Total 528 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars38%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Legal, 51-100 employees
More than a year
“User friendly”
Pros
I am not a buyer but I really like how easy NeoGov is to use.
Cons
No complaints here. I like the ease of use and its easy to find solutions when issues arise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Public Sector, 51-100 employees
Less than a year
“Review”
Pros
I like the reports you can run but using the information and understanding processes can be challenging.
Cons
It can be difficult to get ahold of someone for assistance when I have questions.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
8
Public Sector, 500+ employees
Less than a year
“Great Product”
Pros
We use Insight and Onboard daily, which are very helpful for our recruitment process. From creating requisitions to promoting pre-hires to employees, it is great to do everything on one platform.
Cons
It would be helpful to add more position control numbers to an existing exam plan, instead of having to create a new requisition and attach it to the desired exam plan.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Legal, 500+ employees
More than a year
“Great tool”
Pros
I find applicant tracking, reporting and analytics to be very effective.
Cons
The main screen has trouble navigating to other areas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Utility, 11-50 employees
Less than 6 months
“Very happy with our purchase”
Pros
NeoGov is designed for government so it includes all the features we need.
Cons
Its packed with features, so I am still getting used to it and learning as I go.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Public Sector, 101-500 employees
Less than 6 months
“Great opportunity”
Pros
I enjoy the process and the connection between Insight and OHC.
Cons
So far, I like everything and have no issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Higher Education, 500+ employees
Less than a year
“Pros and Clns”
Pros
I really like the implementation team and the knowledge they provide. The product is easy to use.
Cons
Customer service could be improved. Having a designated rep for at least the first year would be helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Public Sector, 500+ employees
More than a year
“The Absolute Best”
Pros
It makes the process seamless! NeoGov simplifies all my talent acquisition tasks.
Cons
I have no complaints about the product. I have not encountered any problems yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Public Sector, 101-500 employees
More than a year
“Neogov product”
Pros
Having one system for all my HR needs is very convenient.
Cons
PowerDMS is not integrated and there is a need for more customization, especially for user roles.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Public Sector, 500+ employees
More than a year
“Great Product”
Pros
NeoGov is easy to use and there is so much capability in the product that we have not even explored all of it yet.
Cons
There is nothing that I dislike about the product.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Public Sector, 101-500 employees
Less than a year
“Great Opportunity”
Pros
The good thing about NeoGov is that how user-friendly the systems are as it takes a lot of work off my plate.
Cons
So far, I have not faced any sort of trouble. The only thing is that PowerDMS uses a different link.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Public Sector, 101-500 employees
More than a year
“Neogov review”
Pros
I mainly work with the Learn platform and assigning and tracking trainings is fairly easy to manage.
Cons
PowerDMS is not integrated for our policy management. More customization would be helpful, as the system does not always work as we did like and sometimes has glitches.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
6
Public Sector, 500+ employees
Less than a year
“Review”
Pros
The potential is great both in terms of the project and the services.
Cons
Learning has been challenging but we has also had internal changes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Public Sector, 500+ employees
More than a year
“Pueblo county purchase”
Pros
The cost is worth it considering how easy it is for managers, employees and HRIS administrators to use.
Cons
It would be great if we could add a Zoom link directly into the course for virtual meetings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Legal, 500+ employees
More than a year
“Job posting”
Pros
It covers everything required for the job.
Cons
There is nothing I dislike about this application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Public Sector, 500+ employees
More than a year
“It is good”
Pros
I love how easy it is to use and how we have reduced our administrative burden.
Cons
Implementation and setup can be complex which requires coordination between IT and operations at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 500+ employees
More than a year
“Coastal review”
Pros
It is user-friendly and the staff enjoy how easy it is to use.
Cons
I have no complaints. Honestly I like it. So I feel like there is no need to drag this out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Public Sector, 500+ employees
More than a year
“NEOGOV for Tracking”
Pros
The applicant tracking system is powerful!
Cons
There is always room for improvement. We need more customization options.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Higher Education, 500+ employees
Less than a year
“Neophobia review”
Pros
It is all one system, so you do not have to juggle multiple links or databases throughout the entire lifecycle.
Cons
We are dealing with issues that we have never faced before with NeoGov.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
4
Human Resources, 500+ employees
More than a year
“Love NeoGov!”
Pros
I love OHC especially how you can move candidates around.
Cons
Insight has not been necessary for our needs. We use the auto refer option for applications.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10