Paycom

Paycom - Review

Pros

The HR module is easy to navigate and communicates effectively.

Cons

When it comes to direct deposit checks I couldn't find any options for pre notes.

One Stop Shop

Pros

The interface is straightforward, and it incorporates all the necessary HR components for a business. It covers onboarding, background checks, performance management, benefits, payroll, and more. There are dedicated experts available to assist with any questions.

Cons

The messaging system for employees definitely needs an update. The format feels outdated and lacks the use of links and photos. It should be revamped. Additionally, the response time from Paycom specialists can sometimes take 12 business days. It seems like there's a high turnover rate for specialists, as we get a new one assigned to our account every 6 months or so. It would be better if there was one bundled price for all the features instead of having to pay more for each new feature we want to add.

Payroll is no longer Dreaded!

Pros

I appreciate that Paycom tracks every aspect comprehensively. It prioritizes compliance, not just for themselves but also for their clients. They provide collaborative support and ensure that even if your dedicated representative is unavailable, someone on their team is knowledgeable about your account and can assist you.

Cons

I can't really think of anything negative. In the beginning, it might seem overwhelming if you're not very tech savvy, and the system is quite comprehensive. However, they guide you step by step through the process.

Paycom Survey

Pros

Employees have the ability to self manage all aspects of payroll effortlessly.

Cons

Sometimes it can get a bit complex when you're trying to do something specific that you've never done before.

User Friendly and Efficient

Pros

Paycom is an excellent application. Personally, I prefer using the mobile app over the website, although both are great. What I particularly like about Paycom is how user friendly and easily navigable the application is. I have never encountered any issues.

Cons

Occasionally, it's challenging to confirm if your punch has been submitted. It has only happened to me a few times. Usually, a popup notification confirms the punch, but there were a few instances when this didn't happen.

Not really a fan of recent update (or is it just my company?)

Pros

The system covers all the necessary tabs/functions for employees to complete HR processes.

Cons

The recent update that allows you to clock in and out and transfer shifts in real time requires some practice to navigate. Editing the time is only possible in the read only timesheet, which I find inconvenient since it requires manager approval. It would be better if we could edit the time directly, although I understand this practice helps with audits and accurate time reporting.

Easy to use and great features

Pros

We appreciate being able to handle onboarding entirely within the system, eliminating the need for manual data entry and saving us a significant amount of time. Additionally, employees have the convenience of submitting missed punches and vacation requests directly through the system.

Cons

Setting up the vacation accrual policy was a bit tricky to achieve the way we wanted it.

Payday paycom

Pros

It's simple to use and straightforward to correct accidental clocking errors or make adjustments independently.

Cons

I honestly didn't encounter any issues. Paycom is incredibly easy to navigate.

The smartest decision for a better HR

Pros

The wealth of information available to our employees now, compared to our previous provider, is remarkable. It feels like the curtain has been lifted, granting access to their time and attendance, pay, and other relevant details. The customer service is exceptional, and they promptly address any inquiries we have. The integration of Paycom was smoother than we anticipated, thanks to the assistance of our transition team. We consistently achieve a 98% Direct Data Exchange rate, which has significantly reduced the HR department's workload. The features offered are far superior to our previous system, and we've discovered that Paycom integrates with almost all the benefits we offer, further streamlining our processes. The app and website are incredibly user friendly, and the multilanguage feature is outstanding.

Cons

There's nothing we didn't like about Paycom.

Great Platform

Pros

The reporting functionality is exceptional and effortless to use.

Cons

The training wasn't specifically defined as training but rather as system configuration. Unfortunately, there was no testing environment.