Pipefy Reviews

“reliable Kanban tool overall but slow reporting and poor recruitment fit

Pros

Finding information is simple because everything's laid out so well. Managing projects feels easy and I didn't have to spend much time learning how to use it.

Cons

Reporting functionality is pretty slow and frustrating. You could have 35 fields on your card but only 25 show up in the actual report which means you're constantly having to coordinate with the team to get things working properly. IT support can be sluggish with follow ups too and some features just don't make sense, like the way cards get created. We've been using this for recruitment purposes but honestly it's not really built for that kind of work.

“fficient dealership management tool

Pros

This tool keeps me organized and makes my workday so much easier. It solved many of my workflow issues and the learning curve was gentle. When I started a few months ago, it completely changed how I manage my tasks. Having all my issues in one place helps a lot and the support team has been friendly and helpful whenever I need them.

Cons

I wish it had more functionality like the ability to create duplicate pipelines.

“aligned and well structured tool

Pros

The way it organizes applications is very simple and I find the interface easy to move through without confusion.

Cons

For me the platform doesn't do a great job explaining what it can actually do or how to get the most out of it.

“Perfect Tool for Workflow Management

Pros

My workflow feels smoother now and organizing requests takes less time. Everything feels structured and evenly shared across the team which helps us stay on track.

Cons

In my opinion the pipeline could really benefit from adding user assignments directly to the cards, it would make tracking who's responsible for what much clearer and easier to manage.

“comprehensive and Feature Rich solution

Pros

This platform gives a really complete solution compared to others I've used. The interface is clean, setup was simple and the support team has been amazing. Getting started took less effort than I expected.

Cons

The learning curve is pretty steep and I think they need to make the features more accessible so people actually use them regularly.

“excellent workflow automation solution

Pros

Workflow runs things smoothly without delays. Whether I'm onboarding new hires, processing orders, or managing data, nothing gets stuck anymore. Once I start a project, I know it'll finish on time because the system moves it step by step.

Cons

Nothing comes to my mind, maybe just minor interface tweaks here and there.

“great tool for addressing key issues

Pros

In my opinion the interface looks great and is so easy to use which makes navigation quick and enjoyable.

Cons

I honestly can't think of any real downsides, everything seems to work well for what I need.

“simple and user friendly tool

Pros

Everything about the interface feels simple. Even when I first started, I could find what I needed right away without much practice.

Cons

Would be nice for me to have additional features that give users more control and flexibility.

“Pipefy - practical platform for task automation.

Pros

First and foremost, I have to mention the price. I must say it is one of the most affordable automation software options I have tried. I also love Pipefy's intuitive and easy to use interface which allows even those with limited technical skills to get started without any hassle. Among its features, I find it very useful to create complex flowcharts easily, which is essential for professionals needing precise visual representations. The platform supports real time communication among team members and facilitates both internal and external collaboration which eventually makes teamwork seamless.

Cons

While the platform is practical, its dashboard needs better organization and a more colorful user interface. Additionally, the email system needs improvement, as many emails end up in spam folders which leads to lost communication with clients.

“excellent dealership management tool

Pros

Programming it takes very little training and I love that it handles both internal and external communication really well. The mobile app is super handy, automation saves a lot of time and creating forms for big data projects is easy. It's been a great tool for our team.

Cons

Although it is great but I have some suggestions. It is missing an organizational overview dashboard that would show all processes in one place. Would be helpful to have indicators for tracking progress, overdue tasks and calculating service level percentages for each request, this kind of centralized view would really improve how we monitor our service requests.

“aligned HR process automation tool

Pros

For me the interface was easy to learn right away. Automation features make work much faster and the AI tools are very smart. It's become an essential part of how we manage our processes.

Cons

Automation features works great but my automated emails from the pipeline often end up in candidates' spam folders which is really frustrating. I've had several candidates tell me they never got feedback about there selection process, only to find out the emails were sitting in spam. This happens way too often and makes communication unreliable.

“Best workflow mapping capabilities

Pros

What caught my attention first was how simple the interface is. I never felt lost even with advanced features. Setting up flowcharts was quick and matched what I wanted perfectly. Since I work in exhibitions, accuracy is important and this tool delivers. Real time communication makes teamwork so much smoother than before. It's now something I use every day.

Cons

The registration process is way too complicated for me and takes forever to complete. While it's a great tool overall, the initial setup experience really needs work especially when you compare it to competitors like Lucidspark that handle onboarding much more smoothly.

“If you are going to use Pipefy, be prepared to spend a lot of money

Pros

It has a beautiful interface and is easy to use.

Cons

Everything is charged separately, including add-ons and the price seems too much compared to other competing services.

“great time-saving automation but pricing is steep

Pros

Automation saves me from repeating the same tasks and helps me save time.

Cons

I find the pricing to be pretty steep which is definitely a downside for me.

“smart solution for Multi sector Management

Pros

I like how I can handle information, check APIs and access documentation without needing a developer. This platform really encourages me to explore and learn. Anyone who hasn't seen how powerful it is probably just hasn't used it enough yet.

Cons

Currently handles everything I need and we've actually suggested it to our partner departments. Would be great for my team if they offered regular check-ins with the product team, maybe every couple weeks or monthly, to discuss improvements for day to day use. For me the access hierarchy is pretty limited right now and while the standard setup works, our team could really benefit from more granular permission levels.

“good task tracking, expensive for DIY features

Pros

It really helps me stay on top of my day to day tasks. It shows exactly where I'm at in every process and honestly it's such a relief not to forget important stuff anymore.

Cons

I feel like I'm paying premium prices just to do most of the heavy lifting myself. While the platform works well for basic needs, getting more advanced functionality means I have to invest significant time building custom solutions. For what we're paying per license, I expected more out of the box capabilities rather than having to construct everything from scratch.

“Excellent Kanban but search needs work

Pros

From my perspective the customization of Kanban options are awesome, I can tweak things however I want which makes managing workflows so much easier.

Cons

search functionality really bothers me since you can only look through one database field at a time. Getting data imported is pretty frustrating too.

“I use and recommend Pipefy

Pros

Pipefy helps me create custom workflows catering to my teams needs. I can adjust processes and steps to match our workflow and automate repetitive, manual tasks. This not only saves time but also reduces errors which boosts our productivity. I also like being able to track the progress of my company's processes through it.

Cons

With its numerous functions and automations, it initially takes some extra time to customize everything according to our needs. but once set up, its easy to use. The price is a bit higher but the tools functionality justifies the cost.

“Nothing intuitive

Pros

The range of functionality options is insane.

Cons

The interface is not very easy and tasks, even if completed in another phase still appear for those who have already finished.

“Management tool

Pros

Managing and monitoring projects is easy for me. Plus I can integrate teams with mutual demands.

Cons

I cannot copy a board with its card information, only the settings are transferable. It would be helpful to transfer a complete card between boards.