Total 578 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

40%

3

Stars

9%

2

Stars

2%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Niharika

Banking, 51-100 employees

more than a year

5.0
March 2025

Packed with features, a bumpy setup

Pros

The interface is user-friendly and it offers great employee engagement tools like shout-outs and surveys. The mobile app is great too and it has strong payroll and compliance tracking, along with decent reporting flexibility.

Cons

The implementation and training process can be a bit rough. It can feel overwhelming with the number of features available. Customer support is also inconsistent and I feel like some areas of the UI still need improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

marty

Hospital & Health Care, 101-500 employees

more than a year

3.0
March 2025

runs like clockwork until updates hit

Pros

I can run payroll smoothly and generate reports without any issues.

Cons

at times updates make it harder to navigate through the menus.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

5

C

Coty

Health, Wellness and Fitness, 1-10 employees

Less than a year

3.0
March 2025

gets the job done but support is a struggle

Pros

It is useful for scheduling and meeting essential needs. also the app is simple and easy to use.

Cons

getting in touch with customer service can be difficult at times which annoys me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

S

sadie

Child Day Care services, 11-50 employees

Less than 6 months

4.0
March 2025

my paycheck info in my pocket

Pros

What I like most about it is the ability to easily access my paycheck information directly from the app.

Cons

The thing I liked least about it was how often the app would crash.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

M

madison

education management, 11-50 employees

Less than a year

4.0
March 2025

useful but password resets disrupt clock-ins

Pros

I think Paylocity is a fantastic management tool for companies and it is really helpful for employees to track timesheets, PTO, sick time, benefits and more.

Cons

Well I do not like how the software requires you to change your password so often. I'd prefer a different security measure. I have also had issues trying to clock in at work and being asked to change my password.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

D

Dustin

Hospitality, 51-100 employees

more than a year

5.0
March 2025

easy to navigate

Pros

It is very easy to navigate the app once you are logged in.

Cons

We are required to reset our password too frequently which is frustrating.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

R

ROBeRTa

medical Practice, 11-50 employees

Less than a year

5.0
March 2025

Works anywhere but keep an eye on your punches

Pros

The availability of both app and desktop versions is great especially since we have two office locations and sometimes need to switch between buildings.

Cons

It can glitch and not register your punches so you have to double-check yourself. However I noticed there is an option to add a punch if it does not register.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB

Chantel Blackman

Strongdor LLC, 1-10 employees

3.0
January 2025

Strong Integration but Lacks Internal Communication

Pros

The integration capabilities are solid, and it works well within our system.

Cons

It's not the easiest to use, and there's a frustrating lack of internal communication between integrations and different products.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

7

MB

Mario Bonacci

Serpentini Auto Group, 500+ employees

3.0
December 2024

It really helps

Pros

This software makes assigning learning modules to employees a breeze, streamlining the entire process and significantly improving our overall workflow. It helps keep everything organized and ensures that training is managed efficiently.

Cons

I feel like there is a lack of in-depth availability of course subjects.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

5

S

Stephanie

Human Resources, 11-50 employees

More than a year

5.0
April 2024

Good software with decent features

Pros

It's great to have all aspects of the employee experience centralized in one place.

Cons

Some functions are unnecessarily complex or difficult to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

V

Victoria

Education, 51-100 employees

More than a year

3.0
April 2024

It has been working fine

Pros

Both the UI and UX are excellent. The system is intuitive and enjoyable to navigate.

Cons

I can't complain. Throughout my five years in my current role, I've never encountered any issues with Paylocity.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

M

Megan

Environmental Services, 101-500 employees

More than a year

4.0
April 2024

A Llittle clunky but gets the job done

Pros

I appreciate how easy it was to learn and adapt to Paylocity especially since it's similar to another well known software. The journal entry section is another feature I like.

Cons

So far, I haven't encountered any drawbacks with Paylocity.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not specified, 101-500 employees

Less than 6 Months

5.0
April 2024

Very easy to use

Pros

What I appreciate most about Paylocity is the ability to chat with others easily. It makes communication quick and convenient. It realy helps to keep everyone connected and on the same page.

Cons

It's frustrating when I can't find a specific page, and I can't remove people from previous chats, cluttering my view with conversations I can't exit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Cindy

IT, 51-100 employees

More than a year

5.0
April 2024

Intuitive and userfriendly

Pros

The simplicity of features and interfaces, along with clear instructions, makes it easy to use.

Cons

The pricing plans lean towards the higher side, with competitors offering better rates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Michelle

Public Sector, 11-50 employees

2.0
April 2024

It does its work

Pros

Having a "Self Service Payroll" software for employees is incredibly convenient. Being able to monitor my paycheck, download tax forms like W2s during tax season, access my timesheet and request time off is fantastic. I appreciate the peer management feature, where birthdays and years of service are acknowledged. The fact that it's available on the Mobile App is a plus.

Cons

The constant password change requests are my least favorite aspect, although I understand it's for security reasons.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

5

A

Anonymous

Not specified, 51-100 employees

More than a year

5.0
March 2024

Overall an amazing software

Pros

The sign-up and log-in process was pretty straightforward and hassle free. Onboarding went smoothly without any complications.

Cons

The sign-up process initially posed some challenges, but it smoothed out once I managed to log in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

jim

Small Business, 101-500 employees

Less than a year

5.0
March 2024

It really makes onboarding easy

Pros

It's user-friendly with excellent reporting options.

Cons

Managing the Performance Review setup is not particularly straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cates

Hospitality, 101-500 employees

More than a year

5.0
February 2024

Made employee time tracking much easier

Pros

Many of my employees have commented on how easy the platform is to use and I agree. Setting up and administering new modules is particularly hassle-free, thanks to the great support team.

Cons

Sometimes, the abundance of options can be overwhelming. However, for larger companies, these additional options might be essential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not specified, 1-10 employees

More than a year

4.0
February 2024

Comprehensive solution

Pros

Navigating and finding pay stubs, tax forms and employee payroll information is easy.

Cons

I wish there was more customization available to hide features that aren't being used.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Michael

Healthcare, 500+ employees

More than a year

4.0
February 2024

Helped me a lot!

Pros

I used the Paylocity app to track my work hours daily and I found it incredibly easy to use.

Cons

I haven't come across any negative aspects of the app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8