Pipefy Reviews
45 Review(s)
Overall Rating
4.4
45 Review(s)
Rating Distribution
5
(23)
4
(17)
3
(5)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.4
45 Review(s)
Rating Distribution
5
(23)
4
(17)
3
(5)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Client Onboarding Tool with Email Marketing Capabilities
Client Onboarding Tool with Email Marketing Capabilities
Pros
Pipefy offers wide range of tools on a single dashboard which covers everything from email marketing and HR to collaboration features.
Cons
Due to a lack of available tutorials I have not been able to customized all the features yet.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ewa
Health, Wellness and Fitness, 51-100 employees
More than a year
May 2024
Automating Manual Processes via Pipefy
Automating Manual Processes via Pipefy
Pros
What I like the most about Pipefy is its seamless integration with systems like JIRA Cloud, Google Suite and Tableau.
Cons
Overall, Pipefy is a solid product but I did like to see more AI integration in the future and ways to explore what other users have created for inspiration.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Megan
E-Learning, 500+ employees
Less than a year
April 2024
From Nutracap: A Long-Term and Satisfied User
From Nutracap: A Long-Term and Satisfied User
Pros
I find Pipefys user friendly interface and no-code building solution very helpful for training our team on new processes or updates. In our ever changing industry, the agility Pipefy offers is essential for our long-term success.
Cons
The range of available apps is somewhat limited, so we have to rely on third-party integrations for some of our processes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Maximilian
Health, Wellness and Fitness, 51-100 employees
More than a year
April 2024
No More Excel Sheets!
No More Excel Sheets!
Pros
Having everything in one place means we no longer depend on Excel sheets and versioning. Reporting is simple and easily customizable and the workflow and project status tracking have significantly boosted our teams efficiency.
Cons
The setup was a bit challenging for certain items mainly due to our team's unique requests. However, the Pipefy team was very helpful as they provided us creative solutions to address our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gustavo
Utilities, 1-10 employees
Less than a year
April 2024
Pipefy has been a great asset for workflow management
Pipefy has been a great asset for workflow management
Pros
I love the simple user interface, how easy it is to onboard new users and the automation features.
Cons
I find the member admin page not very useful. I have to click multiple times to expand the list and see all our users. It does not show how many users have each role which makes it tricky to manage licenses. I did also like to see login frequency, not just the last login.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Dan
Non-Profit Organization Management, 500+ employees
Less than 6 months
April 2024
Pipefy, a must have for large organisation with multiple projects
Pipefy, a must have for large organisation with multiple projects
Pros
Pipefy dashboard is neat and clean, real-time tracking is excellent, it is mobile-friendly and the support team is outstanding.
Cons
Integration can be a bit problematic and requires a lot of bandwidth to operate smoothly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 500+ employees
Less than 6 months
April 2024
Excellent tool for process automation
Excellent tool for process automation
Pros
If you need to organize your company's existing processes and ensure they are followed, Pipefy is a great tool for that. Along with the way it allows you to organize processes and phases, in a simple way, completely web-based, without having to install anything, it is a great choice.
Cons
You must be sure of how you are building the processes and phases because a future change due to a lack of a shallow analysis in their development may make you have to recreate some processes and/or phases. But if the analysis is well developed before creating the processes, the problems in restructuring something are minimal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rodrigo
Professional Training & Coaching, 1-10 employees
Less than a year
December 2023
Pipefy - practical platform for task automation.
Pipefy - practical platform for task automation.
Pros
First and foremost, I have to mention the price. I must say it is one of the most affordable automation software options I have tried. I also love Pipefy's intuitive and easy to use interface which allows even those with limited technical skills to get started without any hassle. Among its features, I find it very useful to create complex flowcharts easily, which is essential for professionals needing precise visual representations. The platform supports real time communication among team members and facilitates both internal and external collaboration which eventually makes teamwork seamless.
Cons
While the platform is practical, its dashboard needs better organization and a more colorful user interface. Additionally, the email system needs improvement, as many emails end up in spam folders which leads to lost communication with clients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Megan
Consumer Goods, 500+ employees
Less than a year
August 2023
If you are going to use Pipefy, be prepared to spend a lot of money
If you are going to use Pipefy, be prepared to spend a lot of money
Pros
It has a beautiful interface and is easy to use.
Cons
Everything is charged separately, including add-ons and the price seems too much compared to other competing services.
Ease of use
6
Value for money
3
Customer Support
3
Functionality
10
Jose
E-Learning, 1-10 employees
Less than 6 months
July 2023
I use and recommend Pipefy
I use and recommend Pipefy
Pros
Pipefy helps me create custom workflows catering to my teams needs. I can adjust processes and steps to match our workflow and automate repetitive, manual tasks. This not only saves time but also reduces errors which boosts our productivity. I also like being able to track the progress of my company's processes through it.
Cons
With its numerous functions and automations, it initially takes some extra time to customize everything according to our needs. but once set up, its easy to use. The price is a bit higher but the tools functionality justifies the cost.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fabio
Marketing and Advertising, 1-10 employees
Less than a year
May 2023
Nothing intuitive
Nothing intuitive
Pros
The range of functionality options is insane.
Cons
The interface is not very easy and tasks, even if completed in another phase still appear for those who have already finished.
Ease of use
2
Value for money
6
Customer Support
6
Functionality
8
Heloisa
Legal Services, 1-10 employees
Less than a year
May 2023
Management tool
Management tool
Pros
Managing and monitoring projects is easy for me. Plus I can integrate teams with mutual demands.
