Paylocity Reviews

“Easy for workers to naviagte”

Pros

my employees find the system easy to use and can navigate the site's features without needing my assistance. I also like the messaging tools that help me stay connected with my team.

Cons

I feel like accessing pay stubs could be made easier as this is the feature my employees use the most.

“Love the clock in and out feature”

Pros

I loved how easy it was to clock in and out. It gave me quick access to important tax info, my pay and hours. Overall I am really happy with this software.

Cons

To be honest I cannot think of a single thing I dislike. I have not had any issues and it's always worked well for me.

“allows multiple integrations”

Pros

We love the numerous integrations available which make payroll much easier. We have just signed up for HR edge and are looking forward to learning more about the product.

Cons

sometimes it is hard to get in touch with a representative but when you do, they are helpful and willing to find the answers you need.

“web features not fully available on mobile”

Pros

I really like the scheduling feature. We started using it five months ago and it has helped our team stay more connected and track everyone's hours in one place.

Cons

One thing I don't like is how some features are available on the web browser but not on the app. It's inconvenient especially for direct deposit. most of our team members do not have laptops and only use their phones at work.

“many options but can be hard to find”

Pros

I'm still getting familiar with all the different ways you can store and track info in here, but it's nice to have so many choices

Cons

With so many features, it is not always easy to immediately find what I am looking for. But I think it's just a matter of getting used to it.

“a one stop shop but a lil confusing”

Pros

Paylocity really simplifies things by bringing everything together. Instead of switching between different programs for HR, payroll and hiring, it's all right there in a single platform.

Cons

There is a lot to navigate in it. I never received formal training so I often find it challenging to locate specific items.

“great price and easy payroll”

Pros

You really get a lot for the price. They've made the payroll process much easier, and it's cut down the time it takes me to get it done significantly.

Cons

I feel like the job postings to Indeed don't get much engagement. The reporting system changed and it took me some time to figure it out.

“appreciate the simple payment tracking”

Pros

Having payment tracking and direct messaging in one app is a game-changer. It's easier for employees to stay informed, and it cuts down on back-and-forth emails for us.

Cons

One thing I do not like is how outdated the app can seem at times and it can be slow for users. The overall design of the app could definitely be improved to make it more appealing.

“Convenient login but geofencing is unreliable”

Pros

I like being able to log in from either my phone or my desk. The organizational announcement thread is also a nice touch.

Cons

The geo-fence for mobile punches can be problematic. The range for clocking in and out changes often. We might be inside the building but still out of range to clock in or out.

“easy navigation & incredibly helpful support”

Pros

as an HR assistant working across departments, I love how easy it is to navigate employee profiles and set things up as a new company. We have learned a lot from Paylocity's support which has been incredibly helpful in customizing the system to our needs.

Cons

There have been some glitches with our reporting and Lms system. While it took some time to sort out, they helped us find alternative options to get what we needed.

“Not the best”

Pros

It works well for various HR tasks including tracking employee time, items and reviews. The basic timekeeping feature does its job effectively too.

Cons

Well they promised it would alert employees when it was time to take a lunch break based on when they clock in but in reality it does not do that.

“smooth to run payroll and benefits with it”

Pros

Running payroll and managing benefits is very easy. I also like how easily the software connects with other systems and how responsive their team members are.

Cons

There are a lot of add-ons available and as a small company, it would be really helpful to have more guidance and examples from other small businesses about which ones we should be using.

“Very simple tool”

Pros

It is very simple to navigate and find exactly what we need. We can easily sign in and out, make changes, access pay stubs, request time off and manage all your HR connections without any hassle.

Cons

everything is easy to use and there is nothing I dislike about it. some other apps do not allow for changes which makes this even better.

“powerful tool but let down by implementation team”

Pros

The good thing about this tool is having everything in one place. It manages our recruiting, performance, time tracking, and even recognition programs, which keeps our HR process streamlined.

Cons

Unfortunately, implementation process has been awful. We signed up for it back in september 2024 and we are still not fully set up. The account managers regularly cancel meetings with us and half the time, they don't even notify us beforehand. We have asked for new account managers twice but the same issues keep happening. There is a serious lack of communication or care. I have been extremely dissatisfied with the implementation team. When we finally get a response, they ghost us. It's been a terrible experience and they really needs to improve in this area.

“provides great reports”

Pros

I love how easy Paylocity is to use. It provides all the reports and data we need and is a simple way to track time.

Cons

sometimes it is hard to find certain reports but most of the time, it is very simple and I can find what I need with just a few clicks.

“Perfect for pay stubs and account info”

Pros

Being able to check my account balances anytime was a huge benefit. also having the ability to download and view my pay stubs was a nice feature.

Cons

This app was great to work with , it really had all the features you'd want and I found it helpful for just about every task

“lets you track time on the phone”

Pros

I liked being able to view my hours worked and past paycheck details. The ability to track time using an app instead of doing it manually in the office was really convenient.

Cons

It is frustrating to have to pick job categories every shift, especially with so many options to scroll through. I feel like it would be much better to choose from a few saved options that apply to me.

“good but not the right fit for us”

Pros

The best feature is how simple the system is to use. also it is no hassle to get started with it and the reporting options are excellent.

Cons

a major drawback is that it is not as customizable to fit our business model and customer service is not the best.

“Useful when it works, frustrating when it doesn't”

Pros

Well the ability to clock in and out directly from my phone is the best. I can do it as soon as I get to work without waiting for a computer to start up.

Cons

The location feature is not always accurate, so I cannot always rely on it when using the app on my phone. It also glitches sometimes and shows the wrong status like displaying a clock-in as a clock-out. The phone app and the website work differently which makes it confusing to switch between them. also finding tax forms is more challenging than it should be and several HR modules do not save properly, so they always show up as incomplete.

“combines everything we need”

Pros

I like that this software is an all-in-one platform that combines payroll, HR, benefits, time tracking, onboarding and talent management into one system. It reduces the need for multiple tools and is easy to navigate with its clean, modern design that works well for both HR teams and employees.

Cons

One downside to it is that it can be a bit overwhelming for new users. The system has many features and modules making it tough for some people to get the hang of it at first. additionally customer support can be inconsistent, with long wait times or difficulty reaching knowledgeable reps especially during busy periods.