Total 400 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

42%

3

Stars

9%

2

Stars

2%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Stephanie

Human Resources, 11-50 employees

More than a year

5.0
April 2024

Good software with decent features

Pros

It's great to have all aspects of the employee experience centralized in one place.

Cons

Some functions are unnecessarily complex or difficult to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

V

Victoria

Education Management, 51-100 employees

More than a year

3.0
April 2024

It has been working fine

Pros

Both the UI and UX are excellent. The system is intuitive and enjoyable to navigate.

Cons

I can't complain. Throughout my five years in my current role, I've never encountered any issues with Paylocity.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

M

Megan

Environmental Services, 101-500 employees

More than a year

4.0
April 2024

A Llittle clunky but gets the job done

Pros

I appreciate how easy it was to learn and adapt to Paylocity especially since it's similar to another well known software. The journal entry section is another feature I like.

Cons

So far, I haven't encountered any drawbacks with Paylocity.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not specified, 101-500 employees

Less than 6 Months

5.0
April 2024

Very easy to use

Pros

What I appreciate most about Paylocity is the ability to chat with others easily. It makes communication quick and convenient. It realy helps to keep everyone connected and on the same page.

Cons

It's frustrating when I can't find a specific page, and I can't remove people from previous chats, cluttering my view with conversations I can't exit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Cindy

Information Technology and Services, 51-100 employees

More than a year

5.0
April 2024

Intuitive and userfriendly

Pros

The simplicity of features and interfaces, along with clear instructions, makes it easy to use.

Cons

The pricing plans lean towards the higher side, with competitors offering better rates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Michelle

Civic & Social Organization, 11-50 employees

2.0
April 2024

It does its work

Pros

Having a "Self Service Payroll" software for employees is incredibly convenient. Being able to monitor my paycheck, download tax forms like W2s during tax season, access my timesheet and request time off is fantastic. I appreciate the peer management feature, where birthdays and years of service are acknowledged. The fact that it's available on the Mobile App is a plus.

Cons

The constant password change requests are my least favorite aspect, although I understand it's for security reasons.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

5

A

Anonymous

Not specified, 51-100 employees

More than a year

5.0
March 2024

Overall an amazing software

Pros

The sign-up and log-in process was pretty straightforward and hassle free. Onboarding went smoothly without any complications.

Cons

The sign-up process initially posed some challenges, but it smoothed out once I managed to log in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

jim

Packaging and Containers, 101-500 employees

Less than a year

5.0
March 2024

It really makes onboarding easy

Pros

It's user-friendly with excellent reporting options.

Cons

Managing the Performance Review setup is not particularly straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cates

Hospitality, 101-500 employees

More than a year

5.0
February 2024

Made employee time tracking much easier

Pros

Many of my employees have commented on how easy the platform is to use and I agree. Setting up and administering new modules is particularly hassle-free, thanks to the great support team.

Cons

Sometimes, the abundance of options can be overwhelming. However, for larger companies, these additional options might be essential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not specified, 1-10 employees

More than a year

4.0
February 2024

Comprehensive solution

Pros

Navigating and finding pay stubs, tax forms and employee payroll information is easy.

Cons

I wish there was more customization available to hide features that aren't being used.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Michael

Hospital & Health Care, 500+ employees

More than a year

4.0
February 2024

Helped me a lot!

Pros

I used the Paylocity app to track my work hours daily and I found it incredibly easy to use.

Cons

I haven't come across any negative aspects of the app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not specified, 101-500 employees

More than a year

1.0
January 2024

Don't use it…

Pros

The visual appearance is professional and polished.

Cons

Everything else falls short. While the system appears functional on the surface, it lacks depth and substance.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

S

Suresh

Mechanical or Industrial Engineering, 51-100 employees

More than a year

5.0
January 2024

Really an amazing tool for payroll

Pros

Paylocity comes with a helpful employee database, payroll processing capabilities, time tracking and employee engagement features, they really simplifies most HR processes.

Cons

It has fulfilled all our intended needs and we have no regrets.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Matthew

Farming, 101-500 employees

More than a year

3.0
January 2024

System and convenient tool.

Pros

It's a straightforward system to use, with changes being linear and step-by-step, guiding you through the process.

Cons

Customer support was slow and our assigned representative changed frequently, leading to limited system knowledge. At last, we switched to another platform offering more robust features like scheduling.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

L

Linda

Accounting, 1-10 employees

Less than 6 Months

5.0
January 2024

Online sceduling made much easier

Pros

Using Paylocity for direct deposit and scheduling online was a valuable tool as an employee.

Cons

Difficulty retrieving end-of-year tax information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E

Ezechiel

Accounting, 11-50 employees

5.0
January 2024

An All round HR tool

Pros

Paylocity excels in human resource management. It offers great features at an affordable price, simplifying payroll processing, tax compliance and performance management.

Cons

Working with Paylocity has been incredibly smooth, with no obstacles encountered.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

M

Madilyn

Biotechnology, 500+ employees

More than a year

4.0
January 2024

It provides all features for payroll

Pros

Paylocity provides everything needed for payroll and tax forms. I've never encountered errors with compensation and I appreciate how the site visually breaks down paychecks.

Cons

The website's format could be better organized and more user-friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

T

Tirus

Real Estate, 51-100 employees

More than a year

5.0
January 2024

Excellent tool with amazing features

Pros

The customer service, IT support and tax reporting are all top notch.

Cons

No complaints!!!! the service has been reliable without any major issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

T

Tasha

Civic & Social Organization, 11-50 employees

Less than a year

5.0
December 2023

Amazing software with great sessions

Pros

I find the training sessions provided by Paylocity to be extremely valuable. They offer great insights and practical knowledge that really help improve our skills.

Cons

I feel some of Paylocity's training sessions seem repetitive, covering the same information repeatedly.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

10

Functionality

8

E

Eranda

Accounting, 51-100 employees

More than a year

5.0
December 2023

Great HR software

Pros

I appreciate its ability to track pay and title history, manage time, and handle PTO requests.

Cons

Perhaps the history of time off could be presented in a more intuitive manner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10