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Overview

Pipefy is a robust AI-powered platform that centralizes HR processes, allowing teams to manage workflows efficiently in one place. By automating tasks, it speeds up processing times and improves HR service delivery. While the mobile app can be improved, Pipefy’s customizable features significantly enhance HR operations and employee experiences.

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Overall Rating

Based on 217 users reviews

4.5

Rating Distribution

Positive

92%

Neutral

8%

Negative

0%

Starting Price

Free

Pipefy Specifications

Employee Information Management

Recruitment and Applicant Tracking

Performance Management

Attendance and Time Tracking

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What Is Pipefy?

Pipefy is a cloud-based software solution designed to streamline human resource (HR) processes and enhance service delivery within organizations. Leveraging the power of AI, it automates and simplifies HR workflows such as recruitment, onboarding, employee requests, and compliance management, addressing common pain points like manual processing, data inconsistencies, and inefficiencies. The software caters to businesses of all sizes to customize workflows and improve overall HR efficiency.

What Is Pipefy Best For?

The software is best known for its process automation feature, a standout capability that automates repetitive HR tasks and processes. This feature allows HR teams to easily create and manage automated workflows, reducing the need for manual intervention and minimizing human error. By leveraging pre-built templates and customizable workflows, organizations can streamline tasks such as employee onboarding, leave requests, and performance reviews, ensuring that these processes are carried out consistently and efficiently.

Pipefy Pricing

The vendor offers four different Pipefy pricing plans to suit the diverse requirements of organizations of different sizes. These include:

  • Starter
  • Business
  • Enterprise
  • Unlimited
While the starter package is free, the remaining three plans are available at custom pricing. Additionally, there’s a special plan available for small businesses with 11 to 200 employees. You can contact us for a tailored Pipefy pricing plan curated for your business’s individual needs.

Pipefy Integrations

Pipefy supports integrations with various third-party apps and systems, including:

How Does Pipefy Work?

Follow the given steps to start benefitting from Pipefy features after you have logged in and accessed the dashboard:

  • Familiarize yourself with the dashboard, which allows you to access various HR processes and workflows
  • Use the intuitive interface to design or adjust workflows tailored to your HR needs, such as recruitment, onboarding, or employee requests
  • Configure automation rules to streamline repetitive tasks and notifications, ensuring consistent process execution
  • Monitor and manage incoming HR requests and tasks through the centralized request management system
  • Utilize reporting tools to track performance metrics, process efficiency, and compliance
Book a free Pipefy demo to get a closer look at its features and functionalities.

Who Is Pipefy For?

The software is suitable for organizations of all sizes across various industries and sectors, including:

  • Automotive
  • Information technology
  • Consumer services
  • Non-profit organizations
  • Marketing and advertising

Is Pipefy Right For You?

If you are looking for AI-powered HR service delivery software for your business, Pipefy fits the bill. Suitable for businesses of all sizes, it can enhance HR processes through automation and streamlined workflows. It offers robust security and compliance protocols, protecting sensitive employee data. The platform’s scalability makes it suitable for growing organizations, and its integration capabilities with various third-party applications add to its flexibility.

With numerous awards and a strong client base, including IBM, Toyota, and Volvo, Pipefy has established itself as a trusted player in the HR software industry. If you are still unsure whether the software is right for your business, we are here to assist you. Contact us at (661) 384-7070, and we will help you make a well-informed decision.

Pipefy Features

The Employee Portal in Pipefy provides a centralized hub where employees can easily access and manage their HR-related information and tasks. The portal enhances transparency and communication by offering a self-service option for employees, thereby streamlining HR operations and improving overall user satisfaction.

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The software offers customized HR forms, allowing organizations to design and deploy forms tailored to their specific HR processes. Whether for onboarding, leave requests, or performance evaluations, these forms can be fully customized to collect the necessary information.

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This feature streamlines communication by allowing HR teams to create and use pre-defined email templates for various scenarios. These templates can be automatically triggered based on specific actions or events within workflows, such as onboarding milestones or request approvals.

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Users can generate reports on key metrics such as request resolution times, process efficiency, and employee engagement. The analytics tools enable HR teams to track performance trends, identify areas for improvement, and make data-driven decisions to optimize their workflows and strategies.

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Pipefy offers customizable workflows, allowing organizations to tailor their HR processes to fit unique business needs. Users can design and modify workflows to include specific steps, approvals, and automation rules, ensuring that each process aligns with organizational requirements.

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Pros And Cons of Pipefy

Pros

  • A centralized platform for HR processes

  • Supports automation

  • Supports vast possibilities of personalization

  • Features a clean, intuitive interface

Cons

  • Limited features on the mobile app

  • Reporting functionality can be improved

Pipefy Reviews

Total 217 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

30%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Share your experience

G

Gedion

Media Production, 51-100 employees

More than a year

4.0
March 2025

packed with features and simple

Pros

It is packed with useful features and really simple to set up, even if you are new to it. The price is also much more affordable than similar tools out there.

Cons

The features we can access really depend on which version of the software you have which feels quite limiting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

small-Business, 11-50 employees

5.0
December 2024

Great Platform with Room for Growth

Pros

Interface is incredibly user friendly and looks great. I appreciate getting updates whenever maintenance is needed.

Cons

For me hard to find anything wrong with it honestly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

V

Vinicius

Computer Software, 51-100 employees

More than a year

4.0
December 2024

Simple automation but costs add up

Pros

I love how simple it is to use, with automation that is both practical and easy to implement.

Cons

One thing I noticed is that the costs can add up with charges per user, for automations and on top of that, the service fees.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Frequently Asked Questions

Yes, Pipefy offers an API for integrating other applications and customizing workflows.

The software supports English and Portuguese.

It integrates with various third-party applications and systems, including Tango Card, BambooHR, Workday, Zenefits, and LinkedIn.

Yes, it supports mobile devices.

Pipefy offers four different pricing plans: Starter, Business, Enterprise, and Unlimited. The Starter plan is free, while the remaining packages are available at custom pricing. Additionally, there’s also a special plan for small businesses. You can contact us for custom Pipefy cost.

Typical users of Pipefy include HR professionals, managers, and administrative staff across various industries and sectors, including automotive, consumer services, marketing and advertising, information technology, and non-profit organizations. Make sure to go through Pipefy pros and cons before making a final call.

It provides various support options, including a help center, Pipefy academy, developer hub, and Pipefy community.