softwarePaycom Reviews
50 Reviews
Overall Rating
4.6
50 Reviews
Rating Distribution
5
(38)
4
(7)
3
(3)
2
(2)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
50 Reviews
Rating Distribution
5
(38)
4
(7)
3
(3)
2
(2)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Paycom - Review
Paycom - Review
Pros
The HR module is easy to navigate and communicates effectively.
Cons
When it comes to direct deposit checks I couldn't find any options for pre notes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Michael
Executive Office, 500+ employees
More than a year
Jan 01, 2024
One Stop Shop
One Stop Shop
Pros
The interface is straightforward, and it incorporates all the necessary HR components for a business. It covers onboarding, background checks, performance management, benefits, payroll, and more. There are dedicated experts available to assist with any questions.
Cons
The messaging system for employees definitely needs an update. The format feels outdated and lacks the use of links and photos. It should be revamped. Additionally, the response time from Paycom specialists can sometimes take 12 business days. It seems like there's a high turnover rate for specialists, as we get a new one assigned to our account every 6 months or so. It would be better if there was one bundled price for all the features instead of having to pay more for each new feature we want to add.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ayla
Non-Profit Organization Management, 101-500 employees
More than a year
Jan 01, 2024
Payroll is no longer Dreaded!
Payroll is no longer Dreaded!
Pros
I appreciate that Paycom tracks every aspect comprehensively. It prioritizes compliance, not just for themselves but also for their clients. They provide collaborative support and ensure that even if your dedicated representative is unavailable, someone on their team is knowledgeable about your account and can assist you.
Cons
I can't really think of anything negative. In the beginning, it might seem overwhelming if you're not very tech savvy, and the system is quite comprehensive. However, they guide you step by step through the process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aareon
Mental Health Care, 51-100 employees
Less than 6 months
Jan 01, 2024
Paycom Survey
Paycom Survey
Pros
Employees have the ability to self manage all aspects of payroll effortlessly.
Cons
Sometimes it can get a bit complex when you're trying to do something specific that you've never done before.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Will
Food & Beverages, 51-100 employees
Less than 6 months
Jan 01, 2024
User Friendly and Efficient
User Friendly and Efficient
Pros
Paycom is an excellent application. Personally, I prefer using the mobile app over the website, although both are great. What I particularly like about Paycom is how user friendly and easily navigable the application is. I have never encountered any issues.
Cons
Occasionally, it's challenging to confirm if your punch has been submitted. It has only happened to me a few times. Usually, a popup notification confirms the punch, but there were a few instances when this didn't happen.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Riley
Hospitality, 51-100 employees
More than a year
Jan 01, 2024
Not really a fan of recent update (or is it just my company?)
Not really a fan of recent update (or is it just my company?)
Pros
The system covers all the necessary tabs/functions for employees to complete HR processes.
Cons
The recent update that allows you to clock in and out and transfer shifts in real time requires some practice to navigate. Editing the time is only possible in the read only timesheet, which I find inconvenient since it requires manager approval. It would be better if we could edit the time directly, although I understand this practice helps with audits and accurate time reporting.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Yi-Tzu
E-Learning, 500+ employees
Less than a year
Jan 01, 2024
Easy to use and great features
Easy to use and great features
Pros
We appreciate being able to handle onboarding entirely within the system, eliminating the need for manual data entry and saving us a significant amount of time. Additionally, employees have the convenience of submitting missed punches and vacation requests directly through the system.
Cons
Setting up the vacation accrual policy was a bit tricky to achieve the way we wanted it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nick
Recreational Facilities and Services, 51-100 employees
Less than 6 months
Jan 01, 2024
Payday paycom
Payday paycom
Pros
It's simple to use and straightforward to correct accidental clocking errors or make adjustments independently.
Cons
I honestly didn't encounter any issues. Paycom is incredibly easy to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deonna
Health Wellness and Fitness, 101-500 employees
Less than a year
Jan 01, 2024
The smartest decision for a better HR
The smartest decision for a better HR
Pros
The wealth of information available to our employees now, compared to our previous provider, is remarkable. It feels like the curtain has been lifted, granting access to their time and attendance, pay, and other relevant details. The customer service is exceptional, and they promptly address any inquiries we have. The integration of Paycom was smoother than we anticipated, thanks to the assistance of our transition team. We consistently achieve a 98% Direct Data Exchange rate, which has significantly reduced the HR department's workload. The features offered are far superior to our previous system, and we've discovered that Paycom integrates with almost all the benefits we offer, further streamlining our processes. The app and website are incredibly user friendly, and the multilanguage feature is outstanding.
Cons
There's nothing we didn't like about Paycom.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Automotive, 101-500 employees
Less than 6 months
Jan 01, 2024
Great Platform
Great Platform
Pros
The reporting functionality is exceptional and effortless to use.
Cons
The training wasn't specifically defined as training but rather as system configuration. Unfortunately, there was no testing environment.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Melisa
Building Materials, 101-500 employees
Less than 6 months
Jan 01, 2024
The easy way to manage and view your paycheck and schedule
The easy way to manage and view your paycheck and schedule
Pros
It's easy and hassle free to view and manage my paycheck and work schedule from home or on the go.
