Le
Public Sector, 500+ employees
More than a year
“Applicant tracking with NEOGOV”
Pros
I like that there are multiple applets that can be combined to create an all in one solution for agency needs.
Cons
There are some areas that need customization for our agencys needs, but we are unable to make adjustments.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Maria
Public Sector, 500+ employees
More than a year
“Gold Standard for the Public Sector”
Pros
I love the ease of use and the constant updates that prevent it from becoming outdated. NeoGovs receptiveness to suggestions and their commitment to improvements are part of their culture which is excellent for a company serving those who serve others.
Cons
I think all features could be improved or tailored to specific agencies. I know NeoGov is working on dynamic responses and I cannot wait for that. It might be a game changer for applications that currently seem overwhelming.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Stephanie
Public Sector, 500+ employees
More than a year
“Neogov Insight”
Pros
The user experience is great on all fronts. Also it is easy to use, customer service is available when needed and the interface is user friendly across products.
Cons
Recently, its been harder to reach the customer service team. The transition to Analytics and removing legacy reporting from Insight has been tough, especially since we will need to replicate many reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kasama
Public Sector, 500+ employees
More than a year
“Review”
Pros
It streamlines processes and is fully electronic.
Cons
We need more options or customization to better align with our employer processes. For instance, there are no system options for waiving exams, auto fails or having raters enter scores directly into NeoGov.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Ruth
Public Sector, 101-500 employees
More than a year
“Neogov highly recommend”
Pros
The applicant tracking feature is essential for us and a great way to monitor status.
Cons
Email messaging could be simplified to reduce hassle.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Robert
Public Sector, 500+ employees
More than a year
“Good not Great”
Pros
Overall, the product is easy to use and I cannot imagine doing my job without it. However, some functions could be improved. Also, certain updates make it harder to use rather than easier so proper training and notification would be helpful.
Cons
Overall, I have very few complaints. One minor issue is that I did like to be able to print applications in the eligible step.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
Aaron
Human Resources, 101-500 employees
More than a year
“NeoGov”
Pros
NeoGov is very easy to use. The recruitment and selection process works well, especially when using exam plans to create questions, schedule interviews and so on.
Cons
At the moment, I cannot think of any features that I dislike using.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jennifer
Utility, 101-500 employees
More than a year
“Awesome”
Pros
I love how easy Insight is to work with.
Cons
I wish we could have upgraded more quickly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Aly
Public Sector, 500+ employees
More than a year
“Easy for applicants!”
Pros
NeoGov software is easy to use! From an applicants perspective, it is great that they only need one profile.
Cons
It does not handle open and continuous civil service processes well, especially with varying expiration dates for candidates.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Meredith
Motor Fleet, 500+ employees
More than a year
“Neogov happy customer”
Pros
NeoGov helps us track candidates and hire them. After that, they go straight into onboarding and then into performance management.
Cons
No issues to mention at this time. We have been very happy with NeoGov.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassandra
Legal, 101-500 employees
Less than a year
“Review”
Pros
It helps us keep track of our processes and onboard candidates smoothly.
Cons
There is a lot to learn in NeoGov and I am eager to try everything new.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Russ
Public Sector, 500+ employees
Less than a year
“Power of Attract”
Pros
The product is very user-friendly and flexible. Its potential for managing candidates and running recruitment campaigns is outstanding. The support team is top-notch!
Cons
I really have no complaints at this point. NeoGov has performed even better than I expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lorri
Higher Education, 101-500 employees
More than a year
“Great products and partners!”
Pros
I like the support, ease of use, functionality and training offered.
Cons
It takes some time to implement but its definitely worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Human Resources, 101-500 employees
Less than 6 months
“Great product for recruiting”
Pros
NeoGov offers an excellent customer service. Also it is easy to use and is a great training resource.
Cons
Nothing comes to mind. It is easy to use and figure out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina
Public Sector, 101-500 employees
More than a year
“Review”
Pros
Updating the system is simple and I can easily maintain it.
Cons
Managing NeoGov across all systems can be challenging because not all modules communicate with each other.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Maria
Public Sector, 500+ employees
More than a year
“Neogov 2023”
Pros
NeoGov is easy to use, though I did like to see more functions like tracking time on requisition approvals.
Cons
Hired candidates are not always removed from all referral lists and there is no tracking for requisition approvals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Legal, 101-500 employees
More than a year
“Conference”
Pros
Everything! I love it! I use it daily and it makes life so much easier.
Cons
Sometimes I have trouble creating forms using the available features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jerry
Human Resources, 500+ employees
More than a year
“City of Turlock”
Pros
It serves as an HR system for inputting and storing applications.
Cons
The system is slow and unreliable. It needs an update.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6
Pamela
Public Sector, 500+ employees
More than a year
“PBier Chino”
Pros
It handles applicant tracking, recruitment and assisting candidates.
Cons
There is nothing I dislike though some things have been a bit harder to learn.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carolyn
Public Sector, 500+ employees
More than a year
“Love neogov”
Pros
Onboard and Insight, plus all the other options available to us are quite useful.
Cons
Customer service can be hard to reach when I run into a problem.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10