Total 528 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JK

Joshua Kittinger

Government Administration, 500+ employees

More than a year

5.0
October 2024

simple tools and integrations

Pros

The integrations work really well and the products are user-friendly and simple to navigate.

Cons

One issue is that newer team members don't always have a full understanding of all the product features or of the other products beyond the one they mainly support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

PR

Patricia Rios

Law Enforcement, 500+ employees

More than a year

4.0
October 2024

helpful support

Pros

There's a huge amount of information available and the assistance is friendly and supportive.

Cons

Classes I was really interested in ended up overlapping or one class I wanted was offered at a time that conflicted with another one.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

NW

Nicole Weaverling

Government Administration, 500+ employees

More than a year

5.0
October 2024

strong integration

Pros

Using the platform feels very natural and the whole system is simple from end to end. The way the modules work together across functions is fantastic.

Cons

Only downside is the price, honestly, I wish this thing were free, lol.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

BN

Beverly Nunez

Government Administration, 500+ employees

Less than a year

5.0
October 2024

efficient program

Pros

Right away, the program has felt very efficient and I've also enjoyed hearing about the new things that are coming. The speakers so far have been another highlight.

Cons

Conference has been excellent so far and at this point I don't really have any feedback to add.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG

Jacquelyn Green

Government Administration, 500+ employees

More than a year

5.0
October 2024

better dashboard

Pros

Updated dashboard and task features have been a really nice improvement. I especially appreciate the analytics and being able to view the reqs directly from the insights side without having to go into OHC makes things much more convenient.

Cons

Everything is great but Duplicate email communication is still frustrating and the reporting side could definitely be better. I also wish there were a way to copy and paste into the supplemental questions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

JB

Julie Beckwith

Law Enforcement, 500+ employees

More than a year

5.0
October 2024

time-saving automation

Pros

Using it feels very easy and it automates a lot of processes that would otherwise take extra time and effort.

Cons

Connecting it with other software through the API can be challenging at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

HY

Haley Yang

Government Administration, 500+ employees

Less than a year

4.0
October 2024

accessible tools

Pros

Having everything readily accessible, along with updated features like Time & Attendance, has really helped me align my day-to-day responsibilities.

Cons

Some modules still feel limited in functionality which makes it harder to support customers with certain departmental or division-specific processes.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

SL

Shannon Lombardo

Law Enforcement, 101-500 employees

More than a year

4.0
October 2024

flexible communication

Pros

One thing that really works well is how it connects with our other IT systems. Sending offer letters, moving applicants through the process and keeping communication clear all feels very aligned. The ability to build and customize our own letters is also a big plus and makes the process much more useful for our team.

Cons

A feature I'd really like to see added is the option to send multiple offer letters when needed. In our police department, for example, we need both a conditional offer and a final offer and each one includes different information.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

LS

Lynn Stehr

Transportation/Trucking/Railroad, 500+ employees

More than a year

4.0
October 2024

all-in-one candidate tool

Pros

Having everything in one place is really convenient and the platform is easy for candidates to use.

Cons

Training stays pretty broad and high-level so if you weren't involved in the agency's implementation, you're mostly left to figure out on your own how the product is actually being used.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

KK

Kimberly Kamagate

Government Administration, 500+ employees

Less than a year

3.0
October 2024

helpful applications but weak reports

Pros

Applying is easy for our applicants and getting our job postings set up takes very little effort.

Cons

The information we need to track is buried and difficult to locate. On top of that, the reports don't return the correct data when I run them.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5

J

Julie

Education, 51-100 employees

Less than a year

1.0
August 2024

Looks great, but lacks function

Pros

I instantly liked the sites user interface. It was intuitive and made managing productivity, communicating with my superiors, and handling my goals and objectives a breeze.

Cons

Pages often take a very long time to load and sometimes they do not load at all.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

2

Functionality

2

R

Renata

IT, 11-50 employees

Less than a year

5.0
July 2024

Better performance

Pros

Neogov streamlined all processes as it allows me to complete tasks more quickly and systematically. Employee integration is better organized with excellent monitoring. Managing the entire HR area within a single system, without juggling multiple platforms, has been a major improvement.

Cons

I feel confident knowing all my information is saved and I do not have any complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Alice

E-learning, Education, 500+ employees

More than a year

5.0
October 2023

Very helpful in tracking applicants

Pros

I really like how the system retains all crucial candidate information throughout every stage of the recruitment process.

Cons

The management of eligibility lists should be improved a bit more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Joi

Public Sector, 51-100 employees

More than a year

5.0
October 2023

Great products

Pros

It is easy to use and gets the job done properly. I would recommend it to others.

Cons

There are too many steps, I believe it could be much more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Letty

Public Sector, 1-10 employees

4.0
October 2023

He generalist

Pros

The classes and instructors were excellent.

Cons

Everything was well-organized and I really liked it. No complaints

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

C

Corey

Public Sector, 51-100 employees

More than a year

5.0
October 2023

NEOGOV Review

Pros

I love the integration capabilities, being able to work with external vendors is a huge plus.

Cons

It involves too many clicks and is not very streamlined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Legal, 500+ employees

More than a year

5.0
October 2023

Product review

Pros

Documentation retention is not hassle anymore, ensuring everyone stays compliant.

Cons

Using it can feel overwhelming, like trying to drink from a fire hose.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Mel

E-learning, Education, 500+ employees

More than a year

5.0
October 2023

Fantastic

Pros

It improves efficiency and productivity across the board.

Cons

I cannot think of any negatives right now as the product works great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eric

Public Sector, 500+ employees

More than a year

5.0
October 2023

NeoGov is great

Pros

I am impressed with the level of professionalism it adds to our organization.

Cons

No issues so far. NeoGov has been excellent for us over the past 8+ years for recruitment, and we have just added it to our HRIS system. I hope it performs just as well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kenia

Public Sector, 500+ employees

More than a year

3.0
October 2023

Great for tracking

Pros

It is fantastic for tracking onboarding, forms and training.

Cons

The front-line customer service could be improved.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

6