Last Updated Jan 29, 2026

Key Takeaways

Generated from the text of customer reviews

Paycom is a cloud-based human capital management software used by HR and payroll teams across industries such as retail, healthcare, and finance. Users consistently highlight payroll accuracy and ease of use as strengths, while occasional system glitches are repeatedly mentioned as concerns. Recently, Paycom introduced IWant, which is its command-driven AI engine.

Our Verdict

Paycom is a reliable option for organizations seeking streamlined payroll and HR oversight. It fits teams managing complex compliance requirements and distributed workforces, where accuracy and employee self-service are priorities. Pricing is often seen as high for smaller firms but offers long-term value at scale. We recommend Paycom for growing enterprises needing centralized workforce management.

Get A Firsthand Look At Software
Watch Free Demo

Overall Rating

Based on 502 users reviews

4.6

Rating Distribution

Positive

91%

Neutral

7%

Negative

2%

Starting Price
Custom

Pros And Cons of Paycom

Pros

  • Offers automated payroll, reducing admin work and errors

  • Single database streamlines HR tasks and compliance

  • The software can be customized for different business needs

Cons

  • System errors disrupt setup, PTO accruals, and taxes

  • LMS module is clunky, reducing training efficiency

Frequently Asked Questions

Paycom supports around 20 languages, including English, Dutch, French, and more.

Paycom integrates job postings with major boards, including Indeed, LinkedIn, Glassdoor, SimplyHired, and Resume.com.

Yes, Paycom offers a mobile app.

Paycom offers custom pricing plans to users, depending on their needs. Get in touch with us for a custom Paycom pricing estimate.

Typical users of Paycom include professionals working in the education, hospitality, and healthcare sectors.

Yes, Paycom offers an API.

Paycom supports its users through a comprehensive knowledge base.

Yes. Paycom enables organizations to run their own payroll directly within the platform. Hence reducing reliance on third parties and ensuring greater accuracy through employee-driven verification tools.

The Paycom mobile app allows employees to access pay stubs, submit time off requests, and update personal information. Headquartered in Oklahoma City, Paycom ensures these tools are available anytime, anywhere.