Heidi Imperio
Government Administration, 500+ employees
More than a year
“connected modules with strong value”
Pros
One thing that really works well is how the modules are centralized and connected so they communicate with each other instead of feeling separate.
Cons
Something I'd still love to see is AI built into the Learn product especially for recommending training to employees based on their interests or career path.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Anthony Briseno
Not Specified, 101-500 employees
More than a year
“flexible and customizable”
Pros
Getting around the software is pretty easy. The interface feels simple overall and I appreciate that it offers customization options as well.
Cons
One thing I'd still want is more training for beginners.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Kelly Ewing
Government Administration, 101-500 employees
More than a year
“all-in-one workflow solution”
Pros
Having everything gathered in one place works really well for what I need.
Cons
Sometimes certain limitations get frustrating especially in Attract Source where the full screen doesn't scroll.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Josie Heath
Government Administration, 500+ employees
Less than a year
“simplify hiring”
Pros
Being able to send mass notices has been a big help and has made the recruitment process much simpler.
Cons
At this point, I'm not really sure there's anything about it that I dislike.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Jayme Westervelt
Government Administration, 101-500 employees
Less than a year
“all products in one place”
Pros
Great tool and having all the products organized together is really helpful and makes things much more convenient to manage.
Cons
A few parts of the process feel more complicated than necessary and could definitely be simplified.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Kim Le
Government Administration, 500+ employees
Less than a year
“centralized workflow hub”
Pros
Everything can be handled in one place, with options available for just about every task in a single area.
Cons
The interface isn't especially user-friendly and certain actions, like deleting steps, can be a little tricky at times.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Angela Vizcarra
Government Administration, 500+ employees
Less than a year
“access hiring tools anywhere”
Pros
The platform feels very user-friendly and I can get to it from anywhere without any hassle.
Cons
It works best when you have multiple features available so you really need those extras to get the most out of it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Mason Leland
Human Resources, 500+ employees
More than a year
“better workflows”
Pros
I really like this tool as it is very easy to use and it really simplifies the hiring process and my team genuinely enjoys using it.
Cons
One issue is that some hiring managers don't always update a candidate's status.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Haydee Sainz
Human Resources, 101-500 employees
More than a year
“smoother processes and workflows”
Pros
It really aligns our workflow and takes a lot of effort out of the job.
Cons
Getting the platforms set up and putting everything in place takes time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Sasha Sargent
Government Administration, 500+ employees
Less than a year
“aligned onboarding process”
Pros
Aligned workflows make onboarding feel convenient and well organized.
Cons
No real complaints at this point. I'd just be interested in seeing how other tools could integrate with it and expand its usefulness even more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Cheryl O
Government Administration, 500+ employees
Less than a year
“useful tools for daily tasks”
Pros
There are a lot of programs available to choose from which makes it possible to handle a wide range of tasks.
Cons
The interface could be more user-friendly. Some actions require several steps even though they should only take one or two.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dawn Reitz
Government Administration, 500+ employees
More than a year
“clean dashboard”
Pros
Dashboard is easy to use and laid out well and the new report builder has been a really nice addition.
Cons
One thing still missing is the ability to filter within Insight class specs.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
JACQUELINE DACAY
Government Administration, 11-50 employees
Less than a year
“applicant details at a glance”
Pros
Having quick access to applicants' information makes the whole process much more convenient.
Cons
Moving through the screening steps isn't very simple so it can be confusing to navigate.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Sheri Hykel
Public Safety, 101-500 employees
More than a year
“flexible options”
Pros
There are lots of different options available and I really appreciate how many ways the tasks can be handled.
Cons
Honestly, I don't have any complaints. Everything worked exactly as it should and was very clear and simple to understand and use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Beth Miller
Law Enforcement, 101-500 employees
More than a year
“clean job postings”
Pros
Layout and overall presentation of the job postings are really well done. It's also nice to use a product that keeps evolving in ways that genuinely benefit agencies and users.
Cons
Nothing really comes to mind. Everything feels quite user friendly to me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kara Cresap
Government Administration, 500+ employees
Less than a year
“great tool”
Pros
Posting jobs only takes a couple of clicks which makes the whole advertising process really convenient.
Cons
One limitation is that waivers can only be entered one at a time, instead of adding multiple at once.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Ashley Buggage
Human Resources, 500+ employees
Less than a year
“easy report editing”
Pros
It's really helpful that I'm able to edit my eligibility list reports.
Cons
One thing that's still frustrating is not being able to add multiple copies of the same item in the item bank at once.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Kate Cabal
Human Resources, 500+ employees
Less than a year
“enjoyable recruitment management”
Pros
It has been really enjoyable to use and this tool makes managing recruitment much simpler.
Cons
There are still some challenges with how the overall product is used. Our agency has run into a few issues when trying to close out exam plans and recruitments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Isis CG
Government Administration, 500+ employees
Less than a year
“fresh and user-friendly design”
Pros
It really brought our organization into the 21st century with a fresh, modern look and feel and the system is user-friendly overall.
Cons
Reporting and analytics module feels very limited in terms of available resources. The system also needs a way to generate a category catalog when you want specific variables included in a report.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Stephanie Wallace
Government Administration, 101-500 employees
Less than a year
“helpful applicant tracking”
Pros
Keeping an eye on applicants in Insight has been simple and convenient. OHC has also been very helpful for our hiring departments throughout the recruitment process.
Cons
For certain recruitments with unique circumstances, we can't track things the way we need to because the customization options are too limited.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9