Government Administration, 101-500 employees
Less than a year
“Great Opportunity”
Pros
The good thing about NeoGov is that how user-friendly the systems are as it takes a lot of work off my plate.
Cons
So far, I have not faced any sort of trouble. The only thing is that PowerDMS uses a different link.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 101-500 employees
More than a year
“Neogov review”
Pros
I mainly work with the Learn platform and assigning and tracking trainings is fairly easy to manage.
Cons
PowerDMS is not integrated for our policy management. More customization would be helpful, as the system does not always work as we did like and sometimes has glitches.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
6
Government Administration, 500+ employees
Less than a year
“Review”
Pros
The potential is great both in terms of the project and the services.
Cons
Learning has been challenging but we has also had internal changes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Government Administration, 500+ employees
More than a year
“Pueblo county purchase”
Pros
The cost is worth it considering how easy it is for managers, employees and HRIS administrators to use.
Cons
It would be great if we could add a Zoom link directly into the course for virtual meetings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Law Enforcement, 500+ employees
More than a year
“Job posting”
Pros
It covers everything required for the job.
Cons
There is nothing I dislike about this application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 500+ employees
More than a year
“It is good”
Pros
I love how easy it is to use and how we have reduced our administrative burden.
Cons
Implementation and setup can be complex which requires coordination between IT and operations at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 500+ employees
More than a year
“Coastal review”
Pros
It is user-friendly and the staff enjoy how easy it is to use.
Cons
I have no complaints. Honestly I like it. So I feel like there is no need to drag this out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Government Relations, 500+ employees
More than a year
“NEOGOV for Tracking”
Pros
The applicant tracking system is powerful!
Cons
There is always room for improvement. We need more customization options.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Higher Education, 500+ employees
Less than a year
“Neophobia review”
Pros
It is all one system, so you do not have to juggle multiple links or databases throughout the entire lifecycle.
Cons
We are dealing with issues that we have never faced before with NeoGov.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
4
Human Resources, 500+ employees
More than a year
“Love NeoGov!”
Pros
I love OHC especially how you can move candidates around.
Cons
Insight has not been necessary for our needs. We use the auto refer option for applications.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Government Administration, 500+ employees
More than a year
“Fabulous”
Pros
The ease of use and the products logic are impressive. I also like how well customers feedback is heard.
Cons
The customer service platform needs improvement. Customers should be able to see their cases, add attachments and provide additional details. It feels like a black hole sometimes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Government Administration, 500+ employees
Less than a year
“NeoGov review”
Pros
I like that everything is in one place, so we do not need to use multiple platforms.
Cons
Rollouts happen without warning or updates often causing errors. Customer service is not always helpful.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
3
Functionality
4
Staffing and Recruiting, 101-500 employees
Less than a year
“Review”
Pros
I love that it has a sourcing option! It is very helpful when our pipelines are low.
Cons
It is clunky and some of the UI is hard to use.
Rating Distribution
Ease of use
7
Value for money
3
Customer Support
3
Functionality
7
Government Administration, 500+ employees
Less than a year
“User experience”
Pros
The software is mostly intuitive with a nice screen layout.
Cons
Well the software is not always intuitive and some releases make things worse.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Civic & Social Organization, 500+ employees
More than a year
“Neogov rocks!”
Pros
About NeoGov I like the integrated functionality and the user interface.
Cons
Pulling reports with varying information can be difficult.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 500+ employees
Less than a year
“Neogov review”
Pros
The ease of use and integrated products provide us with a great customer experience.
Cons
It can be inflexible for our needs and customer service does not always provide the assistance we require.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Government Administration, 500+ employees
Less than a year
“NeoGov Review”
Pros
I like how everything flows together flawlessly.
Cons
I occasionally encounter errors on standard I-9 forms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Higher Education, 500+ employees
Less than a year
“Great features for low cost”
Pros
OHC has so many fantastic features like eOffers, eReferences and texting, plus it is very user-friendly.
Cons
The Insight module is not updated and working in two systems for the candidate process is far from ideal.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
10
Renewables & Environment, 101-500 employees
Less than a year
“NeoGov Review”
Pros
Its easy to use and navigate. I started using it about eight months ago in my new role and loved how simple it was to learn and use.
Cons
I did like to see more live trainings so I can ask questions as I follow along.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Government Administration, 500+ employees
Less than a year
“NeoGOV Review”
Pros
NeoGov is really user-friendly most of the time though I find some features to be a bit challenging for the average user.
Cons
It does not communicate well across different areas.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9