Total 178 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

38%

3

Stars

8%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

helps me track the hiring process

Pros

I like being able to track the complete hiring process from beginning to end plus the perfect integration between Neogov and Workday makes onboarding much smoother.

Cons

The interface isn't very user friendly and some processes feel complex.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

CM
Cara M.

Enterprise, 500+ employees

4.0

they value customer feedback but can get expensive

Pros

They listen to what customers actually need and get back to us quickly.

Cons

Cost of upgrades and additional features can really add up.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Enterprise, 500+ employees

5.0

Staff always there for you

Pros

Really simple to use and their support team is available when you need help.

Cons

I honestly can't come up with any major complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 101-500 employees

5.0

useful self-development tools

Pros

The main speaker was really engaging and shared some excellent tools that I can use for my own personal development.

Cons

Can't really think of anything negative to mention here. Actually appreciated that even during the sales presentation, they shared useful tools that work independently of their main product!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

4.0

innovative team

Pros

Automation features really organize everything and I appreciate how clean the interface is. It feels like a forward-thinking solution that anticipates what dealerships actually need.

Cons

The interface relies heavily on mouse clicks which gets tiring when you're constantly browsing around. Also frustrating that we can't access all the platform features because of our budget limitations..... feels like we're missing out on functionality that could really help.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

7

A
Anonymous

Enterprise, 500+ employees

4.0

Simpler than other platforms

Pros

Found it very convenient and much easier to learn than other platforms I've tried. It completely outperforms Salesforce in usability.

Cons

Occasionally I get kicked out without warning which is really frustrating when I'm in the middle of entering a bunch of data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

all in one platform

Pros

Having everything from recruiting to onboarding centralized makes my workflow so much smoother. Managing candidate flow becomes simple and the metrics really help me track how well our recruitment efforts are performing.

Cons

It can be tough staying on top of all the updates. A bit complicated when trying to keep track of whats new and what's been improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CF
Cheryl F.

Mid Market, 51-100 employees

4.0

Their team helps us through everything

Pros

I really appreciate the regular check-ins with our NeoGov representative who helps guide us through setup and walks us through each step of the process.

Cons

The terminology can be pretty confusing for our team members.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

GC
Georgette C.

Mid Market, 101-500 employees

5.0

No complaints

Pros

Really easy to use. The topics really resonate with me and feel relevant to what I deal with daily.

Cons

I can't really think of anything major to complain about and everything seemed pretty well put together.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 101-500 employees

4.0

Provides us with deep insights

Pros

The data-driven insights really helped create a foundation for making meaningful changes in our operations.

Cons

The HR features feel too basic for our workplace.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

convenient recruitment feature

Pros

Great recruitment feature. It stays simple from the initial application all the way through to interviews.

Cons

The system doesn't accommodate paper applicants who want to self-schedule.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

Wonderful diversity training

Pros

The diversity training exceeded my expectations with practical strategies I could actually implement in our organization.

Cons

I see no downsides to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

easy to handle

Pros

So easy to manage and connects smoothly with our existing systems.

Cons

I wish there were more ways to customize things and additional options to choose from.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid Market, 101-500 employees

5.0

All tools in one place

Pros

I appreciate having all my tools consolidated in a single location. Being able to pull in additional applicants has been really helpful for my workflow.

Cons

Wish there was a larger candidate pool for certain hard-to-fill positions we're trying to staff especially telecommunicator roles.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

can�t edit candidate notices

Pros

It's nice working with this applicant tracking system. It makes managing candidates much smoother than our previous setup.

Cons

Hard to customize or print candidate notices the way I need them

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Enterprise, 500+ employees

4.0

Highly informative experience

Pros

The presentation from Brittany Cole was really engaging and well done!

Cons

I found it pretty confusing at first. Wasn't always clear where I needed to go. Also noticed the timing seemed off in some areas which was frustrating.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Mid Market, 51-100 employees

5.0

great help for my hr work

Pros

This has been so useful for my work in HR and makes managing talent so much easier.

Cons

I'm still pretty new to using this so I haven't really run into any major issues or downsides yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

New user with high hopes

Pros

I believe this is going to be an excellent solution once we get it up and running.

Cons

Haven't started using it yet.. there are a few minor issues to work through.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Enterprise, 500+ employees

4.0

great keynote speaker

Pros

Really enjoyed Brittany Cole's keynote presentation. She consistently delivers valuable insights that resonate with me.

Cons

Would've loved having another keynote speaker too.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

new hirings made easy

Pros

I've really been enjoying how this tool has made bringing on new employees so much smoother and more organized.

Cons

You can't have 2 generalists or administrators logged in for the same agency at once.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7