Total 137 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

35%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

N
Nathan

Banking, 500+ employees

5.0

Good

Pros

Navigating through the website was easy and user-friendly.

Cons

This is my first time using it and I dont have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Ben

Insurance, 51-100 employees

More than a year

4.0

Performance Pro User Perspective

Pros

Its straightforward to use and navigate.

Cons

Occasionally it crashes or hangs when moving to the next page.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Dennis

Insurance, 11-50 employees

More than a year

4.0

Great for Performance Reviews

Pros

Completing tasks is easy and the software is adaptable when needed.

Cons

It can sometimes be cumbersome to navigate and return if needed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

P
Patricia

Accounting, 11-50 employees

More than a year

5.0

Great Service

Pros

The reports are easy to understand and compare and I appreciate the goal functions for professional development.

Cons

Streamlining the review and performance competencies can be confusing at times. It could be made easier to navigate especially for new users.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

R
Rodrigo

Retail, 51-100 employees

Less than a year

5.0

Good Employee Performance Management Application

Pros

Its a straightforward application that allows for easy performance tracking and goal setting.

Cons

I think the apps design could be improved. Sometimes its difficult to find a function or tool but overall Im satisfied.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

M
Michael

Banking, 51-100 employees

More than a year

5.0

Makes Employee Evaluations Easy!

Pros

Performance Pro simplifies the evaluation process making it easier to capture information and track goals.

Cons

The interface can feel a bit clunky at times especially when trying to find certain features. However this is a minor issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

F
Faith

Banking, 500+ employees

More than a year

5.0

It has taught us to have a clear and realistic purpose in performance management

Pros

Performance Pro helps us achieve purposeful performance management in our organization integrating learning and performance effectively.

Cons

Weve used Performance Pro for years and the support team has been fantastic assisting us from startup to now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jane

Civil Engineering, 51-100 employees

More than a year

4.0

Review for Performance Pro

Pros

Performance Pro eliminates paper usage offers advanced technology and provides timely evaluations all in a user-friendly manner.

Cons

Tracking performance pay increase through completed evaluations can be cumbersome since it needs to be done manually.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Alexandria

Marketing and Advertising, 51-100 employees

More than a year

4.0

NOT Intuitive

Pros

The software presents review information neatly and concisely for in-person reviewing.

Cons

I find this software challenging to use. Despite using it many times for performance reviews I often struggle to remember how to use it effectively particularly when adding goals.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Staff Evaluation

Pros

Employees can independently appraise themselves during performance evaluations saving time and paperwork.

Cons

It can be a bit complicated for new users due to the numerous features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

Very Clunky

Pros

The concept of the product is excellent aiding managers and employees in tracking goal progress.

Cons

This software feels very clunky. Despite using it for several years it still takes me a good 30 minutes to figure out how to add new goals each year and notify my manager.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Great way to review your team

Pros

Both employees and supervisors can grade goals and provide comments.

Cons

Its not very intuitive you have to learn to find things but overall its a great product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R
Robin

Railroad Manufacture, 101-500 employees

Less than a year

3.0

Good Use of Workflows

Pros

The workflow capability streamlines the performance review process with customizable features and attentive implementation specialists.

Cons

Setting up the software was very time-consuming. Understanding the custom fields and their impact on other processes was tough and the administrative manuals werent updated with the latest features.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

Less than a year

3.0

Not as robust as other solutions; however, reporting is great.

Pros

The reporting tools are fantastic for compliance goals within our organization a feature lacking in our previous solution.

Cons

Sometimes the user interface has issues and can be slow. Its not as intuitive as Id like and some users have complained about issues they didnt experience with our previous solution.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

A
Alvaro

Utilities, 500+ employees

More than a year

5.0

Annual Fiscal Review is a breeze

Pros

Thanks to Performance Pro our performance appraisals and reviews have been streamlined with some modules automated. The reporting tool consistently delivers comprehensive reports for the past 2 fiscal years. We mainly utilize it at the start mid and end of the fiscal year. Transitioning from our internally developed app was smooth for employees who appreciated features like adding goals notes and ratings. Mandatory record updates ensure timely appraisals enhancing transparency through easily accessible documentation.

Cons

Some of us experience performance issues with the application. Were unsure if its our devices or something else causing it. The UI looks sluggish and outdated which doesnt help. Customer support was lacking either our issues werent given priority or the assigned support wasnt knowledgeable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

8

LC
Luis Carlos

Not Specified, N/A employees

Less than 6 months

5.0

A great tool to administrate HR systems and processes.

Pros

Performance Pro offers multiple tools at a low cost. Their quick and attentive support efficiently resolves doubts. The 360 appraisal option is available and its user-friendly for both workers and managers.

Cons

Loading is very slow and the interface feels outdated. It requires too many clicks to accomplish tasks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

Less than 6 months

3.0

I have used Performance Pro for Employee evaluations and it is just okay

Pros

I appreciate that multiple appraisers can submit reviews for a single employee and past reviews are accessible.

Cons

The software isnt very intuitive requiring extensive navigation to find what you need.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

Z
Zee

Not Specified, 11-50 employees

More than a year

5.0

Great for IT (and other) project management

Pros

It offers customizable workflows for various processes along with the ability to add labels and epics to tasks for better visualization and navigation. Theres a wide range of additional plugins available for JIRA workflows offering extensive flexibility.

Cons

Compared to Trello by the same company Atlassian its a bit complicated for the average user. It can be confusing especially when dealing with multiple boards with similar tasks but different methodologies.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

L
Lillia

Not Specified, N/A employees

Less than 6 months

4.0

Nice Software!

Pros

Among the performance platforms Ive tried Performance Pro stands out for its ease of use and flexibility to accommodate my needs.

Cons

Since Ive started using Performance Pro recently I havent encountered any drawbacks. Their support line seems reliable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N
noelis

Not Specified, N/A employees

Less than 6 months

5.0

Excellent human resources program

Pros

Performance Pro allows for establishing and tracking objectives quarterly. Employees can self-assess which is then integrated with supervisor evaluations.

Cons

Its initially confusing to use but with training it becomes easier though its slow to load.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10