Cons
I cannot copy a board with its card information, only the settings are transferable. It would be helpful to transfer a complete card between boards.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Marketing and Advertising, 1-10 employees
Less than a year
May 2023
The best tool I've ever found for processes and general management of my company
The best tool I've ever found for processes and general management of my company
Pros
the customization and automation features are really nice
Cons
Pipefy might seem complex at first because of its numerous functions but that is something that happened in the beginning only. Once I got used to it, I found it quite easy to navigate. though the price is a bit higher than others on the market, I believe its worth the investment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julia
Marketing and Advertising, 1-10 employees
Less than a year
May 2023
Good management tool.
Good management tool.
Pros
Well it is easy to use and customize as the information is well-organized and pretty clear visually. Also it has great tools
Cons
I have no complaints. During my time using the tool we had a great experience.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Fabiana
Human Resources, 1-10 employees
Less than 6 months
March 2023
Pipefy is a good software
Pipefy is a good software
Pros
I really like how I can organize my tasks and see what my colleagues are working on.
Cons
The design is not very user-friendly and I am feeling a bit confused already.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Information Technology and Services, 11-50 employees
Less than 6 months
March 2023
It gives us flexibility in process management
It gives us flexibility in process management
Pros
For someone like me who uses a wide range of software, Pipefy's intuitive and easy to learn nature is a big plus. My processes are automated quickly and pretty nicely. Also it is user-friendly and has been a vital tool in managing my business. I have found it fantastic to use.
Cons
There need to be improved channels for client interaction. A sudden, radical upgrade threw us off schedule. Due to issues with their notifications, we are currently searching for an alternative platform.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Laura
Hospital & Health Care, 500+ employees
Less than a year
March 2023
Abusive Price
Abusive Price
Pros
This tool is really helpful. it makes it easy to manage multiple functions and can be customized to fit specific needs.
Cons
Pipefy's charges for automations are quite high. While I acknowledge the value of these automations, the pricing does not align with what most companies can afford. They are asking around US$0.60 for each automated operation and a relatively simple process can easily add up to an extra US$600.00 per month.
Ease of use
10
Value for money
4
Customer Support
10
Functionality
10
Alice
Marketing and Advertising, 51-100 employees
More than a year
February 2023
Easy tasks Pipefy BPM is simple and useful
Easy tasks Pipefy BPM is simple and useful
Pros
For a simple operation, I find Pipefy's BPM tool easy to use and implement. Its functions can be streamlined and the user interface is simple. Also it seems like an excellent BPM solution for small and medium sized businesses and it integrates seamlessly with a wide range of other products. The community interaction and support are also outstanding.
Cons
The technology seems insufficient for managing complex tasks. Although the layout is nice, it lacks community information. Despite reading and experimenting with the product I still have complex questions.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Krishna
Hospital & Health Care, 500+ employees
More than a year
February 2023
Advanced project and activity management tool
Advanced project and activity management tool
Pros
The no code tools are very useful for creating process workflows. Also the program is very user-friendly, simple to navigate, with fantastic graphics and intuitive features. Its great for project management, process management and managing team activities. I like how Pipefy empowers me to develop and customize my processes in any way I want. The level of detail and history I can store on a single Pipe is huge
Cons
I wish there were more resources for creating dashboards. Other elements, like automation, could make some tasks easier. The email tools need more features and resources for developing better email templates. There are restrictions even with a corporate account that cannot be changed.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Ayush
Staffing and Recruiting, 500+ employees
Less than a year
January 2023
Facilitates workflow
Facilitates workflow
Pros
The software is easy to use and I really like the customization options for cards within the workflow.
Cons
The card filtering options during searches are quite limited.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
Miguel
Telecommunications, 11-50 employees
Less than 6 months
January 2023
An effective process management tool
An effective process management tool
Pros
This tool is practical, adaptive and easy to use which makes teamwork optimization simple as you do not need any advanced coding skills. Also Pipefy lets me create customized workflows quickly and easily using a variety of templates. Its scalable, flexible and customizable to meet different needs and expectations. Moreover I find it to be the perfect tool for implementing and managing efficient processes as it helps organize and monitor projects with useful accounting features like purchase order management, accounting and invoicing.
Cons
There are some bugs, slowness and difficulties with certain integrations as well as too few advanced features.
Ease of use
10
Value for money
6
Customer Support
9
Functionality
10
Michel
Professional Training & Coaching, 1-10 employees
More than a year
January 2023
assists in planning operations and ensures the safety of procedures.
assists in planning operations and ensures the safety of procedures.
Pros
Pipefy helps my team collaborate properly in planning operations which eventually ensures all procedures are completed within set time frames and streamlining the approval process. With Pipefy, we designed process paths and created adaptable flow branches. If a process within the diagram is missing a field, Pipefy lets us follow a different path and notifies the relevant actors to take appropriate actions.
Cons
Getting started is easy but there is a learning curve with the platform. Once I understood how it works it performed well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohamed
Banking, 500+ employees
More than a year
January 2023
Excellent project tracking and task management platform
Excellent project tracking and task management platform
Pros
Pipefy is quite user friendly and has helped us track our inventory from its arrival at our company to its distribution to sales representatives. It also manages financial operations like purchase orders, accounting and invoicing, giving us better control over project expenditures. I also like the ability to view all processes from a Kanban perspective and use features like email automation and pipe connections. The multiple tools in Pipefy have made our workflow much smoother.
Cons
I noticed that I cannot add many users to a single workflow instance. Job progress is not updated in real-time which delays reporting and visibility for the entire team. Although the interface is decent, it lacks community information.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Ramgopal
Staffing and Recruiting, 51-100 employees
Less than a year
January 2023
Doing daily tasks is very easy with Pipefy
Doing daily tasks is very easy with Pipefy
Pros
I really love the variety of workflow templates Pipefy offers. They make it easy to organize any project or task list and can be easily adjusted to meet our needs. The accounting features, including purchase order management, accounting and invoicing, are also great for tracking all project expenses.
