Paylocity Reviews

“Payroll Application”

Pros

It's intuitive, offering an all-in-one solution for payroll needs.

Cons

There's a glitch when running certain reports...

“Paylocity User”

Pros

The app is straightforward to use, and I like the convenience of accessing it quickly on my phone.

Cons

I wish the punch option on the home page would reflect my current punch status accurately, but that's not always the case. Sometimes, it says "clock in" when I'm already clocked in, leading to accidental submissions of the wrong punch. I can always go back and correct it, but it'd be great not to have to take that extra step.

“Paylocity Review 2023”

Pros

Paylocity proves to be a highly accurate, reliable, and user-friendly employee application.

Cons

The timing of direct deposits can be inconsistent.

“Paylocity is a monstrosity”

Pros

I enjoyed the feature allowing me to update my direct deposit details in real time.

Cons

I dislike the lack of a detailed breakdown for clocking in and out.

“Usefull easy payroll system”

Pros

It's excellent for all payroll functions and services you might need.

Cons

It could be more intuitive, especially concerning the reporting aspect.

“Great Deployment Team, Ok Product”

Pros

There's an abundance of features compared to our previous system, which was limited to QuickBooks Timesheets. Paylocity offers numerous functions, especially beneficial for larger companies requiring HR management assets.

Cons

It feels excessive for the size of our company. Although the Paylocity team was great and assisted us in setting up the platform, it's just more than we need right now. Unfortunately, switching back to QuickBooks mid-tax year isn't feasible.

“Payroll and Benefits”

Pros

I find it effortless not only to use Paylocity but also to update bank accounts and other personal information. The process of signing up for and locating benefits is also straightforward.

Cons

From a user perspective, I have no complaints because Paylocity fulfills all my needs. It performs as expected.

“Positive reviews”

Pros

The platform allows for a comprehensive review of pay, benefits, and tax information.

Cons

It was somewhat challenging to navigate when attempting to update tax information.

“Paylocity lets you see YOUR HR info!”

Pros

I appreciate the accessibility of features such as timekeeping, W-2 and tax information, wages, time off requests, and daily punches, all accessible at each employee's leisure. The timekeeping features are specific to wifi (IP) addresses, allowing employees to clock in/out from their own devices on wifi.

Cons

My biggest gripe with Paylocity is how it rounds punches up or down depending on the minute. Let the minutes count for what they are. Additionally, the app leaves much to be desired.

“Hospitality / Country Club Review”

Pros

Paylocity offers some fantastic features, including payroll imports for one-off charges and reimbursements. Additionally, they provide a preview payroll register for multiple people to review before transmission.

Cons

Initially, we had a dedicated contact person at Paylocity who was familiar with our needs from HR to accounting. However, the turnover in this role seems frequent now, leading to a loss of familiarity and comfort.

“Support Team always there for me”

Pros

Their support team is always there to help me work through any issues I run into.

Cons

The Performance module feels pretty complex since we're still getting used to it.

“Helpful training videos”

Pros

It's simple to use and when I get stuck on something, those training videos are helpful with their step-by-step walkthroughs. Plus having that chat support option is super convenient. I can get quick help without having to make phone calls.

Cons

Even though the chat support is convenient, sometimes the representatives don't know how to handle more complex issues which ends up wasting my time when I'm trying to get answers.

“centralized solution”

Pros

What I like most is having everything in one place. It is quite easy to use overall.

Cons

The scheduling feature is really difficult for our nursing staff to use effectively.

“attractive interface”

Pros

The interface is very attractive with a sleek, modern look and I really appreciate how well-designed the different modules are.

Cons

Support could be faster when you need assistance.

“user-friendly system”

Pros

It is quite user-friendly and I find all the reporting features useful for my daily tasks.

Cons

Phone support is great but when I email customer service it takes forever to hear back from them.

“Great work by R&D team”

Pros

It's interface feels really natural and looks great. The R&D team keeps everything current with what we actually need in our work environment.

Cons

Customer service sometimes falls short and not having one dedicated contact person for all our service needs can be frustrating.

“Customer service never disappoints”

Pros

Customer service has been outstanding whenever I've needed help. Getting through to someone is quick with little to no wait time and they've consistently answered all my questions thoroughly.

Cons

I honestly can't think of any major complaints about this platform. Everything is laid out clearly with simple language that even newcomers can grasp easily. The help resources are really useful and moving through the different sections feels logical.

“appreciate the knowledge base”

Pros

Knowledge base really comes in handy whenever I need help or want to brush up on tasks I don't do very often.

Cons

Logging in can be pretty slow sometimes which gets frustrating.

“automates all processes”

Pros

The customer support here really stands out compared to other vendors I've worked with before. This platform can automate pretty much every HR process you need.

Cons

The system is quite powerful which means it takes quite a while to master all its features and capabilities. Also when searching the Help menu, you really need to use specific terminology.

“slow responses from the support team”

Pros

Reporting features are solid and I really appreciate the learning library they've included. The advanced checks functionality works well and the payroll process runs smoothly overall.

Cons

Support team response times could be better and the implementation process felt longer than expected