Paylocity Reviews

“Cooperative staff”

Pros

Customer support team has been really cooperative whenever I've reached out.

Cons

I honestly can't think of anything negative to say about it.

“wide range of features”

Pros

It offers an impressive range of HR tools that cover pretty much everything I need. What I really appreciate is how simple it is. You don't need a manual to figure things out. They're also constantly innovating and staying ahead of industry trends, which gives me confidence we're using something that won't become outdated.

Cons

Occasionally run into annoying system bugs, though they get resolved pretty quickly.

“So many useful modules”

Pros

Appreciate having all the different modules in one place including recruiting, onboarding, benefits, tax handling and payroll processing. Makes managing HR tasks much more convenient.

Cons

Nothing really bothers me about this platform.

“no issues faced”

Pros

In my experience, it is a very userfriendly software.

Cons

There are no drawbacks.

“Easy to get started with”

Pros

My team picked up on it really quickly and the training process was easy for everyone.

Cons

Setting up new HR team members can be pretty tricky once you've got everything configured initially

“support team takes forever to respond”

Pros

Training assignments are super easy and checking timecard information is really simple too.

Cons

Support response times can be pretty slow when you run into problems and need help from their team.

“Great tool ! Support could be improved..”

Pros

This tool is really user-friendly and there's nothing complicated about it.

Cons

Customer service could be more responsive when I have urgent questions that need immediate answers.

“some updates needed”

Pros

The recruitment and onboarding sections are so easy to use.

Cons

The time tracking, labor management and payroll features could really use some updates. There's not much flexibility when it comes to customizing things to fit your specific needs.

“feels easy to use”

Pros

Really appreciate how natural it feels. Being able to reset employee passwords myself instead of having to call support every time is a huge time-saver.

Cons

Haven't quite adjusted to the updated employee demographics interface yet. It's taking some time to get comfortable with the new layout.

“Can check everything on the go”

Pros

Love the mobile app. It makes handling HR tasks super convenient no matter where I am. Being able to quickly check my payslips and approve leave requests on the go has been a game changer for my workflow.

Cons

The initial setup was pretty tricky particularly when moving our data over from our previous system. You really have to be careful to make sure everything transfers correctly. A smoother onboarding experience would definitely help.

“accessible staff”

Pros

The staff here is accessible and knowledgeable. Whenever I reach out they actually have the answers I'm looking for which is refreshing after dealing with other payroll companies.

Cons

Initially finding the right report for my PPP forgiveness was a bit of a hunt through the reports menu. Since I switched payroll providers halfway through my PPP loan period, the standard report just didn't cut it for what I needed.

“Third-party integrations need improvement”

Pros

I really enjoy using this platform because it makes handling payroll and benefits so much simpler. The tax management features work incredibly well and I can always count on them. Being able to access everything from my phone is a huge plus especially when I need to check timesheets on the go.

Cons

Third-party integrations can be hit or miss. Sometimes they work perfectly, other times there's friction between different systems that makes data flow choppy.

“great reporting feature”

Pros

Nice reporting feature. I can generate whatever reports I need for payroll compliance and regulations without any problems.

Cons

Connecting to Sage 50 accounting has been a real headache. The integration just doesn't work smoothly and causes constant sync issues.

“Better service needed”

Pros

I appreciate how they're constantly working to make the employer portal better and more user-friendly.

Cons

Service quality from our main contact and other managers could definitely be better.

“Easy for all skill levels but lacks industry focus”

Pros

I find it really user-friendly regardless of everyone's technical background or experience level on our team.

Cons

The system isn't quite as industry-focused as our organization needs it to be.

“customized based on the user”

Pros

So easy to use. Since we're a staffing firm, we use this for both our internal team and external workers and it customizes itself depending on who's logged in.

Cons

Sometimes I struggle to locate specific documents on the site. They can be buried pretty deep.

“Amazing platform for onboarding”

Pros

Makes bringing new employees up to speed incredibly smooth.

Cons

The expense reimbursement features are pretty limited. It would be great if managers could submit expenses for there employees instead of having to make them do it themselves.

“impressed with the HR features”

Pros

I love how simple it is to view all payroll information at a glance and the HR features are really impressive

Cons

Mobile app could be more user-friendly but other than that everything else is fantastic.

“Detailed HR solution”

Pros

The comprehensive payroll and HR capabilities really set this apart for me. Having everything integrated in one platform from payroll processing to time tracking and benefits has made our operations so much smoother and more efficient.

Cons

The sheer number of features can feel overwhelming when you're just starting out. It definitely takes time and patience to get comfortable with everything and really tap into what this tool can do.

“reports should be in one place”

Pros

I can quickly extract exactly the data I need with all the right parameters set up perfectly.

Cons

Sometimes I need to hunt around different sections to find the report I'm looking for. Would be more convenient if everything was centralized in one spot.