Cons
It would be helpful if they included more complex metrics like performance and activity duration. For example, the Gantt chart could show how much time has passed since an activity was scheduled.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Shayla
Internet, 500+ employees
More than a year
January 2023
Pipefy review
Pipefy review
Pros
The tool is practical for workflow resources and calls.
Cons
I have not explored all the features yet. So cannot say anything for now
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Health, Wellness and Fitness, 500+ employees
Less than 6 months
January 2023
Great software for organizing tasks
Great software for organizing tasks
Pros
I really like the Kanban style of operation in this software. It allows me to easily view tasks, add deadlines, descriptions and assign them to individuals. This greatly improves task organization across different company sectors and helps integrate areas by keeping everyone informed about what is happening in other departments.
Cons
The software has a lot of features but they are not very clear. I think it would be better if the company provided detailed training for its use.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Daiane
Research, 500+ employees
More than a year
December 2022
Pipefy Review
Pipefy Review
Pros
I really enjoy the option that allows me to automate forms.
Cons
So far, I have not found any issues as it has always understood my needs very well.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Saymon
Information Technology and Services, 11-50 employees
Less than 6 months
December 2022
Pipedrive is a great partner when it comes to process automation
Pipedrive is a great partner when it comes to process automation
Pros
We use Pipefy to automate nearly all our company processes from HR and finance to operations and sales. It really offers limitless options.
Cons
The price per user is very expensive especially if employees need access to the pipe to monitor the cards.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Fabio
Marketing and Advertising, 51-100 employees
Less than a year
November 2022
Workflow with pipefy
Workflow with pipefy
Pros
Pipefy has been instrumental in organizing our finances and creating a tool to manage our Business Development efforts. I needed these services because of the nature of my work.
Cons
It can be challenging to track progress when reporting tasks in real time due to delays in ensuring all employees have an accurate picture. Also, payments are based on users rather than the total cost of the software, which might discourage broader team participation due to cost. I did also like to see more advanced features, like performance metrics and scheduling to better visualize task completion and time remaining.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Terina
Writing and Editing, 1-10 employees
Less than a year
November 2022
Best Platform for Process Management
Best Platform for Process Management
Pros
It is easy to create, automates and modify any type of workflow with Pipefy. Also it allow us to make sure we do clear communication with all stakeholders and provides important metrics to control and monitor the execution of projects, tasks, routines and requests.
Cons
Integrations should be handled directly by the user without needing to involve the Pipefy Dev Team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexandre
Management Consulting, 1-10 employees
More than a year
October 2022
Pipefy Vision
Pipefy Vision
Pros
This software helps me stay organized and keep up to date with my tasks.
Cons
There are some limitations in automation that can negatively impact the work you have set up.
Ease of use
6
Value for money
10
Customer Support
6
Functionality
6
Anonymous
Public Relations and Communications, 51-100 employees
Less than a year
October 2022
An amazing tool to automate workflows
An amazing tool to automate workflows
Pros
I love using Pipefy because it optimizes workflows, manage our teams sales tickets and create the best onboarding experience for our customers.
Cons
I have trouble using integrations with some APIs but the platform offers several help forums.
Ease of use
9
Value for money
6
Customer Support
10
Functionality
10
Gabriela
Human Resources, 11-50 employees
Less than a year
October 2022
Pipefy software review
Pipefy software review
Pros
I like the Pipefy platform because its practical and comprehensive. We use it across all areas of our company, which helps us manage time, tasks, priorities and projects properly.
Cons
We have not had any complaints to mention about the platform so far as it meets all our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ingrid
Facilities Services, 11-50 employees
Less than a year
September 2022
Pipefy made our workflow automation easier and convenient
Pipefy made our workflow automation easier and convenient
Pros
Workflow automation on Pipefy has really impressed me by reducing the workload from daily or repetitive tasks. We mainly use it for automating forms, processes and workflows. The templates are fantastic for getting started on the platform.
Cons
I do not have any serious complaints about the platform. It is really easy to use. I am testing some complex queires to explore the tools limits, but I am confident it will meet our expectations.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Human Resources, 11-50 employees
Less than 6 months
September 2022
Very bad customer support
Very bad customer support
Pros
I really liked the software overall. It has many features and a good execution.
Cons
The customer support is very unresponsive and uncooperative. Additionally, its not possible to remove the branding from all emails and email integration is buggy.
Ease of use
7
Value for money
7
Customer Support
3
Functionality
5
Julius
Consumer Goods, 1-10 employees
Less than 6 months
September 2022
Pipefy - Keeping a tab on all cases/accounts without missing a thing.
Pipefy - Keeping a tab on all cases/accounts without missing a thing.
Pros
Pipefy helps me keep a sequenced track of all action items.
Cons
Sometimes the loading is slow. Additionally, when I move a card from one stage to another, I occasionally have to reload the page because the card disappears mid-movement.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mrinal
Insurance, 101-500 employees
Less than a year
August 2022
Incredible collaboration tool that increases productivity
Incredible collaboration tool that increases productivity
Pros
Pipefy is a great tool because it lets me develop and manage any type of process from scratch. It handles everything from procurement to sales, recruitment and project management. To simplify things, I can attach documents, email checklists and link to other pipes.
