Pipefy Reviews

“packed with features and simple

Pros

It is packed with useful features and really simple to set up, even if you are new to it. The price is also much more affordable than similar tools out there.

Cons

The features we can access really depend on which version of the software you have which feels quite limiting.

“Great Platform with Room for Growth

Pros

Interface is incredibly user friendly and looks great. I appreciate getting updates whenever maintenance is needed.

Cons

For me hard to find anything wrong with it honestly.

“Simple automation but costs add up

Pros

I love how simple it is to use, with automation that is both practical and easy to implement.

Cons

One thing I noticed is that the costs can add up with charges per user, for automations and on top of that, the service fees.

“user-friendly and flexible

Pros

The platform is user-friendly and flexible enough to adapt to our unique requirements. Also it is excellent for mapping out and monitoring our workflows.

Cons

Some of the more advanced tools require extra paid extensions. Also I'd really like it if more automation features were included by default.

“Great workflows, reports need power

Pros

Being able to design workflows visually and automate tasks has made my work much smoother and more productive.

Cons

The reporting and analytics side could be more powerful and I feel like the mobile application has room for enhancement.

“clear and efficient hiring layout

Pros

The card-based layout for managing our hiring process was both clear and efficient as it saved us a lot of time.

Cons

A few of the integrations needed some minor adjustments but all in all we had a positive experience.

“powerful AI and HR tools

Pros

I am impressed by the powerful AI automation and the strong HR capabilities it offers. The automation tools are particularly helpful.

Cons

To be honest I have not had a single problem with it. It's absolutely top-notch.

“customizable and user-friendly

Pros

For me, the biggest advantages are the customizable workflows and the user friendly interface.

Cons

I would love to see a wider range of integrations to help make my workflow even smoother.

“Promising Platform with Potential

Pros

For me, I can easily organize my work thanks to how easy this tool is to navigate.

Cons

The server can get pretty sluggish during busy periods which I think should not happen.

“perfect project management solution

Pros

I find this platform really easy to navigate and love how I can customize it to fit whatever project I'm working on. It makes tracking activities so much simpler especially when collaborating with my team.

Cons

What I don't like is that the plan I'm on doesn't include all the features I'd find useful. Some tasks could be much simpler if there was more automation available to align the process.

“amazing tool for aligned workflows

Pros

Customizing everything to fit my needs has been really easy and I like that I can set up different integrations and automations without much effort. The setup went smoothly and whenever I've needed help, the support team has been quick and really knows what they're doing.

Cons

I can't think of anything that bothers me about this software right now.

“Client Onboarding Tool with Email Marketing Capabilities

Pros

Pipefy offers wide range of tools on a single dashboard which covers everything from email marketing and HR to collaboration features.

Cons

Due to a lack of available tutorials I have not been able to customized all the features yet.

“Excellent Organization Tool

Pros

What I like most is how it keeps everything organized across departments. In telecom, we're always juggling sales, onboarding and closing tasks so being able to move customers through pipelines, add comments and adjust sections makes sure nothing gets missed.

Cons

From my perspective, I really can't think of any major complaints, everything feels well put together and you can customize it however you need.

“Automating Manual Processes via Pipefy

Pros

What I like the most about Pipefy is its seamless integration with systems like JIRA Cloud, Google Suite and Tableau.

Cons

Overall, Pipefy is a solid product but I did like to see more AI integration in the future and ways to explore what other users have created for inspiration.

“From Nutracap: A Long-Term and Satisfied User

Pros

I find Pipefys user friendly interface and no-code building solution very helpful for training our team on new processes or updates. In our ever changing industry, the agility Pipefy offers is essential for our long-term success.

Cons

The range of available apps is somewhat limited, so we have to rely on third-party integrations for some of our processes.

“No More Excel Sheets!

Pros

Having everything in one place means we no longer depend on Excel sheets and versioning. Reporting is simple and easily customizable and the workflow and project status tracking have significantly boosted our teams efficiency.

Cons

The setup was a bit challenging for certain items mainly due to our team's unique requests. However, the Pipefy team was very helpful as they provided us creative solutions to address our needs.

“Pipefy has been a great asset for workflow management

Pros

I love the simple user interface, how easy it is to onboard new users and the automation features.

Cons

I find the member admin page not very useful. I have to click multiple times to expand the list and see all our users. It does not show how many users have each role which makes it tricky to manage licenses. I did also like to see login frequency, not just the last login.

“Pipefy, a must have for large organisation with multiple projects

Pros

Pipefy dashboard is neat and clean, real-time tracking is excellent, it is mobile-friendly and the support team is outstanding.

Cons

Integration can be a bit problematic and requires a lot of bandwidth to operate smoothly.

“Excellent tool for process automation

Pros

If you need to organize your company's existing processes and ensure they are followed, Pipefy is a great tool for that. Along with the way it allows you to organize processes and phases, in a simple way, completely web-based, without having to install anything, it is a great choice.

