 2024

enjoyable recruitment management

Pros

It has been really enjoyable to use and this tool makes managing recruitment much simpler.

Cons

There are still some challenges with how the overall product is used. Our agency has run into a few issues when trying to close out exam plans and recruitments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

IC

Isis CG

Government Administration, 500+ employees

Less than a year

4.0
October 2024

fresh and user-friendly design

Pros

It really brought our organization into the 21st century with a fresh, modern look and feel and the system is user-friendly overall.

Cons

Reporting and analytics module feels very limited in terms of available resources. The system also needs a way to generate a category catalog when you want specific variables included in a report.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

SW

Stephanie Wallace

Government Administration, 101-500 employees

Less than a year

4.0
October 2024

helpful applicant tracking

Pros

Keeping an eye on applicants in Insight has been simple and convenient. OHC has also been very helpful for our hiring departments throughout the recruitment process.

Cons

For certain recruitments with unique circumstances, we can't track things the way we need to because the customization options are too limited.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9