NEOGOV Reviews

“Fabulous”

Pros

The ease of use and the products logic are impressive. I also like how well customers feedback is heard.

Cons

The customer service platform needs improvement. Customers should be able to see their cases, add attachments and provide additional details. It feels like a black hole sometimes.

“NeoGov review”

Pros

I like that everything is in one place, so we do not need to use multiple platforms.

Cons

Rollouts happen without warning or updates often causing errors. Customer service is not always helpful.

“Review”

Pros

I love that it has a sourcing option! It is very helpful when our pipelines are low.

Cons

It is clunky and some of the UI is hard to use.

“User experience”

Pros

The software is mostly intuitive with a nice screen layout.

Cons

Well the software is not always intuitive and some releases make things worse.

“Neogov rocks!”

Pros

About NeoGov I like the integrated functionality and the user interface.

Cons

Pulling reports with varying information can be difficult.

“Neogov review”

Pros

The ease of use and integrated products provide us with a great customer experience.

Cons

It can be inflexible for our needs and customer service does not always provide the assistance we require.

“NeoGov Review”

Pros

I like how everything flows together flawlessly.

Cons

I occasionally encounter errors on standard I-9 forms.

“Great features for low cost”

Pros

OHC has so many fantastic features like eOffers, eReferences and texting, plus it is very user-friendly.

Cons

The Insight module is not updated and working in two systems for the candidate process is far from ideal.

“NeoGov Review”

Pros

Its easy to use and navigate. I started using it about eight months ago in my new role and loved how simple it was to learn and use.

Cons

I did like to see more live trainings so I can ask questions as I follow along.

“NeoGOV Review”

Pros

NeoGov is really user-friendly most of the time though I find some features to be a bit challenging for the average user.

Cons

It does not communicate well across different areas.

“Useful analytics”

Pros

The analytics features are really helpful and I appreciate how easy it is to access information about potential employees.

Cons

I find it frustrating that candidates who appear in the Talent Search from previous recruiting cycles seem to get highlighted or prioritized. It doesn't feel fair, why shouldn't everyone from past recruitment efforts have equal opportunity when new positions open up?

“constantly evolving”

Pros

I'm really impressed with how this platform handles all our HR needs in one place. What stands out most is their commitment to constantly improving the product based on what HR teams actually need. The interface is simple for our staff and employees can access the information they need without any issue.

Cons

Can't really think of any major downsides. This platform has been solid for me. If I had to nitpick, maybe there could be more customization options but honestly that's reaching. Everything just works as expected.

“eliminated paperwork for our organization”

Pros

Really appreciate how the technology helps organize the human side of HR work. It's been great for reducing paperwork and having all documents centralized in one spot plus the compliance features are really helpful.

Cons

The interface isn't always friendly so I end up writing user guides for my team since some features aren't as convenient as they should be. Customization options are also pretty limited compared to what I'd like to see.

“Crucial for my workflow”

Pros

I primarily work with the Insight module and find it packed with useful functionality. Feels easy to manage candidates through each recruitment stage and keep track of all my communications with them. The learning curve wasn't too steep either. This is a simple ATS that covers all my essential needs without unnecessary complications.

Cons

I wish there was more flexibility when it comes to customizing the design especially for the supplemental questionnaire area. It would be much more convenient if I could copy questions straight into an exam plan instead of having to load them into the item bank first and then pull them from there.

“gives a lot of choices”

Pros

Several options are available when setting up breakout rooms which gives me good flexibility for different meeting scenarios.

Cons

The timing got confusing when presenters finished ahead of schedule. The main stage seemed to be running way behind the original agenda.

“more online trainings needed”

Pros

The hiring features work really well for our needs. There's plenty of useful features built in that makes the process smoother.

Cons

Could use more online training resources for users.

“Better than our previous systems”

Pros

We've been using this hiring platform for six years now and adding the onboarding module last year was a game-changer during the pandemic. Having candidates fill out pre-employment forms digitally, then smoothly transition to new hire paperwork once they're ready to start, has organized our entire process. The e-Offers feature works great and honestly, the candidate text messaging has been way more effective than I ever expected. It's made communication so much smoother than our old methods.

Cons

Creating forms in Onboard could definitely be more user-friendly. The formatting and alignment options are pretty limited compared to something like Adobe Acrobat. It would also be great if OHC and Onboard could communicate with each other better. That said, we've managed to find workarounds for most issues and nothing has really been a dealbreaker for us.

“smooth screening process”

Pros

The screening process has become so smooth with this tool! I love how you can assign points to supplemental questions and watch the system automatically rank applicants. We still go through and verify that candidates answered everything truthfully and accurately but it's saved us tons of time.

Cons

I wish there was a report combining job postings with supplemental question point values. This would help HR teams assist departments in maximizing their question impact. Currently, we have to print or PDF the posting and manually add point values before sending to departments. While we don't share these values with applicants, this process is crucial for managing recruitment. Departments really appreciate being able to identify the most important knowledge, skills and abilities for success and ensuring those needs show up properly in job advertisements.

“nothing to dislike here”

Pros

I appreciate how user-friendly the recruiting module is. It makes my job so much easier.

Cons

I can't really think of anything negative to say about it at this point.

“Everything in one place”

Pros

What I love most is having everything in one place. Helps us manage the entire hiring process with ease.

Cons

The system has so many features that we're still figuring out how to use everything properly.