Total 400 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars42%
3
Stars9%
2
Stars2%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Carson
Information Technology and Services, 11-50 employees
More than a year
“Paylocity makes Payroll and employee management easy
Pros
Running payroll and setting up complicated payrolls is easy with Paylocity. Onboarding employees is smooth, and the reporting provides valuable insights for decision-making.
Cons
I haven't had any negative experiences with Paylocity. I do wish more of our employees would utilize the Paylocity app on their phones for tracking PTO and payments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenny
Higher Education, 500+ employees
More than a year
“Digital Paychecks, Benefits, Time Off all in One Program
Pros
Paylocity serves all my HR needs comprehensively and is incredibly easy to navigate.
Cons
There's nothing about Paylocity that I don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
LISA
Mental Health Care, 1-10 employees
More than a year
“Does the job
Pros
Checking in and out is straightforward, with everything neatly organized. Although we didn't utilize them much, the community features are pretty cool.
Cons
Certain features weren't intuitive and took a considerable amount of time to grasp. Navigating through timesheets can sometimes be cumbersome.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Melanie
Biotechnology, 11-50 employees
Less than 6 Months
“Excellent payroll software
Pros
It's easy to use and access information.
Cons
So far, there's nothing I dislike about Paylocity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
michelle
Automotive, 11-50 employees
Less than a year
“Was a great application at my job when i started very simple to use.
Pros
It's quite self-explanatory, easy to navigate, and delivers quick responses.
Cons
It was slightly expensive, and my company found it challenging to navigate from their perspective.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Karthik
Computer Software, 101-500 employees
Less than 6 Months
“Great SASS platform for HR admin
Pros
It's simple and straightforward, providing the necessary features for HR workflows.
Cons
The performance management feature could use some improvements.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Cassondra
Computer Software, 101-500 employees
More than a year
“Great for small to mid-size US organizations.
Pros
Paylocity was incredibly user-friendly and straightforward to set up after implementation.
Cons
Paylocity isn't suitable for managing teams in multiple countries because each entity is treated separately, without communication between them.
Rating Distribution
Ease of use
5
Value for money
2
Customer Support
5
Functionality
3
Anonymous
Not specified, 51-100 employees
More than a year
“Paylocity
Pros
Tracking my weekly work, submitting PTO requests, viewing tax documents, and clocking in and out via the app on my phone are all effortless tasks.
Cons
It freezes when trying to navigate to certain tabs and when attempting to clock back in from lunch. Also, the app on the phone sometimes won't allow access at all.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Michelle
Non-Profit Organization Management, 51-100 employees
More than a year
“Total tracking
Pros
I'm glad I can easily track my pay, paystubs, employee communication, and stay informed about important work-related matters.
Cons
Sometimes resetting my password feels like a hassle, but I understand the need for security with confidential information in my account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ally
Medical Practice, 500+ employees
More than a year
“REVIEW OF THE APP
Pros
The app's navigation is seamless, allowing me to access it both at work and at home.
Cons
I honestly can't think of anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 11-50 employees
More than a year
“Colorful Representation of Payroll
Pros
I appreciate the ease of comparing previous pay stubs and tracking transportation expenses.
Cons
Last time I checked (although this might have changed), I'd like to have a page that explains all the taxes and deductions, listing the pros and cons. Having it clearly spelled out somewhere would be convenient. Additionally, the new Paylocity app isn't as user-friendly as the website.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Josephine
Hospital & Health Care, 101-500 employees
Less than a year
“Payroll Application
Pros
It's intuitive, offering an all-in-one solution for payroll needs.
Cons
There's a glitch when running certain reports...
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Lori
Non-Profit Organization Management, 51-100 employees
Less than a year
“Paylocity User
Pros
The app is straightforward to use, and I like the convenience of accessing it quickly on my phone.
Cons
I wish the punch option on the home page would reflect my current punch status accurately, but that's not always the case. Sometimes, it says "clock in" when I'm already clocked in, leading to accidental submissions of the wrong punch. I can always go back and correct it, but it'd be great not to have to take that extra step.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Demetric
Government Administration, 51-100 employees
More than a year
“Paylocity Review 2023
Pros
Paylocity proves to be a highly accurate, reliable, and user-friendly employee application.
Cons
The timing of direct deposits can be inconsistent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Stefanie
Food & Beverages, 500+ employees
Less than 6 Months
“Paylocity is a monstrosity
Pros
I enjoyed the feature allowing me to update my direct deposit details in real time.
Cons
I dislike the lack of a detailed breakdown for clocking in and out.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
2
Functionality
6
Ale
Non-Profit Organization Management, 11-50 employees
More than a year
“Usefull easy payroll system
Pros
It's excellent for all payroll functions and services you might need.
Cons
It could be more intuitive, especially concerning the reporting aspect.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Hannah
Construction, 11-50 employees
Less than a year
“Great Deployment Team, Ok Product
Pros
There's an abundance of features compared to our previous system, which was limited to QuickBooks Timesheets. Paylocity offers numerous functions, especially beneficial for larger companies requiring HR management assets.
Cons
It feels excessive for the size of our company. Although the Paylocity team was great and assisted us in setting up the platform, it's just more than we need right now. Unfortunately, switching back to QuickBooks mid-tax year isn't feasible.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Tiffany
Financial Services, 51-100 employees
More than a year
“Payroll and Benefits
Pros
I find it effortless not only to use Paylocity but also to update bank accounts and other personal information. The process of signing up for and locating benefits is also straightforward.
Cons
From a user perspective, I have no complaints because Paylocity fulfills all my needs. It performs as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Roxanne
Hospital & Health Care, 1-10 employees
Less than 6 Months
“Positive reviews
Pros
The platform allows for a comprehensive review of pay, benefits, and tax information.
Cons
It was somewhat challenging to navigate when attempting to update tax information.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Angela
Real Estate, 11-50 employees
More than a year
“Paylocity lets you see YOUR HR info!
Pros
I appreciate the accessibility of features such as timekeeping, W-2 and tax information, wages, time off requests, and daily punches, all accessible at each employee's leisure. The timekeeping features are specific to wifi (IP) addresses, allowing employees to clock in/out from their own devices on wifi.
Cons
My biggest gripe with Paylocity is how it rounds punches up or down depending on the minute. Let the minutes count for what they are. Additionally, the app leaves much to be desired.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9