Tyler
Insurance, 1-10 employees
more than a year
“The most innovative partner”
Pros
as per me Paylocity is the most innovative and adaptable Human Capital management partner available today. They truly stand out from the competition.
Cons
The only issue I have had to manage is that a few users reported disconnections between clock-in and clock-out actions on the mobile app. some of these might have been due to user error or misinterpreting the UI prompts. However we documented some instances and shared them with the team and it seems the issue is now fully resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Information Technology and services, 101-500 employees
Less than 6 months
“a powerful all-in-one tool”
Pros
It is an excellent tool for payroll management, learning management and employee time tracking all in one, setting up lessons is simple too and users can easily access training. I must say it out performs dedicated Lms solutions like Lessonly by far.
Cons
This tool's community forum is separate from our regular communication channels. It would be better if it could integrate with platforms like Teams or slack, so it's not another place we need to monitor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Law enforcement, 1-10 employees
Less than a year
“not the most intuitive but gets easier”
Pros
I feel like it is really easy to use for checking my pay stubs, submitting time-off requests and even updating my insurance benefits.
Cons
In the beginning I had to navigate the website to figure out where to find my time-off requests and pay stubs. It is not completely user-friendly but with time and practice, I was able to understand it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Callie
automotive, 51-100 employees
Less than 6 months
“minimized our tool stack significantly”
Pros
With it, we have significantly reduced the number of systems we use, streamlining the process for employees.
Cons
The lack of syncing between HR & Payroll and Time & attendance creates extra work.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
susan
automotive, 51-100 employees
Less than a year
“Unified system but a tricky layout”
Pros
I love that this software allowed us to merge our HRIs and payroll systems. It also integrates with our ATS, benefits admin portal and 401k.
Cons
Navigating the platform can be tricky, everything is kept in separate portals and I noticed it is not easy to access information from employee to employee.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
5
Functionality
6
Jeremiah
marketing and advertising, 51-100 employees
Less than a year
“easy to use for beginners”
Pros
The system is incredibly easy to use and the UI is so user friendly that even beginners can navigate its features with ease!
Cons
Well the desktop experience is sometimes buggy. I often had to log in incognito for the site to work properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristine
Law Practice, 51-100 employees
Less than a year
“my go-to log in & time off”
Pros
It is very user-friendly, simple to use and easily accessible. I can instantly track all my hours, paid time off and pay stubs.
Cons
I noticed it is hard to say what I dislike most because I really like the program. However, the one thing I do not like is that I cannot clock in and out using the mobile app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patti
Civil engineering, 101-500 employees
more than a year
“a letdown on the support side”
Pros
Paylocity HR & Payroll provides a great employee experience, is easy to navigate and is continually updated to stay ahead of the competition.
Cons
Customer service has been poor from an administrators perspective. There is no direct contact with different departments e.g Tax, Reporting, which leads to a lot of pass the message situations and wasted time. The dedicated customer service teams change frequently so it is hard to build a relationship, also it takes too long to make necessary software changes when issues arise.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
5
alex
Hospital & Health Care, 51-100 employees
Less than a year
“powerful system but sections don't connect well”
Pros
It is a powerful system that covers many different aspects of our company.
Cons
A slight annoyance is the lack of connection between different sections. You'll update something in one place, but then have to re-enter it somewhere else because they don't sync up
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Paul
Information Technology and services, 101-500 employees
more than a year
“Handy tools with a learning curve”
Pros
I find it really easy to use and all the essential tools are available right in the self-service portal. I also love that it automatically sends requests to managers and lets me track the progress of everything in real-time.
Cons
It takes some time to get used to as there is a lot of information. While there is a Tour you can take, most of it is learned through trial and error.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
David
medical Practice, 11-50 employees
more than a year
“Great for checking pay information online”
Pros
This is a software that allows employees to check their pay information online, which is a huge benefit
Cons
I noticed it can be a bit complicated to navigate the platform and find the information you need at first.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Hannah
marketing and advertising, 51-100 employees
Less than a year
“Dream tool for staff but a maze for reports”
Pros
It is an easy-to-use HR platform that handles most of our company's needs perfectly. Employees can quickly enroll in benefits and view their profiles and personal information without any hassle.
Cons
Payroll and running reports can be tricky. Their reports are not very user-friendly and it is difficult to choose the fields you need for the report. It does not have screen sharing or co-browsing features and their benefits are managed on a separate platform, which is a hassle.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
5
Functionality
6
stefanie
Construction, 51-100 employees
more than a year
“top-notch reports”
Pros
The system's reporting and custom report features are incredibly effective and the compensation module implementation and role management tools work really well for our team.
Cons
I wish they'd given us some advance notice before updating the performance module. The change itself might be fine, but being surprised by it wasn't great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
kristine
automotive, 11-50 employees
more than a year
“Really loved the experience”
Pros
tbh this tool is very easy for both employees and managers to use. I did not even need to get any training because it's that user-friendly.
Cons
I do not have many complaints but there were a couple of times when duplicate punches were hard to fix, so I just deleted them and re-punched for the day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
megan
Hospital & Health Care, 500+ employees
Less than a year
“simple but with occasional hiccups”
Pros
This program is very simple and easy to use especially for people with limited tech skills.
Cons
There were a few days when the program would not load which made it hard to view previous pay information.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
samantha
Veterinary, 1-10 employees
Less than a year
“good yet expensive than expected”
Pros
It is simple and self-explanatory which makes it easy for anyone to use.
Cons
The pricing was a bit higher than we were hoping to pay.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
7
andrea
Veterinary, 51-100 employees
Less than 6 months
“helps me stay in the loop”
Pros
Super easy to use, and it keeps me perfectly informed. I never feel out of the loop
Cons
um there is nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Travis
Building materials, 500+ employees
Less than 6 months
“smooth sailing until the signal drops”
Pros
The app is easy to navigate and I find it simple to understand how everything works.
Cons
What I like least is that when clocking in and out as it does not always register if there is a weak signal. You can miss the clock-in if the signal is not perfect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos
Warehousing, 500+ employees
more than a year
“A powerhouse for on-the-go needs”
Pros
Paylocity HR & Payroll is easy to use and it has everything I need on the go.
Cons
It is a bit difficult to pull the exact hourly pay information for daily reviews. However it provides a good breakdown on a weekly or cycle basis.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Jackie
medical Practice, 11-50 employees
Less than a year
“Payroll made quick but the app lags behind”
Pros
It is an easy to use payroll system that makes making adjustments simple and less time taking for us.
Cons
sometimes the app does not offer the same features as the full website.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9