Total 178 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

38%

3

Stars

8%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C
Cassandra

Law Enforcement, 101-500 employees

Less than a year

5.0

Review

Pros

It helps us keep track of our processes and onboard candidates smoothly.

Cons

There is a lot to learn in NeoGov and I am eager to try everything new.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

R
Russ

Government Administration, 500+ employees

Less than a year

5.0

Power of Attract

Pros

The product is very user-friendly and flexible. Its potential for managing candidates and running recruitment campaigns is outstanding. The support team is top-notch!

Cons

I really have no complaints at this point. NeoGov has performed even better than I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L
Lorri

Higher Education, 101-500 employees

More than a year

5.0

Great products and partners!

Pros

I like the support, ease of use, functionality and training offered.

Cons

It takes some time to implement but its definitely worth it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mary

Human Resources, 101-500 employees

Less than 6 months

5.0

Great product for recruiting

Pros

NeoGov offers an excellent customer service. Also it is easy to use and is a great training resource.

Cons

Nothing comes to mind. It is easy to use and figure out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christina

Public Policy, 101-500 employees

More than a year

3.0

Review

Pros

Updating the system is simple and I can easily maintain it.

Cons

Managing NeoGov across all systems can be challenging because not all modules communicate with each other.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

M
Maria

Government Administration, 500+ employees

More than a year

5.0

Neogov 2023

Pros

NeoGov is easy to use, though I did like to see more functions like tracking time on requisition approvals.

Cons

Hired candidates are not always removed from all referral lists and there is no tracking for requisition approvals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jennifer

Law Enforcement, 101-500 employees

More than a year

5.0

Conference

Pros

Everything! I love it! I use it daily and it makes life so much easier.

Cons

Sometimes I have trouble creating forms using the available features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J
Jerry

Human Resources, 500+ employees

More than a year

3.0

City of Turlock

Pros

It serves as an HR system for inputting and storing applications.

Cons

The system is slow and unreliable. It needs an update.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

6

P
Pamela

Government Administration, 500+ employees

More than a year

5.0

PBier Chino

Pros

It handles applicant tracking, recruitment and assisting candidates.

Cons

There is nothing I dislike though some things have been a bit harder to learn.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Carolyn

Government Administration, 500+ employees

More than a year

5.0

Love neogov

Pros

Onboard and Insight, plus all the other options available to us are quite useful.

Cons

Customer service can be hard to reach when I run into a problem.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

E
Ethelyn

Law Enforcement, 51-100 employees

More than a year

5.0

User friendly

Pros

I am not a buyer but I really like how easy NeoGov is to use.

Cons

No complaints here. I like the ease of use and its easy to find solutions when issues arise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Delilah

Government Relations, 51-100 employees

Less than a year

5.0

Review

Pros

I like the reports you can run but using the information and understanding processes can be challenging.

Cons

It can be difficult to get ahold of someone for assistance when I have questions.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

8

S
Steven

Government Administration, 500+ employees

Less than a year

5.0

Great Product

Pros

We use Insight and Onboard daily, which are very helpful for our recruitment process. From creating requisitions to promoting pre-hires to employees, it is great to do everything on one platform.

Cons

It would be helpful to add more position control numbers to an existing exam plan, instead of having to create a new requisition and attach it to the desired exam plan.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L
Levente

Law Enforcement, 500+ employees

More than a year

5.0

Great tool

Pros

I find applicant tracking, reporting and analytics to be very effective.

Cons

The main screen has trouble navigating to other areas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E
Edina

Utilities, 11-50 employees

Less than 6 months

5.0

Very happy with our purchase

Pros

NeoGov is designed for government so it includes all the features we need.

Cons

Its packed with features, so I am still getting used to it and learning as I go.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

D
Danya

Government Relations, 101-500 employees

Less than 6 months

5.0

Great opportunity

Pros

I enjoy the process and the connection between Insight and OHC.

Cons

So far, I like everything and have no issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L
Latonya

Higher Education, 500+ employees

Less than a year

4.0

Pros and Clns

Pros

I really like the implementation team and the knowledge they provide. The product is easy to use.

Cons

Customer service could be improved. Having a designated rep for at least the first year would be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

J
Joanne

Government Administration, 500+ employees

More than a year

5.0

The Absolute Best

Pros

It makes the process seamless! NeoGov simplifies all my talent acquisition tasks.

Cons

I have no complaints about the product. I have not encountered any problems yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Terri

Government Administration, 101-500 employees

More than a year

5.0

Neogov product

Pros

Having one system for all my HR needs is very convenient.

Cons

PowerDMS is not integrated and there is a need for more customization, especially for user roles.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sophia

Government Administration, 500+ employees

More than a year

5.0

Great Product

Pros

NeoGov is easy to use and there is so much capability in the product that we have not even explored all of it yet.

Cons

There is nothing that I dislike about the product.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9