Cons
I had no dislikes about this product.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Brandon
Food Production, 500+ employees
Less than a year
Jan 01, 2024
Tribal review of Paycom
Tribal review of Paycom
Pros
The system's functionality is extensive! It covers recruiting and onboarding tools, integrated background checks, I9 forms, and garnishment administration. These were previously manual processes before Paycom.
Cons
Finding certain features can be a bit confusing. I'm not a fan of the position management either; it's very perplexing to me.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Jen
Hospital & Health Care, 51-100 employees
Less than 6 months
Jan 01, 2024
Pricey but worth it
Pricey but worth it
Pros
The new Beti feature is fantastic as it encourages employees to take responsibility for ensuring the accuracy of their timecards and timely submission.
Cons
The annual cost is the aspect I like least about this system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Education Management, 51-100 employees
More than a year
Dec 01, 2023
Great overall employee/employer portal
Great overall employee/employer portal
Pros
The setup process for education and training materials and documents is simple. Payroll handling is excellent. Document and training tracking is impressive. The paycheck approval feature is really cool. It's very employee friendly.
Cons
It would be great if we had the ability to create and send surveys and have more detailed reporting on them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Hospital & Health Care, 51-100 employees
Less than a year
Dec 01, 2023
Transition to Transformation
Transition to Transformation
Pros
The system is intuitive, easy to use, and covers most of our compliance requirements. We are extremely satisfied with the end to end Performance Management process we have built, which significantly enhances the employee experience.
Cons
We experienced a bumpy transition from our Sales Executive, to the implementation technical team. It could have been handled more effectively. Promises were made, but working with the implementation team could have been smoother if there had been a proper transition step. This was a misstep on others part and caused some friction on our end, resulting in a delay in implementation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Walter
Financial Services, 51-100 employees
Less than 6 months
Dec 01, 2023
Paycom Review
Paycom Review
Pros
Paycom conveniently consolidates multiple platforms into one, making administration and the employee experience more streamlined.
Cons
Managing positions and expenses with a credit card can be more cumbersome than necessary.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Laine
Medical Practice, 51-100 employees
Less than a year
Dec 01, 2023
Paycom is great for managing payroll and time tracking all in one place.
Paycom is great for managing payroll and time tracking all in one place.
Pros
I love how Paycom simplifies tasks and makes payroll processing effortless.
Cons
I wish the reporting features were more customizable to suit our specific needs.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Victoria
Automotive, 11-50 employees
Less than a year
Dec 01, 2023
Paycome review
Paycome review
Pros
Payments are consistently received on time without any delays.
Cons
It's nearly impossible to reach their customer service.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shola
Financial Services, 500+ employees
Less than a year
Dec 01, 2023
Paycom makes managing my payroll and HR tasks a breeze. It's a real time-saver!
Paycom makes managing my payroll and HR tasks a breeze. It's a real time-saver!
Pros
I adore the easy interface and the ability to access it from anywhere.
Cons
Sometimes the system can be a bit sluggish, and I wish the reporting features could be more personalized.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Alicia
Automotive, 11-50 employees
Less than a year
Dec 01, 2023
Paycom makes it easy to track my hours and request time off, all in one place.
Paycom makes it easy to track my hours and request time off, all in one place.
Pros
The user friendly interface is fantastic, and I appreciate how quickly I can access my pay stubs and tax information.
Cons
I wish the mobile app offered more features and had a more intuitive navigation system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Adolfo
Automotive, 11-50 employees
More than a year
Dec 01, 2023
Great app for small businesses for payroll
Great app for small businesses for payroll
Pros
Navigating the system was easy, and training the staff was never an issue.
Cons
It would have been helpful to have more time clock features or shortcuts to fix time clock errors (e.g., copy and paste). We no longer use Paycom, so I'm not familiar with the most recent version. I believe it was more expensive for the business, which is why they decided to switch to another provider.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Consumer Services, 101-500 employees
More than a year
Dec 01, 2023
Great Payroll App
Great Payroll App
Pros
The fact that I can handle all my payroll needs in one place is fantastic. From reviewing and authorizing my paycheck to completing company and tax forms, everything is in one program. It's incredibly simple easy to use.
Cons
I have no complaints about this program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carol
Information Technology and Services, 51-100 employees
Less than a year
Dec 01, 2023
Easy to use across an organization
Easy to use across an organization
Pros
The GUI is incredibly intuitive and user friendly. We are highly satisfied with it in all aspects.
Cons
While it's quite intuitive, there are times when it takes a few minutes to understand why something was done a certain way. But once I figure out the reasoning, it makes sense.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Non-Profit Organization Management, 500+ employees
More than a year
Dec 01, 2023
Paycom keeps me in the loop
Paycom keeps me in the loop
Pros
I have a comprehensive view of my work and hours and can easily make changes if needed.
Cons
I'm not sure if any changes occur when I update my tax information. I had to do it over the phone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
N/A, 1-10 employees
Less than a year
Dec 01, 2023
Paycom makes payroll, time and attendance a snap
Paycom makes payroll, time and attendance a snap
Pros
The ability to use the mobile app as both an employee and a manager is fantastic!
