Pipefy Reviews

“The best tool I've ever found for processes and general management of my company

Pros

the customization and automation features are really nice

Cons

Pipefy might seem complex at first because of its numerous functions but that is something that happened in the beginning only. Once I got used to it, I found it quite easy to navigate. though the price is a bit higher than others on the market, I believe its worth the investment.

“efficient Process Management solution

Pros

That Kanban feature has been a total game changer for my department. It keeps everything organized and we've definitely gotten more productive since using it.

Cons

I think they could put more effort into connecting with other software platforms.

“good management tool overall

Pros

It's super easy to use and just feels practical. I also love how simple it is to connect with other tools we use.

Cons

Email support makes it tough to keep track of our conversation history which can be frustrating when following up on issues.

“Boosting Company Efficiency

Pros

Getting started was really simple, quick setup and barely any learning curve. What I really like is how it adapts to our business needs without needing a tech expert. The low code setup means anyone on the team can jump in and make updates.

Cons

I think emails sent through this platform occasionally end up in spam folders which can be frustrating when trying to communicate with clients.

“amazing overall experience with minor issues

Pros

Managing all my workflows in one place makes my life so much easier. It gives really useful insights and when I introduced it to another department, they were instantly impressed with how smoothly it worked.

Cons

Automation features can be a bit confusing at times and I've noticed some information gets lost in the process. Support response times could be faster, the sLA feels lengthy though I guess thATs pretty standard for most platforms.

“Effective Low Code solution

Pros

automation is fast and effortless. The interface feels clean and easy to use and I like how well it connects with our older systems. Plus the sLA controls help us keep track of everything.

Cons

The dashboard could be more user friendly and there isn't a comprehensive option for documenting processes.

“simple setup for Everyone

Pros

Building workflows, adding conditions and setting up integrations feels super simple and easy for me.

Cons

Would be helpful to see all requests across different pipes using filters. In my opinion the formula and calculation features in forms could use some work.

“centralized project hub

Pros

Having all my projects in one central spot has been a total lifesaver for my team to stay organized.

Cons

Building custom dashboards feels nearly impossible for me with the current setup.

“flexible with great integrations but limited features for the price

Pros

What stands out for me is how flexible it is, it connects easily with the tools we already use.

Cons

The missing built-in functionality and pricing can be concerning from my perspective.

“keeps everything running smoothly

Pros

We honestly depend on this tool every day. It's flexible, reliable and helps us organize just about every process we run.

Cons

Interface with Power BI could definitely use some work, I think it's one of those small adjustments that would make a big difference.

“Helpful customer service team

Pros

The support team is amazing, always quick to help and genuinely friendly. I also like that I can figure out most things myself thanks to the super helpful online guides.

Cons

Automation packages are pretty pricey and it doesn't always handle 100% of the automations and fields I need for my current workflow though I get that's probably a business limitation.

“Great analytics Tool But Has Room to Grow

Pros

It's great for quickly testing how processes and systems work together which saves me tons of time when dealing with multiple apps across the organization.

Cons

I find myself stuck on complex issues since there aren't proper debugging tools. I can only get help with basic problems through the online support team.

“perfectly adapts to our needs with useful reports

Pros

I really like how adaptable it is. It adjusts perfectly to our department's needs and the reports it creates are super useful.

Cons

Nothing really bothers me about this, it's incredibly flexible and adapts to whatever I need.

“Good workflow tracking but bulky phases and email glitches

Pros

This tool keeps our experiment workflow neat from start to finish. Tracking every order, from request to payment, is so convenient. The setup makes sense and I love how the history log shows exactly who handled what.

Cons

When a phase gets loaded with more than 20 cards, it becomes a real pain to preview everything, I'm constantly scrolling just to see what's in there. The automation email system is pretty complicated too and when clients reply to those automated messages, getting proper notifications is nearly impossible. Also frustrating that I can't fill out excel sheets online through the platform.

“Reliable Business Management solution

Pros

It's great how it keeps all our team chATs in one place, I like that it's so much easier for everyone to act quickly when something comes up.

Cons

sometimes the number of pipes we create can cause an overload in managing all the work required for them.

“simplifies workflows across different departments

Pros

Being able to pull data from how the service interacts with different processes helps me make smarter, more informed business decisions.

Cons

Nothing major comes to my mind, this tool has been pretty great for me so far.

“Effortless Workflow Management

Pros

The system does such a great job handling our complex daily workflow for me so everything stays organized and smooth, no chaos at all!

Cons

Biggest downside for me is that there haven't been any new features added recently and they don't really communicate what's coming next in terms of updates or improvements.

“impressive and user friendly Platform

Pros

It's honestly lightning fast and super efficient for me. The interface looks clean, simple and so easy to move around in.

Cons

Occasionally I run into bugs and minor glitches though they don't really impact day to day operations.

“Good management tool.

Pros

Well it is easy to use and customize as the information is well-organized and pretty clear visually. Also it has great tools

Cons

I have no complaints. During my time using the tool we had a great experience.

“Pipefy is a good software

Pros

I really like how I can organize my tasks and see what my colleagues are working on.

Cons

The design is not very user-friendly and I am feeling a bit confused already.