Total 400 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars42%
3
Stars9%
2
Stars2%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Stephanie
Human Resources, 11-50 employees
More than a year
“Good software with decent features
Pros
It's great to have all aspects of the employee experience centralized in one place.
Cons
Some functions are unnecessarily complex or difficult to use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Victoria
Education Management, 51-100 employees
More than a year
“It has been working fine
Pros
Both the UI and UX are excellent. The system is intuitive and enjoyable to navigate.
Cons
I can't complain. Throughout my five years in my current role, I've never encountered any issues with Paylocity.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
6
Megan
Environmental Services, 101-500 employees
More than a year
“A Llittle clunky but gets the job done
Pros
I appreciate how easy it was to learn and adapt to Paylocity especially since it's similar to another well known software. The journal entry section is another feature I like.
Cons
So far, I haven't encountered any drawbacks with Paylocity.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not specified, 101-500 employees
Less than 6 Months
“Very easy to use
Pros
What I appreciate most about Paylocity is the ability to chat with others easily. It makes communication quick and convenient. It realy helps to keep everyone connected and on the same page.
Cons
It's frustrating when I can't find a specific page, and I can't remove people from previous chats, cluttering my view with conversations I can't exit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Cindy
Information Technology and Services, 51-100 employees
More than a year
“Intuitive and userfriendly
Pros
The simplicity of features and interfaces, along with clear instructions, makes it easy to use.
Cons
The pricing plans lean towards the higher side, with competitors offering better rates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Michelle
Civic & Social Organization, 11-50 employees
“It does its work
Pros
Having a "Self Service Payroll" software for employees is incredibly convenient. Being able to monitor my paycheck, download tax forms like W2s during tax season, access my timesheet and request time off is fantastic. I appreciate the peer management feature, where birthdays and years of service are acknowledged. The fact that it's available on the Mobile App is a plus.
Cons
The constant password change requests are my least favorite aspect, although I understand it's for security reasons.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
3
Functionality
5
Anonymous
Not specified, 51-100 employees
More than a year
“Overall an amazing software
Pros
The sign-up and log-in process was pretty straightforward and hassle free. Onboarding went smoothly without any complications.
Cons
The sign-up process initially posed some challenges, but it smoothed out once I managed to log in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
jim
Packaging and Containers, 101-500 employees
Less than a year
“It really makes onboarding easy
Pros
It's user-friendly with excellent reporting options.
Cons
Managing the Performance Review setup is not particularly straightforward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cates
Hospitality, 101-500 employees
More than a year
“Made employee time tracking much easier
Pros
Many of my employees have commented on how easy the platform is to use and I agree. Setting up and administering new modules is particularly hassle-free, thanks to the great support team.
Cons
Sometimes, the abundance of options can be overwhelming. However, for larger companies, these additional options might be essential.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not specified, 1-10 employees
More than a year
“Comprehensive solution
Pros
Navigating and finding pay stubs, tax forms and employee payroll information is easy.
Cons
I wish there was more customization available to hide features that aren't being used.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Michael
Hospital & Health Care, 500+ employees
More than a year
“Helped me a lot!
Pros
I used the Paylocity app to track my work hours daily and I found it incredibly easy to use.
Cons
I haven't come across any negative aspects of the app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not specified, 101-500 employees
More than a year
“Don't use it…
Pros
The visual appearance is professional and polished.
Cons
Everything else falls short. While the system appears functional on the surface, it lacks depth and substance.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Suresh
Mechanical or Industrial Engineering, 51-100 employees
More than a year
“Really an amazing tool for payroll
Pros
Paylocity comes with a helpful employee database, payroll processing capabilities, time tracking and employee engagement features, they really simplifies most HR processes.
Cons
It has fulfilled all our intended needs and we have no regrets.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Matthew
Farming, 101-500 employees
More than a year
“System and convenient tool.
Pros
It's a straightforward system to use, with changes being linear and step-by-step, guiding you through the process.
Cons
Customer support was slow and our assigned representative changed frequently, leading to limited system knowledge. At last, we switched to another platform offering more robust features like scheduling.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Linda
Accounting, 1-10 employees
Less than 6 Months
“Online sceduling made much easier
Pros
Using Paylocity for direct deposit and scheduling online was a valuable tool as an employee.
Cons
Difficulty retrieving end-of-year tax information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ezechiel
Accounting, 11-50 employees
“An All round HR tool
Pros
Paylocity excels in human resource management. It offers great features at an affordable price, simplifying payroll processing, tax compliance and performance management.
Cons
Working with Paylocity has been incredibly smooth, with no obstacles encountered.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Madilyn
Biotechnology, 500+ employees
More than a year
“It provides all features for payroll
Pros
Paylocity provides everything needed for payroll and tax forms. I've never encountered errors with compensation and I appreciate how the site visually breaks down paychecks.
Cons
The website's format could be better organized and more user-friendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Tirus
Real Estate, 51-100 employees
More than a year
“Excellent tool with amazing features
Pros
The customer service, IT support and tax reporting are all top notch.
Cons
No complaints!!!! the service has been reliable without any major issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Tasha
Civic & Social Organization, 11-50 employees
Less than a year
“Amazing software with great sessions
Pros
I find the training sessions provided by Paylocity to be extremely valuable. They offer great insights and practical knowledge that really help improve our skills.
Cons
I feel some of Paylocity's training sessions seem repetitive, covering the same information repeatedly.
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
10
Functionality
8
Eranda
Accounting, 51-100 employees
More than a year
“Great HR software
Pros
I appreciate its ability to track pay and title history, manage time, and handle PTO requests.
Cons
Perhaps the history of time off could be presented in a more intuitive manner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10