Cons
Entering timecards isn't as quick as it was in our previous system.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 51-100 employees
Less than a year
Nov 01, 2023
Paycom is Great
Paycom is Great
Pros
It's a breeze to use and understand, even for beginners like me. I can effortlessly view and modify my timesheet from the comfort of my home.
Cons
I face issues with the location feature when clocking in or out frequently. To rectify it, I have to capture screenshots of my time and make adjustments later at home, which creates unnecessary hassle.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tabitha
Health Wellness and Fitness, 500+ employees
Less than a year
Nov 01, 2023
Paycom is great for Managers on the GO!
Paycom is great for Managers on the GO!
Pros
We're thrilled that our managers can easily clock in/out using their phones, no matter where they're working from. It's especially convenient when they have shifts at multiple locations.
Cons
Our only concern is the need to trust our employees not to misuse the ability to clock in and out on their phones or steal time. Fortunately, we haven't encountered this issue so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikayla
Real Estate, 51-100 employees
Less than a year
Nov 01, 2023
Paycom is great!
Paycom is great!
Pros
I appreciate how user friendly and efficient it is to process payroll for our company. Since it's online, I can access it from anywhere, whether I'm at work, home, or dealing with an emergency.
Cons
I genuinely have nothing negative to say about Paycom. I am completely satisfied with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Entertainment, 51-100 employees
Less than a year
Nov 01, 2023
Works well with little to no issues
Works well with little to no issues
Pros
Not only can it be accessed on computers, but it's also available on all employee mobile devices. Employees have access to all their payroll documents. The ability to complete and store onboarding documents, trainings, time management, paystubs, tax papers, and more at their fingertips saves time and improves productivity.
Cons
There are some struggles with updating time punch change requests on both employee and supervisor screens. There can be a delay, leading to overcorrections. It also takes a considerable amount of time for employees to access the Paycom time clock after the login screen, resulting in late clock ins or clock outs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Health Wellness and Fitness, 51-100 employees
Less than a year
Nov 01, 2023
Ny favorite
Ny favorite
Pros
This app is my absolute favorite for tracking employee information and times!
Cons
I can confidently say that I love everything about Paycom. I have never experienced any issues with it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Felicia
Health Wellness and Fitness, 500+ employees
Less than a year
Nov 01, 2023
The Crescent
The Crescent
Pros
I absolutely loved using the app to clock in and out and even for managing sick time.
Cons
I cannot think of anything that I disliked about Paycom. It was an excellent experience overall.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keiarra
Hospital & Health Care, 51-100 employees
Less than a year
Nov 01, 2023
Great!!
Great!!
Pros
For our small company, it provided all the necessary features to keep us organized.
Cons
As an admin user, the software offers extensive capabilities, but even as a regular user, it is still great.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Justin
Accounting, 11-50 employees
Less than a year
Nov 01, 2023
Much nicer payroll than ny old software
Much nicer payroll than ny old software
Pros
Reviewing my weekly time, approving time, and requesting time off is a breeze.
Cons
I have no complaints about Paycom. It is far better than the previous software I used.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Jarrett
Market Research, 500+ employees
More than a year
Nov 01, 2023
Highly Efficient Payroll Software
Highly Efficient Payroll Software
Pros
Paycom is incredibly user friendly and easy to navigate. Its simple to track and manage leave accruals and receive reminders for missing punches, editing punches, and approving payroll. Setting up direct deposit and making changes is a piece of cake.
Cons
Some of the reminder emails sent to managers can be redundant.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriel
Libraries, 101-500 employees
Less than a year
Nov 01, 2023
Paycom the easiest digital punch in and out
Paycom the easiest digital punch in and out
Pros
Simplicity is key, and this app nails it.
Cons
Occasionally, the approval process automatically selects all the days, which can be inconvenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
Less than 6 months
Nov 01, 2023
Decent Program
Decent Program
Pros
One of my previous employers used this for payroll and I found it fairly easy to use.
Cons
Obtaining pay stubs used to be a hassle if they were required.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Katie
Consumer Goods, 500+ employees
Less than a year
Nov 01, 2023
Simple and easy way to clock in/out
Simple and easy way to clock in/out
Pros
I love how quick and straightforward it is to clock in and out for shifts.
Cons
I find everything about Paycom to be simple and fantastic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Health Wellness and Fitness, 11-50 employees
Less than 6 months
Nov 01, 2023
Awesome Payroll Application
Awesome Payroll Application
Pros
It's so easy to use and navigate, both for me and my employees.
Cons
I haven't encountered any frequent issues with Paycom.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hector
Staffing and Recruiting, 51-100 employees
N/A
Nov 01, 2023
Paycom User Friendly
Paycom User Friendly
Pros
Monitoring employees and updating statuses is a breeze.
Cons
The scheduling part of the program could be more user friendly and easier to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Transportation/Trucking/Railroad, 101-500 employees
More than a year
Nov 01, 2023
Very convenient and handy
Very convenient and handy
Pros
I can easily check my schedule each week and access my paycheck information.