Cons
Pipefy's support staff is very helpful and patient while guiding me through the process, which makes it difficult for me to track any flaws right now. They allow me to make mistakes which helps me learn how to use Pipefy properly. Although the technology can be difficult to grasp initially, its worth the effort in the long run.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Melissa
Computer Software, 500+ employees
More than a year
June 2022
Simply a great tool
Simply a great tool
Pros
One of my favorite aspects of Pipefy is its wide range of features. Although software with such range of features can be difficult to use but Pipefy was easy to set up and work with, even for new team members.
Cons
I have run into a few bugs, but the good thing is that customer support helped me resolve them. I also think the API documentation could use some improvements. These are just minor issues though.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jelle
Computer Software, 1-10 employees
Less than 6 months
June 2022
AMAZING product, service falls off cliff after you pay--not the start up they used to be
AMAZING product, service falls off cliff after you pay--not the start up they used to be
Pros
Their tech stack is amazing and the integration with Workato is smooth. There is almost nothing I cannot do on the platform, but I have noticed that their service structure has been poor lately.
Cons
This is my second time using Pipefy and the experience of modeling and going live is not what it was two years ago for my first project. They allocate a set number of hours for modeling "pipes," but Zoom calls, strategizing time and bug fixes all count against this time. The biggest issue was when their developer designed our pipe with a major flaw and refused to fix it (even ignoring my emails for weeks) unless I paid for additional hours at $125 per hour. I felt stuck in a cycle of constant costs. I chose not to pay extra and tried to resolve it myself but the developers design was so complex that even their support team could not figure it out. Essentially, my project was held hostage. They do not provide documentation on the architecture and leave me to fend for myself, offering a $125 per hour solution if I want help. Additionally, their support is nonexistent after hours, on weekends and during Brazilian holidays. In 2022, I have not encountered another SaaS that operates like this. Even during business hours, the turnaround time is 90 minutes. Workato is a great integration tool but is also pricey, costing $0.075 per ping, with most processes needing 2 to 3 calls to achieve the goals.
Ease of use
7
Value for money
9
Customer Support
4
Functionality
10
Amir
Medical Practice, 11-50 employees
More than a year
June 2022
Pipefy is a versatile tool that may be used for a variety of purposes
Pipefy is a versatile tool that may be used for a variety of purposes
Pros
One of my all-time favorite features is the Sprint panel because it lets me break down my weekly to do list into manageable chunks. Pipefy has been a huge asset in streamlining my companys operations. I used the platform to identify where most errors were occurring, what actions to take and what procedures needed changes.
Cons
In my opinion, Pipefy is an excellent tool though there are a few minor issues I'd like to see addressed. I did like an option to select a time and working hours for the expiration date, but there is not one available.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jessica
Computer Software, 101-500 employees
More than a year
May 2022
Awesome
Awesome
Pros
Building forms, flows and managing projects is pretty easy here. The CRM and communication tools we can set up, along with automations and integrations between different tools, are game-changers. Having all these features in one software where my entire team can access and contribute saves a lot of time and effort.
Cons
I have to create all the flows from a pre-formatted template or start from scratch. There is no way to adapt or import from a sheet or another software we have used. This limitation makes migrating from another platform to Pipefy quite challenging.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Caroline
Hospitality, 51-100 employees
Less than a year
April 2022
Good service, awesome templates.
Good service, awesome templates.
Pros
The integrations and user interface are the standout features for me.
Cons
I would love to see more integration options with e-commerce platforms. That would be fantastic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Human Resources, 11-50 employees
Less than a year
March 2022
Organizing your entire company in a clear and objective way
Organizing your entire company in a clear and objective way
Pros
The tool lets me create fully customizable cards where I can input any type of information. We use these cards to store customer details which allows us to track the status of client issues whether resolved or pending. The tool works well on both desktop and mobile and the ability for all collaborators to use and edit simultaneously has added more dynamism to our operations.
Cons
The cards do not always update for all collaborators in a timely manner and I often have to wait for updates to sync. Also my team had some difficulty adjusting to the tool at first, but after a few weeks, everyone agreed that the companys progress and growth are impressive.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
James
Marketing and Advertising, 51-100 employees
Less than 6 months
March 2022
Essential for project organization
Essential for project organization
Pros
What I like most about Pipefy is the option to divide project stages into a Kanban board which provides a clear overview of the project and its progress. Creating panels with project data also makes statistical analysis easier and supports better decision-making.
Cons
One issue I encountered was when trying to make a comment on a task on the Kanban board. I wanted to add line breaks in the comment, but once posted, the entire comment lacked line breaks. This made it hard for other project members to read parts of it. Aside from this minor problem, I have no other complaints about the software.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Marcio
Industrial Automation, 51-100 employees
Less than a year
February 2022
Good, but there is a lack of resources and it is expensive for countries with a devalued currency like Brazil
Good, but there is a lack of resources and it is expensive for countries with a devalued currency like Brazil
Pros
The software is excellent for process management as it allows activities to be conducted in a highly organized manner. It lets me hide customized fields based on rules which is one of the key reasons we continue using it. This feature helps keep activities organized across departments and prevents team errors.
Cons
The automation features, as well as the portals and documentation, leave much to be desired. We are currently testing ClickUp in some areas and have not fully migrated yet. We sometimes need to use Integromat to handle tasks within Pipefy, which seems a bit absurd. The documentation and Playbooks are essentially non-existent which makes it hard to educate the team with useful resources. Pipefy's Portals are nearly useless and haven't been consistently developed. Despite being a Brazilian company, Pipefy's pricing at $36 per user, plus additional charges, makes us constantly search for alternatives. Unlike companies like RD Station which understands Brazil's pricing issues and negotiates better, Pipefy's response to such concerns was dismissive. This dissatisfaction has led us to explore alternatives, and we keep an account with ClickUp, hoping to find features that might eventually replace Pipefy.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Altair
Law Practice, 1-10 employees
Less than a year
January 2022
Filters
Sort by:
Client Onboarding Tool with Email Marketing Capabilities
Client Onboarding Tool with Email Marketing Capabilities
Pros
Pipefy offers wide range of tools on a single dashboard which covers everything from email marketing and HR to collaboration features.