Cons

You must be sure of how you are building the processes and phases because a future change due to a lack of a shallow analysis in their development may make you have to recreate some processes and/or phases. But if the analysis is well developed before creating the processes, the problems in restructuring something are minimal.

“decent dealership software option

Pros

The interface feels very natural and I'm honestly impressed by how quickly it responds whenever I click or make a request.

Cons

according to my team support response times are really slow whenever there system goes down.

“reliable Kanban tool overall but slow reporting and poor recruitment fit

Pros

Finding information is simple because everything's laid out so well. Managing projects feels easy and I didn't have to spend much time learning how to use it.

Cons

Reporting functionality is pretty slow and frustrating. You could have 35 fields on your card but only 25 show up in the actual report which means you're constantly having to coordinate with the team to get things working properly. IT support can be sluggish with follow ups too and some features just don't make sense, like the way cards get created. We've been using this for recruitment purposes but honestly it's not really built for that kind of work.

“fficient dealership management tool

Pros

This tool keeps me organized and makes my workday so much easier. It solved many of my workflow issues and the learning curve was gentle. When I started a few months ago, it completely changed how I manage my tasks. Having all my issues in one place helps a lot and the support team has been friendly and helpful whenever I need them.

Cons

I wish it had more functionality like the ability to create duplicate pipelines.

“aligned and well structured tool

Pros

The way it organizes applications is very simple and I find the interface easy to move through without confusion.

Cons

For me the platform doesn't do a great job explaining what it can actually do or how to get the most out of it.

“Perfect Tool for Workflow Management

Pros

My workflow feels smoother now and organizing requests takes less time. Everything feels structured and evenly shared across the team which helps us stay on track.

Cons

In my opinion the pipeline could really benefit from adding user assignments directly to the cards, it would make tracking who's responsible for what much clearer and easier to manage.

“comprehensive and Feature Rich solution

Pros

This platform gives a really complete solution compared to others I've used. The interface is clean, setup was simple and the support team has been amazing. Getting started took less effort than I expected.

Cons

The learning curve is pretty steep and I think they need to make the features more accessible so people actually use them regularly.

“excellent workflow automation solution

Pros

Workflow runs things smoothly without delays. Whether I'm onboarding new hires, processing orders, or managing data, nothing gets stuck anymore. Once I start a project, I know it'll finish on time because the system moves it step by step.

Cons

Nothing comes to my mind, maybe just minor interface tweaks here and there.

“great tool for addressing key issues

Pros

In my opinion the interface looks great and is so easy to use which makes navigation quick and enjoyable.

Cons

I honestly can't think of any real downsides, everything seems to work well for what I need.

“simple and user friendly tool

Pros

Everything about the interface feels simple. Even when I first started, I could find what I needed right away without much practice.

Cons

Would be nice for me to have additional features that give users more control and flexibility.

“Pipefy - practical platform for task automation.

Pros

First and foremost, I have to mention the price. I must say it is one of the most affordable automation software options I have tried. I also love Pipefy's intuitive and easy to use interface which allows even those with limited technical skills to get started without any hassle. Among its features, I find it very useful to create complex flowcharts easily, which is essential for professionals needing precise visual representations. The platform supports real time communication among team members and facilitates both internal and external collaboration which eventually makes teamwork seamless.

Cons

While the platform is practical, its dashboard needs better organization and a more colorful user interface. Additionally, the email system needs improvement, as many emails end up in spam folders which leads to lost communication with clients.

“excellent dealership management tool

Pros

Programming it takes very little training and I love that it handles both internal and external communication really well. The mobile app is super handy, automation saves a lot of time and creating forms for big data projects is easy. It's been a great tool for our team.

Cons

Although it is great but I have some suggestions. It is missing an organizational overview dashboard that would show all processes in one place. Would be helpful to have indicators for tracking progress, overdue tasks and calculating service level percentages for each request, this kind of centralized view would really improve how we monitor our service requests.

“aligned HR process automation tool

Pros

For me the interface was easy to learn right away. Automation features make work much faster and the AI tools are very smart. It's become an essential part of how we manage our processes.

Cons

Automation features works great but my automated emails from the pipeline often end up in candidates' spam folders which is really frustrating. I've had several candidates tell me they never got feedback about there selection process, only to find out the emails were sitting in spam. This happens way too often and makes communication unreliable.

“Best workflow mapping capabilities

Pros

What caught my attention first was how simple the interface is. I never felt lost even with advanced features. Setting up flowcharts was quick and matched what I wanted perfectly. Since I work in exhibitions, accuracy is important and this tool delivers. Real time communication makes teamwork so much smoother than before. It's now something I use every day.

Cons

The registration process is way too complicated for me and takes forever to complete. While it's a great tool overall, the initial setup experience really needs work especially when you compare it to competitors like Lucidspark that handle onboarding much more smoothly.

“If you are going to use Pipefy, be prepared to spend a lot of money

Pros

It has a beautiful interface and is easy to use.