Cons
I appreciate all the features offered by Paycom. It is an excellent platform to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Hospital & Health Care, 1-10 employees
Less than a year
Nov 01, 2023
Paycom is a Wonderful Tool for HR
Paycom is a Wonderful Tool for HR
Pros
I appreciate the ease of use with Paycom. The app allows me to update my timecard and review time off requests effortlessly. I also like the ability to see the upcoming paycheck once it's posted. Employee reviews are a breeze with Paycom.
Cons
I am not a fan of how difficult it is to update the timecard in Paycom. Sometimes, I have to delete the entire timecard and start over when there is an update needed, which is not an appreciated function.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Amy
Banking, 51-100 employees
More than a year
Oct 01, 2023
Time clock of the Future
Time clock of the Future
Pros
The app's simplicity is fantastic. It's straightforward and incredibly user friendly.
Cons
Finding issues with the Paycom app is challenging because it is extremely easy to use, never crashes, and provides a straightforward experience.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Shane
Sporting Goods, 1-10 employees
Less than 6 months
Oct 01, 2023
A complete emplyer-employe tool
A complete emplyer-employe tool
Pros
It offers access to clock in/out, timesheet management, PTO requests, and even courses to enhance team capabilities.
Cons
Navigating the application can become complicated, as finding the right options can be confusing due to similar sounding menus that offer similar functionalities. Additionally, even after completing the courses, sometimes they do not provide the checkmark, and you have to retake them.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
10
Eddy
Automotive, 500+ employees
Less than a year
Oct 01, 2023
Beware of Cost and other claims
Beware of Cost and other claims
Pros
The mobile app is great as well as the reporting features in general.
Cons
We were charged incorrect fees, and the salespeople did not provide a thorough explanation of the billing process. It felt very opaque.
Ease of use
5
Value for money
3
Customer Support
3
Functionality
7
James
Consumer Services, 101-500 employees
Less than a year
Oct 01, 2023
Paycome
Paycome
Pros
I liked that they issued a debit card for easy access to funds.
Cons
I had a flawless experience using Paycom. No issues whatsoever.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Norma
Real Estate, 51-100 employees
Less than a year
Oct 01, 2023
Go Through a Staffing Agency Instead!!
Go Through a Staffing Agency Instead!!
Pros
Compared to other software programs it can be more cost effective.
Cons
Once I was sold on the product and paid the fees, the "consultant" disappeared, leaving me to figure out the complex accounting system on my own. Additional assistance was available for extra fees, but the software itself was not user friendly. I would not recommend Paycom. During the paperwork processing after payment, I received frequent communication from the consultant, who assured me they would be my direct contact for assistance. However, without notice, I was switched to another consultant who was only focused on pressuring me to add more services, displaying abrupt and callous behavior. After declining to increase my monthly payments, I was left to figure everything out independently, which defeats the purpose of paying for a software with payroll processing and management.
Ease of use
4
Value for money
3
Customer Support
5
Functionality
5
Shamika
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
Oct 01, 2023
Great HR resource and management system
Great HR resource and management system
Pros
Employee performance reviews, time tracking, and customer service are all included.
Cons
Generating reports can be complicated, and it can be challenging to find or customize the specific report I need.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Matthew
Non-Profit Organization Management, 51-100 employees
More than a year
Oct 01, 2023
When nobody else would help..
When nobody else would help..
Pros
Unfortunately, I started adulting a bit later in life, and my credit history has a few blemishes, making it challenging to find a company that would give me a chance. Thankfully, Paycom was there for me and treated me exceptionally well. Every team member I interacted with was wonderful and took the time to teach me about every feature of the service, guiding me through different scenarios and thoroughly explaining everything I needed to know and more. I would highly recommend this service to anyone!
Cons
The only thing that could make this app even easier to use is a simpler payment method. Instead of having to send a wire transfer every week, I attempted to provide my bank with the "draw down" information. Unfortunately, not all banks are compatible with that method. I had to settle for adding a wire transfer feature to my online banking, which incurs additional expenses, albeit less than the total of four monthly wires. I believe Paycom should offer the option to use my account and routing information or even my business account debit card information for payments, rather than obligating users to go through the intricate process of the "Draw Down" (which most bankers are unaware of) or having to visit the bank every week, incurring an extra $25 for a wire transfer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Construction, 1-10 employees
Less than 6 months
Oct 01, 2023
None at this time. Satisfed
None at this time. Satisfed
Pros
It has all the features I need. This is my third implementation with a different company.
Cons
I have been impressed with all of Paycom's products, and I do not have a least favorite.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Geree
Entertainment, 500+ employees
More than a year
Oct 01, 2023
Paycom optimizes human resources in one place
Paycom optimizes human resources in one place
Pros
The interface is user friendly, which benefits both administrators and workers. The system is intuitive and guides users through various stages. It provides a single program that manages the entire employee lifecycle, from hiring to retirement. This eliminates the need for multiple systems, which can lead to inconsistencies and errors in information. This feature is particularly admirable and has significantly reduced our workload. Employees can manage their personal information, benefits, attendance and time enrollment, reducing the need for additional personnel resources and empowering them.