Cons
Due to a lack of available tutorials I have not been able to customized all the features yet.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ewa
Health, Wellness and Fitness, 51-100 employees
More than a year
May 2024
Automating Manual Processes via Pipefy
Automating Manual Processes via Pipefy
Pros
What I like the most about Pipefy is its seamless integration with systems like JIRA Cloud, Google Suite and Tableau.
Cons
Overall, Pipefy is a solid product but I did like to see more AI integration in the future and ways to explore what other users have created for inspiration.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Megan
E-Learning, 500+ employees
Less than a year
April 2024
From Nutracap: A Long-Term and Satisfied User
From Nutracap: A Long-Term and Satisfied User
Pros
I find Pipefys user friendly interface and no-code building solution very helpful for training our team on new processes or updates. In our ever changing industry, the agility Pipefy offers is essential for our long-term success.
Cons
The range of available apps is somewhat limited, so we have to rely on third-party integrations for some of our processes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Maximilian
Health, Wellness and Fitness, 51-100 employees
More than a year
April 2024
No More Excel Sheets!
No More Excel Sheets!
Pros
Having everything in one place means we no longer depend on Excel sheets and versioning. Reporting is simple and easily customizable and the workflow and project status tracking have significantly boosted our teams efficiency.
Cons
The setup was a bit challenging for certain items mainly due to our team's unique requests. However, the Pipefy team was very helpful as they provided us creative solutions to address our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gustavo
Utilities, 1-10 employees
Less than a year
April 2024
Pipefy has been a great asset for workflow management
Pipefy has been a great asset for workflow management
Pros
I love the simple user interface, how easy it is to onboard new users and the automation features.
Cons
I find the member admin page not very useful. I have to click multiple times to expand the list and see all our users. It does not show how many users have each role which makes it tricky to manage licenses. I did also like to see login frequency, not just the last login.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Dan
Non-Profit Organization Management, 500+ employees
Less than 6 months
April 2024
Pipefy, a must have for large organisation with multiple projects
Pipefy, a must have for large organisation with multiple projects
Pros
Pipefy dashboard is neat and clean, real-time tracking is excellent, it is mobile-friendly and the support team is outstanding.
Cons
Integration can be a bit problematic and requires a lot of bandwidth to operate smoothly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 500+ employees
Less than 6 months
April 2024
Excellent tool for process automation
Excellent tool for process automation
Pros
If you need to organize your company's existing processes and ensure they are followed, Pipefy is a great tool for that. Along with the way it allows you to organize processes and phases, in a simple way, completely web-based, without having to install anything, it is a great choice.
Cons
You must be sure of how you are building the processes and phases because a future change due to a lack of a shallow analysis in their development may make you have to recreate some processes and/or phases. But if the analysis is well developed before creating the processes, the problems in restructuring something are minimal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rodrigo
Professional Training & Coaching, 1-10 employees
Less than a year
December 2023
Pipefy - practical platform for task automation.
Pipefy - practical platform for task automation.
Pros
First and foremost, I have to mention the price. I must say it is one of the most affordable automation software options I have tried. I also love Pipefy's intuitive and easy to use interface which allows even those with limited technical skills to get started without any hassle. Among its features, I find it very useful to create complex flowcharts easily, which is essential for professionals needing precise visual representations. The platform supports real time communication among team members and facilitates both internal and external collaboration which eventually makes teamwork seamless.
Cons
While the platform is practical, its dashboard needs better organization and a more colorful user interface. Additionally, the email system needs improvement, as many emails end up in spam folders which leads to lost communication with clients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Megan
Consumer Goods, 500+ employees
Less than a year
August 2023
If you are going to use Pipefy, be prepared to spend a lot of money
If you are going to use Pipefy, be prepared to spend a lot of money
Pros
It has a beautiful interface and is easy to use.
Cons
Everything is charged separately, including add-ons and the price seems too much compared to other competing services.
Ease of use
6
Value for money
3
Customer Support
3
Functionality
10
Jose
E-Learning, 1-10 employees
Less than 6 months
July 2023
I use and recommend Pipefy
I use and recommend Pipefy
Pros
Pipefy helps me create custom workflows catering to my teams needs. I can adjust processes and steps to match our workflow and automate repetitive, manual tasks. This not only saves time but also reduces errors which boosts our productivity. I also like being able to track the progress of my company's processes through it.
Cons
With its numerous functions and automations, it initially takes some extra time to customize everything according to our needs. but once set up, its easy to use. The price is a bit higher but the tools functionality justifies the cost.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fabio
Marketing and Advertising, 1-10 employees
Less than a year
May 2023
Nothing intuitive
Nothing intuitive
Pros
The range of functionality options is insane.
Cons
The interface is not very easy and tasks, even if completed in another phase still appear for those who have already finished.
Ease of use
2
Value for money
6
Customer Support
6
Functionality
8
Heloisa
Legal Services, 1-10 employees
Less than a year
May 2023
Management tool
Management tool
Pros
Managing and monitoring projects is easy for me. Plus I can integrate teams with mutual demands.
