Last Updated

Overview

Pipefy is a robust AI-powered platform that centralizes HR processes, allowing teams to manage workflows efficiently in one place. By automating tasks, it speeds up processing times and improves HR service delivery. While the mobile app can be improved, Pipefy’s customizable features significantly enhance HR operations and employee experiences.

Pipefy Specifications

  • Employee Information Management
  • Recruitment and Applicant Tracking
  • Performance Management
  • Attendance and Time Tracking

Pipefy Features

Employee Portal

The Employee Portal in Pipefy provides a centralized hub where employees can easily access and manage their HR-related information and tasks. The portal enhances transparency and communication by offering a self-service option for employees, thereby streamlining HR operations and improving overall user satisfaction.

See How It Works
Customized HR Forms

The software offers customized HR forms, allowing organizations to design and deploy forms tailored to their specific HR processes. Whether for onboarding, leave requests, or performance evaluations, these forms can be fully customized to collect the necessary information.

See How It Works
Automated Email Templates

This feature streamlines communication by allowing HR teams to create and use pre-defined email templates for various scenarios. These templates can be automatically triggered based on specific actions or events within workflows, such as onboarding milestones or request approvals.

See How It Works
Reporting And Analytics

Users can generate reports on key metrics such as request resolution times, process efficiency, and employee engagement. The analytics tools enable HR teams to track performance trends, identify areas for improvement, and make data-driven decisions to optimize their workflows and strategies.

See How It Works
Customizable Workflows

Pipefy offers customizable workflows, allowing organizations to tailor their HR processes to fit unique business needs. Users can design and modify workflows to include specific steps, approvals, and automation rules, ensuring that each process aligns with organizational requirements.

See How It Works

Pros And Cons of Pipefy

Pros

  • A centralized platform for HR processes

  • Supports automation

  • Supports vast possibilities of personalization

  • Features a clean, intuitive interface

Cons

  • Limited features on the mobile app

  • Reporting functionality can be improved

Pipefy Pricing

Starter

Business

Enterprise

Unlimited

  • Pipefy AI

  • Up to 10 users and 5 processes

  • Request tracker

  • Visual customization

  • Plug-n-play process templates

  • Basic automation

  • All Starter features, plus:

  • Unlimited users and processes

  • Access to API

  • Private processes

  • Role-based access

  • Data recovery

  • Conditional logic

  • All Business features, plus:

  • Multiple automations

  • Two-factor authentication

  • Integrations

  • Single sign-on

  • Custom email domain

  • Support from Pipefy’s team

  • White label

  • Higher database and storage limits

  • All Enterprise features, plus:

  • Unlimited automation possibilities

  • No data storage limits

  • No database records limits

  • Expert support for creating and implementing processes

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Pipefy Reviews

Total 217 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

30%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Share your experience

G

Gedion

Media Production, 51-100 employees

More than a year

4.0
March 2025

packed with features and simple

Pros

It is packed with useful features and really simple to set up, even if you are new to it. The price is also much more affordable than similar tools out there.

Cons

The features we can access really depend on which version of the software you have which feels quite limiting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

small-Business, 11-50 employees

5.0
December 2024

Great Platform with Room for Growth

Pros

Interface is incredibly user friendly and looks great. I appreciate getting updates whenever maintenance is needed.

Cons

For me hard to find anything wrong with it honestly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

V

Vinicius

Computer Software, 51-100 employees

More than a year

4.0
December 2024

Simple automation but costs add up

Pros

I love how simple it is to use, with automation that is both practical and easy to implement.

Cons

One thing I noticed is that the costs can add up with charges per user, for automations and on top of that, the service fees.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Frequently Asked Questions

Does Pipefy offer an API?

Yes, Pipefy offers an API for integrating other applications and customizing workflows.

What language does Pipefy support?

The software supports English and Portuguese.

What other apps does Pipefy integrate with?

It integrates with various third-party applications and systems, including Tango Card, BambooHR, Workday, Zenefits, and LinkedIn.

Does Pipefy support mobile devices?

Yes, it supports mobile devices.

What types of pricing plans does Pipefy offer?

Pipefy offers four different pricing plans: Starter, Business, Enterprise, and Unlimited. The Starter plan is free, while the remaining packages are available at custom pricing. Additionally, there’s also a special plan for small businesses. You can contact us for custom Pipefy cost.

Who are the typical users of Pipefy?

Typical users of Pipefy include HR professionals, managers, and administrative staff across various industries and sectors, including automotive, consumer services, marketing and advertising, information technology, and non-profit organizations. Make sure to go through Pipefy pros and cons before making a final call.

What level of support does Pipefy offer?

It provides various support options, including a help center, Pipefy academy, developer hub, and Pipefy community.