Cons
The mobile version lacks the same capabilities as the desktop version. It is also more costly compared to other personnel and resource management methods. The level of customization, especially in reporting, is minimal. The transition to a new method could be challenging, as I experienced difficulties during the implementation stage, particularly with data transmission.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Josue
Industrial Automation, 500+ employees
Less than a year
Oct 01, 2023
Filters
Paycom - Review
Paycom - Review
Pros
The HR module is easy to navigate and communicates effectively.
Cons
When it comes to direct deposit checks I couldn't find any options for pre notes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Michael
Executive Office, 500+ employees
More than a year
Jan 01, 2024
One Stop Shop
One Stop Shop
Pros
The interface is straightforward, and it incorporates all the necessary HR components for a business. It covers onboarding, background checks, performance management, benefits, payroll, and more. There are dedicated experts available to assist with any questions.
Cons
The messaging system for employees definitely needs an update. The format feels outdated and lacks the use of links and photos. It should be revamped. Additionally, the response time from Paycom specialists can sometimes take 12 business days. It seems like there's a high turnover rate for specialists, as we get a new one assigned to our account every 6 months or so. It would be better if there was one bundled price for all the features instead of having to pay more for each new feature we want to add.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ayla
Non-Profit Organization Management, 101-500 employees
More than a year
Jan 01, 2024
Payroll is no longer Dreaded!
Payroll is no longer Dreaded!
Pros
I appreciate that Paycom tracks every aspect comprehensively. It prioritizes compliance, not just for themselves but also for their clients. They provide collaborative support and ensure that even if your dedicated representative is unavailable, someone on their team is knowledgeable about your account and can assist you.
Cons
I can't really think of anything negative. In the beginning, it might seem overwhelming if you're not very tech savvy, and the system is quite comprehensive. However, they guide you step by step through the process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aareon
Mental Health Care, 51-100 employees
Less than 6 months
Jan 01, 2024
Paycom Survey
Paycom Survey
Pros
Employees have the ability to self manage all aspects of payroll effortlessly.
Cons
Sometimes it can get a bit complex when you're trying to do something specific that you've never done before.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Will
Food & Beverages, 51-100 employees
Less than 6 months
Jan 01, 2024
User Friendly and Efficient
User Friendly and Efficient
Pros
Paycom is an excellent application. Personally, I prefer using the mobile app over the website, although both are great. What I particularly like about Paycom is how user friendly and easily navigable the application is. I have never encountered any issues.
Cons
Occasionally, it's challenging to confirm if your punch has been submitted. It has only happened to me a few times. Usually, a popup notification confirms the punch, but there were a few instances when this didn't happen.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Riley
Hospitality, 51-100 employees
More than a year
Jan 01, 2024
Not really a fan of recent update (or is it just my company?)
Not really a fan of recent update (or is it just my company?)
Pros
The system covers all the necessary tabs/functions for employees to complete HR processes.
Cons
The recent update that allows you to clock in and out and transfer shifts in real time requires some practice to navigate. Editing the time is only possible in the read only timesheet, which I find inconvenient since it requires manager approval. It would be better if we could edit the time directly, although I understand this practice helps with audits and accurate time reporting.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Yi-Tzu
E-Learning, 500+ employees
Less than a year
Jan 01, 2024
Easy to use and great features
Easy to use and great features
Pros
We appreciate being able to handle onboarding entirely within the system, eliminating the need for manual data entry and saving us a significant amount of time. Additionally, employees have the convenience of submitting missed punches and vacation requests directly through the system.
Cons
Setting up the vacation accrual policy was a bit tricky to achieve the way we wanted it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nick
Recreational Facilities and Services, 51-100 employees
Less than 6 months
Jan 01, 2024
Payday paycom
Payday paycom
Pros
It's simple to use and straightforward to correct accidental clocking errors or make adjustments independently.
Cons
I honestly didn't encounter any issues. Paycom is incredibly easy to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deonna
Health Wellness and Fitness, 101-500 employees
Less than a year
Jan 01, 2024
The smartest decision for a better HR
The smartest decision for a better HR
Pros
The wealth of information available to our employees now, compared to our previous provider, is remarkable. It feels like the curtain has been lifted, granting access to their time and attendance, pay, and other relevant details. The customer service is exceptional, and they promptly address any inquiries we have. The integration of Paycom was smoother than we anticipated, thanks to the assistance of our transition team. We consistently achieve a 98% Direct Data Exchange rate, which has significantly reduced the HR department's workload. The features offered are far superior to our previous system, and we've discovered that Paycom integrates with almost all the benefits we offer, further streamlining our processes. The app and website are incredibly user friendly, and the multilanguage feature is outstanding.
Cons
There's nothing we didn't like about Paycom.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Automotive, 101-500 employees
Less than 6 months
Jan 01, 2024
Great Platform
Great Platform
Pros
The reporting functionality is exceptional and effortless to use.
Cons
The training wasn't specifically defined as training but rather as system configuration. Unfortunately, there was no testing environment.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Melisa
Building Materials, 101-500 employees
Less than 6 months
Jan 01, 2024
The easy way to manage and view your paycheck and schedule
The easy way to manage and view your paycheck and schedule
Pros
It's easy and hassle free to view and manage my paycheck and work schedule from home or on the go.