Cons

Everything is charged separately, including add-ons and the price seems too much compared to other competing services.

“great time-saving automation but pricing is steep

Pros

Automation saves me from repeating the same tasks and helps me save time.

Cons

I find the pricing to be pretty steep which is definitely a downside for me.

“smart solution for Multi sector Management

Pros

I like how I can handle information, check APIs and access documentation without needing a developer. This platform really encourages me to explore and learn. Anyone who hasn't seen how powerful it is probably just hasn't used it enough yet.

Cons

Currently handles everything I need and we've actually suggested it to our partner departments. Would be great for my team if they offered regular check-ins with the product team, maybe every couple weeks or monthly, to discuss improvements for day to day use. For me the access hierarchy is pretty limited right now and while the standard setup works, our team could really benefit from more granular permission levels.

“good task tracking, expensive for DIY features

Pros

It really helps me stay on top of my day to day tasks. It shows exactly where I'm at in every process and honestly it's such a relief not to forget important stuff anymore.

Cons

I feel like I'm paying premium prices just to do most of the heavy lifting myself. While the platform works well for basic needs, getting more advanced functionality means I have to invest significant time building custom solutions. For what we're paying per license, I expected more out of the box capabilities rather than having to construct everything from scratch.

“Excellent Kanban but search needs work

Pros

From my perspective the customization of Kanban options are awesome, I can tweak things however I want which makes managing workflows so much easier.

Cons

search functionality really bothers me since you can only look through one database field at a time. Getting data imported is pretty frustrating too.

“I use and recommend Pipefy

Pros

Pipefy helps me create custom workflows catering to my teams needs. I can adjust processes and steps to match our workflow and automate repetitive, manual tasks. This not only saves time but also reduces errors which boosts our productivity. I also like being able to track the progress of my company's processes through it.

Cons

With its numerous functions and automations, it initially takes some extra time to customize everything according to our needs. but once set up, its easy to use. The price is a bit higher but the tools functionality justifies the cost.

“Nothing intuitive

Pros

The range of functionality options is insane.

Cons

The interface is not very easy and tasks, even if completed in another phase still appear for those who have already finished.

“Management tool

Pros

Managing and monitoring projects is easy for me. Plus I can integrate teams with mutual demands.

Cons

I cannot copy a board with its card information, only the settings are transferable. It would be helpful to transfer a complete card between boards.

“The best tool I've ever found for processes and general management of my company

Pros

the customization and automation features are really nice

Cons

Pipefy might seem complex at first because of its numerous functions but that is something that happened in the beginning only. Once I got used to it, I found it quite easy to navigate. though the price is a bit higher than others on the market, I believe its worth the investment.

“efficient Process Management solution

Pros

That Kanban feature has been a total game changer for my department. It keeps everything organized and we've definitely gotten more productive since using it.

Cons

I think they could put more effort into connecting with other software platforms.

“good management tool overall

Pros

It's super easy to use and just feels practical. I also love how simple it is to connect with other tools we use.

Cons

Email support makes it tough to keep track of our conversation history which can be frustrating when following up on issues.

“Boosting Company Efficiency

Pros

Getting started was really simple, quick setup and barely any learning curve. What I really like is how it adapts to our business needs without needing a tech expert. The low code setup means anyone on the team can jump in and make updates.

Cons

I think emails sent through this platform occasionally end up in spam folders which can be frustrating when trying to communicate with clients.

“amazing overall experience with minor issues

Pros

Managing all my workflows in one place makes my life so much easier. It gives really useful insights and when I introduced it to another department, they were instantly impressed with how smoothly it worked.

Cons

Automation features can be a bit confusing at times and I've noticed some information gets lost in the process. Support response times could be faster, the sLA feels lengthy though I guess thATs pretty standard for most platforms.

“Effective Low Code solution

Pros

automation is fast and effortless. The interface feels clean and easy to use and I like how well it connects with our older systems. Plus the sLA controls help us keep track of everything.

Cons

The dashboard could be more user friendly and there isn't a comprehensive option for documenting processes.

“simple setup for Everyone

Pros

Building workflows, adding conditions and setting up integrations feels super simple and easy for me.

Cons

Would be helpful to see all requests across different pipes using filters. In my opinion the formula and calculation features in forms could use some work.

“centralized project hub

Pros

Having all my projects in one central spot has been a total lifesaver for my team to stay organized.

Cons

Building custom dashboards feels nearly impossible for me with the current setup.

“flexible with great integrations but limited features for the price

Pros

What stands out for me is how flexible it is, it connects easily with the tools we already use.

Cons

The missing built-in functionality and pricing can be concerning from my perspective.

“keeps everything running smoothly

Pros

We honestly depend on this tool every day. It's flexible, reliable and helps us organize just about every process we run.

Cons

Interface with Power BI could definitely use some work, I think it's one of those small adjustments that would make a big difference.