Total 506 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

21%

3

Stars

5%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CD

christie D.

Mid Market, 101-500 employees

5.0
May 2023

The first system i actually love!

Pros

This tool really comes in handy across multiple areas of my work. I appreciate how simple it is to use.

Cons

This is actually the first work system I've genuinely enjoyed using. I have no cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KK

Kate K.

Enterprise, 500+ employees

5.0
May 2023

user friendly and great support

Pros

UI looks great and is really easy to use which has helped me become more involved in managing my own payroll stuff. Their customer support team is excellent too and they always get back to us quickly whenever we have questions.

Cons

I honestly can't think of any real downsides to this system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
May 2023

Saves time from manual work

Pros

Paycom has really streamlined our payroll process and saved us tons of time. We were stuck using spreadsheets before but now everything runs automatically without the manual work.

Cons

I Haven't really discovered any downsides yet. There's a helpful support section that addresses most questions I've had.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NS

Nicole S.

Mid Market, 101-500 employees

5.0
May 2023

A flexible system with great service

Pros

I've been really impressed with how solid this platform is for handling HR and payroll needs. The implementation team went above and beyond to help us get everything set up properly and they've maintained excellent communication throughout the entire process. Their service quality has been outstanding.

Cons

NO CONS. The implementation team has been incredibly helpful in explaining all the features we signed up for and they're always there when we need assistance with questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TT

Teresa T.

Enterprise, 101-500 employees

5.0
May 2023

User friendly with helpful support

Pros

Its very user friendly. Their support team has been fantastic and always quick to respond and genuinely helpful whenever I've reached out.

Cons

Finding some minor areas where it could be enhanced would make the experience even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CF

Christine F.

Enterprise, 500+ employees

5.0
May 2023

Makes payroll easy

Pros

I really appreciate how simple payroll processing becomes once you get everything set up initially. After that first setup, running payrol is easy and the whole process just flows smoothly.

Cons

Hard to pinpoint any real issues whenever I have questions, my service rep is just an email or call away, plus their help system is always there for quick answers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10