Cons
I had no dislikes about this product.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Brandon
Food Production, 500+ employees
Less than a year
Jan 01, 2024
Tribal review of Paycom
Tribal review of Paycom
Pros
The system's functionality is extensive! It covers recruiting and onboarding tools, integrated background checks, I9 forms, and garnishment administration. These were previously manual processes before Paycom.
Cons
Finding certain features can be a bit confusing. I'm not a fan of the position management either; it's very perplexing to me.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Jen
Hospital & Health Care, 51-100 employees
Less than 6 months
Jan 01, 2024
Pricey but worth it
Pricey but worth it
Pros
The new Beti feature is fantastic as it encourages employees to take responsibility for ensuring the accuracy of their timecards and timely submission.
Cons
The annual cost is the aspect I like least about this system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Education Management, 51-100 employees
More than a year
Dec 01, 2023
Great overall employee/employer portal
Great overall employee/employer portal
Pros
The setup process for education and training materials and documents is simple. Payroll handling is excellent. Document and training tracking is impressive. The paycheck approval feature is really cool. It's very employee friendly.
Cons
It would be great if we had the ability to create and send surveys and have more detailed reporting on them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Hospital & Health Care, 51-100 employees
Less than a year
Dec 01, 2023
Transition to Transformation
Transition to Transformation
Pros
The system is intuitive, easy to use, and covers most of our compliance requirements. We are extremely satisfied with the end to end Performance Management process we have built, which significantly enhances the employee experience.
Cons
We experienced a bumpy transition from our Sales Executive, to the implementation technical team. It could have been handled more effectively. Promises were made, but working with the implementation team could have been smoother if there had been a proper transition step. This was a misstep on others part and caused some friction on our end, resulting in a delay in implementation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Walter
Financial Services, 51-100 employees
Less than 6 months
Dec 01, 2023
Paycom Review
Paycom Review
Pros
Paycom conveniently consolidates multiple platforms into one, making administration and the employee experience more streamlined.
Cons
Managing positions and expenses with a credit card can be more cumbersome than necessary.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Laine
Medical Practice, 51-100 employees
Less than a year
Dec 01, 2023
Paycom is great for managing payroll and time tracking all in one place.
Paycom is great for managing payroll and time tracking all in one place.
Pros
I love how Paycom simplifies tasks and makes payroll processing effortless.
Cons
I wish the reporting features were more customizable to suit our specific needs.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Victoria
Automotive, 11-50 employees
Less than a year
Dec 01, 2023
Paycome review
Paycome review
Pros
Payments are consistently received on time without any delays.
Cons
It's nearly impossible to reach their customer service.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shola
Financial Services, 500+ employees
Less than a year
Dec 01, 2023
Paycom makes managing my payroll and HR tasks a breeze. It's a real time-saver!
Paycom makes managing my payroll and HR tasks a breeze. It's a real time-saver!
Pros
I adore the easy interface and the ability to access it from anywhere.
Cons
Sometimes the system can be a bit sluggish, and I wish the reporting features could be more personalized.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Alicia
Automotive, 11-50 employees
Less than a year
Dec 01, 2023
Paycom makes it easy to track my hours and request time off, all in one place.
Paycom makes it easy to track my hours and request time off, all in one place.
Pros
The user friendly interface is fantastic, and I appreciate how quickly I can access my pay stubs and tax information.
Cons
I wish the mobile app offered more features and had a more intuitive navigation system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Adolfo
Automotive, 11-50 employees
More than a year
Dec 01, 2023
Great app for small businesses for payroll
Great app for small businesses for payroll
Pros
Navigating the system was easy, and training the staff was never an issue.
Cons
It would have been helpful to have more time clock features or shortcuts to fix time clock errors (e.g., copy and paste). We no longer use Paycom, so I'm not familiar with the most recent version. I believe it was more expensive for the business, which is why they decided to switch to another provider.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Consumer Services, 101-500 employees
More than a year
Dec 01, 2023
Great Payroll App
Great Payroll App
Pros
The fact that I can handle all my payroll needs in one place is fantastic. From reviewing and authorizing my paycheck to completing company and tax forms, everything is in one program. It's incredibly simple easy to use.
Cons
I have no complaints about this program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carol
Information Technology and Services, 51-100 employees
Less than a year
Dec 01, 2023
Easy to use across an organization
Easy to use across an organization
Pros
The GUI is incredibly intuitive and user friendly. We are highly satisfied with it in all aspects.
Cons
While it's quite intuitive, there are times when it takes a few minutes to understand why something was done a certain way. But once I figure out the reasoning, it makes sense.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Non-Profit Organization Management, 500+ employees
More than a year
Dec 01, 2023
Paycom keeps me in the loop
Paycom keeps me in the loop
Pros
I have a comprehensive view of my work and hours and can easily make changes if needed.
Cons
I'm not sure if any changes occur when I update my tax information. I had to do it over the phone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
N/A, 1-10 employees
Less than a year
Dec 01, 2023
Paycom makes payroll, time and attendance a snap
Paycom makes payroll, time and attendance a snap
Pros
The ability to use the mobile app as both an employee and a manager is fantastic!
Cons
Entering timecards isn't as quick as it was in our previous system.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 51-100 employees
Less than a year
Nov 01, 2023
Paycom is Great
Paycom is Great
Pros
It's a breeze to use and understand, even for beginners like me. I can effortlessly view and modify my timesheet from the comfort of my home.