Cons
I cannot copy a board with its card information, only the settings are transferable. It would be helpful to transfer a complete card between boards.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Marketing and Advertising, 1-10 employees
Less than a year
May 2023
The best tool I've ever found for processes and general management of my company
The best tool I've ever found for processes and general management of my company
Pros
the customization and automation features are really nice
Cons
Pipefy might seem complex at first because of its numerous functions but that is something that happened in the beginning only. Once I got used to it, I found it quite easy to navigate. though the price is a bit higher than others on the market, I believe its worth the investment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julia
Marketing and Advertising, 1-10 employees
Less than a year
May 2023
Good management tool.
Good management tool.
Pros
Well it is easy to use and customize as the information is well-organized and pretty clear visually. Also it has great tools
Cons
I have no complaints. During my time using the tool we had a great experience.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Fabiana
Human Resources, 1-10 employees
Less than 6 months
March 2023
Pipefy is a good software
Pipefy is a good software
Pros
I really like how I can organize my tasks and see what my colleagues are working on.
Cons
The design is not very user-friendly and I am feeling a bit confused already.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Information Technology and Services, 11-50 employees
Less than 6 months
March 2023
It gives us flexibility in process management
It gives us flexibility in process management
Pros
For someone like me who uses a wide range of software, Pipefy's intuitive and easy to learn nature is a big plus. My processes are automated quickly and pretty nicely. Also it is user-friendly and has been a vital tool in managing my business. I have found it fantastic to use.
Cons
There need to be improved channels for client interaction. A sudden, radical upgrade threw us off schedule. Due to issues with their notifications, we are currently searching for an alternative platform.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Laura
Hospital & Health Care, 500+ employees
Less than a year
March 2023
Abusive Price
Abusive Price
Pros
This tool is really helpful. it makes it easy to manage multiple functions and can be customized to fit specific needs.
Cons
Pipefy's charges for automations are quite high. While I acknowledge the value of these automations, the pricing does not align with what most companies can afford. They are asking around US$0.60 for each automated operation and a relatively simple process can easily add up to an extra US$600.00 per month.
Ease of use
10
Value for money
4
Customer Support
10
Functionality
10
Alice
Marketing and Advertising, 51-100 employees
More than a year
February 2023
Easy tasks Pipefy BPM is simple and useful
Easy tasks Pipefy BPM is simple and useful
Pros
For a simple operation, I find Pipefy's BPM tool easy to use and implement. Its functions can be streamlined and the user interface is simple. Also it seems like an excellent BPM solution for small and medium sized businesses and it integrates seamlessly with a wide range of other products. The community interaction and support are also outstanding.
Cons
The technology seems insufficient for managing complex tasks. Although the layout is nice, it lacks community information. Despite reading and experimenting with the product I still have complex questions.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Krishna
Hospital & Health Care, 500+ employees
More than a year
February 2023
Advanced project and activity management tool
Advanced project and activity management tool
Pros
The no code tools are very useful for creating process workflows. Also the program is very user-friendly, simple to navigate, with fantastic graphics and intuitive features. Its great for project management, process management and managing team activities. I like how Pipefy empowers me to develop and customize my processes in any way I want. The level of detail and history I can store on a single Pipe is huge
Cons
I wish there were more resources for creating dashboards. Other elements, like automation, could make some tasks easier. The email tools need more features and resources for developing better email templates. There are restrictions even with a corporate account that cannot be changed.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Ayush
Staffing and Recruiting, 500+ employees
Less than a year
January 2023
Facilitates workflow
Facilitates workflow
Pros
The software is easy to use and I really like the customization options for cards within the workflow.
Cons
The card filtering options during searches are quite limited.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
Miguel
Telecommunications, 11-50 employees
Less than 6 months
January 2023
An effective process management tool
An effective process management tool
Pros
This tool is practical, adaptive and easy to use which makes teamwork optimization simple as you do not need any advanced coding skills. Also Pipefy lets me create customized workflows quickly and easily using a variety of templates. Its scalable, flexible and customizable to meet different needs and expectations. Moreover I find it to be the perfect tool for implementing and managing efficient processes as it helps organize and monitor projects with useful accounting features like purchase order management, accounting and invoicing.
Cons
There are some bugs, slowness and difficulties with certain integrations as well as too few advanced features.
Ease of use
10
Value for money
6
Customer Support
9
Functionality
10
Michel
Professional Training & Coaching, 1-10 employees
More than a year
January 2023
assists in planning operations and ensures the safety of procedures.
assists in planning operations and ensures the safety of procedures.
Pros
Pipefy helps my team collaborate properly in planning operations which eventually ensures all procedures are completed within set time frames and streamlining the approval process. With Pipefy, we designed process paths and created adaptable flow branches. If a process within the diagram is missing a field, Pipefy lets us follow a different path and notifies the relevant actors to take appropriate actions.
Cons
Getting started is easy but there is a learning curve with the platform. Once I understood how it works it performed well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohamed
Banking, 500+ employees
More than a year
January 2023
Excellent project tracking and task management platform
Excellent project tracking and task management platform
Pros
Pipefy is quite user friendly and has helped us track our inventory from its arrival at our company to its distribution to sales representatives. It also manages financial operations like purchase orders, accounting and invoicing, giving us better control over project expenditures. I also like the ability to view all processes from a Kanban perspective and use features like email automation and pipe connections. The multiple tools in Pipefy have made our workflow much smoother.
Cons
I noticed that I cannot add many users to a single workflow instance. Job progress is not updated in real-time which delays reporting and visibility for the entire team. Although the interface is decent, it lacks community information.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Ramgopal
Staffing and Recruiting, 51-100 employees
Less than a year
January 2023
Doing daily tasks is very easy with Pipefy
Doing daily tasks is very easy with Pipefy
Pros
I really love the variety of workflow templates Pipefy offers. They make it easy to organize any project or task list and can be easily adjusted to meet our needs. The accounting features, including purchase order management, accounting and invoicing, are also great for tracking all project expenses.
