Total 578 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

40%

3

Stars

9%

2

Stars

2%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not specified, 101-500 employees

More than a year

1.0
January 2024

Don't use it…

Pros

The visual appearance is professional and polished.

Cons

Everything else falls short. While the system appears functional on the surface, it lacks depth and substance.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

S

Suresh

Engineering, 51-100 employees

More than a year

5.0
January 2024

Really an amazing tool for payroll

Pros

Paylocity comes with a helpful employee database, payroll processing capabilities, time tracking and employee engagement features, they really simplifies most HR processes.

Cons

It has fulfilled all our intended needs and we have no regrets.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Matthew

Farming, 101-500 employees

More than a year

3.0
January 2024

System and convenient tool.

Pros

It's a straightforward system to use, with changes being linear and step-by-step, guiding you through the process.

Cons

Customer support was slow and our assigned representative changed frequently, leading to limited system knowledge. At last, we switched to another platform offering more robust features like scheduling.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

L

Linda

Accounting, 1-10 employees

Less than 6 Months

5.0
January 2024

Online sceduling made much easier

Pros

Using Paylocity for direct deposit and scheduling online was a valuable tool as an employee.

Cons

Difficulty retrieving end-of-year tax information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E

Ezechiel

Accounting, 11-50 employees

5.0
January 2024

An All round HR tool

Pros

Paylocity excels in human resource management. It offers great features at an affordable price, simplifying payroll processing, tax compliance and performance management.

Cons

Working with Paylocity has been incredibly smooth, with no obstacles encountered.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

M

Madilyn

Pharmaceutical, 500+ employees

More than a year

4.0
January 2024

It provides all features for payroll

Pros

Paylocity provides everything needed for payroll and tax forms. I've never encountered errors with compensation and I appreciate how the site visually breaks down paychecks.

Cons

The website's format could be better organized and more user-friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

T

Tirus

Real Estate, 51-100 employees

More than a year

5.0
January 2024

Excellent tool with amazing features

Pros

The customer service, IT support and tax reporting are all top notch.

Cons

No complaints!!!! the service has been reliable without any major issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

T

Tasha

Public Sector, 11-50 employees

Less than a year

5.0
December 2023

Amazing software with great sessions

Pros

I find the training sessions provided by Paylocity to be extremely valuable. They offer great insights and practical knowledge that really help improve our skills.

Cons

I feel some of Paylocity's training sessions seem repetitive, covering the same information repeatedly.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

10

Functionality

8

E

Eranda

Accounting, 51-100 employees

More than a year

5.0
December 2023

Great HR software

Pros

I appreciate its ability to track pay and title history, manage time, and handle PTO requests.

Cons

Perhaps the history of time off could be presented in a more intuitive manner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Carson

IT, 11-50 employees

More than a year

5.0
December 2023

Paylocity makes Payroll and employee management easy

Pros

Running payroll and setting up complicated payrolls is easy with Paylocity. Onboarding employees is smooth, and the reporting provides valuable insights for decision-making.

Cons

I haven't had any negative experiences with Paylocity. I do wish more of our employees would utilize the Paylocity app on their phones for tracking PTO and payments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jenny

Higher Education, 500+ employees

More than a year

5.0
December 2023

Digital Paychecks, Benefits, Time Off all in One Program

Pros

Paylocity serves all my HR needs comprehensively and is incredibly easy to navigate.

Cons

There's nothing about Paylocity that I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L

LISA

Healthcare, 1-10 employees

More than a year

4.0
December 2023

Does the job

Pros

Checking in and out is straightforward, with everything neatly organized. Although we didn't utilize them much, the community features are pretty cool.

Cons

Certain features weren't intuitive and took a considerable amount of time to grasp. Navigating through timesheets can sometimes be cumbersome.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

M

Melanie

Pharmaceutical, 11-50 employees

Less than 6 Months

5.0
December 2023

Excellent payroll software

Pros

It's easy to use and access information.

Cons

So far, there's nothing I dislike about Paylocity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

michelle

Automotive, 11-50 employees

Less than a year

4.0
December 2023

Was a great application at my job when i started very simple to use.

Pros

It's quite self-explanatory, easy to navigate, and delivers quick responses.

Cons

It was slightly expensive, and my company found it challenging to navigate from their perspective.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

K

Karthik

IT, 101-500 employees

Less than 6 Months

5.0
November 2023

Great SASS platform for HR admin

Pros

It's simple and straightforward, providing the necessary features for HR workflows.

Cons

The performance management feature could use some improvements.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

C

Cassondra

IT, 101-500 employees

More than a year

2.0
November 2023

Great for small to mid-size US organizations.

Pros

Paylocity was incredibly user-friendly and straightforward to set up after implementation.

Cons

Paylocity isn't suitable for managing teams in multiple countries because each entity is treated separately, without communication between them.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

5

Functionality

3

A

Anonymous

Not specified, 51-100 employees

More than a year

4.0
November 2023

Paylocity

Pros

Tracking my weekly work, submitting PTO requests, viewing tax documents, and clocking in and out via the app on my phone are all effortless tasks.

Cons

It freezes when trying to navigate to certain tabs and when attempting to clock back in from lunch. Also, the app on the phone sometimes won't allow access at all.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

M

Michelle

Nonprofits, 51-100 employees

More than a year

5.0
November 2023

Total tracking

Pros

I'm glad I can easily track my pay, paystubs, employee communication, and stay informed about important work-related matters.

Cons

Sometimes resetting my password feels like a hassle, but I understand the need for security with confidential information in my account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Ally

Healthcare, 500+ employees

More than a year

5.0
November 2023

REVIEW OF THE APP

Pros

The app's navigation is seamless, allowing me to access it both at work and at home.

Cons

I honestly can't think of anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 11-50 employees

More than a year

4.0
November 2023

Colorful Representation of Payroll

Pros

I appreciate the ease of comparing previous pay stubs and tracking transportation expenses.

Cons

Last time I checked (although this might have changed), I'd like to have a page that explains all the taxes and deductions, listing the pros and cons. Having it clearly spelled out somewhere would be convenient. Additionally, the new Paylocity app isn't as user-friendly as the website.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8