Cons
I face issues with the location feature when clocking in or out frequently. To rectify it, I have to capture screenshots of my time and make adjustments later at home, which creates unnecessary hassle.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tabitha
Health Wellness and Fitness, 500+ employees
Less than a year
Nov 01, 2023
Paycom is great for Managers on the GO!
Paycom is great for Managers on the GO!
Pros
We're thrilled that our managers can easily clock in/out using their phones, no matter where they're working from. It's especially convenient when they have shifts at multiple locations.
Cons
Our only concern is the need to trust our employees not to misuse the ability to clock in and out on their phones or steal time. Fortunately, we haven't encountered this issue so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikayla
Real Estate, 51-100 employees
Less than a year
Nov 01, 2023
Paycom is great!
Paycom is great!
Pros
I appreciate how user friendly and efficient it is to process payroll for our company. Since it's online, I can access it from anywhere, whether I'm at work, home, or dealing with an emergency.
Cons
I genuinely have nothing negative to say about Paycom. I am completely satisfied with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Entertainment, 51-100 employees
Less than a year
Nov 01, 2023
Works well with little to no issues
Works well with little to no issues
Pros
Not only can it be accessed on computers, but it's also available on all employee mobile devices. Employees have access to all their payroll documents. The ability to complete and store onboarding documents, trainings, time management, paystubs, tax papers, and more at their fingertips saves time and improves productivity.
Cons
There are some struggles with updating time punch change requests on both employee and supervisor screens. There can be a delay, leading to overcorrections. It also takes a considerable amount of time for employees to access the Paycom time clock after the login screen, resulting in late clock ins or clock outs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Health Wellness and Fitness, 51-100 employees
Less than a year
Nov 01, 2023
Ny favorite
Ny favorite
Pros
This app is my absolute favorite for tracking employee information and times!
Cons
I can confidently say that I love everything about Paycom. I have never experienced any issues with it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Felicia
Health Wellness and Fitness, 500+ employees
Less than a year
Nov 01, 2023
The Crescent
The Crescent
Pros
I absolutely loved using the app to clock in and out and even for managing sick time.
Cons
I cannot think of anything that I disliked about Paycom. It was an excellent experience overall.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keiarra
Hospital & Health Care, 51-100 employees
Less than a year
Nov 01, 2023
Great!!
Great!!
Pros
For our small company, it provided all the necessary features to keep us organized.
Cons
As an admin user, the software offers extensive capabilities, but even as a regular user, it is still great.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Justin
Accounting, 11-50 employees
Less than a year
Nov 01, 2023
Much nicer payroll than ny old software
Much nicer payroll than ny old software
Pros
Reviewing my weekly time, approving time, and requesting time off is a breeze.
Cons
I have no complaints about Paycom. It is far better than the previous software I used.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Jarrett
Market Research, 500+ employees
More than a year
Nov 01, 2023
Highly Efficient Payroll Software
Highly Efficient Payroll Software
Pros
Paycom is incredibly user friendly and easy to navigate. Its simple to track and manage leave accruals and receive reminders for missing punches, editing punches, and approving payroll. Setting up direct deposit and making changes is a piece of cake.
Cons
Some of the reminder emails sent to managers can be redundant.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriel
Libraries, 101-500 employees
Less than a year
Nov 01, 2023
Paycom the easiest digital punch in and out
Paycom the easiest digital punch in and out
Pros
Simplicity is key, and this app nails it.
Cons
Occasionally, the approval process automatically selects all the days, which can be inconvenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
Less than 6 months
Nov 01, 2023
Decent Program
Decent Program
Pros
One of my previous employers used this for payroll and I found it fairly easy to use.
Cons
Obtaining pay stubs used to be a hassle if they were required.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Katie
Consumer Goods, 500+ employees
Less than a year
Nov 01, 2023
Simple and easy way to clock in/out
Simple and easy way to clock in/out
Pros
I love how quick and straightforward it is to clock in and out for shifts.
Cons
I find everything about Paycom to be simple and fantastic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Health Wellness and Fitness, 11-50 employees
Less than 6 months
Nov 01, 2023
Awesome Payroll Application
Awesome Payroll Application
Pros
It's so easy to use and navigate, both for me and my employees.
Cons
I haven't encountered any frequent issues with Paycom.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hector
Staffing and Recruiting, 51-100 employees
N/A
Nov 01, 2023
Paycom User Friendly
Paycom User Friendly
Pros
Monitoring employees and updating statuses is a breeze.
Cons
The scheduling part of the program could be more user friendly and easier to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Transportation/Trucking/Railroad, 101-500 employees
More than a year
Nov 01, 2023
Very convenient and handy
Very convenient and handy
Pros
I can easily check my schedule each week and access my paycheck information.
Cons
I appreciate all the features offered by Paycom. It is an excellent platform to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Hospital & Health Care, 1-10 employees
Less than a year
Nov 01, 2023
Paycom is a Wonderful Tool for HR
Paycom is a Wonderful Tool for HR
Pros
I appreciate the ease of use with Paycom. The app allows me to update my timecard and review time off requests effortlessly. I also like the ability to see the upcoming paycheck once it's posted. Employee reviews are a breeze with Paycom.
