Paylocity Reviews

Pros

Appreciate how this software consolidated everything we needed for payroll into a single system. While other providers wanted to fragment our operations across multiple sites, this solution kept everything unified. The customization options were particularly helpful in accommodating our specific requirements.

Cons

Implementation dragged on longer than expected and getting some of the more complex features working required quite a bit of back-and-forth. The team eventually sorted everything out though and now it's running like we hoped it would.

Pros

Getting started with this platform for both payroll and HR management was so easy. The setup process didn't require much effort at all.

Cons

Setting up payroll was easy but more time-consuming than I anticipated

Pros

I like how smooth the onboarding process was. Got me up and running without any headaches. The benefits integration works well with our existing systems, which saved us time. Plus, the reporting capabilities are solid and give me all the data I need to make informed decisions.

Cons

The benefit open enrollment process gets pretty complicated and I wish there were better tools to help educate employees about their options. Also, when there's turnover in account support, the communication really suffers and it becomes frustrating to get consistent help.

Pros

Love how this platform brings together HR, payroll, company culture and strategy all in one place. The tech-first approach makes everything flow together which has been a game-changer for our operations.

Cons

Bugs and glitches pop up sometimes but honestly that's just how tech works and you'll find this stuff with any company out there.

Pros

Management finds it very user-friendly and having that buy-in from leadership makes all the difference in adoption.

Cons

The expense and compensation sections could definitely use some improvements.

Pros

Really easy to handle for our HR staff and all the employees find it simple.

Cons

Doesn't handle complex time off accruals very well

Pros

Everything we need for HR and payroll is right here in one place.

Cons

Editing requires going through tons of fields, which can be pretty tiring when you're making changes.

Pros

I really appreciate how this tool helps with making smart business decisions based on solid data. The insights feature is great for analyzing trends and getting a clear picture of what's happening in our organization.

Cons

It seems more focused on adding new features instead of making their existing tools better.

Pros

I love how user-friendly it is. Covers all the essential HR functions I need. What I love most is the flexibility to only pay for features we actually want and upgrading as we grow has been simple. We started with basic features but as I got a better feel for what we'd use, adding more modules was easy. One thing that really stands out is how they actually listen to client feedback. There's a feedback button right on screen where you can suggest improvements or new features. They use these suggestions to build their development roadmap and I genuinely enjoy contributing and seeing what's coming next. My absolute favorite part? I've completely eliminated paper from HR, no more filing! Managers can drag and drop documents directly to employee records from anywhere so nothing gets emailed to me, printed and stuffed into folders anymore. The reduction in paper cuts alone makes it worthwhile!

Cons

I can't really think of any major downsides since it's been working great for us over the past year and a half. There are some spots where I'd love more text formatting options, especially when I'm putting together employee review forms in the Performance module. My account manager is really responsive but when issues need to go to other departments, things can drag a bit and sometimes I get answers that don't quite address what I asked. That said, I can always circle back with my account manager and get things sorted out.

Pros

I find the interface easy to move through when I need to locate specific information. The onboarding module has been a game-changer for us as it's organized all our new hire paperwork and cut down significantly on the time we spend getting new employees set up. The recruiting features work well too, helping us manage applicants from initial submission through the interview process.

Cons

The modules don't really talk to each other, which drives me crazy since I have to recreate custom fields or re-enter data across different sections. Performance tracking and journals feel pretty bare-bones and need work. When someone moves from recruiting to HR & payroll, their info doesn't carry over completely. Creating custom reports with the report writer is way more complicated than it should be, though the standard ones are manageable. Time off functionality is also pretty basic.

Pros

Has everything that one could think of. It covers all our HR and payroll needs and then some. The customization options are so good. Being able to set up different batch types for various scenarios and import data smoothly into pay batches saves me so much time. The training resources are another standout feature with both recorded sessions and live classes available for nearly every module.

Cons

Set up process was pretty rough. Our manager didn't seem to know the system well and after going through training myself, I honestly felt more knowledgeable than he was. We had to escalate to our sales rep to get better support so definitely speak up if you're not getting the help you need! What really bugs me though is not being able to modify security roles on my own. Every time I want to customize user permissions, I have to submit a support ticket instead of just doing it myself.

Pros

The onboarding process really stands out. Employees can enter their own information directly, which cuts down on duplicate work and mistakes from manual data entry. I also appreciate how the timekeeping feature lets both staff and managers see available PTO at a glance, making time-off requests much smoother to handle.

Cons

The scheduling system lacks a monthly calendar view which makes it harder to see employee schedules at a glance compared to other platforms I've used before. Also, time off requests don't trigger email notifications so I have to constantly log in and check manually to make sure I don't miss any requests.

Pros

Really appreciate how much data it provides about our company. There are so many useful statistics that help me understand where we need to focus on employee engagement or what to look for during recruitment. What's great is that the whole team can jump in and find their way around without any trouble.

Cons

Amount of information available is overwhelming when you don't know where to find what you need. I really wish there were better instructions or a helpful guide to use everything more easily. Some quick tips and tricks would go a long way in pointing users in the right direction!

Pros

Has really simplified our HR workflows and keeps making my job as an HR professional much smoother. Plus, I appreciate being able to work from anywhere without any problems.

Cons

Account managers sometimes lack deep knowledge about the system's full capabilities and how our specific setup works. Better training for them on the platform's design and having them actually review customer configurations would really help them create more effective plans for us.

Pros

It simplifies payroll tasks while offering a comprehensive HRIS system. The mobile-friendly approach is so helpful. Employees can easily check paystubs, update their contact info or stay informed about company happenings right from their phones. The Community feature is incredible! Though I'm still working on getting more team members to engage with it, the platform provides helpful tips for boosting employee participation. That kind of support really makes a difference.

Cons

The news about a new platform requiring additional fees really caught me off guard, especially since we're a non-profit organization. My management team already questions the value of HR platforms that could make our work easier, so this extra cost is frustrating.

Pros

Very userfriendly and there are tons of useful features for keeping employees engaged. The mobile app works perfectly and I'm really impressed with the employee navigator feature. After eight years in recruiting, this is hands down the most user-friendly ATS I've encountered.

Cons

Can't think of any real downsides to mention. It's been solid for our hiring needs and the community feature is fantastic.

Pros

The integration between all the HR and payroll modules is superb. Everything flows from timekeeping to onboarding without any data transfer hiccups. This saves me tons of time compared to juggling multiple systems that dont talk to each other properly.

Cons

The reporting tool can be tricky to navigate and sometimes doesn't pull the data I'm expecting. There are ways around it, but the whole experience could definitely be smoother.

Pros

Automation features have been a game changer for our workflow. Really made remote work feasible for our team.

Cons

I don't utilize all its features since there's so much to learn and I'm not sure where to start. Would really help to have tutorials when new products or changes are introduced.

Pros

Has tons of different sections that really help with business operations. Once we figure out how to use all the features, it's going to completely transform how we handle payroll, benefits and employee onboarding. Having everything in one place is incredible.

Cons

Support response times are frustratingly slow and I often feel like I'm getting bounced between different team members when trying to get answers to my questions.

Pros

The service team here is absolutely incredible! They're incredibly knowledgeable about everything and always stay on top of issues. Even when they don't know something right away, they'll research it thoroughly and make sure it gets implemented properly.

Cons

I can't really think of anything major that bothers me, though there are a few things that could work more smoothly.