Pipefy is a robust AI-powered platform that centralizes HR processes, allowing teams to manage workflows efficiently in one place. By automating tasks, it speeds up processing times and improves HR service delivery. While the mobile app can be improved, Pipefy’s customizable features significantly enhance HR operations and employee experiences.

Pipefy Specifications

Employee Information Management

Recruitment and Applicant Tracking

Performance Management

Attendance and Time Tracking

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What Is Pipefy?

Overview

Pipefy is a cloud-based software solution designed to streamline human resource (HR) processes and enhance service delivery within organizations. Leveraging the power of AI, it automates and simplifies HR workflows such as recruitment, onboarding, employee requests, and compliance management, addressing common pain points like manual processing, data inconsistencies, and inefficiencies. The software caters to businesses of all sizes to customize workflows and improve overall HR efficiency.

What Is Pipefy Best For?

The software is best known for its process automation feature, a standout capability that automates repetitive HR tasks and processes. This feature allows HR teams to easily create and manage automated workflows, reducing the need for manual intervention and minimizing human error. By leveraging pre-built templates and customizable workflows, organizations can streamline tasks such as employee onboarding, leave requests, and performance reviews, ensuring that these processes are carried out consistently and efficiently.

Pipefy Pricing

The vendor offers four different Pipefy pricing plans to suit the diverse requirements of organizations of different sizes. These include:

  • Starter
  • Business
  • Enterprise
  • Unlimited
While the starter package is free, the remaining three plans are available at custom pricing. Additionally, there’s a special plan available for small businesses with 11 to 200 employees. You can contact us for a tailored Pipefy pricing plan curated for your business’s individual needs.

Pipefy Integrations

Pipefy supports integrations with various third-party apps and systems, including:

How Does Pipefy Work?

Follow the given steps to start benefitting from Pipefy features after you have logged in and accessed the dashboard:

  • Familiarize yourself with the dashboard, which allows you to access various HR processes and workflows
  • Use the intuitive interface to design or adjust workflows tailored to your HR needs, such as recruitment, onboarding, or employee requests
  • Configure automation rules to streamline repetitive tasks and notifications, ensuring consistent process execution
  • Monitor and manage incoming HR requests and tasks through the centralized request management system
  • Utilize reporting tools to track performance metrics, process efficiency, and compliance
Book a free Pipefy demo to get a closer look at its features and functionalities.

Who Is Pipefy For?

The software is suitable for organizations of all sizes across various industries and sectors, including:

  • Automotive
  • Information technology
  • Consumer services
  • Non-profit organizations
  • Marketing and advertising

Is Pipefy Right For You?

If you are looking for AI-powered HR service delivery software for your business, Pipefy fits the bill. Suitable for businesses of all sizes, it can enhance HR processes through automation and streamlined workflows. It offers robust security and compliance protocols, protecting sensitive employee data. The platform’s scalability makes it suitable for growing organizations, and its integration capabilities with various third-party applications add to its flexibility.

With numerous awards and a strong client base, including IBM, Toyota, and Volvo, Pipefy has established itself as a trusted player in the HR software industry. If you are still unsure whether the software is right for your business, we are here to assist you. Contact us at (661) 384-7070, and we will help you make a well-informed decision.

Pipefy Features

The Employee Portal in Pipefy provides a centralized hub where employees can easily access and manage their HR-related information and tasks. The portal enhances transparency and communication by offering a self-service option for employees, thereby streamlining HR operations and improving overall user satisfaction.

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The software offers customized HR forms, allowing organizations to design and deploy forms tailored to their specific HR processes. Whether for onboarding, leave requests, or performance evaluations, these forms can be fully customized to collect the necessary information.

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This feature streamlines communication by allowing HR teams to create and use pre-defined email templates for various scenarios. These templates can be automatically triggered based on specific actions or events within workflows, such as onboarding milestones or request approvals.

how it worksSee How It Works

Users can generate reports on key metrics such as request resolution times, process efficiency, and employee engagement. The analytics tools enable HR teams to track performance trends, identify areas for improvement, and make data-driven decisions to optimize their workflows and strategies.

how it worksSee How It Works

Pipefy offers customizable workflows, allowing organizations to tailor their HR processes to fit unique business needs. Users can design and modify workflows to include specific steps, approvals, and automation rules, ensuring that each process aligns with organizational requirements.

how it worksSee How It Works

Pros and Cons of Pipefy

Pros

  • A centralized platform for HR processes
  • Supports automation
  • Supports vast possibilities of personalization
  • Features a clean, intuitive interface

Cons

  • Limited features on the mobile app
  • Reporting functionality can be improved

Pipefy Pricing

Starter

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What's Included

  • Pipefy AI

  • Up to 10 users and 5 processes

  • Request tracker

  • Visual customization

  • Plug-n-play process templates

  • Basic automation

Business

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What's Included

  • All Starter features, plus:

  • Unlimited users and processes

  • Access to API

  • Private processes

  • Role-based access

  • Data recovery

  • Conditional logic

Enterprise

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What's Included

  • All Business features, plus:

  • Multiple automations

  • Two-factor authentication

  • Integrations

  • Single sign-on

  • Custom email domain

  • Support from Pipefy’s team

  • White label

  • Higher database and storage limits

Unlimited

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What's Included

  • All Enterprise features, plus:

  • Unlimited automation possibilities

  • No data storage limits

  • No database records limits

  • Expert support for creating and implementing processes

Pipefy Reviews

Overall Rating

4.4

45 Review(s)

Rating Distribution

5

star

(23)

4

star

(17)

3

star

(5)

2

star

1

star

May 2024

Client Onboarding Tool with Email Marketing Capabilities

Ewa

Health, Wellness and Fitness

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

Pipefy offers wide range of tools on a single dashboard which covers everything from email marketing and HR to collaboration features.

Cons

Due to a lack of available tutorials I have not been able to customized all the features yet.

April 2024

Automating Manual Processes via Pipefy

Megan

E-Learning

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Pros

What I like the most about Pipefy is its seamless integration with systems like JIRA Cloud, Google Suite and Tableau.

Cons

Overall, Pipefy is a solid product but I did like to see more AI integration in the future and ways to explore what other users have created for inspiration.

April 2024

From Nutracap: A Long-Term and Satisfied User

Maximilian

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Pros

I find Pipefys user friendly interface and no-code building solution very helpful for training our team on new processes or updates. In our ever changing industry, the agility Pipefy offers is essential for our long-term success.

Cons

The range of available apps is somewhat limited, so we have to rely on third-party integrations for some of our processes.

April 2024

No More Excel Sheets!

Gustavo

Utilities

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Having everything in one place means we no longer depend on Excel sheets and versioning. Reporting is simple and easily customizable and the workflow and project status tracking have significantly boosted our teams efficiency.

Cons

The setup was a bit challenging for certain items mainly due to our team's unique requests. However, the Pipefy team was very helpful as they provided us creative solutions to address our needs.

April 2024

Pipefy has been a great asset for workflow management

Dan

Non-Profit Organization Management

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Pros

I love the simple user interface, how easy it is to onboard new users and the automation features.

Cons

I find the member admin page not very useful. I have to click multiple times to expand the list and see all our users. It does not show how many users have each role which makes it tricky to manage licenses. I did also like to see login frequency, not just the last login.

April 2024

Pipefy, a must have for large organisation with multiple projects

Anonymous

Marketing and Advertising

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Pipefy dashboard is neat and clean, real-time tracking is excellent, it is mobile-friendly and the support team is outstanding.

Cons

Integration can be a bit problematic and requires a lot of bandwidth to operate smoothly.

December 2023

Excellent tool for process automation

Rodrigo

Professional Training & Coaching

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Pros

If you need to organize your company's existing processes and ensure they are followed, Pipefy is a great tool for that. Along with the way it allows you to organize processes and phases, in a simple way, completely web-based, without having to install anything, it is a great choice.

Cons

You must be sure of how you are building the processes and phases because a future change due to a lack of a shallow analysis in their development may make you have to recreate some processes and/or phases. But if the analysis is well developed before creating the processes, the problems in restructuring something are minimal.

August 2023

Pipefy - practical platform for task automation.

Megan

Consumer Goods

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Pros

First and foremost, I have to mention the price. I must say it is one of the most affordable automation software options I have tried. I also love Pipefy's intuitive and easy to use interface which allows even those with limited technical skills to get started without any hassle. Among its features, I find it very useful to create complex flowcharts easily, which is essential for professionals needing precise visual representations. The platform supports real time communication among team members and facilitates both internal and external collaboration which eventually makes teamwork seamless.

Cons

While the platform is practical, its dashboard needs better organization and a more colorful user interface. Additionally, the email system needs improvement, as many emails end up in spam folders which leads to lost communication with clients.

July 2023

If you are going to use Pipefy, be prepared to spend a lot of money

Jose

E-Learning

Ease of use

6

Value for money

3

Customer Support

3

Functionality

10

Pros

It has a beautiful interface and is easy to use.

Cons

Everything is charged separately, including add-ons and the price seems too much compared to other competing services.

May 2023

I use and recommend Pipefy

Fabio

Marketing and Advertising

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Pipefy helps me create custom workflows catering to my teams needs. I can adjust processes and steps to match our workflow and automate repetitive, manual tasks. This not only saves time but also reduces errors which boosts our productivity. I also like being able to track the progress of my company's processes through it.

Cons

With its numerous functions and automations, it initially takes some extra time to customize everything according to our needs. but once set up, its easy to use. The price is a bit higher but the tools functionality justifies the cost.

Frequently Asked Questions

Yes, Pipefy offers an API for integrating other applications and customizing workflows.