Cons
I am not a fan of how difficult it is to update the timecard in Paycom. Sometimes, I have to delete the entire timecard and start over when there is an update needed, which is not an appreciated function.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Amy
Banking, 51-100 employees
More than a year
Oct 01, 2023
Time clock of the Future
Time clock of the Future
Pros
The app's simplicity is fantastic. It's straightforward and incredibly user friendly.
Cons
Finding issues with the Paycom app is challenging because it is extremely easy to use, never crashes, and provides a straightforward experience.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Shane
Sporting Goods, 1-10 employees
Less than 6 months
Oct 01, 2023
A complete emplyer-employe tool
A complete emplyer-employe tool
Pros
It offers access to clock in/out, timesheet management, PTO requests, and even courses to enhance team capabilities.
Cons
Navigating the application can become complicated, as finding the right options can be confusing due to similar sounding menus that offer similar functionalities. Additionally, even after completing the courses, sometimes they do not provide the checkmark, and you have to retake them.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
10
Eddy
Automotive, 500+ employees
Less than a year
Oct 01, 2023
Beware of Cost and other claims
Beware of Cost and other claims
Pros
The mobile app is great as well as the reporting features in general.
Cons
We were charged incorrect fees, and the salespeople did not provide a thorough explanation of the billing process. It felt very opaque.
Ease of use
5
Value for money
3
Customer Support
3
Functionality
7
James
Consumer Services, 101-500 employees
Less than a year
Oct 01, 2023
Paycome
Paycome
Pros
I liked that they issued a debit card for easy access to funds.
Cons
I had a flawless experience using Paycom. No issues whatsoever.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Norma
Real Estate, 51-100 employees
Less than a year
Oct 01, 2023
Go Through a Staffing Agency Instead!!
Go Through a Staffing Agency Instead!!
Pros
Compared to other software programs it can be more cost effective.
Cons
Once I was sold on the product and paid the fees, the "consultant" disappeared, leaving me to figure out the complex accounting system on my own. Additional assistance was available for extra fees, but the software itself was not user friendly. I would not recommend Paycom. During the paperwork processing after payment, I received frequent communication from the consultant, who assured me they would be my direct contact for assistance. However, without notice, I was switched to another consultant who was only focused on pressuring me to add more services, displaying abrupt and callous behavior. After declining to increase my monthly payments, I was left to figure everything out independently, which defeats the purpose of paying for a software with payroll processing and management.
Ease of use
4
Value for money
3
Customer Support
5
Functionality
5
Shamika
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
Oct 01, 2023
Great HR resource and management system
Great HR resource and management system
Pros
Employee performance reviews, time tracking, and customer service are all included.
Cons
Generating reports can be complicated, and it can be challenging to find or customize the specific report I need.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Matthew
Non-Profit Organization Management, 51-100 employees
More than a year
Oct 01, 2023
When nobody else would help..
When nobody else would help..
Pros
Unfortunately, I started adulting a bit later in life, and my credit history has a few blemishes, making it challenging to find a company that would give me a chance. Thankfully, Paycom was there for me and treated me exceptionally well. Every team member I interacted with was wonderful and took the time to teach me about every feature of the service, guiding me through different scenarios and thoroughly explaining everything I needed to know and more. I would highly recommend this service to anyone!
Cons
The only thing that could make this app even easier to use is a simpler payment method. Instead of having to send a wire transfer every week, I attempted to provide my bank with the "draw down" information. Unfortunately, not all banks are compatible with that method. I had to settle for adding a wire transfer feature to my online banking, which incurs additional expenses, albeit less than the total of four monthly wires. I believe Paycom should offer the option to use my account and routing information or even my business account debit card information for payments, rather than obligating users to go through the intricate process of the "Draw Down" (which most bankers are unaware of) or having to visit the bank every week, incurring an extra $25 for a wire transfer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Construction, 1-10 employees
Less than 6 months
Oct 01, 2023
None at this time. Satisfed
None at this time. Satisfed
Pros
It has all the features I need. This is my third implementation with a different company.
Cons
I have been impressed with all of Paycom's products, and I do not have a least favorite.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Geree
Entertainment, 500+ employees
More than a year
Oct 01, 2023
Paycom optimizes human resources in one place
Paycom optimizes human resources in one place
Pros
The interface is user friendly, which benefits both administrators and workers. The system is intuitive and guides users through various stages. It provides a single program that manages the entire employee lifecycle, from hiring to retirement. This eliminates the need for multiple systems, which can lead to inconsistencies and errors in information. This feature is particularly admirable and has significantly reduced our workload. Employees can manage their personal information, benefits, attendance and time enrollment, reducing the need for additional personnel resources and empowering them.
Cons
The mobile version lacks the same capabilities as the desktop version. It is also more costly compared to other personnel and resource management methods. The level of customization, especially in reporting, is minimal. The transition to a new method could be challenging, as I experienced difficulties during the implementation stage, particularly with data transmission.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Josue
Industrial Automation, 500+ employees
Less than a year
Oct 01, 2023