Tatiana Ochoa
Public Safety, 101-500 employees
Less than 6 months
“smooth approval workflow”
Pros
We're currently in the implementation phase and at this point I'm mainly expecting it to help align the approval process.
Cons
It's still too early to point out any downsides since we've only just begun the implementation.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Heather Ching-Manzano
Government Administration, 500+ employees
Less than a year
“all-in-one recruiting solution”
Pros
It's really convenient being able to handle the full recruitment process within a single system.
Cons
Getting through the whole recruitment process takes too many screens and clicks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Lilian Morales
Education Management, 500+ employees
Less than a year
“useful product improvements”
Pros
There's a lot packed into it, with a nice range of features and ongoing improvements that make it more useful.
Cons
I just wish it came with more training, along with extra tips and tricks to help get even more out of it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Kara Lungren
Government Administration, 500+ employees
Less than a year
“plenty of product options”
Pros
There are lots of different product options to choose from which is a big plus.
Cons
Recruiting process can feel a bit tedious but aside from that, everything is good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Robert Mann
Government Administration, 500+ employees
More than a year
“simple and user-friendly”
Pros
It feels very natural to use and the overall experience is convenient and simple to use.
Cons
The range of integrations still has room for improvement and needs to continue expanding.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Jessika Cira
Government Relations, 500+ employees
Less than 6 months
“comfortable navigation”
Pros
Getting around the platform feels very easy and it's simple to use. I'm still new to it but I already feel comfortable working in it.
Cons
I haven't come across anything negative to mention yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jamie Barnard
Government Administration, 500+ employees
Less than 6 months
“feasible features that work”
Pros
Right away, the simple layout stood out to me and it's been very simple to use. I also really enjoy the features it comes with.
Cons
One area that still needs major improvement is the data which could be drastically better overall.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Lisa Motz
Government Administration, 500+ employees
More than a year
“view all candidates together”
Pros
Being able to view all the candidates in one place at the same time is really helpful.
Cons
A few parts of the process still feel a bit dull.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Robin Jackson
Government Administration, 101-500 employees
Less than 6 months
“powerful features”
Pros
The system stands out for the depth of knowledge behind it and the strong functionality it offers.
Cons
Nothing to point out at this stage. I've only been using it for about five months.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Heather Kelley
Government Relations, 101-500 employees
More than a year
“user-friendly and improving”
Pros
Using it feels very easy and there's always something new to explore and learn along the way.
Cons
I'm still getting familiar with the system and figuring out which additional features we could bring into the current setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Casey Moreau
Government Administration, 101-500 employees
Less than a year
“successful paperless process”
Pros
Our paper-based workflow was successfully converted into a digital process.
Cons
Looking back, I wish we had moved at a slower pace during implementation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Felecia Parchman
Government Administration, 500+ employees
Less than a year
“helpful neo sessions”
Pros
There were multiple sessions covering a range of Neo Brand topics.
Cons
A few presenters spoke and moved through the material too quickly while some parts felt repetitive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jennifer Nordella
Higher Education, 500+ employees
Less than 6 months
“thoughtful interface”
Pros
Interface feels really well designed and the level of configurability is handled in a very simple way.
Cons
I'm still new to the platform and at this point I haven't come across anything I dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jessica Schauberger
Government Administration, 101-500 employees
More than a year
“clean design”
Pros
Layout looks really polished and moving through the different modules feels very simple. The implementation team I've worked with has been awesome as well.
Cons
One area that left us a bit disappointed was the boxed videos and classes in LEARN. I was given an updated list of classes last week so I'm planning to look through it again and see whether we can add more. We've used LEARN with scrum files and that part works well. We also rely on it to keep track of our certifications.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Coretta Bell
Government Administration, 500+ employees
More than a year
“better navigation”
Pros
Getting around the information is pretty easy and the reporting and analytics have definitely gotten better.
Cons
Reporting still doesn't include everything I need. For example, referred applications don't appear on the lists. The supplemental questions also have several limitations, they can't be printed from the "print posting," copied and pasted or duplicated within your question set. On top of that, when new supplemental questions are added, they don't get saved into the question bank.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Kimberly Green
Government Administration, 101-500 employees
More than a year
“faster workflows”
Pros
Setting up this tool was easy and the support team has been very helpful. It has made our department run more efficiently and cut down a lot of the paperwork.
Cons
We've run into issues with the system after rollouts or updates. Losing OHC has also been challenging and some features still aren't available on the recruitment dashboard.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Joanne Li
Government Administration, 500+ employees
More than a year
“helpful candidate tracking”
Pros
Keeping up with candidate applications is very manageable and this tool makes it convenient to contact candidates directly. It also supports moving candidates through the full applicant lifecycle effectively.
Cons
There is still plenty of room for improvement to make the process more user-friendly, such as removing the attachment size limit in the exam plan and letting us rearrange attachments instead of having to delete them. There is also no audit trail for attachments, along with other areas where audit trails would be valuable. Those are only a few examples and the UI could use some work too.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
7
Michelle Wright
Government Administration, 101-500 employees
More than a year
“simple setup with potential”
Pros
It was very simple and the setup process was easy. I'm really looking forward to having all the modules work together and communicate easily.
Cons
Not a major con to mention here but there are still some limitations on the IN side, like not flagging repeat candidates for the same role to show they were interviewed previously.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brianna Whitmore
Government Administration, 101-500 employees
More than a year
“user-friendly recruiting solution”
Pros
Recruiting has become so much more efficient thanks to how user-friendly the system is and how many capabilities it offers. I genuinely love using it.
Cons
There really isn't anything I dislike about it. If our department had the budget, I'd be pushing for us to get everything it offers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Farrah Medrano
Hospital & Health Care, 500+ employees
Less than a year
“simplified civil service rules”
Pros
Navigating our civil service rules through this system has been really easy and that's been the biggest advantage for me.
Cons
At times though, the platform feels dull and a bit outdated and it's frustrating that it keeps signing me out almost right after I log in.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8