christie D.
Mid Market, 101-500 employees
“The first system i actually love!”
Pros
This tool really comes in handy across multiple areas of my work. I appreciate how simple it is to use.
Cons
This is actually the first work system I've genuinely enjoyed using. I have no cons to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kate K.
Enterprise, 500+ employees
“user friendly and great support”
Pros
UI looks great and is really easy to use which has helped me become more involved in managing my own payroll stuff. Their customer support team is excellent too and they always get back to us quickly whenever we have questions.
Cons
I honestly can't think of any real downsides to this system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“Saves time from manual work”
Pros
Paycom has really streamlined our payroll process and saved us tons of time. We were stuck using spreadsheets before but now everything runs automatically without the manual work.
Cons
I Haven't really discovered any downsides yet. There's a helpful support section that addresses most questions I've had.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole S.
Mid Market, 101-500 employees
“A flexible system with great service”
Pros
I've been really impressed with how solid this platform is for handling HR and payroll needs. The implementation team went above and beyond to help us get everything set up properly and they've maintained excellent communication throughout the entire process. Their service quality has been outstanding.
Cons
NO CONS. The implementation team has been incredibly helpful in explaining all the features we signed up for and they're always there when we need assistance with questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teresa T.
Enterprise, 101-500 employees
“User friendly with helpful support”
Pros
Its very user friendly. Their support team has been fantastic and always quick to respond and genuinely helpful whenever I've reached out.
Cons
Finding some minor areas where it could be enhanced would make the experience even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christine F.
Enterprise, 500+ employees
“Makes payroll easy”
Pros
I really appreciate how simple payroll processing becomes once you get everything set up initially. After that first setup, running payrol is easy and the whole process just flows smoothly.
Cons
Hard to pinpoint any real issues whenever I have questions, my service rep is just an email or call away, plus their help system is always there for quick answers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10