Cons
It would be helpful if they included more complex metrics like performance and activity duration. For example, the Gantt chart could show how much time has passed since an activity was scheduled.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Shayla
Internet, 500+ employees
More than a year
January 2023
Pipefy review
Pipefy review
Pros
The tool is practical for workflow resources and calls.
Cons
I have not explored all the features yet. So cannot say anything for now
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Health, Wellness and Fitness, 500+ employees
Less than 6 months
January 2023
Great software for organizing tasks
Great software for organizing tasks
Pros
I really like the Kanban style of operation in this software. It allows me to easily view tasks, add deadlines, descriptions and assign them to individuals. This greatly improves task organization across different company sectors and helps integrate areas by keeping everyone informed about what is happening in other departments.
Cons
The software has a lot of features but they are not very clear. I think it would be better if the company provided detailed training for its use.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Daiane
Research, 500+ employees
More than a year
December 2022
Pipefy Review
Pipefy Review
Pros
I really enjoy the option that allows me to automate forms.
Cons
So far, I have not found any issues as it has always understood my needs very well.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Saymon
Information Technology and Services, 11-50 employees
Less than 6 months
December 2022
Pipedrive is a great partner when it comes to process automation
Pipedrive is a great partner when it comes to process automation
Pros
We use Pipefy to automate nearly all our company processes from HR and finance to operations and sales. It really offers limitless options.
Cons
The price per user is very expensive especially if employees need access to the pipe to monitor the cards.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Fabio
Marketing and Advertising, 51-100 employees
Less than a year
November 2022
Workflow with pipefy
Workflow with pipefy
Pros
Pipefy has been instrumental in organizing our finances and creating a tool to manage our Business Development efforts. I needed these services because of the nature of my work.
Cons
It can be challenging to track progress when reporting tasks in real time due to delays in ensuring all employees have an accurate picture. Also, payments are based on users rather than the total cost of the software, which might discourage broader team participation due to cost. I did also like to see more advanced features, like performance metrics and scheduling to better visualize task completion and time remaining.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Terina
Writing and Editing, 1-10 employees
Less than a year
November 2022
Best Platform for Process Management
Best Platform for Process Management
Pros
It is easy to create, automates and modify any type of workflow with Pipefy. Also it allow us to make sure we do clear communication with all stakeholders and provides important metrics to control and monitor the execution of projects, tasks, routines and requests.
Cons
Integrations should be handled directly by the user without needing to involve the Pipefy Dev Team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexandre
Management Consulting, 1-10 employees
More than a year
October 2022
Pipefy Vision
Pipefy Vision
Pros
This software helps me stay organized and keep up to date with my tasks.
Cons
There are some limitations in automation that can negatively impact the work you have set up.
Ease of use
6
Value for money
10
Customer Support
6
Functionality
6
Anonymous
Public Relations and Communications, 51-100 employees
Less than a year
October 2022
An amazing tool to automate workflows
An amazing tool to automate workflows
Pros
I love using Pipefy because it optimizes workflows, manage our teams sales tickets and create the best onboarding experience for our customers.
Cons
I have trouble using integrations with some APIs but the platform offers several help forums.
Ease of use
9
Value for money
6
Customer Support
10
Functionality
10
Gabriela
Human Resources, 11-50 employees
Less than a year
October 2022
Pipefy software review
Pipefy software review
Pros
I like the Pipefy platform because its practical and comprehensive. We use it across all areas of our company, which helps us manage time, tasks, priorities and projects properly.
Cons
We have not had any complaints to mention about the platform so far as it meets all our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ingrid
Facilities Services, 11-50 employees
Less than a year
September 2022
Pipefy made our workflow automation easier and convenient
Pipefy made our workflow automation easier and convenient
Pros
Workflow automation on Pipefy has really impressed me by reducing the workload from daily or repetitive tasks. We mainly use it for automating forms, processes and workflows. The templates are fantastic for getting started on the platform.
Cons
I do not have any serious complaints about the platform. It is really easy to use. I am testing some complex queires to explore the tools limits, but I am confident it will meet our expectations.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Human Resources, 11-50 employees
Less than 6 months
September 2022
Very bad customer support
Very bad customer support
Pros
I really liked the software overall. It has many features and a good execution.
Cons
The customer support is very unresponsive and uncooperative. Additionally, its not possible to remove the branding from all emails and email integration is buggy.
Ease of use
7
Value for money
7
Customer Support
3
Functionality
5
Julius
Consumer Goods, 1-10 employees
Less than 6 months
September 2022
Pipefy - Keeping a tab on all cases/accounts without missing a thing.
Pipefy - Keeping a tab on all cases/accounts without missing a thing.
Pros
Pipefy helps me keep a sequenced track of all action items.
Cons
Sometimes the loading is slow. Additionally, when I move a card from one stage to another, I occasionally have to reload the page because the card disappears mid-movement.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mrinal
Insurance, 101-500 employees
Less than a year
August 2022
Incredible collaboration tool that increases productivity
Incredible collaboration tool that increases productivity
Pros
Pipefy is a great tool because it lets me develop and manage any type of process from scratch. It handles everything from procurement to sales, recruitment and project management. To simplify things, I can attach documents, email checklists and link to other pipes.
Cons
Pipefy's support staff is very helpful and patient while guiding me through the process, which makes it difficult for me to track any flaws right now. They allow me to make mistakes which helps me learn how to use Pipefy properly. Although the technology can be difficult to grasp initially, its worth the effort in the long run.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Melissa
Computer Software, 500+ employees
More than a year
June 2022
Simply a great tool
Simply a great tool
Pros
One of my favorite aspects of Pipefy is its wide range of features. Although software with such range of features can be difficult to use but Pipefy was easy to set up and work with, even for new team members.
