Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Paycom Specifications
- Employee Information Management
- Recruitment and Applicant Tracking
- Performance Management
- Attendance and Time Tracking
Paycom Features
IWant™
IWant is an AI engine within Paycom that uses data stored in a single employee database to deliver responses to user queries. It is accessible on both mobile and desktop. It works the same way for a new hire checking a PTO balance and a manager pulling clocked-in status across a team, since it pulls from data already entered systemwide.
Payroll
Paycom’s payroll processing covers tax calculations, direct deposits, and check printing, with an option called Paycom Pay. It issues employee checks from Paycom's own bank account rather than the employer's. Because checks clear against Paycom's account, the client's team is not the one tracking down a stale, lost, or stolen check, and any check left uncashed after 180 days is automatically refunded.
Talent Acquisition
Once a candidate accepts an offer, Paycom's talent acquisition tools carry their application data into onboarding. It covers tax statuses, beneficiaries, and other new-hire details. Rejection messages, completion notifications, and offer letters are automated through the same process. This cuts down on the handoff gap between recruiting and the rest of an employee's record, where information often gets typed in twice.
Talent Management
Paycom's talent management tools help HR teams track employee performance and development while preparing internal talent for future roles. Performance reviews can be auto-assigned alongside relevant training, while succession plans map potential candidates and readiness timelines. Certification tracking also flags expired credentials before they create staffing or compliance issues.
HR Management
The platform brings payroll, workforce analytics, and HR compliance data into the same reporting environment. Recurring reports on payroll, compensation, or compliance can be scheduled instead of pulled manually each time, while analytics update against current workforce data rather than a periodic export. ACA and COBRA tracking run alongside these reports that helps flag eligibility and enrollment issues as they come up.
Time And Labor Management
When employees make changes to their punches, request time off, swap shifts, or confirm attendance, Paycom sends those updates to managers automatically. Managers don't have to keep checking for pending items manually. Labor allocation ties each punch to a job, role, or location, so labor costs sort themselves by category. Legislative changes to overtime rules update within the system automatically by state, regardless of how many locations a company operates in.
Employee Self-Service Portal
Paycom Employee Self-Service feature enables employees to access and manage their personal information, view pay stubs, request time off, and enroll in benefits without HR assistance. It allows employees to handle various HR-related tasks independently. This keeps HR out of routine data-entry requests.
Beti® – Employee-Driven Payroll
Beti pulls employee and payroll data into a paycheck preview, then flags potential errors for employees to review before payroll is submitted. Employees can check their pay, identify any issues, and make corrections before the final payroll run.
Compensation Budgeting
This tool brings compensation planning into one place, using performance ratings and merit matrices to calculate proposed raises and bonuses. HR teams can review compensation changes, manage budgets, and assess pay equity across employees before finalizing adjustments.
Position Management
This feature helps tie job titles, salary ranges, and other position details to specific roles rather than individual employees. HR teams can create and maintain positions, assign employees to them, and manage changes as roles evolve across departments.
Pros And Cons of Paycom
Pros
Paycheck breakdowns make deductions easier to understand
Mobile clock-ins make time tracking convenient
Unified employee data cuts duplicate data entry
Simple navigation makes information quick to find
The software can be customized for different business needs
Cons
Custom reports can require extra Excel work
Mobile app lacks some admin controls
Time clock setup can be cumbersome on iPads
Paycom Reviews
Total 506 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars21%
3
Stars5%
2
Stars1%
1
Stars2%
Share your experience
JPerry
Retail, 101-500 employees
More than a year
“Excellent!”
Pros
So easy to work with and getting used to it takes barely any time!
Cons
Nothing bad to mention!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anna
Construction, 101-500 employees
More than a year
“Love the customer support”
Pros
Outstanding customer service!
Cons
No problems came up during my time of use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jordan
Retail, 101-500 employees
More than a year
“I use it a lot”
Pros
I use the ATS most frequently and it is great!
Cons
It has some customizable features that aren't really that helpful and other areas (like performance management) where it would make sense to have customizable features but there aren't any currently.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Frequently Asked Questions
What language does Paycom support?
Paycom supports around 20 languages, including English, Dutch, French, and German, among others.
What other apps does Paycom integrate with?
Paycom integrates job postings with major boards, including Indeed, LinkedIn, Glassdoor, SimplyHired, and Resume.com.
Does Paycom have a mobile app?
Yes, Paycom offers a mobile app.
What types of pricing plans does Paycom offer?
Paycom offers custom pricing plans to users, depending on their needs. Get in touch with us for a custom Paycom pricing estimate.
Who are the typical users of Paycom?
Typical users of Paycom include professionals working in the education, hospitality, and healthcare sectors.
Does Paycom offer an API?
Yes, Paycom offers an API.
What level of support does Paycom offer?
Paycom supports its users through a comprehensive knowledge base, FAQs, and phone.
Can businesses manage their own payroll with Paycom?
Yes. Paycom lets organizations run their own payroll through the platform. Employee-driven verification tools give staff a chance to review payroll information before submission. This can limit the need to rely on third-party payroll provider.
What functions are available in the Paycom mobile app?
The Paycom mobile app lets employees view pay stubs, submit time-off requests, and update personal information. These functions give staff access to common HR tasks from their mobile devices. Headquartered in Oklahoma City, Paycom ensures these tools are available anytime, anywhere.

