Total 400 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

42%

3

Stars

9%

2

Stars

2%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

Paul

Information Technology and services, 101-500 employees

more than a year

5.0
April 2025

Handy tools with a learning curve

Pros

I find it really easy to use and all the essential tools are available right in the self-service portal. I also love that it automatically sends requests to managers and lets me track the progress of everything in real-time.

Cons

It takes some time to get used to as there is a lot of information. While there is a Tour you can take, most of it is learned through trial and error.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

D

David

medical Practice, 11-50 employees

more than a year

4.0
April 2025

Great for checking pay information online

Pros

This is a software that allows employees to check their pay information online, which is a huge benefit

Cons

I noticed it can be a bit complicated to navigate the platform and find the information you need at first.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

H

Hannah

marketing and advertising, 51-100 employees

Less than a year

4.0
April 2025

Dream tool for staff but a maze for reports

Pros

It is an easy-to-use HR platform that handles most of our company's needs perfectly. Employees can quickly enroll in benefits and view their profiles and personal information without any hassle.

Cons

Payroll and running reports can be tricky. Their reports are not very user-friendly and it is difficult to choose the fields you need for the report. It does not have screen sharing or co-browsing features and their benefits are managed on a separate platform, which is a hassle.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

5

Functionality

6

S

stefanie

Construction, 51-100 employees

more than a year

5.0
April 2025

top-notch reports

Pros

The system's reporting and custom report features are incredibly effective and the compensation module implementation and role management tools work really well for our team.

Cons

I wish they'd given us some advance notice before updating the performance module. The change itself might be fine, but being surprised by it wasn't great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

kristine

automotive, 11-50 employees

more than a year

5.0
April 2025

Really loved the experience

Pros

tbh this tool is very easy for both employees and managers to use. I did not even need to get any training because it's that user-friendly.

Cons

I do not have many complaints but there were a couple of times when duplicate punches were hard to fix, so I just deleted them and re-punched for the day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

megan

Hospital & Health Care, 500+ employees

Less than a year

4.0
April 2025

simple but with occasional hiccups

Pros

This program is very simple and easy to use especially for people with limited tech skills.

Cons

There were a few days when the program would not load which made it hard to view previous pay information.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

S

samantha

Veterinary, 1-10 employees

Less than a year

4.0
April 2025

good yet expensive than expected

Pros

It is simple and self-explanatory which makes it easy for anyone to use.

Cons

The pricing was a bit higher than we were hoping to pay.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

7

A

andrea

Veterinary, 51-100 employees

Less than 6 months

5.0
April 2025

helps me stay in the loop

Pros

Super easy to use, and it keeps me perfectly informed. I never feel out of the loop

Cons

um there is nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Travis

Building materials, 500+ employees

Less than 6 months

5.0
April 2025

smooth sailing until the signal drops

Pros

The app is easy to navigate and I find it simple to understand how everything works.

Cons

What I like least is that when clocking in and out as it does not always register if there is a weak signal. You can miss the clock-in if the signal is not perfect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carlos

Warehousing, 500+ employees

more than a year

4.0
April 2025

A powerhouse for on-the-go needs

Pros

Paylocity HR & Payroll is easy to use and it has everything I need on the go.

Cons

It is a bit difficult to pull the exact hourly pay information for daily reviews. However it provides a good breakdown on a weekly or cycle basis.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

J

Jackie

medical Practice, 11-50 employees

Less than a year

5.0
April 2025

Payroll made quick but the app lags behind

Pros

It is an easy to use payroll system that makes making adjustments simple and less time taking for us.

Cons

sometimes the app does not offer the same features as the full website.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

N

Niharika

Banking, 51-100 employees

more than a year

5.0
March 2025

Packed with features, a bumpy setup

Pros

The interface is user-friendly and it offers great employee engagement tools like shout-outs and surveys. The mobile app is great too and it has strong payroll and compliance tracking, along with decent reporting flexibility.

Cons

The implementation and training process can be a bit rough. It can feel overwhelming with the number of features available. Customer support is also inconsistent and I feel like some areas of the UI still need improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

marty

Hospital & Health Care, 101-500 employees

more than a year

3.0
March 2025

runs like clockwork until updates hit

Pros

I can run payroll smoothly and generate reports without any issues.

Cons

at times updates make it harder to navigate through the menus.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

5

C

Coty

Health, Wellness and Fitness, 1-10 employees

Less than a year

3.0
March 2025

gets the job done but support is a struggle

Pros

It is useful for scheduling and meeting essential needs. also the app is simple and easy to use.

Cons

getting in touch with customer service can be difficult at times which annoys me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

S

sadie

Child Day Care services, 11-50 employees

Less than 6 months

4.0
March 2025

my paycheck info in my pocket

Pros

What I like most about it is the ability to easily access my paycheck information directly from the app.

Cons

The thing I liked least about it was how often the app would crash.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

M

madison

education management, 11-50 employees

Less than a year

4.0
March 2025

useful but password resets disrupt clock-ins

Pros

I think Paylocity is a fantastic management tool for companies and it is really helpful for employees to track timesheets, PTO, sick time, benefits and more.

Cons

Well I do not like how the software requires you to change your password so often. I'd prefer a different security measure. I have also had issues trying to clock in at work and being asked to change my password.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

D

Dustin

Hospitality, 51-100 employees

more than a year

5.0
March 2025

easy to navigate

Pros

It is very easy to navigate the app once you are logged in.

Cons

We are required to reset our password too frequently which is frustrating.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

R

ROBeRTa

medical Practice, 11-50 employees

Less than a year

5.0
March 2025

Works anywhere but keep an eye on your punches

Pros

The availability of both app and desktop versions is great especially since we have two office locations and sometimes need to switch between buildings.

Cons

It can glitch and not register your punches so you have to double-check yourself. However I noticed there is an option to add a punch if it does not register.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB

Chantel Blackman

Strongdor LLC, 1-10 employees

3.0
January 2025

Strong Integration but Lacks Internal Communication

Pros

The integration capabilities are solid, and it works well within our system.

Cons

It's not the easiest to use, and there's a frustrating lack of internal communication between integrations and different products.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

7

MB

Mario Bonacci

Serpentini Auto Group, 500+ employees

3.0
December 2024

It really helps

Pros

This software makes assigning learning modules to employees a breeze, streamlining the entire process and significantly improving our overall workflow. It helps keep everything organized and ensures that training is managed efficiently.

Cons

I feel like there is a lack of in-depth availability of course subjects.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

5