Cons
I have run into a few bugs, but the good thing is that customer support helped me resolve them. I also think the API documentation could use some improvements. These are just minor issues though.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jelle
Computer Software, 1-10 employees
Less than 6 months
June 2022
AMAZING product, service falls off cliff after you pay--not the start up they used to be
AMAZING product, service falls off cliff after you pay--not the start up they used to be
Pros
Their tech stack is amazing and the integration with Workato is smooth. There is almost nothing I cannot do on the platform, but I have noticed that their service structure has been poor lately.
Cons
This is my second time using Pipefy and the experience of modeling and going live is not what it was two years ago for my first project. They allocate a set number of hours for modeling "pipes," but Zoom calls, strategizing time and bug fixes all count against this time. The biggest issue was when their developer designed our pipe with a major flaw and refused to fix it (even ignoring my emails for weeks) unless I paid for additional hours at $125 per hour. I felt stuck in a cycle of constant costs. I chose not to pay extra and tried to resolve it myself but the developers design was so complex that even their support team could not figure it out. Essentially, my project was held hostage. They do not provide documentation on the architecture and leave me to fend for myself, offering a $125 per hour solution if I want help. Additionally, their support is nonexistent after hours, on weekends and during Brazilian holidays. In 2022, I have not encountered another SaaS that operates like this. Even during business hours, the turnaround time is 90 minutes. Workato is a great integration tool but is also pricey, costing $0.075 per ping, with most processes needing 2 to 3 calls to achieve the goals.
Ease of use
7
Value for money
9
Customer Support
4
Functionality
10
Amir
Medical Practice, 11-50 employees
More than a year
June 2022
Pipefy is a versatile tool that may be used for a variety of purposes
Pipefy is a versatile tool that may be used for a variety of purposes
Pros
One of my all-time favorite features is the Sprint panel because it lets me break down my weekly to do list into manageable chunks. Pipefy has been a huge asset in streamlining my companys operations. I used the platform to identify where most errors were occurring, what actions to take and what procedures needed changes.
Cons
In my opinion, Pipefy is an excellent tool though there are a few minor issues I'd like to see addressed. I did like an option to select a time and working hours for the expiration date, but there is not one available.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jessica
Computer Software, 101-500 employees
More than a year
May 2022
Awesome
Awesome
Pros
Building forms, flows and managing projects is pretty easy here. The CRM and communication tools we can set up, along with automations and integrations between different tools, are game-changers. Having all these features in one software where my entire team can access and contribute saves a lot of time and effort.
Cons
I have to create all the flows from a pre-formatted template or start from scratch. There is no way to adapt or import from a sheet or another software we have used. This limitation makes migrating from another platform to Pipefy quite challenging.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Caroline
Hospitality, 51-100 employees
Less than a year
April 2022
Good service, awesome templates.
Good service, awesome templates.
Pros
The integrations and user interface are the standout features for me.
Cons
I would love to see more integration options with e-commerce platforms. That would be fantastic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Human Resources, 11-50 employees
Less than a year
March 2022
Organizing your entire company in a clear and objective way
Organizing your entire company in a clear and objective way
Pros
The tool lets me create fully customizable cards where I can input any type of information. We use these cards to store customer details which allows us to track the status of client issues whether resolved or pending. The tool works well on both desktop and mobile and the ability for all collaborators to use and edit simultaneously has added more dynamism to our operations.
Cons
The cards do not always update for all collaborators in a timely manner and I often have to wait for updates to sync. Also my team had some difficulty adjusting to the tool at first, but after a few weeks, everyone agreed that the companys progress and growth are impressive.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
James
Marketing and Advertising, 51-100 employees
Less than 6 months
March 2022
Essential for project organization
Essential for project organization
Pros
What I like most about Pipefy is the option to divide project stages into a Kanban board which provides a clear overview of the project and its progress. Creating panels with project data also makes statistical analysis easier and supports better decision-making.
Cons
One issue I encountered was when trying to make a comment on a task on the Kanban board. I wanted to add line breaks in the comment, but once posted, the entire comment lacked line breaks. This made it hard for other project members to read parts of it. Aside from this minor problem, I have no other complaints about the software.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Marcio
Industrial Automation, 51-100 employees
Less than a year
February 2022
Good, but there is a lack of resources and it is expensive for countries with a devalued currency like Brazil
Good, but there is a lack of resources and it is expensive for countries with a devalued currency like Brazil
Pros
The software is excellent for process management as it allows activities to be conducted in a highly organized manner. It lets me hide customized fields based on rules which is one of the key reasons we continue using it. This feature helps keep activities organized across departments and prevents team errors.
Cons
The automation features, as well as the portals and documentation, leave much to be desired. We are currently testing ClickUp in some areas and have not fully migrated yet. We sometimes need to use Integromat to handle tasks within Pipefy, which seems a bit absurd. The documentation and Playbooks are essentially non-existent which makes it hard to educate the team with useful resources. Pipefy's Portals are nearly useless and haven't been consistently developed. Despite being a Brazilian company, Pipefy's pricing at $36 per user, plus additional charges, makes us constantly search for alternatives. Unlike companies like RD Station which understands Brazil's pricing issues and negotiates better, Pipefy's response to such concerns was dismissive. This dissatisfaction has led us to explore alternatives, and we keep an account with ClickUp, hoping to find features that might eventually replace Pipefy.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Altair
Law Practice, 1-10 employees
Less than a year
January 2022