Total 528 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CP

Carol Perone

Human Resources, 500+ employees

More than a year

5.0
October 2024

“Well-organized event”

Pros

Everything was very well organized and having food and snacks provided was a really nice touch.

Cons

Classes filled up incredibly quickly. My team and I waited too long so we unfortunately missed the chance to sign up for the ones we wanted.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

CE

Cheryl Ellison

Government Administration, 500+ employees

More than a year

5.0
October 2024

“Informative sessions and useful products”

Pros

It was very informative and educational and I hadn't realized you offered products that work together so well.

Cons

A few of the sessions felt a bit too long. I would have preferred them to be kept to an hour or less.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP

Jennifer Phillips

Law Enforcement, 101-500 employees

More than a year

5.0
October 2024

“Quick lawyer outreach”

Pros

Being able to reach out to a group of lawyer candidates in just a few clicks is a really useful feature.

Cons

Honestly, I don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RP

Rob Pfingsthorn

Government Administration, 500+ employees

More than a year

5.0
October 2024

“Public-sector fit with growing modules”

Pros

Built with the public sector in mind which is a big plus. It's also nice to see new modules continuing to be added over time.

Cons

It can be buggy now and then and at times the interface doesn't feel very user-friendly or simple.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

BL

Brandie Lopez

Government Administration, 101-500 employees

Less than 6 months

4.0
October 2024

“Easy job posting and applications”

Pros

The platform is accessible and posting jobs or applying to them is very easy.

Cons

The implementation side has been difficult. Building the environment while trying to learn how everything works at the same time is extremely challenging.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

RA

Robina Arora

Government Administration, 101-500 employees

More than a year

4.0
October 2024

“Simple applicant tracking”

Pros

Keeping up with applicants and each step in the process has been much more manageable with this tool and it's easy to use while also helping support hiring managers better.

Cons

It can be a bit glitchy at times and OHC feels less user-friendly compared with Insight.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

KC

Krista Cahoon

Law Enforcement, 101-500 employees

More than a year

5.0
October 2024

“convenient tools and steady updates”

Pros

The programs are easy to use and make training employees much simpler. They're also regularly being improved which is something I really appreciate.

Cons

Reaching support can be a bit challenging at times and the account managers seem to rotate pretty often.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

YNK

Yee ning Kong

Government Administration, 500+ employees

More than a year

5.0
October 2024

“User-friendly tracking that works”

Pros

Keeping track of applications is easy and the platform feels very user friendly overall.

Cons

Only downside is that rejections aren't very visible unless I open the req directly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

PH

Pam H

Government Administration, 101-500 employees

More than a year

4.0
October 2024

“Handy records from anywhere”

Pros

Keeping records in one place is really helpful and being able to access the data from anywhere makes it even better.

Cons

There's still some confusion and overlap between the products especially when it comes to knowing the best way to use each platform on its own and how they should work together.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

CE

Christina Eddy

Government Administration, 500+ employees

More than a year

5.0
October 2024

“Flexible navigation and simple workflow”

Pros

Getting around the system is easy and it offers plenty of different ways to navigate depending on what you need to do.

Cons

There are still some steps that have to be handled manually and I'd really like to see the process aligned more to better fit our state's requirements.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

TM

Tarsha Moses

Government Administration, 500+ employees

More than a year

4.0
October 2024

“integration is excellent”

Pros

Recent Test Genius integration has been a really welcome addition.

Cons

One thing that's frustrating is not being able to edit exam plans after applicants have already been placed into the steps.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

WS

Wendy Schuster

Government Administration, 500+ employees

More than a year

4.0
October 2024

“Helpful support and caring staff”

Pros

Staff have been friendly and genuinely caring and support is there whenever we run into an issue and need help.

Cons

At this point, I don't have any complaints. The system has been customized to fit what we need.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

AP

Arcenia Pacheco

Government Relations, 500+ employees

Less than a year

3.0
October 2024

“Organized tools but pricey setup”

Pros

Everything feels well organized and there are lots of options available that help make work life more manageable.

Cons

Nearly every part of it is expensive and you often have to buy one product just to be able to use another.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

6

AG

Alejandra Godinez

Government Administration, 101-500 employees

Less than a year

5.0
October 2024

“Friendly team”

Pros

Everyone was incredibly kind, welcoming and ready to help whenever needed.

Cons

This was my first time using it and I honestly enjoyed the entire experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

FS

Fawn Schultz

Government Administration, 101-500 employees

More than a year

4.0
October 2024

“Clear products and better flow”

Pros

Products are pretty easy and simple to understand.

Cons

There are still quite a few clicks involved but it seems like that's gradually getting better.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KM

Kristin Morris

Human Resources, 101-500 employees

Less than a year

5.0
October 2024

“Fantastic sessions”

Pros

I think there was a really nice variety of sessions.

Cons

With some sessions overlapping, it was tough to make it to everything. It would also help to have separate tracks for different products.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

JH

Jennifer Ho

Human Resources, 101-500 employees

More than a year

4.0
October 2024

“Helpful report builder insights”

Pros

New report builder has been a really useful addition and it helps my agency pull valuable data that we can actually use.

Cons

A downside is that some of the data can be inconsistent sometimes because of user error and there also isn't enough training material for things like calculated fields and aggregated data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

AM

Ari Mirhosseini

Consumer Services, 500+ employees

Less than a year

4.0
October 2024

“simple system and reliable updates”

Pros

The system feels very simple to use and I really appreciate the updates.

Cons

One challenge has been integrating it with external products.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

MR

Merci Rodriguez

Government Administration, 101-500 employees

More than a year

4.0
October 2024

“great tool”

Pros

With this tool the classes events and overall atmosphere were all really enjoyable and made the experience feel lively and welcoming.

Cons

Not a con but need some improvements like hotel itself could use some work both inside and outside and it was disappointing that there was no water or coffee available.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

KB

Kendall Baker

Human Resources, 500+ employees

Less than a year

4.0
October 2024

“Knowledgeable instructors and flexible schedule”

Pros

Training schedule was very accommodating which made it convenient to attend. The instructors running the sessions were extremely knowledgeable and delivered the material really well.

Cons

Many of the sessions were focused on public safety and that is not really clear until you actually arrive.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8