Total 178 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

38%

3

Stars

8%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

4.0

Takes some time to get used to

Pros

Really appreciate how everything's digital. No more paper files cluttering up my desk and I can pull up what I need from anywhere with internet access.

Cons

Takes some time to get the hang of.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

5.0

well laid out interface

Pros

The interface is really well laid out and I find it amazingly easy to move through everything.

Cons

I can't really think of anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

integrates perfectly

Pros

The way all the modules integrate together is really smooth. Everything connects perfectly and data flows between different sections without any hiccups.

Cons

Sometimes there are automated emails that we can't disable which gets annoying

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

insights about my organization

Pros

Reporting features really help me understand what makes our company different from competitors and where we can improve our performance.

Cons

Nothing comes to mind that I really dislike about it so far

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH
Carlos H.

Small Business, 1-10 employees

5.0

Versatile system with powerful reporting

Pros

What I appreciate most is how versatile this platform is. We use it for both hiring and employee management which works perfectly for our needs. Our interview panels change frequently and this tool makes it super easy to give them access to all applicants for different positions. You can turn access on and off without any difficulty. I love that it stores employee evaluations in one central location where staff can access and review them anytime. You can also see exactly where someone is in any process, which is incredibly helpful. The reporting features are solid too and you can generate detailed reports on employees and even get improvement plans for areas that need work. Recently used it for evaluations and it made everything so simple. The forms are already built into the system so you just fill them out. Employees can sign off digitally and you can create goals and action plans to help them succeed.

Cons

Right now I haven't come across anything I really dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

4.0

Incredible statistical features

Pros

The exam planning interface is really visual which I appreciate and the statistical features are quite impressive.

Cons

I wish it could handle more than just two tabs running simultaneously.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

A
Anonymous

Mid Market, 51-100 employees

5.0

hiring made easy

Pros

Makes recruiting faculty and staff much simpler and setting up interviews is not difficult either. Really helps keep all our data well-organized plus accessing large amounts of information is effortless.

Cons

The interface looks pretty outdated and could use a modern refresh. Would be great if there was built-in video interviewing functionality instead of having to use external tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

Effective for tracking applicants

Pros

I like how easy this system is to use. It's been fantastic for tracking applicants and I especially like being able to tailor the supplemental questions for each job posting. This feature lets me create scoring systems that filter for basic requirements while giving extra points for preferred qualifications. The multi-step exam setup helps document our entire hiring process thoroughly. Plus the report builder is outstanding and I can pull exactly the data I need for custom reports.

Cons

Managing notifications is frustrating since you need separate setups for Insight and OHC sections. I constantly find myself needing a notification that's only configured in one area, forcing me to go back and recreate it elsewhere. Would be much simpler if all notifications were accessible from any section.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Enterprise, 500+ employees

3.0

great hr systems integration, poor performance management tools

Pros

The way it connects with our HR systems is really impressive particularly how smoothly the LMS and PE subsystems work together.

Cons

The performance management section is really hard to use and implementing it was more complicated than I expected.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

4

A
Anonymous

Mid Market, 101-500 employees

4.0

Efficient solution for hr tasks

Pros

I appreciate how it leverages modern technology to handle HR functions quickly and efficiently.

Cons

Takes a bit of time to get comfortable with how everything works but once you watch the demo, any HR person should be able to get it running without too much trouble.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

user-friendly interface

Pros

I appreciate how it handles scheduling employee review intervals and manages goals and competencies effectively. Being able to print review sheets is convenient and the API integration keeps all our information synchronized perfectly.

Cons

The interface gets a bit confusing sometimes though there have been improvements made over the past few years.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Small Business, 1-10 employees

5.0

Time-saving software

Pros

I can easily broadcast announcements across multiple networks which saves me tons of time when I need to reach different audiences simultaneously.

Cons

I honestly can't think of any major complaints about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

simple and attractive

Pros

Amazing how visually appealing and simple this software is for handling evaluations and job applications. The interface is clean and user-friendly making it easy to scroll through different functions.

Cons

I'm still pretty new to using this regularly so there isn't much I can complain about yet. It's gonna take me a while to get comfortable with how everything works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

3.0

a bit too complex

Pros

The system has an incredible amount of information available. Impressed with how comprehensive everything is.

Cons

Finding my way around was challenging and I struggled to locate some of the basic features I needed.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

A
Anonymous

Mid Market, 51-100 employees

4.0

Organizes everything

Pros

The way it keeps everything organized across multiple users is really impressive. Makes managing our team so much smoother.

Cons

The tiny 'Go' button makes it really hard to make changes

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

4.0

perfect for government organizations

Pros

I like how well this system handles HR requisitions, hiring processes and getting new employees onboarded. It's clearly built with government organizations in mind which works perfectly for us. One thing I find particularly useful is that when we're recruiting nationally, many candidates are already familiar with the platform since it's so widely used in the public sector which makes the application process smoother for everyone involved.

Cons

The interface feels a bit clunky and is not the most friendly. They did roll out an update recently that made things better but there's still room for improvement on the user experience front.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

Great for government hiring, clunky navigation

Pros

This platform lets me customize application processes with position-specific questions. It's very useful for our municipal hiring needs. The candidate search feature is brilliant since I can quickly check if someone has applied before and see their history with us. What I find most valuable is the automatic notification system that handles rejecting candidates, which saves time on every job posting. The software has multiple tools that make tracking applicants for government positions much more simpler than our old process.

Cons

It's difficult having to constantly go into NeoGov to send applications to our SMEs. Would be much better if I could set it up once so all applications automatically go to the Subject Matter Experts instead of doing this manually every day. Moving between different folders feels sluggish and the search functionality could use more logic. Often when I click on a job title, it doesn't take me where I actually need to go and I end up clicking around trying to find the right spot and getting lost in the process.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Mid Market, 51-100 employees

3.0

could be more user-friendly and cheaper

Pros

It is well-recognized in the field and I notice most surrounding cities use it too. Compared to other options I've seen, it's definitely the most thorough especially for applicants. From my professional perspective, the applicant tracking feature really stands out. It stores everything in an easy-to-locate format once your familiar with how the system works.

Cons

A bit difficult to understand when you're first getting started and honestly it's not the most user-friendly system out there. What really throws me off is how there are multiple ways to reach the same function and it gets confusing trying to remember which path is best. The interface looks dated compared to what I'm used to with other platforms, could definitely use a visual refresh. Price-wise it's on the expensive side when you compare it to similar options in the market.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

7