Pipefy Reviews

“Budget Friendly Form Creation

Pros

I find it easy and budget friendly. Creating forms for my mobile app has been really simple with this platform.

Cons

start form creation feature doesn't support my language, that's really the only issue I've encountered.

“automation with ZAPIer integration

Pros

You can automate practically everything and when I pair it with ZAPIer, workflows become much simpler to manage.

Cons

Interface could be more user friendly in my opinion though there have been noticeable improvements this year. It's also quite pricey for what you get.

“Complete Workflow Visibility

Pros

I'm impressed by how quickly and accurately I can find information in this system. It gives me complete visibility into what's been completed, how long tasks took and what's currently stuck. The platform makes it easy to access all the services our company is running, especially when deadlines are approaching. I really appreciate how processes connect to each other, it prevents me from forgetting important procedures. The Pipe feature has been particularly useful for tracking employee productivity and understanding client demand volumes.

Cons

Pipe organization could use some work, everything gets lumped together in one spot and even though I can name them to keep related ones close, having actual grouping features would make things much cleaner.

“good task manager, limited editing features

Pros

It is great how this tool helps me manage individual connections, project oversight and brainstorming. Working across multiple topics becomes manageable since I can organize all my tasks in one place. The interface is easy to navigate, though it does consume quite a bit of data during use. One frustration is the limited editing options, sometimes I need to make quick changes but can't find the right settings to modify things easily.

Cons

Interface can feel a bit too simplified at times and I wish there were more advanced customization options for complex workflows. Sometimes the basic Kanban setup doesn't quite fit our more intricate processes.

“Adaptable Workflow setup

Pros

Didn't expect much but I appreciate how adaptable this system is when it comes to setting up our workflows and procedures.

Cons

I don't have much control over the limitations and it automatically upgrades without asking for my permission first.

“simple and accessible design

Pros

Once I grasp the basic concepts, the simple design makes it accessible for me to use.

Cons

Interface could use some work to feel less overwhelming when you're just starting out. Adding new fields during setup can be pretty intimidating and I think some color coding or visual cues to distinguish between different sections would make a huge difference for newcomers.

“Effortless Team Progress Tracking

Pros

I've found it incredibly simple and it's made tracking my team's progress effortless.

Cons

Nothing to mention here from my side.

“freedom to create functions

Pros

I appreciate the freedom to work and create many different types of functions.

Cons

Not every field I fill out connects properly with the integrated API system.

“Easy Integration and support

Pros

Honestly I wasn't sure at first but this turned out great. I really appreciate how well everything integrates together and the incredible support from the whole team. The educational resources, technical assistance and customer service give me confidence when using it and presenting to potential clients.

Cons

At first the really wide range of applications made it tough to zero in on specific client needs and solution value. I can see they're working on fixing this gap though.

“simple Organization and Training

Pros

Organization features are incredibly simple making it easy to manage almost everything. For me training new team members is easy since the interface is so user friendly. There's also an extensive library of tutorials covering every function the system offers.

Cons

Interface can feel overwhelming at first since there's so much functionality to dig into and for me it takes time to really get comfortable with all the features available.

“User Friendly with Extensive Features

Pros

I'm really impressed with how extensive the feature set is. Everything feels simple and easy to navigate.

Cons

In my opinion the interface feels cluttered and could really use a design overhaul to make it more visually appealing and user friendly.

“aligned AR and collections workflows

Pros

This new software has been a game-changer. It's managed our entire process for tracking incoming payments and managing collections making everything much more efficient.

Cons

Can't search through individual cards in a Pipe which makes me finding specific items really frustrating when I have a lot of cards to dig through.

“automation and process integration

Pros

How much automation this brings to our workflow is great. It is amazing how well it integrates different processes together.

Cons

I haven't run into any real issues with this platform yet, it's been working really well for our needs.

“simplified Email Management

Pros

Working with cards for email management has been fantastic, makes organizing everything so much simpler for me.

Cons

I'm unable to copy and paste emails directly into the cards which is frustrating when I need to reference previous communications.

“Excellent Resources and support Team

Pros

I have to say that how easily everything integrates together. The tools available are genuinely fascinating and offer some unique capabilities that caught my attention.

Cons

support team is frustrating, they rarely have the answers I'm looking for when issues come up.

“Outstanding Partner support Experience

Pros

Response time has been incredibly quick in my opinion and their team guided us through every step of partner onboarding with really helpful insights.

Cons

Honestly I can't think of anything negative, they really get how this can enhance what we offer our clients.

“Helpful dealership management solution

Pros

Easy to navigate and the support documentation is really helpful when I need guidance.

Cons

Reporting features fall short of what I need and there aren't enough customization options to make them work better. Also there's not much of a user community to learn from or share tips with other users.

“Excellent organizational solution for everyone

Pros

Interface is incredibly clean and the API is easy to work with. I really appreciate how customizable everything is and the pricing is quite reasonable. This tool can take you from zero to launch and then help you scale effectively.

Cons

Adding new users can be confusing at times. We've had situations where people logged in and somehow ended up in the wrong account which was frustrating for our team.

“Good Tool for Work Organization

Pros

Activity card organization is fantastic especially with deadline reminders and the database that builds customer history and activity records. It really helps me to keep everything organized and accessible.

Cons

Missing a visual tool that shows how activities impact each other graphically. For me it is confusing when multiple tasks have the same deadline.

“customizable workflows, mobile experience can be better

Pros

I guess so being able to create and rearrange fields and phases however I need them is great. The way you can model pipelines to match your actual processes is fantastic, especially with how parent and child cards connect and move through triggers. We've aligned our internal communication using template emails for simple task alerts. The ability to mention users in comments has been a game changer for keeping information centralized and improving how we communicate. The deadline visualization makes it so much easier to understand what's coming up and manage demands effectively.

Cons

Mobile app really needs work, it's just not practical for daily street use. The interface looks terrible to me and navigating through it feels clunky and unresponsive.