Total 400 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

42%

3

Stars

9%

2

Stars

2%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Carson

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2023

Paylocity makes Payroll and employee management easy

Pros

Running payroll and setting up complicated payrolls is easy with Paylocity. Onboarding employees is smooth, and the reporting provides valuable insights for decision-making.

Cons

I haven't had any negative experiences with Paylocity. I do wish more of our employees would utilize the Paylocity app on their phones for tracking PTO and payments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jenny

Higher Education, 500+ employees

More than a year

5.0
December 2023

Digital Paychecks, Benefits, Time Off all in One Program

Pros

Paylocity serves all my HR needs comprehensively and is incredibly easy to navigate.

Cons

There's nothing about Paylocity that I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L

LISA

Mental Health Care, 1-10 employees

More than a year

4.0
December 2023

Does the job

Pros

Checking in and out is straightforward, with everything neatly organized. Although we didn't utilize them much, the community features are pretty cool.

Cons

Certain features weren't intuitive and took a considerable amount of time to grasp. Navigating through timesheets can sometimes be cumbersome.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

M

Melanie

Biotechnology, 11-50 employees

Less than 6 Months

5.0
December 2023

Excellent payroll software

Pros

It's easy to use and access information.

Cons

So far, there's nothing I dislike about Paylocity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

michelle

Automotive, 11-50 employees

Less than a year

4.0
December 2023

Was a great application at my job when i started very simple to use.

Pros

It's quite self-explanatory, easy to navigate, and delivers quick responses.

Cons

It was slightly expensive, and my company found it challenging to navigate from their perspective.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

K

Karthik

Computer Software, 101-500 employees

Less than 6 Months

5.0
November 2023

Great SASS platform for HR admin

Pros

It's simple and straightforward, providing the necessary features for HR workflows.

Cons

The performance management feature could use some improvements.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

C

Cassondra

Computer Software, 101-500 employees

More than a year

2.0
November 2023

Great for small to mid-size US organizations.

Pros

Paylocity was incredibly user-friendly and straightforward to set up after implementation.

Cons

Paylocity isn't suitable for managing teams in multiple countries because each entity is treated separately, without communication between them.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

5

Functionality

3

A

Anonymous

Not specified, 51-100 employees

More than a year

4.0
November 2023

Paylocity

Pros

Tracking my weekly work, submitting PTO requests, viewing tax documents, and clocking in and out via the app on my phone are all effortless tasks.

Cons

It freezes when trying to navigate to certain tabs and when attempting to clock back in from lunch. Also, the app on the phone sometimes won't allow access at all.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

M

Michelle

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
November 2023

Total tracking

Pros

I'm glad I can easily track my pay, paystubs, employee communication, and stay informed about important work-related matters.

Cons

Sometimes resetting my password feels like a hassle, but I understand the need for security with confidential information in my account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Ally

Medical Practice, 500+ employees

More than a year

5.0
November 2023

REVIEW OF THE APP

Pros

The app's navigation is seamless, allowing me to access it both at work and at home.

Cons

I honestly can't think of anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 11-50 employees

More than a year

4.0
November 2023

Colorful Representation of Payroll

Pros

I appreciate the ease of comparing previous pay stubs and tracking transportation expenses.

Cons

Last time I checked (although this might have changed), I'd like to have a page that explains all the taxes and deductions, listing the pros and cons. Having it clearly spelled out somewhere would be convenient. Additionally, the new Paylocity app isn't as user-friendly as the website.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

J

Josephine

Hospital & Health Care, 101-500 employees

Less than a year

4.0
November 2023

Payroll Application

Pros

It's intuitive, offering an all-in-one solution for payroll needs.

Cons

There's a glitch when running certain reports...

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

L

Lori

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0
November 2023

Paylocity User

Pros

The app is straightforward to use, and I like the convenience of accessing it quickly on my phone.

Cons

I wish the punch option on the home page would reflect my current punch status accurately, but that's not always the case. Sometimes, it says "clock in" when I'm already clocked in, leading to accidental submissions of the wrong punch. I can always go back and correct it, but it'd be great not to have to take that extra step.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

D

Demetric

Government Administration, 51-100 employees

More than a year

5.0
November 2023

Paylocity Review 2023

Pros

Paylocity proves to be a highly accurate, reliable, and user-friendly employee application.

Cons

The timing of direct deposits can be inconsistent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Stefanie

Food & Beverages, 500+ employees

Less than 6 Months

2.0
November 2023

Paylocity is a monstrosity

Pros

I enjoyed the feature allowing me to update my direct deposit details in real time.

Cons

I dislike the lack of a detailed breakdown for clocking in and out.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

2

Functionality

6

A

Ale

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
November 2023

Usefull easy payroll system

Pros

It's excellent for all payroll functions and services you might need.

Cons

It could be more intuitive, especially concerning the reporting aspect.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

H

Hannah

Construction, 11-50 employees

Less than a year

4.0
November 2023

Great Deployment Team, Ok Product

Pros

There's an abundance of features compared to our previous system, which was limited to QuickBooks Timesheets. Paylocity offers numerous functions, especially beneficial for larger companies requiring HR management assets.

Cons

It feels excessive for the size of our company. Although the Paylocity team was great and assisted us in setting up the platform, it's just more than we need right now. Unfortunately, switching back to QuickBooks mid-tax year isn't feasible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

T

Tiffany

Financial Services, 51-100 employees

More than a year

5.0
October 2023

Payroll and Benefits

Pros

I find it effortless not only to use Paylocity but also to update bank accounts and other personal information. The process of signing up for and locating benefits is also straightforward.

Cons

From a user perspective, I have no complaints because Paylocity fulfills all my needs. It performs as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R

Roxanne

Hospital & Health Care, 1-10 employees

Less than 6 Months

3.0
October 2023

Positive reviews

Pros

The platform allows for a comprehensive review of pay, benefits, and tax information.

Cons

It was somewhat challenging to navigate when attempting to update tax information.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

6

A

Angela

Real Estate, 11-50 employees

More than a year

5.0
October 2023

Paylocity lets you see YOUR HR info!

Pros

I appreciate the accessibility of features such as timekeeping, W-2 and tax information, wages, time off requests, and daily punches, all accessible at each employee's leisure. The timekeeping features are specific to wifi (IP) addresses, allowing employees to clock in/out from their own devices on wifi.

Cons

My biggest gripe with Paylocity is how it rounds punches up or down depending on the minute. Let the minutes count for what they are. Additionally, the app leaves much to be desired.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9