Samantha Stevenson
Public Safety, 500+ employees
Less than a year
“clear training”
Pros
Getting around the system is easy and it's very user-friendly overall. The training materials are also really helpful.
Cons
One limitation is that it doesn't let you complete multiple step-related actions at the same time for people in steps.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Kadatra Ortiz
Human Resources, 101-500 employees
Less than a year
“all HR tasks together”
Pros
Having one platform that covers everything related to HR is a big advantage.
Cons
The software can be a bit expensive for small agencies.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Pamela Toppings
Government Relations, 500+ employees
Less than a year
“versatile and valuable”
Pros
Very user-friendly and extremely versatile. We're also interested in exploring new products coming in 2025.
Cons
Cost is always something to consider with any system but we understand that it's worth the investment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hayman Tam
Government Administration, 101-500 employees
Less than a year
“everything organized together”
Pros
Navigating it feels easy and having everything gathered in one place makes it really convenient to use.
Cons
At times some of the functions feel a bit repetitive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Rachel Arroyo Phillips
Law Enforcement, 500+ employees
Less than a year
“better recruiting workflow”
Pros
This has made the recruiting process much simpler and more manageable.
Cons
The classes are too short and I'd prefer them to include more detailed information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laura Baeza
Government Administration, 500+ employees
Less than a year
“recruitment tools that deliver”
Pros
It's been a really valuable tool for recruitment and does a great job of attracting the right attention.
Cons
Up to this point, I haven't run into any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Graciela Mora
Government Administration, 101-500 employees
Less than a year
“organized and easy to use”
Pros
Everything felt well organized and the whole experience went really well.
Cons
I honestly can't think of any downsides right now. It was definitely a good time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jennifer Thorne
Utilities, 101-500 employees
Less than a year
“helpful customer support”
Pros
Customer service has been one of the best parts for me and I've really appreciated the support it provides.
Cons
One downside is that it doesn't put everything I need right at my fingertips.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Sidrah Shah
Human Resources, 101-500 employees
Less than a year
“useful tool”
Pros
Hiring workflow works really well and the impersonation feature is especially useful.
Cons
I do run into navigation issues when moving between screens in certain browsers especially Chrome.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Lorena Vidrio
Government Relations, 101-500 employees
Less than a year
“time-saving status letters”
Pros
The way everything is organized saves me a lot of time especially when I need to send Status Letters and handle other related tasks.
Cons
One thing I often wish it had is an undo button.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jamie Means
Government Administration, 500+ employees
More than a year
“convenient integrations and usability”
Pros
Using it day to day feels very easy and connecting it with our other systems has required little to no effort or troubleshooting.
Cons
Handling some parts of the learning feature could be better especially when it comes to access management and onboarding new employees.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Ndea Moore
Public Safety, 101-500 employees
Less than 6 months
“all-in-one hiring workflow”
Pros
Having everything in one system is really helpful. Job postings, ratings, hiring documents and the rest are all kept together which makes the process much more convenient.
Cons
Reporting feels a bit scattered and the data I need often has to be gathered from several different reports.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Harinika Shropshire
Government Administration, 500+ employees
More than a year
“helpful application tracking”
Pros
Keeping applications organized is really useful and being able to rate each one and collect everything before sending it out to hiring managers makes the whole process feel much more manageable.
Cons
The system could be a bit more interactive.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Georneisha Rivers
Government Administration, 500+ employees
Less than a year
“great features and broad options”
Pros
A big plus is the functionality and the wide range of products available.
Cons
Reporting could be better and it still can't connect to our main operating system.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Crystal Slaten
Human Resources, 500+ employees
More than a year
“powerful modules”
Pros
There's a lot to appreciate with the variety of modules available and it's encouraging to see that user feedback actually helps shape future improvements. It's also user-friendly overall.
Cons
Pricing is a concern and I wish the bundled packages were better. It's not always the most simple platform although each enhancement does seem to make it better.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Dave Isaac
Health, Wellness and Fitness, 500+ employees
More than a year
“user-friendly with built-in equity”
Pros
Using this has been very easy and I really appreciate that equity is built into the platform.
Cons
It would be even better with more opportunities for interaction on the candidate side.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Hope Johnson
Government Administration, 500+ employees
Less than a year
“helpful reports and insights”
Pros
One of the best parts is how much reporting and information it provides.
Cons
At the same time even simple tasks can feel like they take too many steps to complete.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Jen Espinoza
Government Administration, 500+ employees
Less than 6 months
“access across products”
Pros
It's really convenient to have access to multiple products and be able to transfer between them without much hassle.
Cons
The downside is having to pay extra for additional products and not always being able to try them before purchasing.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Tracy Cabatic
Government Administration, 101-500 employees
Less than 6 months
“promising product integration”
Pros
Having the product flow connected with customer support has been a really positive part of the experience.
Cons
We're still new to the product and currently going through the implementation phase.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Michael Jackson
Law Enforcement, 500+ employees
Less than a year
“great fit for our department”
Pros
It aligns really well with the vision and goals of my department.
Cons
Nothing to complain about at this point, it's been a very adaptable program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10