Last Updated Dec 24, 2025

Key Takeaways

Generated from the text of customer reviews

Paycom is a cloud-based human capital management software used by HR and payroll teams across industries such as retail, healthcare, and finance. Users consistently highlight payroll accuracy and ease of use as strengths, while occasional system glitches are repeatedly mentioned as concerns. Recently, Paycom introduced IWant, which is its command-driven AI engine.

Our Verdict

Paycom is a reliable option for organizations seeking streamlined payroll and HR oversight. It fits teams managing complex compliance requirements and distributed workforces, where accuracy and employee self-service are priorities. Pricing is often seen as high for smaller firms but offers long-term value at scale. We recommend Paycom for growing enterprises needing centralized workforce management.

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Overall Rating

Based on 442 users reviews

4.5

Rating Distribution

Positive

91%

Neutral

7%

Negative

3%

Starting Price
Custom

Pros And Cons of Paycom

Pros

  • Offers automated payroll, reducing admin work and errors

  • Single database streamlines HR tasks and compliance

  • The software can be customized for different business needs

Cons

  • System errors disrupt setup, PTO accruals, and taxes

  • LMS module is clunky, reducing training efficiency

Frequently Asked Questions

The software primarily supports the English language.

The vendor has not provided any specific details regarding its software’s third-party integration.

Yes, Paycom supports mobile devices through its dedicated mobile app.

Paycom offers custom pricing based on a business's specific needs. Contact us right away to get a personalized Paycom pricing quote.

The typical users of Paycom include small-sized to large businesses across various industries, including finance, healthcare, education, manufacturing, and more.

The software offers multiple levels of support, including customer support via phone and email, as well as training resources and a knowledge base to assist with any issues.