Paylocity Reviews

“Gives employees more control

Pros

The onboarding process really stands out. Employees can enter their own information directly, which cuts down on duplicate work and mistakes from manual data entry. I also appreciate how the timekeeping feature lets both staff and managers see available PTO at a glance, making time-off requests much smoother to handle.

Cons

The scheduling system lacks a monthly calendar view which makes it harder to see employee schedules at a glance compared to other platforms I've used before. Also, time off requests don't trigger email notifications so I have to constantly log in and check manually to make sure I don't miss any requests.

“provides useful data

Pros

Really appreciate how much data it provides about our company. There are so many useful statistics that help me understand where we need to focus on employee engagement or what to look for during recruitment. What's great is that the whole team can jump in and find their way around without any trouble.

Cons

Amount of information available is overwhelming when you don't know where to find what you need. I really wish there were better instructions or a helpful guide to use everything more easily. Some quick tips and tricks would go a long way in pointing users in the right direction!

“Made my job easier

Pros

Has really simplified our HR workflows and keeps making my job as an HR professional much smoother. Plus, I appreciate being able to work from anywhere without any problems.

Cons

Account managers sometimes lack deep knowledge about the system's full capabilities and how our specific setup works. Better training for them on the platform's design and having them actually review customer configurations would really help them create more effective plans for us.

“complete HRIS, cost adding up..

Pros

It simplifies payroll tasks while offering a comprehensive HRIS system. The mobile-friendly approach is so helpful. Employees can easily check paystubs, update their contact info or stay informed about company happenings right from their phones. The Community feature is incredible! Though I'm still working on getting more team members to engage with it, the platform provides helpful tips for boosting employee participation. That kind of support really makes a difference.

Cons

The news about a new platform requiring additional fees really caught me off guard, especially since we're a non-profit organization. My management team already questions the value of HR platforms that could make our work easier, so this extra cost is frustrating.

“My favorite ATS

Pros

Very userfriendly and there are tons of useful features for keeping employees engaged. The mobile app works perfectly and I'm really impressed with the employee navigator feature. After eight years in recruiting, this is hands down the most user-friendly ATS I've encountered.

Cons

Can't think of any real downsides to mention. It's been solid for our hiring needs and the community feature is fantastic.

“great integration HR and payroll modules

Pros

The integration between all the HR and payroll modules is superb. Everything flows from timekeeping to onboarding without any data transfer hiccups. This saves me tons of time compared to juggling multiple systems that dont talk to each other properly.

Cons

The reporting tool can be tricky to navigate and sometimes doesn't pull the data I'm expecting. There are ways around it, but the whole experience could definitely be smoother.

“Made remote work possible for my team

Pros

Automation features have been a game changer for our workflow. Really made remote work feasible for our team.

Cons

I don't utilize all its features since there's so much to learn and I'm not sure where to start. Would really help to have tutorials when new products or changes are introduced.

“transformed how we handle business

Pros

Has tons of different sections that really help with business operations. Once we figure out how to use all the features, it's going to completely transform how we handle payroll, benefits and employee onboarding. Having everything in one place is incredible.

Cons

Support response times are frustratingly slow and I often feel like I'm getting bounced between different team members when trying to get answers to my questions.

“incredible service

Pros

The service team here is absolutely incredible! They're incredibly knowledgeable about everything and always stay on top of issues. Even when they don't know something right away, they'll research it thoroughly and make sure it gets implemented properly.

Cons

I can't really think of anything major that bothers me, though there are a few things that could work more smoothly.

“Issues with benefits section

Pros

I really appreciate how everything connects across the platform. It's incredibly user-friendly for everyone on our team and the self-service options are a huge plus.

Cons

The enhanced benefits section has given us some headaches and the connection between open enrollment, carriers and payroll isn't always smooth.

“helps us stay on top of changes

Pros

The automated processes really help our company stay current with changing data and hiring needs, which I appreciate.

Cons

Sometimes the documents get outdated and don't get removed, though I can usually find updated info if I dig a little deeper.

“Clean layout

Pros

The interface is well organized with a clean layout that makes it convenient for daily tasks.

Cons

Working with multiple FEIN's makes everything way more complicated than it should be. Setting up shift differentials is confusing and took me forever to figure out.

“take long to resolve issues

Pros

Automated payroll processing features really organize my workflow and make everything much more efficient.

Cons

The response time for fixing problems is frustratingly slow, especially when dealing with tax-related issues that can drag on forever. I find myself constantly having to chase down updates instead of them proactively communicating with me about progress.

“Solid Platform

Pros

Covers everything we need for managing our team from hiring to retirement.

Cons

I wish there was more transparency about what's coming next in terms of new features and services.

“growing range of features

Pros

The range of features keeps growing based on what users actually need which I really appreciate.

Cons

Support team needs better training and response times could be faster.

“Feels organized

Pros

Their customer service here is absolutely outstanding. This platform is incredibly user-friendly and everything feels well structured.

Cons

The report builder gets pretty confusing when I'm trying to pick the right fields.

“support rarely provides a solution

Pros

Having all my tools consolidated in a single location makes everything so much more easier to handle.

Cons

Support responses are frustrating. They usually say they need to do more research or there's no solution available right now.

“Happy with it so far

Pros

I appreciate how this software helped us bring payroll operations in-house, which gave us much better control over onboarding processes, benefits enrollment and overall payroll administration. After leaving our previous PEO arrangement, we're really satisfied with everything this platform offers.

Cons

Would really love to see global payroll options since we have employees all over the world.

“excellent colloborative approach

Pros

I like the personal attention and collaborative approach. You can count on them to jump in and provide support whenever you need it.

Cons

Sometimes the support team seems less experienced since they're still training newer staff as the company grows.

“Quick solutions to my problems

Pros

The support team gets back to me really fast whenever I have questions

Cons

Seems geared more toward bigger businesses rather than smaller ones