Joshua Kittinger
Government Administration, 500+ employees
More than a year
“simple tools and integrations”
Pros
The integrations work really well and the products are user-friendly and simple to navigate.
Cons
One issue is that newer team members don't always have a full understanding of all the product features or of the other products beyond the one they mainly support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Patricia Rios
Law Enforcement, 500+ employees
More than a year
“helpful support”
Pros
There's a huge amount of information available and the assistance is friendly and supportive.
Cons
Classes I was really interested in ended up overlapping or one class I wanted was offered at a time that conflicted with another one.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Nicole Weaverling
Government Administration, 500+ employees
More than a year
“strong integration”
Pros
Using the platform feels very natural and the whole system is simple from end to end. The way the modules work together across functions is fantastic.
Cons
Only downside is the price, honestly, I wish this thing were free, lol.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Beverly Nunez
Government Administration, 500+ employees
Less than a year
“efficient program”
Pros
Right away, the program has felt very efficient and I've also enjoyed hearing about the new things that are coming. The speakers so far have been another highlight.
Cons
Conference has been excellent so far and at this point I don't really have any feedback to add.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacquelyn Green
Government Administration, 500+ employees
More than a year
“better dashboard”
Pros
Updated dashboard and task features have been a really nice improvement. I especially appreciate the analytics and being able to view the reqs directly from the insights side without having to go into OHC makes things much more convenient.
Cons
Everything is great but Duplicate email communication is still frustrating and the reporting side could definitely be better. I also wish there were a way to copy and paste into the supplemental questions.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Julie Beckwith
Law Enforcement, 500+ employees
More than a year
“time-saving automation”
Pros
Using it feels very easy and it automates a lot of processes that would otherwise take extra time and effort.
Cons
Connecting it with other software through the API can be challenging at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Haley Yang
Government Administration, 500+ employees
Less than a year
“accessible tools”
Pros
Having everything readily accessible, along with updated features like Time & Attendance, has really helped me align my day-to-day responsibilities.
Cons
Some modules still feel limited in functionality which makes it harder to support customers with certain departmental or division-specific processes.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Shannon Lombardo
Law Enforcement, 101-500 employees
More than a year
“flexible communication”
Pros
One thing that really works well is how it connects with our other IT systems. Sending offer letters, moving applicants through the process and keeping communication clear all feels very aligned. The ability to build and customize our own letters is also a big plus and makes the process much more useful for our team.
Cons
A feature I'd really like to see added is the option to send multiple offer letters when needed. In our police department, for example, we need both a conditional offer and a final offer and each one includes different information.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Lynn Stehr
Transportation/Trucking/Railroad, 500+ employees
More than a year
“all-in-one candidate tool”
Pros
Having everything in one place is really convenient and the platform is easy for candidates to use.
Cons
Training stays pretty broad and high-level so if you weren't involved in the agency's implementation, you're mostly left to figure out on your own how the product is actually being used.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Kimberly Kamagate
Government Administration, 500+ employees
Less than a year
“helpful applications but weak reports”
Pros
Applying is easy for our applicants and getting our job postings set up takes very little effort.
Cons
The information we need to track is buried and difficult to locate. On top of that, the reports don't return the correct data when I run them.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
Julie
Education, 51-100 employees
Less than a year
“Looks great, but lacks function”
Pros
I instantly liked the sites user interface. It was intuitive and made managing productivity, communicating with my superiors, and handling my goals and objectives a breeze.
Cons
Pages often take a very long time to load and sometimes they do not load at all.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
2
Functionality
2
Renata
IT, 11-50 employees
Less than a year
“Better performance”
Pros
Neogov streamlined all processes as it allows me to complete tasks more quickly and systematically. Employee integration is better organized with excellent monitoring. Managing the entire HR area within a single system, without juggling multiple platforms, has been a major improvement.
Cons
I feel confident knowing all my information is saved and I do not have any complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Alice
E-learning, Education, 500+ employees
More than a year
“Very helpful in tracking applicants”
Pros
I really like how the system retains all crucial candidate information throughout every stage of the recruitment process.
Cons
The management of eligibility lists should be improved a bit more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Joi
Public Sector, 51-100 employees
More than a year
“Great products”
Pros
It is easy to use and gets the job done properly. I would recommend it to others.
Cons
There are too many steps, I believe it could be much more user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Letty
Public Sector, 1-10 employees
“He generalist”
Pros
The classes and instructors were excellent.
Cons
Everything was well-organized and I really liked it. No complaints
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Corey
Public Sector, 51-100 employees
More than a year
“NEOGOV Review”
Pros
I love the integration capabilities, being able to work with external vendors is a huge plus.
Cons
It involves too many clicks and is not very streamlined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Legal, 500+ employees
More than a year
“Product review”
Pros
Documentation retention is not hassle anymore, ensuring everyone stays compliant.
Cons
Using it can feel overwhelming, like trying to drink from a fire hose.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mel
E-learning, Education, 500+ employees
More than a year
“Fantastic”
Pros
It improves efficiency and productivity across the board.
Cons
I cannot think of any negatives right now as the product works great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Public Sector, 500+ employees
More than a year
“NeoGov is great”
Pros
I am impressed with the level of professionalism it adds to our organization.
Cons
No issues so far. NeoGov has been excellent for us over the past 8+ years for recruitment, and we have just added it to our HRIS system. I hope it performs just as well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kenia
Public Sector, 500+ employees
More than a year
“Great for tracking”
Pros
It is fantastic for tracking onboarding, forms and training.
Cons
The front-line customer service could be improved.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6